Women’s entrepreneurship is a key driver of socio-economic empowerment in the Global South, yet patriarchal sociocultural contexts limit entrepreneur’s autonomy and, despite increasing attention to gender issues in HCI, shifting digital infrastructures cause privacy, security, and logistical challenges. We conduct 15 interviews with women entrepreneurs in Bangladesh who rely on digital technology, offering insight into who they are, their business and supply chains, technology use, and the gendered challenges of balancing work with family. We present women’s accounts of navigating in-person and online harassment and crime, including through payment platforms, and banking tools that legally enforce gender discrimination. We discuss how digital technology design must adapt to these pervasive issues and propose digital interventions to support developing their businesses and achieving financial independence. Our work contributes to understanding how HCI can take a transformative role in overcoming barriers and advancing mechanisms for women’s financial empowerment in the Global South.

Despite people’s significant role in generating data in cities, their involvement in data governance (DG) remains limited, failing to address the inherent complexity of DG and undermining their ’right to the city’. We propose a collaborative systems thinking approach as a scoping tool for co-design, enabling researchers and designers to involve people in co-creating an understanding of the systemic structures underpinning DG in cities and developing prototypes and solutions informed by these structures. Using causal loop diagrams, we facilitated the development of a conceptual model of DG. Participants, representing diverse perspectives, created individual causal loop diagrams that were merged into a collaborative causal loop diagram (C-CLD). This C-CLD was employed in an interactive workshop to identify intervention points and develop targeted solutions. Our findings demonstrate how C-CLDs can accommodate multiplicity, foster agonism, and enable participants to challenge political dimensions and existing systemic structures. Moreover, the engagement process revealed the complexity of DG in the city, as perceived by the collective of participants, resulting in three key submodules that highlight tensions between citizen sensitisation to data collection, the private sector’s role in fulfilling citizens’ needs, and the struggles faced by local governments. This work draws on and extends HCI research that engages with systems thinking ontologies, contributing to an HCI that includes the political, moves beyond solutionism, and advances social justice-oriented approaches.

Abstract Disadvantaged communities often face compounded infrastructural, social, and economic barriers to accessing and utilizing information. This study investigates the information ecosystem of small‐scale fishing communities in climate‐vulnerable regions of Bangladesh, examining their information needs, access practices, and systemic constraints. Using a mixed‐methods design, we collected survey data from 520 fishing households across three districts, alongside 16 focus group discussions and 10 stakeholder interviews. Findings show that fishers primarily rely on informal networks and word‐of‐mouth, with limited use of digital tools due to affordability, low literacy, and weak infrastructure. Key information needs include fishing regulations, disaster alerts, market prices, and government assistance. However, fragmented communication channels, a lack of trust in public sources, and non‐transparent dissemination practices hinder effective access. Applying the Information Ecosystem Assessment (IEA) framework, the study identifies gaps across content delivery and governance processes. Rather than proposing a prescriptive solution, we outline an inclusive, community‐informed approach that emphasizes local influencers, improved communication practices, and trust‐building as entry points for intervention. These findings contribute to a deeper understanding of the information ecosystem in marginalized settings and offer practical insights for policymakers and development practitioners working to strengthen information equity and resilience in contexts marked by digital and infrastructural exclusion.

Community-based migrant organizations play a vital role in the provision of welfare services to temporary migrant workers, international students, and refugees whose access to government support services are limited. Through a co-design based inquiry, we explored the potential to utilize mainstream digital platforms to support the welfare agenda of an Australia-based Filipino migrant organization. We discuss the advantages and disadvantages of implementing such technology-mediated workflows within the community-based organization and the essential practices that they may undermine. Drawing on this case study, we present a provisional set of reflections for design practitioners working in the space of migrant communities and other marginalized community groups. These include the importance of designing for the community’s long-term and holistic development, leveraging volunteers’ digital literacy, and a call for more malleable platforms that allow community groups to reflect their core values and needs directly onto the platform configurations.

Smartphones are important for international development in the Global South. This paper explores how access to smartphone technologies promote women's agency for social change in these contexts by creating learning and livelihood opportunities and increasing connection with local market and service providers. The paper presents findings from a project which provided 200 Bangladeshi rural women farmers with smartphone technologies, training and support, and qualitatively investigated their ability to cope with geographic vulnerabilities, challenging market access, and social barriers. Reporting on a subset of these women's experiences, smartphone technologies helped these women gain better access to public agricultural extension and financial services, along with better acceptance from family and society. This, in turn, improved their dignity, confidence and sense of wellbeing. Insights will help ICT4D designers and development practitioners understand the importance of low-cost, bottom-up design inputs and social factors in future projects in similar developing country contexts.

While there is a growing body of research on information behavior during nonroutine events such as natural disasters, the research has largely neglected older persons as a specific group despite their identification as a demographic that suffers disproportionately during disasters. To address this gap, this article reports on the study of the information behavior and related activities of older persons during natural disasters. Based on a qualitative study, we draw on the theory of information worlds to study the key activities of preparing, responding, and recovering from disasters. The article contributes to the information behavior literature by developing a more informed understanding of both the interrelationship between the information worlds and activities of older persons, and how older persons seek and share information during disasters.