Thousands of human remains are stored in museums and collections worldwide. But while their collection, handling and display are increasingly subjected to ethical guidelines and regulations, institutional guidelines and research on their digitization are scarce. This study explores the challenges and opportunities of digitizing human remains, outlining new directions. Based on interviews (n=23) with museum professionals across 14 organizations worldwide, we map: 1) A taxonomy of data work with human remains; 2) Main areas of uncertainties in data work and adaptive strategies currently employed to address them; 3) Examples of ill-fitting digital systems. We introduce the concept of ‘data hauntings’ to highlight the historical, technical and regulatory ghosts lingering in digital systems of contested assets, and the specters of future data circulation. Lastly, we propose a ‘hauntological’ framework for rethinking, (re)designing and maintaining digital systems to enable equitable data work - balancing historical trace-ability, ethical accountability and searchability.

Intersectional design research shows that the lack of decision-making power of marginalized communities in the design of digital public services perpetuates social injustice. Drawing on two ethnographic studies, we analyze two cases of structural inaccessibility grounded in audism and cisnormativity: the absence of closed captions and Danish sign language on the Danish Parliament's online TV, and gender binary input forms in Danish public sector job applications. Drawing on lessons learned from participating in complaint processes as researchers, we introduce the concept of redesign inertia as the institutional and structural mechanisms that reproduce discrimination and disempowerment in the maintenance of digital systems. We extend existing conceptualizations of inertia in sociotechnical systems by centering on how structural oppression shapes inaction. Drawing on critical access studies, we argue that user-centered and accessible complaint processes are essential elements of the co-design and maintenance of a digital infrastructure or public service promising digital inclusion.

The access needs of neurodivergent individuals in organizational settings are many and varied - and so are their everyday contributions to the creation of collective access. In this study, we contribute to the growing body of CSCW research on accessibility and investigate the invisible access labor of neurodivergent students in three computer science institutions. We use an exploratory, multi-stakeholder approach, combining semi-structured interviews (n=26) and document analysis. We adopted a broad definition of neurodiversity: our study included individuals with autism, dyslexia, ADHD, cyclothymia and individuals with neurological conditions that developed as a result of illness, trauma or injury. Our findings show that neurodivergent students face a number of structural and attitudinal barriers to access in the educational environment and within the disability support system. We identified barriers in three main areas: (i) assistive technology access barriers, (ii) cognitive and physical access barriers, and (iii) social access barriers. We examined how stigma, individualized understandings of disability and intersectional disadvantage shape organizational practices and explored how students are creatively improving collective access through micro-interventions, although these efforts are largely invisible. We then draw on our findings to identify opportunities for change. We propose access grafting as a bottom-up approach to rethinking and reorienting organizational strategies to improve equitable access.