AQCLab is a laboratory for software and data quality evaluation in conformance to the ISO/IEC 25000 series of standards. As such, requirements are a fundamental element in the evaluations that are carried out, as they are the input for software Functional Suitability and Data Quality, two of the types of evaluation carried out by the laboratory. Software Maintainability evaluations are also carried out by the laboratory, where the requirements on applicable metrics and thresholds to be met have been established by the laboratory.Furthermore, the laboratory's personnel possess considerable expertise in the domain of auditing software lifecycle processes, which has enabled them to observe how requirements are managed in multiple companies.In this article, we present the experience of AQCLab over the years, in the capacity of software product and data quality evaluators and software development process auditors, with regard to the manner in which our clients manage and define requirements. This has led us to the realization that these practices are often neglected.

The installation of Intelligent Pavement (IPavement) in cities highlights the obvious need for the development of software services that can be offered by this technology. These services should be developed in conformance with international quality standards such as ISO/IEC 25000, which make it possible to give assurance that the services must established quality requirements. This paper therefore presents the environment for the quality certification of the services developed for the IPavement, created by the authors. This environment is formed by an assessment process, a quality model, and set of assessment tools. The results of a case study carried out to evaluate the quality of a service developed for IPavement are also set out; this study has tested the practical application of the environment created and has proven the need to develop tools to assist in the evaluation of the quality IPavement services.