Xinrui Li 0002

dblp:151/4579-2 · DBLP profile ↗
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3ranked-venue papers
1as first author
3since 2021 · last 2024
0000-0001-6677-5683ORCID · verified

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Databases, data management, data science and information retrieval · 3 · 1 first-author · 3 since 2021
YearPublicationVenuePosition
2024 A Review Selection Method Based on Consumer Decision Phases in E-commerce
abstract
A valuable small subset strategically selected from massive online reviews is beneficial to improve consumers’ decision-making efficiency in e-commerce. Existing review selection methods primarily concentrate on the informativeness of reviews and aim to find a subset of reviews that can reflect the informational properties of the original review set. However, changes in consumers’ review diets during the two-phase decision process are not fully considered. In this study, we propose a novel review selection problem of finding a diet-matched review subset with high diversity and representativeness, which can better adapt to consumers’ review-diet conversion from attribute-oriented to experience-oriented reviews between two decision phases. A novel decision-phase-based review selection method named DPRS is further proposed, which involves two steps: review classification and review selection. In the review classification step, the probability of a review being attribute-oriented or experience-oriented is estimated by prior knowledge-aware attentive neural network. In the second step, a novel heuristic algorithm, namely, stepwise non-dominated selection with superiority strategy, is introduced to seek the solution to the review selection problem. Extensive experiments on a real-world dataset demonstrate that DPRS outperforms state-of-the-art methods in terms of both review classification and review selection.
Jin Zhang 0017, Xinrui Li 0002, Liye Wang
ACM Trans. Inf. Syst.2
2023 Effect of linguistic disfluency on consumer satisfaction: Evidence from an online knowledge payment platform
Jin Zhang 0017, Xinrui Li 0002, Liye Wang
Inf. Manag.2
2023 From free to paid: Effect of knowledge differentiation on market performance of paid knowledge products
Xinrui Li 0002, Jin Zhang 0017
Inf. Process. Manag.1