ACM’s transition to full open access (OA) may fundamentally reshape publication practices within the SIGCHI community. However, the current state of OA adoption and the potential impact of this shift remain underexplored, which limits both scholarly understanding and informed actions. To address this gap, we conduct a large-scale bibliometric analysis of SIGCHI publications from 2001 to 2024. We document the prevalence of OA in our community and author characteristics associated with OA uptake, and assess the projected impact of the transition regarding financial cost and scholarly visibility. Our results indicate that our community is well-positioned for this shift, with fewer than 10.1% of the papers expected to incur additional OA fees. This move to OA is likely to boost citations, especially cross-community citations, but risks further marginalizing under-resourced authors. We discuss the broader implications of these findings for fostering a sustainable future for our community.

How creative is HCI research?Although creativity has been a notable theme in HCI, the landscape of the creativity of HCI research itself remains unclear.In this paper, we address this by measuring the disruptiveness of HCI research, one important dimension distinguishing the level of creativity, through a large-scale datadriven bibliometric analysis.By quantitatively tracing its evolution over the past 40 years, we find that the disruptiveness of HCI is decreasing sharply, even at a faster speed than the global average across all fields.We characterize the patterns shown by the themes, knowledge use, and authorship of disruptive papers in HCI, and identify how they associate with disruptiveness, e.g., the positive relationship between author freshness and disruptiveness.Based on our results, we discuss practical implications to improve and secure disruptiveness and creativity in HCI.

High-quality labeled datasets are crucial for training and evaluating foundation models in software engineering, but creating them is often prohibitively expensive and labor-intensive. We introduce SPICE, a scalable, automated pipeline for labeling SWE-bench-style datasets with annotations for issue clarity, test coverage, and effort estimation. SPICE combines context-aware code navigation, rationale-driven prompting, and multi-pass consensus to produce labels that closely approximate expert annotations. SPICE’s design was informed by our own experience and frustration in labeling more than 800 instances from SWE-Gym. SPICE achieves strong agreement with human-labeled SWE-bench Verified data while reducing the cost of labeling 1,000 instances from around $100,000 (manual annotation) to only $5.10. These results demonstrate SPICE’s potential to enable cost-effective, large-scale dataset creation for SE-focused FMs. To support the community, we release both SPICE tool and SPICE Bench, a new dataset of 6,802 SPICE-labeled instances curated from 291 open-source projects in SWE-Gym (over 13x larger than SWE-bench Verified).

Time Series Classification (TSC) encompasses two settings: classifying entire sequences or classifying segmented subsequences. The raw time series for segmented TSC usually contain Multiple classes with Varying Duration of each class (MVD). Therefore, the characteristics of MVD pose unique challenges for segmented TSC, yet have been largely overlooked by existing works. Specifically, there exists a natural temporal dependency between consecutive instances (segments) to be classified within MVD. However, mainstream TSC models rely on the assumption of independent and identically distributed (i.i.d.), focusing on independently modeling each segment. Additionally, annotators with varying expertise may provide inconsistent boundary labels, leading to unstable performance of noise-free TSC models. To address these challenges, we first formally demonstrate that valuable contextual information enhances the discriminative power of classification instances. Leveraging the contextual priors of MVD at both the data and label levels, we propose a novel consistency learning framework Con4m, which effectively utilizes contextual information more conducive to discriminating consecutive segments in segmented TSC tasks, while harmonizing inconsistent boundary labels for training. Extensive experiments across multiple datasets validate the effectiveness of Con4m in handling segmented TSC tasks on MVD. The source code is available at https://github.com/MrNobodyCali/Con4m.

The disadvantaged population is often underserved and marginalized in technology engagement: prior works show they are generally more reluctant and experience more barriers in adopting and engaging with mainstream technology. Here, we contribute to the HCI4D and ICTD literature through a novel “counter” case study on Chinese social commerce (e.g., Pinduoduo), which 1) first prospers among the traditionally underserved community from developing regions ahead of the more technologically advantaged communities, and 2) has been heavily engaged by this community. Through 12 in-depth interviews with social commerce users from the traditionally underserved community in Chinese developing regions, we demonstrate how social commerce, acting as a “virtual bazaar”, brings online the traditional offline socioeconomic lives the community has lived for ages, fits into the community’s social, cultural, and economic context, and thus effectively promotes technology inclusivity. Our work provides novel insights and implications for building inclusive technology for the “next billion” population.

In recent years, China has witnessed the proliferation and success of the online food delivery industry, an emerging type of the gig economy. Online food deliverers who deliver the food from restaurants to customers play a critical role in enabling this industry. Mediated by algorithms and coupled with interactions with multiple stakeholders, this emerging kind of labor has been taken by millions of people. In this paper, we present a mixed-methods analysis to investigate this labor of online food deliverers and uncover how the mediation of algorithms shapes it. Combining large-scale quantitative data-driven investigations of 100,000 deliverers' behavioral data with in-depth qualitative interviews with 15 online food deliverers, we demonstrate their working activities, identify how algorithms mediate their delivery procedures, and reveal how they perceive their relationships with different stakeholders as a result of their algorithm-mediated labor. Our findings provide important implications for enabling better experiences and more humanized labor of deliverers as well as workers in gig economies of similar kinds.

Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entertainment. However, limited research focuses on how values should be extensively considered in industrial deployments of recommender systems, the ignorance of which can be problematic. To fill this gap, in this paper, we adopt Value Sensitive Design to comprehensively explore how practitioners and users recognize different values of current industrial recommender systems. Based on conceptual and empirical investigations, we focus on five values: recommendation quality, privacy, transparency, fairness, and trustworthiness. We further conduct in-depth qualitative interviews with 20 users and 10 practitioners to delve into their opinions about these values. Our results reveal the existence and sources of tensions between practitioners and users in terms of value interpretation, evaluation, and practice, which provide novel implications for designing more human-centric and value-sensitive recommender systems.

The COVID-19 global pandemic and resulted lockdown policies have forced education in nearly every country to switch from a traditional co-located paradigm to a pure online “distance learning from home” paradigm. Lying in the center of this learning paradigm shift is the emergence and wide adoption of distance communication tools and live streaming platforms for education. Here, we present a mixed-methods study on live streaming based education experience during the COVID-19 pandemic. We focus our analysis on Chinese higher education, carried out semi-structured interviews on 30 students, and 7 instructors from diverse colleges and disciplines, meanwhile launched a large-scale survey covering 6291 students and 1160 instructors in one leading Chinese university. Our study not only reveals important design guidelines and insights to better support current remote learning experience during the pandemic, but also provides valuable implications towards constructing future collaborative education supporting systems and experience after pandemic.

Customer value is essential for successful customer relationship management. Although growing evidence suggests that customers’ purchase decisions can be influenced by social relationships, social influence is largely overlooked in previous research. In this work, we fill this gap with a novel framework — Motif-based Multi-view Graph Attention Networks with Gated Fusion (MAG), which jointly considers customer demographics, past behaviors, and social network structures. Specifically, (1) to make the best use of higher-order information in complex social networks, we design a motif-based multi-view graph attention module, which explicitly captures different higher-order structures, along with the attention mechanism auto-assigning high weights to informative ones. (2) To model the complex effects of customer attributes and social influence, we propose a gated fusion module with two gates: one depicts the susceptibility to social influence and the other depicts the dependency of the two factors. Extensive experiments on two large-scale datasets show superior performance of our model over the state-of-the-art baselines. Further, we discover that the increase of motifs does not guarantee better performances and identify how motifs play different roles. These findings shed light on how to understand socio-economic relationships among customers and find high-value customers.

As an emerging business phenomenon especially in China, instant messaging (IM) based social commerce is growing increasingly popular, attracting hundreds of millions of users and is becoming one important way where people make everyday purchases. Such platforms embed shopping experiences within IM apps, e.g., WeChat, WhatsApp, where real-world friends post and recommend products from the platforms in IM group chats and quite often form lasting recommending/buying relationships. How and why do users engage in IM based social commerce? Do such platforms create novel experiences that are distinct from prior commerce? And do these platforms bring changes to user social lives and relationships? To shed light on these questions, we launched a qualitative study where we carried out semi-structured interviews on 12 instant messaging based social commerce users in China. We showed that IM based social commerce: 1) enables more reachable, cost-reducing, and immersive user shopping experience, 2) shapes user decision-making process in shopping through pre-existing social relationship, mutual trust, shared identity, and community norm, and 3) creates novel social interactions, which can contribute to new tie formation while maintaining existing social relationships. We demonstrate that all these unique aspects link closely to the characteristics of IM platforms, as well as the coupling of user social and economic lives under such business model. Our study provides important research and design implications for social commerce, and decentralized, trusted socio-technical systems in general.

The recommender system (RS), as a computer-supported information filtering system, is ubiquitous and influences what we eat, watch, or even like. In online RS, interactions between users and the system form a feedback loop: users take actions based on the recommendations provided by RS, and RS updates its recommendations accordingly. As such interactions increase, the issue of recommendation homogeneity intensifies, which significantly impairs user experience. In the face of this long-standing issue, the newly-emerging social e-commerce offers a new solution -- bringing friends' recommendations into the loop (friend-in-the-loop). In this paper, we conduct an exploratory study on the benefits of friend-in-the-loop through mixed methods on a leading social e-commerce platform in China, Beidian. We reveal that friend-in-the-loop provides users with more accurate and diverse recommendations than merely RS, and significantly alleviates algorithmic homogeneity. Moreover, our qualitative results demonstrate that the introduction of friends' external knowledge, consumers' trust, and empathy accounts for these benefits. Overall, we elaborate that friend-in-the-loop comprehensively benefits both users and RS, and it is a promising HCI-based solution to recommendation homogeneity, which offers insightful implications on designing future human-algorithm collaboration models.

Estimating the integer parameter vector in a linear model with additive Gaussian noise arises from many applications, including communications. The optimal approach is to solve an integer least squares (ILS) problem, which is unfortunately NP-hard. Recently Klein's randomized algorithm, which finds a sub-optimal solution to the ILS problem, to be referred to as the randomized Babai point, has attracted much attention. This paper presents a formula of the success probability of the randomized Babai point and some interesting properties, and compares it with the deterministic Babai point.

Social e-commerce, as a new form of social computing based marketing platforms, utilizes existing real-world social relationships for promotions and sales of products. It has been growing rapidly in recent years and attracted tens of millions of users in China. A key group of actors who enable market transactions on these platforms are intermediaries who connect producers with consumers by sharing information with and recommending products to their real-world social contacts. Despite their crucial role, the nature and behavior of these intermediaries on these social e-commerce platforms has not been systematically analyzed. Here we address this knowledge gap through a mixed method study. Leveraging 9 months' all-round behavior of about 40 million users on Beidian -- one of the largest social e-commerce sites in China, alongside with qualitative evidence from online forums and interviews, we examine characteristics of intermediaries, identify their behavioral patterns and uncover strategies and mechanisms that make successful intermediaries. We demonstrate that intermediaries on social e-commerce sites act as local trend detectors and "social grocers''. Furthermore, successful intermediaries are highly dedicated whenever best sellers appear and broaden items for promotion. To the best of our knowledge, this paper presents the first large-scale analysis on the emerging role of intermediaries in social e-commerce platforms, which provides potential insights for the design and management of social computing marketing platforms.

Check-in data from social networks provide researchers a unique opportunity to model human dynamics at scale. However, it is unclear how indicative these check-in traces are of real human mobility. Prior work showed that significant amounts of Foursquare check-ins did not match with the physical mobility patterns of users, and suggested that misrepresented check-ins were incentivized by external rewards provided by the system. In this paper, our goal is to understand the root cause of inaccurate check-in data, by studying the validity of check-in traces in social media platforms without external rewards for check-ins. We conduct a data-driven analysis using an empirical check-in data trace of more than 276,000 users from WeChat Moments, with matching traces of their physical mobility. We develop a set of hypotheses on the underlying motivations behind people's inaccurate check-ins, and validate them using a detailed survey study. Our analysis reveals that there are surprisingly high amount of inaccurate check-ins even in the absence of rewards: 43% of total check-ins are inaccurate and 61% of survey participants report they have misrepresented their check-ins. We also find that inaccurate check-ins are often a result of user interface design as well as for convenience, self-advertisement and self-presentation.