The widespread use of microblogging platforms like X (formerly Twitter) during disasters provides real-time information to governments and response authorities. However, the data from these platforms is often noisy, requiring automated methods to filter relevant information. Traditionally, supervised machine learning models have been used, but they lack generalizability. In contrast, Large Language Models (LLMs) show better capabilities in understanding and processing natural language out of the box. This paper provides a detailed analysis of the performance of six well-known LLMs in processing disaster-related social media data from a large-set of real-world events. Our findings indicate that while LLMs, particularly GPT-4o and GPT-4, offer better generalizability across different disasters and information types, most LLMs face challenges in processing flood-related data, show minimal improvement despite the provision of examples (i.e., shots), and struggle to identify critical information categories like urgent requests and needs. Additionally, we examine how various linguistic features affect model performance and highlight LLMs' vulnerabilities against certain features like typos. Lastly, we provide benchmarking results for all events across both zero- and few-shot settings and observe that proprietary models outperform open-source ones in all tasks.

The devastating 2022 floods in Pakistan resulted in a catastrophe impacting millions of people and destroying thousands of homes. While disaster management efforts were taken, crisis responders struggled to understand the country-wide flood extent, population exposure, urgent needs of affected people, and various types of damage. To tackle this challenge, we leverage remote and social sensing with geospatial data using state-of-the-art machine learning techniques for text and image processing. Our satellite-based analysis over a one-month period (25 Aug–25 Sep) revealed that 11.48% of Pakistan was inundated. When combined with geospatial data, this meant 18.9 million people were at risk across 160 districts in Pakistan, with adults constituting 50% of the exposed population. Our social sensing data analysis surfaced 106.7k reports pertaining to deaths, injuries, and concerns of the affected people. To understand the urgent needs of the affected population, we analyzed tweet texts and found that South Karachi, Chitral and North Waziristan required the most basic necessities like food and shelter. Further analysis of tweet images revealed that Lasbela, Rajanpur, and Jhal Magsi had the highest damage reports normalized by their population. These damage reports were found to correlate strongly with affected people reports and need reports, achieving an R-Square of 0.96 and 0.94, respectively. Our extensive study shows that combining remote sensing, social sensing, and geospatial data can provide accurate and timely information during a disaster event, which is crucial in prioritizing areas for immediate and gradual response.

During a disaster event, images shared on social media helps crisis managers gain situational awareness and assess incurred damages, among other response tasks. Recent advances in computer vision and deep neural networks have enabled the development of models for real-time image classification for a number of tasks, including detecting crisis incidents, filtering irrelevant images, classifying images into specific humanitarian categories, and assessing the severity of damage. Despite several efforts, past works mainly suffer from limited resources (i.e., labeled images) available to train more robust deep learning models. In this study, we propose new datasets for disaster type detection, and informativeness classification, and damage severity assessment. Moreover, we relabel existing publicly available datasets for new tasks. We identify exact- and near-duplicates to form non-overlapping data splits, and finally consolidate them to create larger datasets. In our extensive experiments, we benchmark several state-of-the-art deep learning models and achieve promising results. We release our datasets and models publicly, aiming to provide proper baselines as well as to spur further research in the crisis informatics community.

We present an end-to-end social media image processing system called Image4Act. The system aims at collecting, denoising, and classifying imagery content posted on social media platforms to help humanitarian organizations in gaining situational awareness and launching relief operations. It combines human computation and machine learning techniques to process high-volume social media imagery content in real time during natural and human-made disasters. To cope with the noisy nature of the social media imagery data, we use a deep neural network and perceptual hashing techniques to filter out irrelevant and duplicate images. Furthermore, we present a specific use case to assess the severity of infrastructure damage incurred by a disaster. The evaluations of the system on existing disaster datasets as well as a real-world deployment during a recent cyclone prove the effectiveness of the system.

Rapid access to situation-sensitive data through social media networks creates new opportunities to address a number of real-world problems. Damage assessment during disasters is a core situational awareness task for many humanitarian organizations that traditionally takes weeks and months. In this work, we analyze images posted on social media platforms during natural disasters to determine the level of damage caused by the disasters. We employ state-of-the-art machine learning techniques to perform an extensive experimentation of damage assessment using images from four major natural disasters. We show that the domain-specific fine-tuning of deep Convolutional Neural Networks (CNN) outperforms other state-of-the-art techniques such as Bag-of-Visual-Words (BoVW). High classification accuracy under both event-specific and cross-event test settings demonstrate that the proposed approach can effectively adapt deep-CNN features to identify the severity of destruction from social media images taken after a disaster strikes.

We propose Nazr-CNN1, a deep learning pipeline for object detection and fine-grained classification in images acquired from Unmanned Aerial Vehicles (UAVs) for damage assessment and monitoring. Nazr-CNN consists of two components. The function of the first component is to localize objects (e.g. houses or infrastructure) in an image by carrying out a pixel-level classification. In the second component, a hidden layer of a Convolutional Neural Network (CNN) is used to encode Fisher Vectors (FV) of the segments generated from the first component in order to help discriminate between different levels of damage. To showcase our approach we use data from UAVs that were deployed to assess the level of damage in the aftermath of a devastating cyclone that hit the island of Vanuatu in 2015. The collected images were labeled by a crowdsourcing effort and the labeling categories consisted of fine-grained levels of damage to built structures. Since our data set is relatively small, a pre-trained network for pixel-level classification and FV encoding was used. Nazr-CNN attains promising results both for object detection and damage assessment suggesting that the integrated pipeline is robust in the face of small data sets and labeling errors by annotators. While the focus of Nazr-CNN is on assessment of UAV images in a post-disaster scenario, our solution is general and can be applied in many diverse settings. We show one such case of transfer learning to assess the level of damage in aerial images collected after a typhoon in Philippines.

Food is an integral part of our life and what and how much we eat crucially affects our health. Our food choices largely depend on how we perceive certain characteristics of food, such as whether it is healthy, delicious or if it qualifies as a salad. But these perceptions differ from person to person and one person's "single lettuce leaf" might be another person's "side salad". Studying how food is perceived in relation to what it actually is typically involves a laboratory setup. Here we propose to use recent advances in image recognition to tackle this problem. Concretely, we use data for 1.9 million images from Instagram from the US to look at systematic differences in how a machine would objectively label an image compared to how a human subjectively does. We show that this difference, which we call the "perception gap", relates to a number of health outcomes observed at the county level. To the best of our knowledge, this is the first time that image recognition is being used to study the "misalignment" of how people describe food images vs. what they actually depict.