Response selection plays an important role in fully automated dialogue systems. Given the dialogue context, the goal of response selection is to identify the best-matched next utterance (i.e., response) from multiple candidates. Despite the efforts of many previous useful models, this task remains challenging due to the huge semantic gap and also the large size of candidate set. To address these issues, we propose a Spatio-Temporal Matching network (STM) for response selection. In detail, soft alignment is first used to obtain the local relevance between the context and the response. And then, we construct spatio-temporal features by aggregating attention images in time dimension and make use of 3D convolution and pooling operations to extract matching information. Evaluation on two large-scale multi-turn response selection tasks has demonstrated that our proposed model significantly outperforms the state-of-the-art model. Particularly, visualization analysis shows that the spatio-temporal features enables matching information in segment pairs and time sequences, and have good interpretability for multi-turn text matching.

Automatic Subjective Question Answering (ASQA), which aims at answering users'subjective questions using summaries of multiple opinions, becomes increasingly important. One challenge of ASQA is that expected answers for subjective questions may not readily exist in the Web. The rising and popularity of Community Question Answering (CQA) sites, which provide platforms for people to post and answer questions, provides an alternative to ASQA. One important task of ASQA is question subjectivity identification, which identifies whether a user is asking a subjective question. Unfortunately, there has been little labeled training data available for this task. In this paper, we propose an approach to collect training data automatically by utilizing social signals in CQA sites without involving any manual labeling. Experimental results show that our data-driven approach achieves 9.37% relative improvement over the supervised approach using manually labeled data, and achieves 5.15% relative gain over a state-of-the-art semi-supervised approach. In addition, we propose several heuristic features for question subjectivity identification. By adding these features, we achieve 11.23% relative improvement over word n-gram feature under the same experimental setting.

Cloud computing is becoming a mainstream aspect of information technology. More and more enterprises deploy their software systems in the cloud environment. The cloud applications are usually large scale and include a lot of distributed cloud components. Building highly reliable cloud applications is a challenging and critical research problem. To attack this challenge, we propose a component ranking framework, named FTCloud, for building fault-tolerant cloud applications. FTCloud includes two ranking algorithms. The first algorithm employs component invocation structures and invocation frequencies for making significant component ranking. The second ranking algorithm systematically fuses the system structure information as well as the application designers' wisdom to identify the significant components in a cloud application. After the component ranking phase, an algorithm is proposed to automatically determine an optimal fault-tolerance strategy for the significant cloud components. The experimental results show that by tolerating faults of a small part of the most significant components, the reliability of cloud applications can be greatly improved.

Online forums contain interactive and semantically related discussions on various questions. Extracted question-answer archive is invaluable knowledge, which can be used to improve Question Answering services. In this paper, we address the problem of Question Suggestion, which targets at suggesting questions that are semantically related to a queried question. Existing bag-of-words approaches suffer from the shortcoming that they could not bridge the lexical chasm between semantically related questions. Therefore, we present a new framework to suggest questions, and propose the Topicenhanced Translation-based Language Model (TopicTRLM) which fuses both the lexical and latent semantic knowledge. Extensive experiments have been conducted with a large real world data set. Experimental results indicate our approach is very effective and outperforms other popular methods in several metrics.

Due to their potential commercial value and the associated great research challenges, recommender systems have been extensively studied by both academia and industry recently. However, the data sparsity problem of the involved user-item matrix seriously affects the recommendation quality. Many existing approaches to recommender systems cannot easily deal with users who have made very few ratings. In view of the exponential growth of information generated by online users, social contextual information analysis is becoming important for many Web applications. In this article, we propose a factor analysis approach based on probabilistic matrix factorization to alleviate the data sparsity and poor prediction accuracy problems by incorporating social contextual information, such as social networks and social tags. The complexity analysis indicates that our approach can be applied to very large datasets since it scales linearly with the number of observations. Moreover, the experimental results show that our method performs much better than the state-of-the-art approaches, especially in the circumstance that users have made few ratings.

Social tagging systems have emerged as an effective way for users to annotate and share objects on the Web. However, with the growth of social tagging systems, users are easily overwhelmed by the large amount of data and it is very difficult for users to dig out information that he/she is interested in. Though the tagging system has provided interest-based social network features to enable the user to keep track of other users' tagging activities, there is still no automatic and effective way for the user to discover other users with common interests. In this paper, we propose a User Recommendation (UserRec) framework for user interest modeling and interest-based user recommendation, aiming to boost information sharing among users with similar interests. Our work brings three major contributions to the research community: (1) we propose a tag-graph based community detection method to model the users' personal interests, which are further represented by discrete topic distributions; (2) the similarity values between users' topic distributions are measured by Kullback-Leibler divergence (KL-divergence), and the similarity values are further used to perform interest-based user recommendation; and (3) by analyzing users' roles in a tagging system, we find users' roles in a tagging system are similar to Web pages in the Internet. Experiments on tagging dataset of Web pages (Yahoo!~Delicious) show that UserRec outperforms other state-of-the-art recommender system approaches.

Cloud computing is becoming a mainstream aspect of information technology. The cloud applications are usually large-scale, complex, and include a lot of distributed components. Providing highly reliable cloud applications is a challenging and critical research problem. To attack this challenge, we propose FTCloud which is a component ranking based framework for building fault-tolerant cloud applications. FTCloud employs the component invocation structures and the invocation frequencies to identify the significant components in a cloud application. An algorithm is proposed to automatically determine optimal fault tolerance strategy for these significant components. The experimental results show that by tolerating faults of a small part of the most significant components, the reliability of cloud application can be greatly improved.