This study introduces AutoCLC, an AI-powered system designed to assess and provide feedback on Closed-Loop Communication (CLC) in professional learning environments. CLC, where a sender’s Call-Out statement is acknowledged by the receiver’s Check-Back statement, is a critical safety protocol in high-reliability domains, including emergency medicine resuscitation teams. Existing methods for evaluating CLC lack quantifiable metrics and depend heavily on human observation. AutoCLC addresses these limitations by leveraging natural language processing and large language models to analyze audio recordings from Advanced Cardiovascular Life Support (ACLS) simulation training. The system identifies CLC instances, measures their frequency and rate per minute, and categorizes communications as effective, incomplete, or missed. Technical evaluations demonstrate that AutoCLC achieves 78.9% precision for identifying Call-Outs and 74.3% for Check-Backs, with a performance gap of only 5% compared to human annotations. A user study involving 11 cardiac arrest instructors across three training sites supported the need for automated CLC assessment. Instructors found AutoCLC reports valuable for quantifying CLC frequency and quality, as well as for providing actionable, example-based feedback. Participants rated AutoCLC highly, with a System Usability Scale score of 76.4%, reflecting above-average usability. This work represents a significant step toward developing scalable, data-driven feedback systems that enhance individual skills and team performance in high-reliability settings.

Peer Reviewed

Shared gaze visualizations have been found to enhance collaboration and communication outcomes in diverse HCI scenarios including computer supported collaborative work and learning contexts. Given the importance of gaze in surgery operations, especially when a surgeon trainer and trainee need to coordinate their actions, research on the use of gaze to facilitate intra-operative coordination and instruction has been limited and shows mixed implications. We performed a field observation of 8 surgeries and an interview study with 14 surgeons to understand their visual needs during operations, informing ways to leverage and augment gaze to enhance intra-operative coordination and instruction. We found that trainees have varying needs in receiving visual guidance which are often unfulfilled by the trainers’ instructions. It is critical for surgeons to control the timing of the gaze-based visualizations and effectively interpret gaze data. We suggest overlay technologies, e.g., gaze-based summaries and depth sensing, to augment raw gaze in support of surgical coordination and instruction.

Videos are prominent learning materials to prepare surgical trainees before they enter the operating room (OR). In this work, we explore techniques to enrich the video-based surgery learning experience. We propose Surgment, a system that helps expert surgeons create exercises with feedback based on surgery recordings. Surgment is powered by a few-shot-learning-based pipeline (SegGPT+SAM) to segment surgery scenes, achieving an accuracy of 92%. The segmentation pipeline enables functionalities to create visual questions and feedback desired by surgeons from a formative study. Surgment enables surgeons to 1) retrieve frames of interest through sketches, and 2) design exercises that target specific anatomical components and offer visual feedback. In an evaluation study with 11 surgeons, participants applauded the search-by-sketch approach for identifying frames of interest and found the resulting image-based questions and feedback to be of high educational value.