VLDB 2026 Research / reviewers in the wild / expert
Ioannis Arapakis
dblp:07/6290
· DBLP profile ↗
38ranked-venue papers in the field
14as first author
17since 2021 · last 2026
—ORCID · conflict
Domains — venue-derived; a paper can count in several
Information Retrieval & Web Search · 30 (14 first)Data Mining & Knowledge Discovery · 6Database Systems & Data Management · 2
| Year | Publication | Venue | Position |
|---|---|---|---|
| 2026 | Differentiable Semantic ID for Generative RecommendationabstractGenerative recommendation provides a novel paradigm in which each item is represented by a discrete semantic ID (SID) learned from rich content. Most methods treat SIDs as predefined and train recommenders under static indexing. In practice, SIDs are optimized only for content reconstruction rather than recommendation accuracy. This leads to an objective mismatch : the system optimizes an indexing loss to learn the SID, and a recommendation loss for interaction prediction, but because the tokenizer is trained independently, the recommendation loss cannot update it. A natural approach is to make semantic indexing differentiable so recommendation gradients can directly influence SID learning, but this often causes codebook collapse with only a few codes used. We attribute this to early deterministic assignments that limit codebook exploration, leading to imbalance and unstable optimization. In this paper, we therefore propose DIGER (Differentiable Semantic ID for GEnerative Recommendation). DIGER is a first step towards an effective differentiable semantic ID for generative recommendation. The Gumbel noise explicitly encourages early-stage exploration over codes, mitigating collapse and improving code utilization. To better balance exploration and convergence, we introduce two uncertainty decay strategies that reduce the Gumbel noise, enabling a gradual shift from early-stage exploration to the exploitation of learned SIDs. Extensive experiments across multiple public datasets demonstrate consistent improvements from differentiable semantic ID. These results confirm the effectiveness of aligning indexing and recommendation objectives through differentiable SIDs. This identifies differentiable SID as a promising area of study. Our code is released under https://github.com/junchen-fu/DIGER. Junchen Fu, Xuri Ge, Alexandros Karatzoglou, Ioannis Arapakis, Suzan Verberne, Joemon M. Jose, Zhaochun Ren |
SIGIR | 4 |
| 2025 | Beyond Clicks: Eye-Tracking Insights into User Responses to Different Recommendation Types
Georgios Koutroumpas, Matteo Mazzini, Sebastian Idesis, Mireia Masias Bruns, Joemon M. Jose, Sergi Abadal, Ioannis Arapakis |
RecSys | 7 |
| 2025 | AdSight: Scalable and Accurate Quantification of User Attention in Multi-Slot Sponsored SearchabstractModern Search Engine Results Pages (SERPs) present complex layouts where multiple elements compete for visibility. Attention modelling is crucial for optimising web design and computational advertising, whereas attention metrics can inform ad placement and revenue strategies. We introduce AdSight, a method leveraging mouse cursor trajectories to quantify in a scalable and accurate manner user attention in multi-slot environments like SERPs. AdSight uses a novel Transformer-based sequence-to-sequence architecture where the encoder processes cursor trajectory embeddings, and the decoder incorporates slot-specific features, enabling robust attention prediction across various SERP layouts. We evaluate our approach on two Machine Learning tasks: (1) regression, to predict fixation times and counts; and (2) classification, to determine some slot types were noticed. Our findings demonstrate the model's ability to predict attention with unprecedented precision, offering actionable insights for researchers and practitioners. Mario Villaizán-Vallelado, Matteo Salvatori, Kayhan Latifzadeh, Antonio Penta, Luis A. Leiva, Ioannis Arapakis |
SIGIR | 6 |
| 2025 | Large Language Model driven Policy Exploration for Recommender SystemsabstractRecent advancements in Recommender Systems (RS) have incorporated Reinforcement Learning (RL), framing the recommendation as a Markov Decision Process (MDP). However, offline RL policies trained on static user data are vulnerable to distribution shift when deployed in dynamic online environments. Additionally, excessive focus on exploiting short-term relevant items can hinder exploration, leading to sub-optimal recommendations and negatively impacting long-term user gains. Online RL-based RS also face challenges in production deployment, due to the risks of exposing users to untrained or unstable policies. Large Language Models (LLMs) offer a promising solution to mimic user objectives and preferences for pre-training policies offline to enhance the initial recommendations in online settings. Effectively managing distribution shift and balancing exploration are crucial for improving RL-based RS, especially when leveraging LLM-based pre-training. Jie Wang 0072, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose |
WSDM | 3 |
| 2025 | Diffusion Models for Tabular Data Imputation and Synthetic Data GenerationabstractData imputation and data generation have important applications across many domains where incomplete or missing data can hinder accurate analysis and decision-making. Diffusion models have emerged as powerful generative models capable of capturing complex data distributions across various data modalities such as image, audio, and time series. Recently, they have been also adapted to generate tabular data. In this article, we propose a diffusion model for tabular data that introduces three key enhancements: (1) a conditioning attention mechanism, (2) an encoder–decoder transformer as the denoising network, and (3) dynamic masking. The conditioning attention mechanism is designed to improve the model’s ability to capture the relationship between the condition and synthetic data. The transformer layers help model interactions within the condition (encoder) or synthetic data (decoder), while dynamic masking enables our model to efficiently handle both missing data imputation and synthetic data generation tasks within a unified framework. We conduct a comprehensive evaluation by comparing the performance of diffusion models with transformer conditioning against state-of-the-art techniques such as Variational Autoencoders, Generative Adversarial Networks, and Diffusion Models, on benchmark datasets. Our evaluation focuses on the assessment of the generated samples with respect to three important criteria, namely: (1) machine learning efficiency, (2) statistical similarity, and (3) privacy risk mitigation. For the task of data imputation, we consider the efficiency of the generated samples across different levels of missing features. The results demonstrate average superior machine learning efficiency and statistical accuracy compared to the baselines, while maintaining privacy risks at a comparable level, particularly showing increased performance in datasets with a large number of features. By conditioning the data generation on a desired target variable, the model can mitigate systemic biases, generate augmented datasets to address data imbalance issues, and improve data quality for subsequent analysis. This has significant implications for domains such as healthcare and finance, where accurate, unbiased, and privacy-preserving data are critical for informed decision-making and fair model outcomes. Mario Villaizán-Vallelado, Matteo Salvatori, Carlos Segura, Ioannis Arapakis |
ACM Trans. Knowl. Discov. Data | 4 |
| 2025 | Corrigendum: Diffusion Models for Tabular Data Imputation and Synthetic Data GenerationabstractThis is a corrigendum for the article “Diffusion Models for Tabular Data Imputation and Synthetic Data Generation” published in ACM Trans. Knowl. Discov. Data 19(6): 125:1-125:32 (2025). Mario Villaizán-Vallelado, Matteo Salvatori, Carlos Segura, Ioannis Arapakis |
ACM Trans. Knowl. Discov. Data | 4 |
| 2025 | Efficient and Effective Adaptation of Multimodal Foundation Models in Sequential RecommendationabstractMultimodal foundation models (MFMs) have revolutionized sequential recommender systems through advanced representation learning. While Parameter-efficient Fine-tuning (PEFT) is commonly used to adapt these models, studies often prioritize parameter efficiency, neglecting GPU memory and training speed. To address this, we introduced the IISAN framework, significantly enhancing efficiency. However, IISAN was limited to symmetrical MFMs and identical text and image encoders, preventing the use of state-of-the-art Large Language Models. To overcome this, we developed IISAN-Versa, a versatile plug-and-play architecture compatible with both symmetrical and asymmetrical MFMs. IISAN-Versa employs a Decoupled PEFT structure and utilizes both intra- and inter-modal adaptation. It effectively handles asymmetry through a simple yet effective combination of group layer-dropping and dimension transformation alignment. Our research demonstrates that IISAN-Versa effectively adapts large text encoders, and we further identify a scaling effect where larger text encoders generally perform better. IISAN-Versa also demonstrates strong versatility in our defined multimodal scenarios, which include raw titles and captions generated from images and videos. Additionally, IISAN-Versa achieved state-of-the-art performance on the MicroLens public benchmark. Junchen Fu, Xuri Ge, Xin Xin 0007, Alexandros Karatzoglou, Ioannis Arapakis, Kaiwen Zheng 0002, Yongxin Ni, Joemon M. Jose |
IEEE Trans. Knowl. Data Eng. | 5 |
| 2025 | Beyond Accuracy: Decision Transformers for Reward-Driven Multi-Objective RecommendationsabstractAccuracy has been the primary benchmark for assessing recommenders learned from sequential interactions. To improve user experience by diverse and novel recommendation, our paper focuses on Multi-objective Sequential Recommendation (MOSR) to balance these conflicting objectives. Although a few studies leveraged reinforcement learning (RL) to solve MOSR, these methods can lead to sub-optimal results. First, traditional offline RL approach typically optimizes various objectives independently via multiple RL heads, accumulating prediction errors and leading to unstable performance. Furthermore, the offline policy cannot dynamically adjust objective weights during the inference stage, limiting adaptability to varying contexts. To this end, we introduce Multi-objective Decision Transformer for Reward-driven Recommendation (MODT4R), a novel framework that addresses MOSR as sequence modeling problem. First, we propose a user trajectory to capture user state transitions along with their multi-objective interests, represented by sequential expected cumulative rewards (returns). Moreover, the supervised learning paradigm makes the training process more stable while naturally integrating multi-objective optimization into sequence modeling by using multiple returns as conditional inputs. During inference, a score function is used to adjust the weights of diversity and novelty. Experimental evaluations on real-world datasets demonstrate that MODT4R significantly enhances diversity and novelty while maintaining accuracy compared to existing state-of-the-art methods. Jie Wang 0072, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose, Xuri Ge |
IEEE Trans. Knowl. Data Eng. | 3 |
| 2024 | Sparks of Surprise: Multi-objective Recommendations with Hierarchical Decision Transformers for Diversity, Novelty, and SerendipityabstractPersonalized Session-based Recommendation (PSR) extends the traditional sequential recommendation models-which typically recommends the next item based on a recent active session-to leverage historical sessions of a user for short-term recommendations in current session. However, existing PSR methods face two limitations: (1) treating offline sessions uniformly as static data and relying on user embeddings to represent personalized information overlook the dynamic evolution of interests over time, which can change significantly as sessions progress in practical application. (2) focusing on accuracy, i.e., recommending items relevant to recent interactions, ignores the balance of multi-faceted requirements for user satisfaction, i.e., diversity, novelty, and serendipity. Jie Wang 0072, Alexandros Karatzoglou, Ioannis Arapakis, Xin Xin 0003, Xuri Ge, Joemon M. Jose |
CIKM | 3 |
| 2024 | Empowering Legal Citation Recommendation via Efficient Instruction-Tuning of Pre-trained Language Models
Jie Wang 0072, Kanha Bansal, Ioannis Arapakis, Xuri Ge, Joemon M. Jose |
ECIR (1) | 3 |
| 2024 | IISAN: Efficiently Adapting Multimodal Representation for Sequential Recommendation with Decoupled PEFTabstractMultimodal foundation models are transformative in sequential recommender systems, leveraging powerful representation learning capabilities. While Parameter-efficient Fine-tuning (PEFT) is commonly used to adapt foundation models for recommendation tasks, most research prioritizes parameter efficiency, often overlooking critical factors like GPU memory efficiency and training speed. Addressing this gap, our paper introduces IISAN (Intra- and Inter-modal Side Adapted Network for Multimodal Representation), a simple plug-and-play architecture using a Decoupled PEFT structure and exploiting both intra- and inter-modal adaptation. IISAN matches the performance of full fine-tuning (FFT) and state-of-the-art PEFT. More importantly, it significantly reduces GPU memory usage - from 47GB to just 3GB for multimodal sequential recommendation tasks. Additionally, it accelerates training time per epoch from 443s to 22s compared to FFT. This is also a notable improvement over the Adapter and LoRA, which require 37-39 GB GPU memory and 350-380 seconds per epoch for training. Furthermore, we propose a new composite efficiency metric, TPME (Training-time, Parameter, and GPU Memory Efficiency) to alleviate the prevalent misconception that "parameter efficiency represents overall efficiency". TPME provides more comprehensive insights into practical efficiency comparisons between different methods. Besides, we give an accessible efficiency analysis of all PEFT and FFT approaches, which demonstrate the superiority of IISAN. We release our codes and other materials at https://github.com/GAIR-Lab/IISAN. Junchen Fu, Xuri Ge, Xin Xin 0003, Alexandros Karatzoglou, Ioannis Arapakis, Jie Wang 0072, Joemon M. Jose |
SIGIR | 5 |
| 2024 | Reinforcement Learning-based Recommender Systems with Large Language Models for State Reward and Action ModelingabstractReinforcement Learning (RL)-based recommender systems have demonstrated promising performance in session-based and sequential recommendation tasks. Existing offline RL-based sequential recommendation methods face the challenge of obtaining effective user feedback from the environment. Developing a model for the user state and shaping an appropriate reward for recommendation remains a challenge. In this paper, we leverage language understanding capabilities and adapt large language models (LLMs) as an environment (LE) to enhance RL-based recommenders. The LE is learned from a subset of user-item interaction data, thus reducing the need for large training data, and can synthesize user feedback for offline data by: (i) acting as a state model that produces high-quality states that enrich the user representation, and (ii) functioning as a reward model to accurately capture nuanced user preferences on actions. Moreover, the LE allows us to generate positive actions that augment the limited offline training data. We propose a LE Augmentation (LEA) method to further improve recommendation performance by optimising jointly the supervised component and the RL policy, using the augmented actions and historical user signals. We use LEA, the state, and reward models in conjunction with state-of-the-art RL recommenders and report experimental results on two publicly available datasets. Jie Wang 0072, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose |
SIGIR | 3 |
| 2022 | Choosing the Best of Both Worlds: Diverse and Novel Recommendations through Multi-Objective Reinforcement LearningabstractSince the inception of Recommender Systems (RS), the accuracy of the recommendations in terms of relevance has been the golden criterion for evaluating the quality of RS algorithms. However, by focusing on item relevance, one pays a significant price in terms of other important metrics: users get stuck in a "filter bubble" and their array of options is significantly reduced, hence degrading the quality of the user experience and leading to churn. Recommendation, and in particular session-based/sequential recommendation, is a complex task with multiple - and often conflicting objectives - that existing state-of-the-art approaches fail to address. In this work, we take on the aforementioned challenge and introduce Scalarized Multi-Objective Reinforcement Learning (SMORL) for the RS setting, a novel Reinforcement Learning (RL) framework that can effectively address multi-objective recommendation tasks. The proposed SMORL agent augments standard recommendation models with additional RL layers that enforce it to simultaneously satisfy three principal objectives: accuracy, diversity, and novelty of recommendations. We integrate this framework with four state-of-the-art session-based recommendation models and compare it with a single-objective RL agent that only focuses on accuracy. Our experimental results on two real-world datasets reveal a substantial increase in aggregate diversity, a moderate increase in accuracy, reduced repetitiveness of recommendations, and demonstrate the importance of reinforcing diversity and novelty as complementary objectives. Dusan Stamenkovic, Alexandros Karatzoglou, Ioannis Arapakis, Xin Xin 0003, Kleomenis Katevas |
WSDM | 3 |
| 2022 | Supervised Advantage Actor-Critic for Recommender SystemsabstractCasting session-based or sequential recommendation as reinforcement learning (RL) through reward signals is a promising research direction towards recommender systems (RS) that maximize cumulative profits. However, the direct use of RL algorithms in the RS setting is impractical due to challenges like off-policy training, huge action spaces and lack of sufficient reward signals. Recent RL approaches for RS attempt to tackle these challenges by combining RL and (self-)supervised sequential learning, but still suffer from certain limitations. For example, the estimation of Q-values tends to be biased toward positive values due to the lack of negative reward signals. Moreover, the Q-values also depend heavily on the specific timestamp of a sequence. Xin Xin 0003, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose |
WSDM | 3 |
| 2021 | Impact of Response Latency on User Behaviour in Mobile Web SearchabstractTraditionally, the efficiency and effectiveness of search systems have both been of great interest to the information retrieval community. However, an in-depth analysis of the interaction between the response latency and users' subjective search experience in the mobile setting has been missing so far. To address this gap, we conduct a controlled study that aims to reveal how response latency affects mobile web search. Our preliminary results indicate that mobile web search users are four times more tolerant to response latency reported for desktop web search users. However, when exceeding a certain threshold of 7-10 sec, the delays have a sizeable impact and users report feeling significantly more tensed, tired, terrible, frustrated and sluggish, all which contribute to a worse subjective user experience. Ioannis Arapakis, Souneil Park, Martin Pielot |
CHIIR | 1 |
| 2021 | My Mouse, My Rules: Privacy Issues of Behavioral User Profiling via Mouse TrackingabstractThis paper aims to stir debate about a disconcerting privacy issue on web browsing that could easily emerge because of unethical practices and uncontrolled use of technology. We demonstrate how straightforward is to capture behavioral data about the users at scale, by unobtrusively tracking their mouse cursor movements, and predict user's demographics information with reasonable accuracy using five lines of code. Based on our results, we propose an adversarial method to mitigate user profiling techniques that make use of mouse cursor tracking, such as the recurrent neural net we analyze in this paper. We also release our data and a web browser extension that implements our adversarial method, so that others can benefit from this work in practice. Luis A. Leiva, Ioannis Arapakis, Costas Iordanou |
CHIIR | 2 |
| 2021 | When Choice Happens: A Systematic Examination of Mouse Movement Length for Decision Making in Web SearchabstractSearchers often make a choice in a matter of seconds on SERPs. As a result of a dynamic cognitive process, choice is ultimately reflected in motor movement and thus can be modeled by tracking the computer mouse. However, because not all movements have equal value, it is important to understand how do they and, critically, their sequence length impact model performance. We study three different SERP scenarios where searchers (1)~noticed an advertisement, (2)~abandoned the page, and (3)~became frustrated. We model these scenarios with recurrent neural nets and study the effect of mouse sequence padding and truncating to different lengths. We find that it is possible to predict the aforementioned tasks sometimes using just 2 seconds of movement. Ultimately, by efficiently recording the right amount of data, we can save valuable bandwidth and storage, respect the users' privacy, and increase the speed at which machine learning models can be trained and deployed. Considering the web scale, doing so will have a net benefit on our environment. Lukas Brückner, Ioannis Arapakis, Luis A. Leiva |
SIGIR | 2 |
| 2020 | Query Abandonment Prediction with Recurrent Neural Models of Mouse Cursor MovementsabstractMost successful search queries do not result in a click if the user can satisfy their information needs directly on the SERP. Modeling query abandonment in the absence of click-through data is challenging because search engines must rely on other behavioral signals to understand the underlying search intent. We show that mouse cursor movements make a valuable, low-cost behavioral signal that can discriminate good and bad abandonment. We model mouse movements on SERPs using recurrent neural nets and explore several data representations that do not rely on expensive hand-crafted features and do not depend on a particular SERP structure. We also experiment with data resampling and augmentation techniques that we adopt for sequential data. Our results can help search providers to gauge user satisfaction for queries without clicks and ultimately contribute to a better understanding of search engine performance. Lukas Brückner, Ioannis Arapakis, Luis A. Leiva |
CIKM | 2 |
| 2020 | Learning Efficient Representations of Mouse Movements to Predict User AttentionabstractTracking mouse cursor movements can be used to predict user attention on heterogeneous page layouts like SERPs. So far, previous work has relied heavily on handcrafted features, which is a time-consuming approach that often requires domain expertise. We investigate different representations of mouse cursor movements, including time series, heatmaps, and trajectory-based images, to build and contrast both recurrent and convolutional neural networks that can predict user attention to direct displays, such as SERP advertisements. Our models are trained over raw mouse cursor data and achieve competitive performance. We conclude that neural network models should be adopted for downstream tasks involving mouse cursor movements, since they can provide an invaluable implicit feedback signal for re-ranking and evaluation. Ioannis Arapakis, Luis A. Leiva |
SIGIR | 1 |
| 2020 | Self-Supervised Reinforcement Learning for Recommender SystemsabstractIn session-based or sequential recommendation, it is important to consider a number of factors like long-term user engagement, multiple types of user-item interactions such as clicks, purchases etc. The current state-of-the-art supervised approaches fail to model them appropriately. Casting sequential recommendation task as a reinforcement learning (RL) problem is a promising direction. A major component of RL approaches is to train the agent through interactions with the environment. However, it is often problematic to train a recommender in an on-line fashion due to the requirement to expose users to irrelevant recommendations. As a result, learning the policy from logged implicit feedback is of vital importance, which is challenging due to the pure off-policy setting and lack of negative rewards (feedback). Xin Xin 0003, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose |
SIGIR | 3 |
| 2020 | A Price-per-attention Auction Scheme Using Mouse Cursor InformationabstractPayments in online ad auctions are typically derived from click-through rates, so that advertisers do not pay for ineffective ads. But advertisers often care about more than just clicks. That is, for example, if they aim to raise brand awareness or visibility. There is thus an opportunity to devise a more effective ad pricing paradigm, in which ads are paid only if they are actually noticed. This article contributes a novel auction format based on a pay-per-attention (PPA) scheme. We show that the PPA auction inherits the desirable properties (strategy-proofness and efficiency) as its pay-per-impression and pay-per-click counterparts, and that it also compares favourably in terms of revenues. To make the PPA format feasible, we also contribute a scalable diagnostic technology to predict user attention to ads in sponsored search using raw mouse cursor coordinates only, regardless of the page content and structure. We use the user attention predictions in numerical simulations to evaluate the PPA auction scheme. Our results show that, in relevant economic settings, the PPA revenues would be strictly higher than the existing auction payment schemes. Ioannis Arapakis, Antonio Penta, Hideo Joho, Luis A. Leiva |
ACM Trans. Inf. Syst. | 1 |
| 2019 | A Simple Convolutional Generative Network for Next Item RecommendationabstractConvolutional Neural Networks (CNNs) have been recently introduced in the domain of session-based next item recommendation. An ordered collection of past items the user has interacted with in a session (or sequence) are embedded into a 2-dimensional latent matrix, and treated as an image. The convolution and pooling operations are then applied to the mapped item embeddings. In this paper, we first examine the typical session-based CNN recommender and show that both the generative model and network architecture are suboptimal when modeling long-range dependencies in the item sequence. To address the issues, we introduce a simple, but very effective generative model that is capable of learning high-level representation from both short- and long-range item dependencies. The network architecture of the proposed model is formed of a stack of holed convolutional layers, which can efficiently increase the receptive fields without relying on the pooling operation. Another contribution is the effective use of residual block structure in recommender systems, which can ease the optimization for much deeper networks. The proposed generative model attains state-of-the-art accuracy with less training time in the next item recommendation task. It accordingly can be used as a powerful recommendation baseline to beat in future, especially when there are long sequences of user feedback. Fajie Yuan, Alexandros Karatzoglou, Ioannis Arapakis, Joemon M. Jose, Xiangnan He 0001 |
WSDM | 3 |
| 2017 | On the feasibility of predicting popular news at cold startabstractProminent news sites on the web provide hundreds of news articles daily. The abundance of news content competing to attract online attention, coupled with the manual effort involved in article selection, necessitates the timely prediction of future popularity of these news articles. The future popularity of a news article can be estimated using signals indicating the article's penetration in social media (e.g., number of tweets) in addition to traditional web analytics (e.g., number of page views). In practice, it is important to make such estimations as early as possible, preferably before the article is made available on the news site (i.e., at cold start). In this paper we perform a study on cold‐start news popularity prediction using a collection of 13,319 news articles obtained from Yahoo News, a major news provider. We characterize the popularity of news articles through a set of online metrics and try to predict their values across time using machine learning techniques on a large collection of features obtained from various sources. Our findings indicate that predicting news popularity at cold start is a difficult task, contrary to the findings of a prior work on the same topic. Most articles' popularity may not be accurately anticipated solely on the basis of content features, without having the early‐stage popularity values. Ioannis Arapakis, Berkant Barla Cambazoglu, Mounia Lalmas-Roelleke |
J. Assoc. Inf. Sci. Technol. | 1 |
| 2017 | Understanding and Leveraging the Impact of Response Latency on User Behaviour in Web SearchabstractThe interplay between the response latency of web search systems and users’ search experience has only recently started to attract research attention, despite the important implications of response latency on monetisation of such systems. In this work, we carry out two complementary studies to investigate the impact of response latency on users’ searching behaviour in web search engines. We first conduct a controlled user study to investigate the sensitivity of users to increasing delays in response latency. This study shows that the users of a fast search system are more sensitive to delays than the users of a slow search system. Moreover, the study finds that users are more likely to notice the response latency delays beyond a certain latency threshold, their search experience potentially being affected. We then analyse a large number of search queries obtained from Yahoo Web Search to investigate the impact of response latency on users’ click behaviour. This analysis demonstrates the significant change in click behaviour as the response latency increases. We also find that certain user, context, and query attributes play a role in the way increasing response latency affects the click behaviour. To demonstrate a possible use case for our findings, we devise a machine-learning framework that leverages the latency impact, together with other features, to predict whether a user will issue any clicks on web search results. As a further extension of this use case, we investigate whether this machine-learning framework can be exploited to help search engines reduce their energy consumption during query processing. Xiao Bai 0002, Ioannis Arapakis, Berkant Barla Cambazoglu, Ana Freire |
ACM Trans. Inf. Syst. | 2 |
| 2016 | The Role of Relevance in Sponsored SearchabstractSponsored search aims at retrieving the advertisements that in the one hand meet users' intent reflected in their search queries, and in the other hand attract user clicks to generate revenue. Advertisements are typically ranked based on their expected revenue that is computed as the product between their predicted probability of being clicked (i.e., namely clickability) and their advertiser provided bid. The relevance of an advertisement to a user query is implicitly captured by the predicted clickability of the advertisement, assuming that relevant advertisements are more likely to attract user clicks. However, this approach easily biases the ranking toward advertisements having rich click history. This may incorrectly lead to showing irrelevant advertisements whose clickability is not accurately predicted due to lack of click history. Another side effect consists of never giving a chance to new advertisements that may be highly relevant to be printed due to their lack of click history. To address this problem, we explicitly measure the relevance between an advertisement and a query without relying on the advertisement's click history, and present different ways of leveraging this relevance to improve user search experience without reducing search engine revenue. Specifically, we propose a machine learning approach that solely relies on text-based features to measure the relevance between an advertisement and a query. We discuss how the introduced relevance can be used in four important use cases: pre-filtering of irrelevant advertisements, recovering advertisements with little history, improving clickability prediction, and re-ranking of the advertisements on the final search result page. Offine experiments using large-scale query logs and online A/B tests demonstrate the superiority of the proposed click-oblivious relevance model and the important roles that relevance plays in sponsored search. Luca Maria Aiello, Ioannis Arapakis, Ricardo Baeza-Yates, Xiao Bai 0002, Nicola Barbieri, Amin Mantrach, Fabrizio Silvestri |
CIKM | 2 |
| 2016 | Predicting User Engagement with Direct Displays Using Mouse Cursor InformationabstractPredicting user engagement with direct displays (DD) is of paramount importance to commercial search engines, as well as to search performance evaluation. However, understanding within-content engagement on a web page is not a trivial task mainly because of two reasons: (1) engagement is subjective and different users may exhibit different behavioural patterns; (2) existing proxies of user engagement (e.g., clicks, dwell time) suffer from certain caveats, such as the well-known position bias, and are not as effective in discriminating between useful and non-useful components. In this paper, we conduct a crowdsourcing study and examine how users engage with a prominent web search engine component such as the knowledge module (KM) display. To this end, we collect and analyse more than 115k mouse cursor positions from 300 users, who perform a series of search tasks. Furthermore, we engineer a large number of meta-features which we use to predict different proxies of user engagement, including attention and usefulness. In our experiments, we demonstrate that our approach is able to predict more accurately different levels of user engagement and outperform existing baselines. Ioannis Arapakis, Luis A. Leiva |
SIGIR | 1 |
| 2015 | Know Your Onions: Understanding the User Experience with the Knowledge Module in Web SearchabstractThe increasing availability of large volumes of human-curated content is shifting web search towards a paradigm that introduces seamlessly more semantic information to search engine result pages. This trend has resulted in the design of a new element known as the knowledge module (KM) where certain facts about named entities, obtained from various knowledge bases, are shown to users. So far, little has been done to uncover the role that this module plays on user experience in web search and whether it is perceived by users as a useful aid for their search tasks. Our work is an early attempt to bridge this gap. To this end, we conducted a crowdsourcing study aimed at understanding the effect of the KM on users' search experience and its overall utility. In particular, our study is the first to provide insights about the noticeability and usefulness of the KM in web search, together with comprehensive analyses of usability and workload. Ioannis Arapakis, Luis A. Leiva, Berkant Barla Cambazoglu |
CIKM | 1 |
| 2015 | Unconscious Physiological Effects of Search Latency on Users and Their Click BehaviourabstractUnderstanding the impact of a search system's response latency on its users' searching behaviour has been recently an active research topic in the information retrieval and human-computer interaction areas. Along the same line, this paper focuses on the user impact of search latency and makes the following two contributions. First, through a controlled experiment, we reveal the physiological effects of response latency on users and show that these effects are present even at small increases in response latency. We compare these effects with the information gathered from self-reports and show that they capture the nuanced attentional and emotional reactions to latency much better. Second, we carry out a large-scale analysis using a web search query log obtained from Yahoo to understand the change in the way users engage with a web search engine under varying levels of increasing response latency. In particular, we analyse the change in the click behaviour of users when they are subject to increasing response latency and reveal significant behavioural differences. Miguel Barreda-Ángeles, Ioannis Arapakis, Xiao Bai 0002, Berkant Barla Cambazoglu, Alexandre Pereda-Baños |
SIGIR | 2 |
| 2014 | Understanding Within-Content Engagement through Pattern Analysis of Mouse GesturesabstractThe availability of large volumes of interaction data and scalable data mining techniques have made possible to study the online behaviour for millions of Web users. Part of the efforts have focused on understanding how users interact and engage with web content. However, the measurement of within-content engagement remains a difficult and unsolved task. This is because of the lack of standardised, well-validated methods for measuring engagement, especially in an online context. To address this gap, we perform a controlled user study where we observe how users respond to online news in the presence or lack of interest. We collect mouse tracking data, which are known to correlate with visual attention, and examine how cursor behaviour can inform user engagement measures. The proposed method does not use any pre-determined concepts to characterise the cursor patterns. We, rather, follow an unsupervised approach and use a large set of features engineered from our data to extract the cursor patterns. Our findings support the connection between gaze and cursor behaviour but also, and more importantly, reveal other dependencies, such as the correlation between cursor activity and experienced affect. Finally, we demonstrate the value of our method by predicting the outcome of online news reading experiences. Ioannis Arapakis, Mounia Lalmas-Roelleke, George Valkanas |
CIKM | 1 |
| 2014 | Impact of response latency on user behavior in web searchabstractTraditionally, the efficiency and effectiveness of search systems have both been of great interest to the information retrieval community. However, an in-depth analysis on the interplay between the response latency of web search systems and users' search experience has been missing so far. In order to fill this gap, we conduct two separate studies aiming to reveal how response latency affects the user behavior in web search. First, we conduct a controlled user study trying to understand how users perceive the response latency of a search system and how sensitive they are to increasing delays in response. This study reveals that, when artificial delays are introduced into the response, the users of a fast search system are more likely to notice these delays than the users of a slow search system. The introduced delays become noticeable by the users once they exceed a certain threshold value. Second, we perform an analysis using a large-scale query log obtained from Yahoo web search to observe the potential impact of increasing response latency on the click behavior of users. This analysis demonstrates that latency has an impact on the click behavior of users to some extent. In particular, given two content-wise identical search result pages, we show that the users are more likely to perform clicks on the result page that is served with lower latency. Ioannis Arapakis, Xiao Bai 0002, Berkant Barla Cambazoglu |
SIGIR | 1 |
| 2014 | Automatically embedding newsworthy links to articles: From implementation to evaluationabstractNews portals are a popular destination for web users. News providers are therefore interested in attaining higher visitor rates and promoting greater engagement with their content. One aspect of engagement deals with keeping users on site longer by allowing them to have enhanced click‐through experiences. News portals have invested in ways to embed links within news stories but so far these links have been curated by news editors. Given the manual effort involved, the use of such links is limited to a small scale. In this article, we evaluate a system‐based approach that detects newsworthy events in a news article and locates other articles related to these events. Our system does not rely on resources likeWikipedia to identify events, and it was designed to be domain independent. A rigorous evaluation, usingAmazon'sMechanicalTurk, was performed to assess the system‐embedded links against the manually‐curated ones. Our findings reveal that our system's performance is comparable with that of professional editors, and that users find the automatically generated highlights interesting and the associated articles worthy of reading. Our evaluation also provides quantitative and qualitative insights into the curation of links, from the perspective of users and professional editors. Ioannis Arapakis, Mounia Lalmas-Roelleke, Hakan Ceylan, Pinar Donmez |
J. Assoc. Inf. Sci. Technol. | 1 |
| 2014 | User engagement in online News: Under the scope of sentiment, interest, affect, and gazeabstractOnline content providers, such as news portals and social media platforms, constantly seek new ways to attract large shares of online attention by keeping their users engaged. A common challenge is to identify which aspects of online interaction influence user engagement the most. In this article, through an analysis of a news article collection obtained from Yahoo News US, we demonstrate that news articles exhibit considerable variation in terms of the sentimentality and polarity of their content, depending on factors such as news provider and genre. Moreover, through a laboratory study, we observe the effect of sentimentality and polarity of news and comments on a set of subjective and objective measures of engagement. In particular, we show that attention, affect, and gaze differ across news of varying interestingness. As part of our study, we also explore methods that exploit the sentiments expressed in user comments to reorder the lists of comments displayed in news pages. Our results indicate that user engagement can be anticipated predicted if we account for the sentimentality and polarity of the content as well as other factors that drive attention and inspire human curiosity. Ioannis Arapakis, Mounia Lalmas-Roelleke, Berkant Barla Cambazoglu, Mari-Carmen Marcos, Joemon M. Jose |
J. Assoc. Inf. Sci. Technol. | 1 |
| 2012 | Automatically embedding newsworthy links to articlesabstractIt is of great interest to news providers such as Yahoo! News to attain higher visitor rates by promoting greater engagement with their content. One aspect of engagement deals with keeping users on the site longer by allowing them to navigate through content with enhanced, click-through experiences. News portals have invested in ways to provide embedded links within news stories. So far these links have been manually curated by professional editors, and due to the manual effort involved, the use of such links has been limited. In this paper we propose an automated approach to detecting and linking newsworthy events to associated articles. Our analysis, conducted on Amazon's Mechanical Turk, reveals that our system's performance is comparable to that of professional editors, and that users find the automatically generated highlights interesting and the associated articles worthy of reading. Hakan Ceylan, Ioannis Arapakis, Pinar Donmez, Mounia Lalmas-Roelleke |
CIKM | 2 |
| 2011 | Theories, methods and current research on emotions in library and information science, information retrieval and human-computer interaction
Irene Lopatovska, Ioannis Arapakis |
Inf. Process. Manag. | 2 |
| 2010 | A comparison of general vs personalised affective models for the prediction of topical relevanceabstractInformation retrieval systems face a number of challenges, originating mainly from the semantic gap problem. Implicit feedback techniques have been employed in the past to address many of these issues. Although this was a step towards the right direction, a need to personalise and tailor the search experience to the user-specific needs has become evident. In this study we examine ways of personalising affective models trained on facial expression data. Using personalised data we adapt these models to individual users and compare their performance to a general model. The main goal is to determine whether the behavioural differences of users have an impact on the models' ability to determine topical relevance and if, by personalising them, we can improve their accuracy. For modelling relevance we extract a set of features from the facial expression data and classify them using Support Vector Machines. Our initial evaluation indicates that accounting for individual differences and applying personalisation introduces, in most cases, a noticeable improvement in the models' performance. Ioannis Arapakis, Konstantinos Athanasakos, Joemon M. Jose |
SIGIR | 1 |
| 2009 | Modeling facial expressions and peripheral physiological signals to predict topical relevanceabstractBy analyzing explicit & implicit feedback information retrieval systems can determine topical relevance and tailor search criteria to the user's needs. In this paper we investigate whether it is possible to infer what is relevant by observing user affective behaviour. The sensory data employed range between facial expressions and peripheral physiological signals. We extract a set of features from the signals and analyze the data using classification methods, such as SVM and KNN. The results of our initial evaluation indicate that prediction of relevance is possible, to a certain extent, and implicit feedback models can benefit from taking into account user affective behavior. Ioannis Arapakis, Ioannis Konstas, Joemon M. Jose, Ioannis Kompatsiaris |
SIGIR | 1 |
| 2008 | Affective feedback: an investigation into the role of emotions in the information seeking process
Ioannis Arapakis |
SIGIR | 1 |
| 2008 | Affective feedback: an investigation into the role of emotions in the information seeking processabstractUser feedback is considered to be a critical element in the information seeking process. An important aspect of the feedback cycle is relevance assessment that has progressively become a popular practice in web searching activities and interactive information retrieval (IR). The value of relevance assessment lies in the disambiguation of the user's information need, which is achieved by applying various feedback techniques. Such techniques vary from explicit to implicit and help determine the relevance of the retrieved documents.The former type of feedback is usually obtained through the explicit and intended indication of documents as relevant (positive feedback) or irrelevant (negative feedback). Explicit feedback is a robust method for improving a system's overall retrieval performance and producing better query reformulations [1], at the expense of users' cognitive resources. On the other hand, implicit feedback techniques tend to collect information on search behavior in a more intelligent and unobtrusive manner. By doing so, they disengage the users from the cognitive burden of document rating and relevance judgments. Information-seeking activities such as reading time, saving, printing, selecting and referencing have been all treated as indicators of relevance, despite the lack of sufficient evidence to support their effectiveness [2].Besides their apparent differences, both categories of feedback techniques determine document relevance with respect to the cognitive and situational levels of the interactive dialogue that occurs between the user and the retrieval system [5]. However, this approach does not account for the dynamic interplay and adaptation that takes place between the different dialogue levels, but most importantly it does not consider the affective dimension of interaction. Users interact with intentions, motivations and feelings apart from real-life problems and information objects, which are all critical aspects of cognition and decision-making [3][4]. By evaluating users' affective response towards an information object (e.g. a document), prior and post to their exposure to it, a more accurate understanding of the object's properties and degree of relevance to the current information need may be facilitated. Furthermore, systems that can detect and respond accordingly to user emotions could potentially improve the naturalness of human-computer interaction and progressively optimize their retrieval strategy. The current study investigates the role of emotions in the information seeking process, as the latter are communicated through multi-modal interaction, and reconsiders relevance feedback with respect to what occurs on the affective level of interaction as well. Ioannis Arapakis, Joemon M. Jose, Philip D. Gray |
SIGIR | 1 |