Repurchase behavior is a primary signal in large-scale retail recommendation, particularly in categories with frequent replenishment: many items in a user's next basket were previously purchased, and their timing follows stable, item-specific cadences. Yet most next basket repurchase recommendation models represent history as a sequence of discrete basket events indexed by visit order, which cannot explicitly model elapsed calendar time or update item rankings as days pass between purchases. We present CASE (Cadence-Aware Set Encoding) for next basket repurchase recommendation, which decouples item-level cadence learning from cross-item interaction, enabling explicit calendar-time modeling while remaining production-scalable. CASE represents each item's purchase history as a calendar-time signal over a fixed horizon, applies shared multi-scale temporal convolutions to capture recurring rhythms, and uses induced set attention to model cross-item dependencies with sub-quadratic complexity, allowing efficient batch inference at scale. Across three public benchmarks and a proprietary dataset, CASE consistently improves precision, recall, and NDCG at multiple cutoffs compared to strong next basket recommendation baselines. In a production-scale evaluation with tens of millions of users and a large item catalog, CASE achieves up to 8.6% relative precision lift and 9.9% relative recall lift at top-5, showing that scalable cadence-aware modeling yields measurable gains in both benchmark and industrial settings.

A fundamental challenge of recommender systems (RS) is understanding the causal dynamics underlying users’ decision making. Most existing literature addresses this problem by using causal structures inferred from domain knowledge. However, there are numerous phenomenons where domain knowledge is insufficient, and the causal mechanisms must be learned from the feedback data. Discovering the causal mechanism from RS feedback data is both novel and challenging, since RS itself is a source of intervention that can influence both the users’ exposure and their willingness to interact. Also for this reason, most existing solutions become inappropriate since they require data collected free from any RS. In this article, we first formulate the underlying causal mechanism as a causal structural model and describe CSL4RS , a general causal structure learning framework for RS grounded in the real-world working mechanism. The essence of our approach is to acknowledge the unknown nature of RS intervention. We then derive the learning objective from our framework and utilize an augmented Lagrangian solver for efficient optimization. We conduct both simulation and real-world experiments to demonstrate how our approach compares favorably to existing solutions, together with the empirical analysis from sensitivity and ablation studies.

The "Gen AI for E-commerce" workshop explores the role of Generative Artificial Intelligence in transforming e-commerce through enhanced user experience and operational efficiency. E-commerce companies grapple with multiple challenges such as lack of quality content for products, subpar user experience, sparse datasets etc. Gen AI offers significant potential to address these complexities. Yet, deploying these technologies at scale presents challenges such as hallucination in data, excessive costs, increased latency response, and limited generalization in sparse data environments. This workshop will bring together experts from academia and industry to discuss these challenges and opportunities, aiming to showcase case studies, breakthroughs, and insights into practical implementations of Gen AI in e-commerce.

Product attribute value extraction is a pivotal component in Natural Language Processing (NLP) and the contemporary e-commerce industry. The provision of precise product attribute values is fundamental in ensuring high-quality recommendations and enhancing customer satisfaction. The recently emerging Large Language Models (LLMs) have demonstrated state of-the-art performance in numerous attribute extraction tasks, without the need for domain-specific training data. Nevertheless, varying strengths and weaknesses are exhibited by different LLMs due to the diversity in data, architectures, and hyperparameters. This variation makes them complementary to each other, with no single LLM dominating all others. Considering the diverse strengths and weaknesses of LLMs, it becomes necessary to develop an ensemble method that leverages their complementary potentials.

The outfit generation problem involves recommending a complete outfit to a user based on their interests. Existing approaches focus on recommending items based on anchor items or specific query styles but do not consider customer interests in famous characters from movie, social media, etc. In this paper, we define a new Character-based Outfit Generation (COG) problem, designed to accurately interpret character information and generate complete outfit sets according to customer specifications such as age and gender. To tackle this problem, we propose a novel framework LVA-COG that leverages Large Language Models (LLMs) to extract insights from customer interests (e.g., character information) and employ prompt engineering techniques for accurate understanding of customer preferences. Additionally, we incorporate text-to-image models to enhance the visual understanding and generation (factual or counterfactual) of cohesive outfits. Our framework integrates LLMs with text-to-image models and improves the customer’s approach to fashion by generating personalized recommendations. With experiments and case studies, we demonstrate the effectiveness of our solution from multiple dimensions.

Data processing is one of the fundamental steps in machine learning pipelines to ensure data quality. Majority of the applications consider the user-defined function (UDF) design pattern for data processing in databases. Although the UDF design pattern introduces flexibility, reusability and scalability, the increasing demand on machine learning pipelines brings three new challenges to this design pattern – not low-code, not dependency-free and not knowledge-aware. To address these challenges, we propose a new design pattern that large language models (LLMs) could work as a generic data operator (LLM-GDO) for reliable data cleansing, transformation and modeling with their human-compatible performance. In the LLM-GDO design pattern, user-defined prompts (UDPs) are used to represent the data processing logic rather than implementations with a specific programming language. LLMs can be centrally maintained so users don’t have to manage the dependencies at the run-time. Fine-tuning LLMs with domain-specific data could enhance the performance on the domain-specific tasks which makes data processing knowledge-aware. We illustrate these advantages with examples in different data processing tasks. Furthermore, we summarize the challenges and opportunities introduced by LLMs to provide a complete view of this design pattern for more discussions.

Keyword extraction is one of the core tasks in natural language processing. Classic extraction models are notorious for having a short attention span which make it hard for them to conclude relational connections among the words and sentences that are far from each other. This, in turn, makes their usage prohibitive for generating keywords that are inferred from the context of the whole text. In this paper, we explore using Large Language Models (LLMs) in generating keywords for items that are inferred from the items’ textual metadata. Our modeling framework includes several stages to fine grain the results by avoiding outputting keywords that are non-informative or sensitive and reduce hallucinations common in LLM’s. We call our LLM-based framework Theme-Aware Keyword Extraction (LLM-TAKE). We propose two variations of framework for generating extractive and abstractive themes for products in an E-commerce setting. We perform an extensive set of experiments on three real data sets and show that our modeling framework can enhance accuracy-based and diversity-based metrics when compared with benchmark models.

In e-Commerce Industry, customers’ purchase decision of an item are usually influenced by the reference price of that item, which is implied within the context of the items (e.g. prices of an item set from search/recommendation) or external environments (e.g. prices from another e-Commerce platform). Despite of the prevalence and influence of the reference price on customers’ behavior, existing works in Information Retrieval domain do not exploit the value of the reference price in ranking problems. In this paper, we propose a list-wise ranking model named "Prospect-Net" by incorporating the prospect theory, which is the theoretical foundation for framing the reference price. We consider the Top-K retrieval task under a product recommendation setting, and demonstrate the effectiveness of Prospect-Net to capture various forms of reference price under different scenarios. Polynomial solutions are proposed to solve the Top-K retrieval problem for some of the cases where the reference price is dependent on the recommended set of items to the user. Both offline e valuation and online experiments are performed on a real-world industrial dataset with significant performance improvement.

The complementary item recommender system (CIRS) recommends the complementary items for a given query item. Existing CIRS models consider the item co-purchase signal as a proxy of the complementary relationship, due to the lack of human-curated labels from the huge transaction records. These methods represent items in a complementary embedding space and model the complementary relationship as a point estimation of the similarity between items vectors. However, co-purchased items are not necessarily complementary to each other. For example, customers may frequently purchase bananas and bottle water within the same transaction, but these two items are not complementary. Hence, using co-purchase signals directly as labels will aggravate the model performance. On the other hand, model evaluation will not be trustworthy if the labels for evaluation are not reflecting the true complementary relatedness. To address the above challenges from noisy labeling of the co-purchase data, we model the co-purchases of two items as a Gaussian distribution, where the mean denotes the co-purchases from the complementary relatedness, and covariance denotes the co-purchases from the noise. To do so, we represent each item as a Gaussian embedding and parameterize the Gaussian distribution of co-purchases by the means and covariances from item Gaussian embedding. To reduce the impact of the noisy labels during evaluation, we propose an independence test-based method to generate a trustworthy label set with certain confidence. Our extensive experiments on both the publicly available dataset and the large-scale real-world dataset justify the effectiveness of our proposed model in complementary item recommendations compared with the state-of-the-art models.

Selecting the optimal recommender via online exploration-exploitation is catching increasing attention where the traditional A/B testing can be slow and costly, and offline evaluations are prone to the bias of history data. Finding the optimal online experiment is nontrivial since both the users and displayed recommendations carry contextual features that are informative to the reward. While the problem can be formalized via the lens of multi-armed bandits, the existing solutions are found less satisfactorily because the general methodologies do not account for the case-specific structures, particularly for the e-commerce recommendation we study. To fill in the gap, we leverage the D-optimal design from the classical statistics literature to achieve the maximum information gain during exploration, and reveal how it fits seamlessly with the modern infrastructure of online inference. To demonstrate the effectiveness of the optimal designs, we provide semi-synthetic simulation studies with published code and data for reproducibility purposes. We then use our deployment example on Walmart.com to fully illustrate the practical insights and effectiveness of the proposed methods.

Recommender systems are powerful tools for information filtering with the ever-growing amount of online data. Despite its success and wide adoption in various web applications and personalized products, many existing recommender systems still suffer from multiple drawbacks such as large amount of unobserved feedback, poor model convergence, etc. These drawbacks of existing work are mainly due to the following two reasons: first, the widely used negative sampling strategy, which treats the unlabeled entries as negative samples, is invalid in real-world settings; second, all training samples are retrieved from the discrete observations, and the underlying true distribution of the users and items is not learned.

Product embeddings have been heavily investigated in the past few years, serving as the cornerstone for a broad range of machine learning applications in e-commerce. Despite the empirical success of product embeddings, little is known on how and why they work from the theoretical standpoint. Analogous results from the natural language processing (NLP) often rely on domain-specific properties that are not transferable to the e-commerce setting, and the downstream tasks often focus on different aspects of the embeddings. We take an e-commerce-oriented view of the product embeddings and reveal a complete theoretical view from both the representation learning and the learning theory perspective. We prove that product embeddings trained by the widely-adopted skip-gram negative sampling algorithm and its variants are sufficient dimension reduction regarding a critical product relatedness measure. The generalization performance in the downstream machine learning task is controlled by the alignment between the embeddings and the product relatedness measure. Following the theoretical discoveries, we conduct exploratory experiments that supports our theoretical insights for the product embeddings.

Learning product representations that reflect complementary relationship plays a central role in e-commerce recommender system. In the absence of the product relationships graph, which existing methods rely on, there is a need to detect the complementary relationships directly from noisy and sparse customer purchase activities. Furthermore, unlike simple relationships such as similarity, complementariness is asymmetric and non-transitive. Standard usage of representation learning emphasizes on only one set of embedding, which is problematic for modelling such properties of complementariness.

In this paper, we propose a new product knowledge graph (PKG) embedding approach for learning the intrinsic product relations as product knowledge for e-commerce. We define the key entities and summarize the pivotal product relations that are critical for general e-commerce applications including marketing, advertisement, search ranking and recommendation. We first provide a comprehensive comparison between PKG and ordinary knowledge graph (KG) and then illustrate why KG embedding methods are not suitable for PKG learning. We construct a self-attention-enhanced distributed representation learning model for learning PKG embeddings from raw customer activity data in an end-to-end fashion. We design an effective multi-task learning schema to fully leverage the multi-modal e-commerce data. The ¶oincare embedding is also employed to handle complex entity structures. We use a real-world dataset from \textslgrocery.walmart.com to evaluate the performances on knowledge completion, search ranking and recommendation. The proposed approach compares favourably to baselines in knowledge completion and downstream tasks.