Hua Shen 0005

dblp:09/3220-5 · DBLP profile ↗
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13ranked-venue papers
4as first author
12since 2021 · last 2026
0000-0002-4928-525XORCID · conflict

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 8 · 1 first-author · 7 since 2021Artificial intelligence and machine learning · 5 · 3 first-author · 5 since 2021Databases, data management, data science and information retrieval · 1 · 1 first-authorGraphics, computer vision, multimedia, augmented reality and games · 1 · 1 since 2021Applied, interdisciplinary, general and emerging computing · 1 · 1 since 2021
YearPublicationVenuePosition
2026 The Siren Song of LLMs: How Users Perceive and Respond to Dark Patterns in Large Language Models
abstract
Large language models can influence users through conversation, creating new forms of dark patterns that differ from traditional UX dark patterns. We define LLM dark patterns as manipulative or deceptive behaviors enacted in dialogue. Drawing on prior work and AI incident reports, we outline a diverse set of categories with real-world examples. Using them, we conducted a scenario-based study where participants (N=34) compared manipulative and neutral LLM responses. Our results reveal that recognition of LLM dark patterns often hinged on conversational cues such as exaggerated agreement, biased framing, or privacy intrusions, but these behaviors were also sometimes normalized as ordinary assistance. Users’ perceptions of these dark patterns shaped how they respond to them. Responsibilities for these behaviors were also attributed in different ways, with participants assigning it to companies and developers, the model itself, or to users. We conclude with implications for design, advocacy, and governance to safeguard user autonomy.
Yike Shi, Qing Xiao 0002, Hong Shen 0004, Hua Shen 0005
CHI5
2026 SusBench: An Online Benchmark for Evaluating Dark Pattern Susceptibility of Computer-Use Agents
abstract
As LLM-based computer-use agents (CUAs) begin to autonomously interact with real-world interfaces, understanding their vulnerability to manipulative interface designs becomes increasingly critical. We introduce SusBench, an online benchmark for evaluating the susceptibility of CUAs to UI dark patterns, designs that aim to manipulate or deceive users into taking unintentional actions. Drawing nine common dark pattern types from existing taxonomies, we developed a method for constructing believable dark patterns on real-world consumer websites through code injections, and designed 313 evaluation tasks across 55 websites. Our study with 29 participants showed that humans perceived our dark pattern injections to be highly realistic, with the vast majority of participants not noticing that these had been injected by the research team. We evaluated five state-of-the-art CUAs on the benchmark. We found that both human participants and agents are particularly susceptible to the dark patterns of Preselection, Trick Wording, and Hidden Information, while being resilient to other overt dark patterns. Our findings inform the development of more trustworthy CUAs, their use as potential human proxies in evaluating deceptive designs, and the regulation of an online environment increasingly navigated by autonomous agents.
Longjie Guo, Chenjie Yuan, Mingyuan Zhong 0001, Robert Wolfe, Ruican Zhong, Bingbing Wen, Hua Shen 0005, Lucy Lu Wang, Alexis Hiniker
IUI8
2025 "Here the GPT made a choice, and every choice can be biased": How Students Critically Engage with LLMs through End-User Auditing Activity
abstract
Despite recognizing that Large Language Models (LLMs) can generate inaccurate or unacceptable responses, universities are increasingly making such models available to their students.Existing university policies defer the responsibility of checking for correctness and appropriateness of LLM responses to students and assume that they will have the required knowledge and skills to do so on their own.In this work, we conducted a series of user studies with students (N=47) from a large North American public research university to understand if and how they critically engage with LLMs.Our participants evaluated an LLM provided by the university in a quasi-experimental setup; first by themselves, and then with a scaffolded design probe that guided them through an end-user auditing exercise.Qualitative analysis of participant think-aloud and LLM interaction data showed that students without basic AI literacy skills struggle to conceptualize and evaluate LLM biases on their own.However, they transition to focused thinking and purposeful interactions when provided with structured guidance.We highlight areas where current university policies may fall short and offer policy and design recommendations to better support students.
Snehal Prabhudesai, Ananya Prashant Kasi, Anmol Mansingh, Anindya Das Antar, Hua Shen 0005, Nikola Banovic 0001
CHI5
2025 Mind the Value-Action Gap: Do LLMs Act in Alignment with Their Values?
abstract
Existing research assesses LLMs’ values by analyzing their stated inclinations, overlooking potential discrepancies between stated values and actions—termed the “Value-Action Gap.” This study introduces ValueActionLens, a framework to evaluate the alignment between LLMs’ stated values and their value-informed actions. The framework includes a dataset of 14.8k value-informed actions across 12 cultures and 11 social topics, along with two tasks measuring alignment through three metrics. Experiments show substantial misalignment between LLM-generated value statements and their actions, with significant variations across scenarios and models. Misalignments reveal potential harms, highlighting risks in relying solely on stated values to predict behavior. The findings stress the need for context-aware evaluations of LLM values and the value-action gaps.
Hua Shen 0005, Nicholas Clark, Tanushree Mitra
EMNLP1
2025 How to Teach Programming in the AI Era? Using LLMs as a Teachable Agent for Debugging (Extended Abstract)
abstract
Large Language Models (LLMs) excel at generating content at impeccable speeds. However, they are imperfect and still make various mistakes. In Computer Science education, as LLMs are widely recognized as "AI pair programmers," it becomes increasingly important to train students on evaluating and debugging LLM-generated codes. In this work, we introduce HypoCompass, a novel system to facilitate deliberate practice on debugging, where human novices play the role of Teaching Assistants and help LLM-powered teachable agents debug code. We enable effective task delegation between students and LLMs in this learning-by-teaching environment: students focus on hypothesizing the cause of code errors, while adjacent skills like code completion are offloaded to LLM-agents. Our evaluations demonstrate that HypoCompass generates high-quality training materials (e.g., bugs and fixes), outperforming human counterparts fourfold in efficiency, and significantly improves student performance on debugging by 12% in the pre-to-post test.
Qianou Ma, Hua Shen 0005, Kenneth R. Koedinger, Sherry Tongshuang Wu
IJCAI2
2025 Causally Modeling the Linguistic and Social Factors that Predict Email Response
abstract
Yinuo Xu, Hong Chen, Sushrita Rakshit, Aparna Ananthasubramaniam, Omkar Yadav, Mingqian Zheng, Michael Jiang, Lechen Zhang, Bowen Yi, Kenan Alkiek, Abraham Israeli, Bangzhao Shu, Hua Shen, Jiaxin Pei, Haotian Zhang, Miriam Schirmer, David Jurgens. Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers). 2025.
Yinuo Xu, Sushrita Rakshit, Aparna Ananthasubramaniam, Omkar Yadav, Mingqian Zheng, Bowen Yi 0001, Kenan Alkiek, Abraham Israeli, Bangzhao Shu, Hua Shen 0005, Jiaxin Pei, Miriam Schirmer, David Jurgens
NAACL (Long Papers)13
2025 Position: Towards Bidirectional Human-AI Alignment
abstract
Recent advances in general-purpose AI underscore the urgent need to align AI systems with human goals and values. Yet, the lack of a clear, shared understanding of what constitutes "alignment" limits meaningful progress and cross-disciplinary collaboration. In this position paper, we argue that the research community should explicitly define and critically reflect on "alignment" to account for the bidirectional and dynamic relationship between humans and AI. Through a systematic review of over 400 papers spanning HCI, NLP, ML, and more, we examine how alignment is currently defined and operationalized. Building on this analysis, we introduce the Bidirectional Human-AI Alignment framework, which not only incorporates traditional efforts to align AI with human values but also introduces the critical, underexplored dimension of aligning humans with AI – supporting cognitive, behavioral, and societal adaptation to rapidly advancing AI technologies. Our findings reveal significant gaps in current literature, especially in long-term interaction design, human value modeling, and mutual understanding. We conclude with three central challenges and actionable recommendations to guide future research toward more nuanced, reciprocal, and human-AI alignment approaches.
Hua Shen 0005, Tiffany Knearem, Reshmi Ghosh, Kenan Alkiek, Kundan Krishna, Yachuan Liu, Savvas Petridis, Yi-Hao Peng, Li Qiwei, Chenglei Si, Yutong Xie 0007, Jeffrey P. Bigham, Frank Bentley, Joyce Y. Chai, Zachary C. Lipton, Qiaozhu Mei, Michael Terry, Diyi Yang, Meredith Ringel Morris, Paul Resnick, David Jurgens
NeurIPS1
2025 What Should We Engineer in Prompts? Training Humans in Requirement-Driven LLM Use
abstract
Prompting LLMs for complex tasks (e.g., building a trip advisor chatbot) needs humans to clearly articulate customized requirements (e.g., “start the response with a tl;dr”). However, existing prompt engineering instructions often lack focused training on requirement articulation and instead tend to emphasize increasingly automatable strategies (e.g., tricks like adding role-plays and “think step-by-step”). To address the gap, we introduce Requirement-Oriented Prompt Engineering ( ROPE ), a paradigm that focuses human attention on generating clear, complete requirements during prompting. We implement ROPE through an assessment and training suite that provides deliberate practice with LLM-generated feedback. In a randomized controlled experiment with 30 novices, ROPE significantly outperforms conventional prompt engineering training (20% vs. 1% gains), a gap that automatic prompt optimization cannot close. Furthermore, we demonstrate a direct correlation between the quality of input requirements and LLM outputs. Our work paves the way to empower more end-users to build complex LLM applications.
Qianou Ma, Weirui Peng, Chenyang Yang 0002, Hua Shen 0005, Kenneth R. Koedinger, Sherry Tongshuang Wu
ACM Trans. Comput. Hum. Interact.4
2024 How to Teach Programming in the AI Era? Using LLMs as a Teachable Agent for Debugging
Qianou Ma, Hua Shen 0005, Kenneth R. Koedinger, Sherry Tongshuang Wu
AIED (1)2
2024 A Design Space for Intelligent and Interactive Writing Assistants
abstract
In our era of rapid technological advancement, the research landscape for writing assistants has become increasingly fragmented across various research communities. We seek to address this challenge by proposing a design space as a structured way to examine and explore the multidimensional space of intelligent and interactive writing assistants. Through community collaboration, we explore five aspects of writing assistants: task, user, technology, interaction, and ecosystem. Within each aspect, we define dimensions and codes by systematically reviewing 115 papers, while leveraging the expertise of researchers in various disciplines. Our design space aims to offer researchers and designers a practical tool to navigate, comprehend, and compare the various possibilities of writing assistants, and aid in the design of new writing assistants.
Mina Lee 0002, Katy Ilonka Gero, John Joon Young Chung, Simon Buckingham Shum, Vipul Raheja, Hua Shen 0005, Subhashini Venugopalan, Thiemo Wambsganss, David Zhou, Emad A. Alghamdi, Tal August, Avinash Bhat, Madiha Zahrah Choksi, Senjuti Dutta, Jin L. C. Guo, Md. Naimul Hoque, Simon Knight 0001, Seyed Parsa Neshaei, Antonette Shibani, Disha Shrivastava, Lila Shroff, Agnia Sergeyuk, Jessi Stark, Sarah Sterman, Sitong Wang 0001, Antoine Bosselut, Daniel Buschek, Joseph Chee Chang, Sherol Chen, Max Kreminski, Joonsuk Park, Roy D. Pea, Eugenia Ha Rim Rho, Shannon Shen 0001, Pao Siangliulue
CHI6
2023 MultiTurnCleanup: A Benchmark for Multi-Turn Spoken Conversational Transcript Cleanup
abstract
Current disfluency detection models focus on individual utterances each from a single speaker.However, numerous discontinuity phenomena in spoken conversational transcripts occur across multiple turns, which can not be identified by disfluency detection models.This study addresses these phenomena by proposing an innovative Multi-Turn Cleanup task for spoken conversational transcripts and collecting a new dataset, MultiTurnCleanup 1 .We design a data labeling schema to collect the high-quality dataset and provide extensive data analysis.Furthermore, we leverage two modeling approaches for experimental evaluation as benchmarks for future research.
Hua Shen 0005, Victoria Zayats, Johann C. Rocholl, Daniel D. Walker, Dirk Padfield
EMNLP1
2023 ScatterShot: Interactive In-context Example Curation for Text Transformation
abstract
The in-context learning capabilities of LLMs like GPT-3 allow annotators to customize an LLM to their specific tasks with a small number of examples. However, users tend to include only the most obvious patterns when crafting examples, resulting in underspecified in-context functions that fall short on unseen cases. Further, it is hard to know when “enough” examples have been included even for known patterns. In this work, we present ScatterShot, an interactive system for building high-quality demonstration sets for in-context learning. ScatterShot iteratively slices unlabeled data into task-specific patterns, samples informative inputs from underexplored or not-yet-saturated slices in an active learning manner, and helps users label more efficiently with the help of an LLM and the current example set. In simulation studies on two text perturbation scenarios, ScatterShot sampling improves the resulting few-shot functions by 4-5 percentage points over random sampling, with less variance as more examples are added. In a user study, ScatterShot greatly helps users in covering different patterns in the input space and labeling in-context examples more efficiently, resulting in better in-context learning and less user effort.
Sherry Tongshuang Wu, Hua Shen 0005, Daniel S. Weld, Jeffrey Heer, Marco Túlio Ribeiro
IUI2
2020 How Useful Are the Machine-Generated Interpretations to General Users? A Human Evaluation on Guessing the Incorrectly Predicted Labels
abstract
Explaining to users why automated systems make certain mistakes is important and challenging. Researchers have proposed ways to automatically produce interpretations for deep neural network models. However, it is unclear how useful these interpretations are in helping users figure out why they are getting an error. If an interpretation effectively explains to users how the underlying deep neural network model works, people who were presented with the interpretation should be better at predicting the model’s outputs than those who were not. This paper presents an investigation on whether or not showing machine-generated visual interpretations helps users understand the incorrectly predicted labels produced by image classifiers. We showed the images and the correct labels to 150 online crowd workers and asked them to select the incorrectly predicted labels with or without showing them the machine-generated visual interpretations. The results demonstrated that displaying the visual interpretations did not increase, but rather decreased, the average guessing accuracy by roughly 10%.
Hua Shen 0005, Ting-Hao 'Kenneth' Huang
HCOMP1