Controversy refers to content attracting different point-of-views, as well as positive and negative feedback on a specific event, gathering users into different communities. Research on controversy led to two main categories of works: controversy detection/quantification and controversy explainability. When the former aims to quantify controversy on a topic, the latter aims to understand why a topic is controversial or not. This paper mainly contributes to the controversy explainability. We analyze topic discussions on Twitter from the community perspective to investigate the power of text in classifying tweets into the right community. We propose a SHAP-based pipeline to quantify impactful text features on predictions of three tweet classifiers. We also rely on the use of different text features namely BERT, TF − IDF, and LIWC. The results we obtain from both SHAP plots and statistical analysis show clearly significant impacts of some text features in classifying tweets.It also highlights the relevance of the study as well as the potential benefits of combining text and user interactions to quantify controversy.

While neural networks (NN) have been successfully applied to many NLP tasks, the way they function is often difficult to interpret. In this article, we focus on binary text classification via NNs and propose a new tool, which includes a visualization of the decision boundary and the distances of data elements to this boundary. This tool increases the interpretability of NN. Our approach uses two innovative views: (1) an overview of the text representation space and (2) a local view allowing data exploration around the decision boundary for various localities of this representation space. These views are integrated into a visual platform, EBBE-Text, which also contains state-of-the-art visualizations of NN representation spaces and several kinds of information obtained from the classification process. The various views are linked through numerous interactive functionalities that enable easy exploration of texts and classification results via the various complementary views. A user study shows the effectiveness of the visual encoding and a case study illustrates the benefits of using our tool for the analysis of the classifications obtained with several recent NNs and two datasets.