We present Homeroom, a homeschooling platform that treats parents as reflective partners in collaboration with LLMs, integrates culturally responsive personalization for generating schooling materials, and supports the formation of small, trusted circles. Homeroom provides plan-then-generate story and curriculum creation, alignment, and comparison to local school standards, and resource sharing in invite-only groups. We conducted a summative usability study with 15 Muslim homeschooling parents in the Greater Toronto Area. Findings show that previewable, editable drafts preserve parental agency; values work best as revisable “soft constraints” integrated into the platform; and parents prefer private circles with clear lineage. Parents also requested lightweight infrastructure (e.g., rubric libraries, portfolio builders) to reduce paperwork. We discuss opportunities and challenges in positioning AI as a deliberative partner in family- and community-shaped pedagogy.

Informed by the previous HCI and CSCW scholarship on residual mobility -- a concept that transcends mere geographical relocation to encompass socio-cultural and communal disruptions -- this study probes the unique religious and spiritual challenges faced by the Hindu migrants from the Indian subcontinent in Canada. Through interviews with 20 participants, we investigate the role of technology in navigating a diverse religious landscape in professional environments, coping with changing religious materiality, and passing down traditions to the next generation. Our work identifies the community's proactive use of social media and videoconferencing for religious festivals and connection with their religious community. The findings raise several implications for CSCW research on supporting residual mobility experiences of the Hindu migrants, including effective organization of religious event information, virtual support for material aspects of religious rituals, and fostering online environments that enable pluralistic spiritual engagement.

The importance of history as an HCI method has been gaining increasing attention in HCI literature. However, the mainstream historical sources (books, documentaries, etc.) and methods often risk (re)producing western colonial biases potentially providing a narrow one-sided perspective on history and detaching “sanitized facts” from people’s emotional accounts. While oral history and similar alternative methods are often used as a countermeasure, their applicability has remained underexplored in HCI, especially in a sensitive context, such as migration. We build on the rich body of social science work on collective memory to introduce a complementary way of navigating the past of the migrant families, and also reveal the corresponding challenges to advance this literature. Our interview study with 17 migrant families highlights how the politics of remembrance, family dynamics, and postmemory shape the past stories of migrant families. We discuss how these findings inform the HCI literature on migration, design, and postcolonial computing.

Lack of interfaith communication often gives rise to prejudice and group-based conflict in multi-faith societies. Nurturing this communication via interfaith learning may reduce this conflict by fostering interfaith empathy. HCI has a dearth of knowledge on interfaith coexistence and empathy building. To address this gap, we present the design, implementation, and usability of Cohabitant: a virtual reality (VR) application that promotes interfaith learning and empathy. Cohabitant’s design is theoretically underpinned by Allport’s intergroup contact theory and informed by insights from a participatory workshop we ran with members of three religious groups: Christians, Hindus, and Muslims. Our evaluation study, combining quantitative and qualitative data from 30 participants, suggests that Cohabitant may enhance general interpersonal empathy, but falls short for ethnocultural empathy. We discuss the possible design and policy implications of using this kind of VR technology for interfaith learning and empathy building.

Despite significant research on online harm, polarization, public deliberation, and justice, CSCW still lacks a comprehensive understanding of the experiences of religious minorities, particularly in relation to fear, as prominently evident in our study. Gaining faith-sensitive insights into the expression, participation, and inter-religious interactions on social media can contribute to CSCW's literature on online safety and interfaith communication. In pursuit of this goal, we conducted a six-month-long, interview-based study with the Hindu, Buddhist, and Indigenous communities in Bangladesh. Our study draws on an extensive body of research encompassing the spiral of silence, the cultural politics of fear, and communication accommodation to examine how social media use by religious minorities is influenced by fear, which is associated with social conformity, misinformation, stigma, stereotypes, and South Asian postcolonial memory. Moreover, we engage with scholarly perspectives from religious studies, justice, and South Asian violence and offer important critical insights and design lessons for the CSCW literature on public deliberation, justice, and interfaith communication.

While the presence of religious content is rapidly increasing over digital media, the HCI literature on digital media production has remained mostly limited by its focus on secular contents and analyses. Hence, the production, politics, and impact of such religious videos from the Global South have remained understudied in HCI. In this paper, we shed light on this topic through our nine-month-long ethnographic study on the production, sharing, and consumption of Islamic sermon videos (locally known as Waz) in Bangladesh. We report how faith, informal learning, local collaboration, creativity, and care play crucial roles in creating Islamic sermon videos and their proliferation online. We discuss how the sermon videos create a religious counterpublic in Bangladesh. We further discuss how such faith-based media production makes important lessons pertinent to the national grassroots politics in the Global South, politics of social media platforms, and HCI4D scholarship.

Research on public speaking has recently made fair progress within the CSCW scholarship that mostly focuses on training speakers to gain popularity. Core to this research is the idea of a universal set of skills that makes a public speech successful in terms of popularity. However, a strand of research has also shown skepticism to this simplistic conceptualization of the speaking context. We join this discussion by presenting a mix of qualitative and quantitative analyses of Islamic preaching videos on YouTube. These videos are created from Islamic sermons -- a form of Islamic religious public speaking in Bangladesh. By exploring the topics of discussion by the preachers and by analyzing the performances of the preachers during the sermons, we demonstrate how those are situated in their social, political, and religious context. Based on our findings, we discuss how the public speaking scholarship of CSCW and related fields could benefit from studying such public speeches in non-secular contexts of the Global South. Further, we discuss how the role of such religious sermons could contribute to the development discourse within CSCW.

COVID-19 disrupted the existing ecosystem of technology repair and recycle in Bangladesh as visiting repair workshops became difficult and most repairers and e-waste workers had to temporarily close their businesses. Consequently, users were left with very few choices for fixing or recycling their devices. Based on our interviews with 30 repair and e-waste workers and 21 users of electronic devices we capture various aspects of this disruption and the corresponding coping mechanisms. This paper reports how the repair and e-waste worker communities adopted various changes to their work, provided remote services, and yet faced a decline in their business. On the other hand, end-users learned to fix their devices, collaborated with each other, and negotiated with partially broken devices to address this challenge. We further discuss the broader implications of our findings for HCI scholarship in HCI4D, resilience, and sustainability.

HCI has a dearth of knowledge in understanding how religiosity, spirituality, and ideological values and practices shape the notion of privacy and guide information practices worldwide. In this paper, we fill this gap by reporting our findings from an eight-month-long ethnographically informed study in Bangladeshi Islamic communities. We report how the Islamic spirit of purdah, amanah, gheebat, riya, and buhtan represent the notion of privacy and guide privacy practices among “pious” Bangladeshi Muslims. We further discuss how sacred values generate norms and customs associated with privacy and surveillance. Finally, we recommend how a nuanced understanding of divine interests, identity performance, family surveillance, and spatial privacy norms help designing for inclusive privacy in the Global South. This paper makes a novel contribution to HCI by providing a new analytical perspective to understand privacy and design privacy-preserving technologies and tools for regions where religiosity, spirituality, and sacred values play a dominant role.

While persuasion has often been considered an important design tool for achieving sustainable behavior, a growing scholarship is criticizing it for its narrow focus on individuals and an overarching economic worldview. This criticism is often based on the limitations of economic-rationales that many persuasive design efforts hold and cannot fully capture the values of people who reside outside the modern scientific world - especially where values originate from and are shaped by religiosity and spirituality. We join this discourse and argue that such a narrow view of persuasion sidelines the theological roots. Based on our six-month long ethnography with the Islamic communities in a Bangladeshi city, Kushtia, we describe how 'motivation' and 'habit' are built there - two of the basic components of persuasion. Drawing from a rich body of literature on the sociology of religions and theology, we highlight how Islamic values are closely tied to the idea of persuasion and reflect a vision of sustainable living. We further discuss how such a deeper understanding of religious values can help design for sustainable living and broaden the scope of CSCW literature in the various domains.

While repair work has recently been getting increasing attention in HCI, recycling practices have still remained relatively understudied, especially in the context of the Global South. To this end, building on our eight-month-long ethnography, this paper reports the electronic waste (`e-waste', henceforth) recycling practices among the e-waste recycler (`bhangari') communities in Dhaka, Bangladesh. In doing so, this paper offers the work of the bhangaris through an articulation of their hands and their uses. Drawing from a rich body of scholarly work on social science, we define and contextualize three characteristics of the hand of a bhangari: knowledge, care, and skills and collaboration. Our study also highlights the pains and sufferings involved in this profession. By explaining bhangari work through the hand, we also discuss its implications for design, and its connection to HCI's broader interest in sustainability.

Prior research on anonymous social media (ASM) has studied the issue of sexual harassment and has revealed its connections to stereotyping, aggression, interpersonal relationships, and mental health among others [16, 24, 60]. However, the characteristics of such harassment in the context of low and middle-income countries (LMICs) in the global south has not received enough attention in the literature. This paper presents our findings on the use of ASM in Bangladesh based on an anonymous online survey of (n= 291) participants and semi-structured interviews with (n= 27) participants. Our study shows a wide prevalence of sexual harassment on anonymous social networks in Bangladesh, the relationship between a closely-knitted communal culture and anonymous harassment, and the lack of infrastructural support for the victims. We also propose a set of design and policy recommendations for such anonymous social media to extend the current ICTD literature on ensuring a safer online environment for women, especially in an LMIC.

With the rapid growth of ICT adoption in the Global South, crimes over and through digital technologies have also increased. Consequently, governments have begun to undertake a variety of different surveillance programs, which in turn provoke questions regarding citizens' privacy rights. However, both the concepts of privacy and of citizens' corresponding political rights have not been well-developed in HCI for non-Western contexts. This paper presents findings from a three-month long ethnography and online survey (n=606) conducted in Bangladesh, where the government recently imposed mandatory biometric registration for every mobile phone user. Our analysis surfaces important privacy and safety concerns regarding identity, ownership, and trust, and reveals the cultural and political challenges of imposing biometric registration program in Bangladesh. We also discuss how alternative designs of infrastructure, technology, and policy may better meet stakeholders' competing needs in the Global South.

Religious institutions hold a significant place in daily life for the vast majority of people in the world, especially in developing countries. Yet despite their social prominence, and despite HCI's emphasis on the social context of technology, organized religion is neglected in both the HCI and ICTD literature. This paper explores the relationship that mosques in Bangladesh have with their constituencies and with technology, with an eye toward the integration of technology with existing religious institutions as a way to achieve positive social ends. We first describe a qualitative exploration of several mosque communities in Bangladesh, where we find that skepticism and pragmatism about modern technology interact in a complex way that nevertheless leaves room for technical interventions. We then describe a randomized controlled trial to study the relative value of SMS messages infused with overtly religious or secularly altruistic frames for the purpose of mosque fundraising. We find that SMS messages increase donations overall, but that their framing is significant. Messages with secular altruistic framing increased donations by 9.5%, while those with religious sentiment increased donations by 57.3%. Our findings demonstrate how technologies like SMS amplify underlying religious forces and suggest the possibility of working with religious institutions in applying positive ICT interventions.

This paper presents an analysis of the privacy issues associated with the practice of repairing broken digital objects in Bangladesh. Historically, research in Human-Computer Interaction (HCI), Information and Communication Technologies for Development (ICTD), and related disciplines has focused on the design and development of new interventions or technologies. As a result, the repair of old or broken technologies has been an often neglected topic of research. The goal of our work is to improve the practices surrounding the repair of digital artifacts in developing countries. Specifically, in this paper we examine the privacy challenges associated with the process of repairing digital artifacts, which usually requires that the owner of a broken artifact hand over the technology to a repairer. Findings from our ethnographic work conducted at 10 repair markets in Dhaka, Bangladesh, show a variety of ways in which the privacy of an individual's personal data may be compromised during the repair process. We also examine people's perceptions around privacy in repair and its connections with broader social and cultural values. Finally, we discuss the challenges and opportunities for future research to strengthen the repair ecosystem in developing countries. Taken together, our findings contribute to the growing discourse around post-use cycles of technology in ICTD and HCI.

Garbage is an endemic problem in developing cities due to the continual influx of migrants from rural areas coupled with deficient municipal capacity planning. In cities like Dhaka, open waste dumps contribute to the prevalence of disease, environmental contamination, catastrophic flooding, and deadly fires. Recent interest in the garbage problem has prompted cursory proposals to introduce technology solutions for mapping and fundraising. Yet, the role of technology and its potential benefits are unexplored in this large-scale problem. In this paper, we contribute to the understanding of the waste ecology in Dhaka and how the various actors acquire, perform, negotiate, and coordinate their roles. Within this context, we explore design opportunities for using computing technologies to support collaboration between waste pickers and residents of these communities. We find opportunities in the presence of technology and the absence of mechanisms to facilitate coordination of community funding and crowd work.

Practices of technology repair in developing country contexts play crucial and often overlooked roles in supporting ICTD goals of access and sustainability. They also constitute complex and neglected sites of technical skill, knowledge, and learning. Building on original ethnographic fieldwork, this paper explores the explicit, tacit, and social knowledges that shape practice and expertise in the mobile phone repair markets of urban Bangladesh. We document forms of learning and collaboration central to the production and innovation of repair skills and knowledge, and show how these processes operate at the intersection of global knowledge flows and local efforts to access, contextualize and situate that knowledge. We conclude by arguing for repair as an underappreciated site of third-world technical practice and expertise, and reflecting on how ICTD research might better take such practices into account.

Acts of technology maintenance and repair constitute important and often overlooked moments in the operation of complex interactive systems. They also provide fresh insight on a series of problems -- innovation, learning, and sustainability -- long core to HCI concern. This paper builds on original ethnographic fieldwork in the repair markets of Dhaka, Bangladesh to advance three basic arguments: first, that repair activities in such locations reveal novel and significant forms of craft-based knowledge and innovation; second, that repair work is embedded in local and transnational flows that connect local practices to global networks and institutions; and third, that taking repair work seriously can cast new light on problems of learning and sustainability in the design and operation of complex interactive systems. We conclude with observations that relate our repair-based findings back to problems in interactive systems research and design.

Public sexual harassment has emerged as a large and growing concern in urban Bangladesh, with deep and damaging implications for gender security, justice, and rights of public participation. In this paper we describe an integrated program of ethnographic and design work meant to understand and address such problems. For one year we conducted surveys, interviews, and focus groups around sexual harassment with women at three different universities in Dhaka. Based on this input, we developed "Protibadi", a web and mobile phone based application designed to report, map, and share women's stories around sexual harassment in public places. In August 2013 the system launched, user studies were conducted, and public responses were monitored to gauge reactions, strengths, and limits of the system. This paper describes the findings of our ethnographic and design-based work, and suggests lessons relevant to other HCI efforts to understand and design around difficult and culturally sensitive problems.