Yue Feng, Yunlong Jiao, Animesh Prasad, Nikolaos Aletras, Emine Yilmaz, Gabriella Kazai. Proceedings of the 61st Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers). 2023.

We analyse the reliability of users' explicit feedback for evaluating the quality of conversational agents. Using data from a commercial conversational system, we analyse how user feedback compares with human annotations; how well it aligns with implicit user satisfaction signals, such as retention; and how much user feedback is needed to reliably evaluate the quality of a conversational system.

Recent advances in weak supervision (WS) techniques allow to mitigate the enormous cost and effort of human data annotation for supervised machine learning by automating it using simple rule-based labelling functions (LFs). However, LFs need to be carefully designed, often requiring expert domain knowledge and extensive validation for existing WS methods to be effective. To tackle this, we propose the Weak Supervision Variational Auto-Encoder (WS-VAE), a novel framework that combines unsupervised representation learning and weak labelling to reduce the dependence of WS on expert and manual engineering of LFs. Our technique learns from inputs and weak labels jointly to capture the input signals distribution with a latent space. The unsupervised representation component of the WS-VAE regularises the inference of weak labels, while a specifically designed decoder allows the model to learn the relevance of LFs for each input. These unique features lead to considerably improved robustness to the quality of LFs, compared to existing methods. An extensive empirical evaluation on a standard WS benchmark shows that our WS-VAE is competitive to state-of-the-art methods and substantially more robust to LF engineering.

We present a universal neural vocoder based on Parallel WaveNet, with an additional conditioning network called Audio Encoder. Our universal vocoder offers real-time high-quality speech synthesis on a wide range of use cases. We tested it on 43 internal speakers of diverse age and gender, speaking 20 languages in 17 unique styles, of which 7 voices and 5 styles were not exposed during training. We show that the proposed universal vocoder significantly outperforms speaker-dependent vocoders overall. We also show that the proposed vocoder outperforms several existing neural vocoder architectures in terms of naturalness and universality. These findings are consistent when we further test on more than 300 open-source voices.

This paper proposes a general enhancement to the Normalizing Flows (NF) used in neural vocoding. As a case study, we improve expressive speech vocoding with a revamped Parallel Wavenet (PW). Specifically, we propose to extend the affine transformation of PW to the more expressive invertible non-affine function. The greater expressiveness of the improved PW leads to better-perceived signal quality and naturalness in the waveform reconstruction and text-to-speech (TTS) tasks. We evaluate the model across different speaking styles on a multi-speaker, multi-lingual dataset. In the waveform reconstruction task, the proposed model closes the naturalness and signal quality gap from the original PW to recordings by $10\%$, and from other state-of-the-art neural vocoding systems by more than $60\%$. We also demonstrate improvements in objective metrics on the evaluation test set with L2 Spectral Distance and Cross-Entropy reduced by $3\%$ and $6\unicode{x2030}$ comparing to the affine PW. Furthermore, we extend the probability density distillation procedure proposed by the original PW paper, so that it works with any non-affine invertible and differentiable function.

We propose new positive definite kernels for permutations. First we introduce a weighted version of the Kendall kernel, which allows to weight unequally the contributions of different item pairs in the permutations depending on their ranks. Like the Kendall kernel, we show that the weighted version is invariant to relabeling of items and can be computed efficiently in O(n ln(n)) operations, where n is the number of items in the permutation. Second, we propose a supervised approach to learn the weights by jointly optimizing them with the function estimated by a kernel machine. Third, while the Kendall kernel considers pairwise comparison between items, we extend it by considering higher-order comparisons among tuples of items and show that the supervised approach of learning the weights can be systematically generalized to higher-order permutation kernels.

We show that the widely used Kendall tau correlation coefficient, and the related Mallows kernel, are positive definite kernels for permutations. They offer computationally attractive alternatives to more complex kernels on the symmetric group to learn from rankings, or learn to rank. We show how to extend these kernels to partial rankings, multivariate rankings and uncertain rankings. Examples are presented on how to formulate typical problems of learning from rankings such that they can be solved with state-of-the-art kernel algorithms. We demonstrate promising results on clustering heterogeneous rank data and high-dimensional classification problems in biomedical applications.

Due to its numerous applications, rank aggregation has become a problem of major interest across many fields of the computer science literature. In the vast majority of situations, Kemeny consensus(es) are considered as the ideal solutions. It is however well known that their computation is NP-hard. Many contributions have thus established various results to apprehend this complexity. In this paper we introduce a practical method to predict, for a ranking and a dataset, how close the Kemeny consensus(es) are to this ranking. A major strength of this method is its generality: it does not require any assumption on the dataset nor the ranking. Furthermore, it relies on a new geometric interpretation of Kemeny aggregation that, we believe, could lead to many other results.

We show that the widely used Kendall tau correlation coefficient is a positive definite kernel for permutations. It offers a computationally attractive alternative to more complex kernels on the symmetric group to learn from rankings, or to learn to rank. We show how to extend it to partial rankings or rankings with uncertainty, and demonstrate promising results on high-dimensional classification problems in biomedical applications.