Mai Lee Chang

dblp:186/6318 · DBLP profile ↗
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10ranked-venue papers
6as first author
6since 2021 · last 2025
0009-0001-2019-2295ORCID · corroborated

Domains — the database's venue-derived domains; a paper can count in several

Artificial intelligence and machine learning · 8 · 4 first-author · 4 since 2021Human-computer interaction and ubiquitous computing · 7 · 4 first-author · 5 since 2021Systems, architecture and hardware · 3 · 2 first-author · 1 since 2021Applied, interdisciplinary, general and emerging computing · 3 · 2 first-author · 2 since 2021
YearPublicationVenuePosition
2025 Unremarkable to Remarkable AI Agent: Exploring Boundaries of Agent Intervention for Adults With and Without Cognitive Impairment
abstract
As the population of older adults increases, there is a growing need for support for them to age in place. This is exacerbated by the growing number of individuals struggling with cognitive decline and shrinking number of youth who provide care for them. Artificially intelligent agents could provide cognitive support to older adults experiencing memory problems, and they could help informal caregivers with coordination tasks. To better understand this possible future, we conducted a speed dating with storyboards study to reveal invisible social boundaries that might keep older adults and their caregivers from accepting and using agents. We found that healthy older adults worry that accepting agents into their homes might increase their chances of developing dementia. At the same time, they want immediate access to agents that know them well if they should experience cognitive decline. Older adults in the early stages of cognitive decline expressed a desire for agents that can ease the burden they saw themselves becoming for their caregivers. They also speculated that an agent who really knew them well might be an effective advocate for their needs when they were less able to advocate for themselves. That is, the agent may need to transition from being unremarkable to remarkable. Based on these findings, we present design opportunities and considerations for agents and articulate directions of future research.
Mai Lee Chang, Samantha Reig, Alicia (Hyun Jin) Lee, Anna Huang, Hugo Simão, Nara Han, Neeta M. Khanuja, Abdullah Ubed Mohammad Ali, Rebekah Martinez, John Zimmerman, Jodi Forlizzi, Aaron Steinfeld
Proc. ACM Hum. Comput. Interact.1
2024 Dynamic Agent Affiliation: Who Should the AI Agent Work for in the Older Adult's Care Network?
abstract
The population of older adults experiencing cognitive decline is growing faster than the number of workers who can care for them. Artificially intelligent (AI) agents could assist these older adults, keeping them in their homes longer. For this to happen, older adults must be willing to adopt and rely on agents. Would they trust an agent that might need to report their decline to others? We conducted a speed dating study exploring the impact of agent affiliation (i.e., who the agent should work for). Our healthy and declining participants reacted positively to the idea of agents supporting them. They particularly recognized how the agent would reduce the burden placed on their family caregivers. They viewed affiliation to be dynamic, shifting from the declining older adult and orienting more to their caregivers over the course of cognitive decline. They envisioned the agent modifying its decision-making process to be like their caregivers’.
Mai Lee Chang, Alicia (Hyun Jin) Lee, Nara Han, Anna Huang, Hugo Simão, Samantha Reig, Abdullah Ubed Mohammad Ali, Rebekah Martinez, Neeta M. Khanuja, John Zimmerman, Jodi Forlizzi, Aaron Steinfeld
Conference on Designing Interactive Systems1
2022 Fairness and Transparency in Human-Robot Interaction
abstract
As robots become more ubiquitous across human spaces, it is becoming increasingly relevant for researchers to ask the question, “how can we ensure that we are designing robots to be sufficiently equipped to treat people fairly?”. This workshop brings together researchers across the fields of Human-Robot Interaction (HRI), fairness in machine learning, design, and transparency in AI to shed light on the relevant methodological challenges surrounding issues of fairness and transparency in HRI. In our workshop, we will attempt to identify synergies between these various fields. In particular, we will focus on how HRI can leverage these existing rich body of work to guide the formalization of fairness metrics and methodologies. Another goal of the workshop is to foster a community of interdisciplinary researchers to encourage collaboration. The complexity in defining fairness lies in its context sensitive nature, as such we look to the influx of definitions from the field of fairness in artificial intelligence, design, and organizational psychology to derive a set of definitions that could serve as guidelines for researchers in HRI.
Houston Claure, Mai Lee Chang, Seyun Kim, Daniel Omeiza, Martim Brandão, Min Kyung Lee, Malte F. Jung
HRI2
2022 Understanding Acoustic Patterns of Human Teachers Demonstrating Manipulation Tasks to Robots
abstract
Humans use audio signals in the form of spoken language or verbal reactions effectively when teaching new skills or tasks to other humans. While demonstrations allow humans to teach robots in a natural way, learning from trajectories alone does not leverage other available modalities including audio from human teachers. To effectively utilize audio cues accompanying human demonstrations, first it is important to understand what kind of information is present and conveyed by such cues. This work characterizes audio from human teachers demonstrating multi-step manipulation tasks to a situated Sawyer robot along three dimensions: (1) duration of speech used, (2) expressiveness in speech or prosody, and (3) semantic content of speech. We analyze these features for four different independent variables and find that teachers convey similar semantic content via spoken words for different conditions of (1) demonstration types, (2) audio usage instructions, (3) subtasks, and (4) errors during demonstrations. However, differentiating properties of speech in terms of duration and expressiveness are present for the four independent variables, highlighting that human audio carries rich information, potentially beneficial for technological advancement of robot learning from demonstration methods.
Akanksha Saran, Kush Desai, Mai Lee Chang, Rudolf Lioutikov, Andrea Thomaz, Scott Niekum
IROS3
2022 Salient Keypoints for Interactive Meta-Learning (SKIML)
abstract
Learning to recognize new objects in real time in unconstrained environments presents significant challenges for robotic platforms. We present a meta-learning solution to this problem as well as a registered image and events dataset to facilitate work in this domain. Our solution uses interactive motion to isolate the object, and motion-based saliency (from events) to select relevant keypoints from a high-resolution RGB image. Salient keypoints are then passed to a meta-learner to classify the object type. We show that using our interactive isolation and keypoint selection approach, we outperform existing techniques by 6-20%.
Wallace E. Lawson, Anthony M. Harrison, Mai Lee Chang, William Adams, J. Gregory Trafton
RO-MAN3
2021 Unfair! Perceptions of Fairness in Human-Robot Teams
abstract
How team members are treated influences their performance in the team and their desire to be a part of the team in the future. Prior research in human-robot teamwork proposes fairness definitions for human-robot teaming that are based on the work completed by each team member. However, metrics that properly capture people’s perception of fairness in human-robot teaming remains a research gap. We present work on assessing how well objective metrics capture people’s perception of fairness. First, we extend prior fairness metrics based on team members’ capabilities and workload to a bigger team. We also develop a new metric to quantify the amount of time that the robot spends working on the same task as each person. We conduct an online user study (n=95) and show that these metrics align with perceived fairness. Importantly, we discover that there are bleed-over effects in people’s assessment of fairness. When asked to rate fairness based on the amount of time that the robot spends working with each person, participants used two factors (fairness based on the robot’s time and teammates’ capabilities). This bleed-over effect is stronger when people are asked to assess fairness based on capability. From these insights, we propose design guidelines for algorithms to enable robotic teammates to consider fairness in its decision-making to maintain positive team social dynamics and team task performance.
Mai Lee Chang, J. Gregory Trafton, J. Malcolm McCurry, Andrea Thomaz
RO-MAN1
2020 TASC: Teammate Algorithm for Shared Cooperation
abstract
For robots to be perceived as full-fledged team members, they must display intelligent behavior along multiple dimensions. One challenge is that even when the robot and human are on the same team, the interaction may not feel like teamwork to the human. We present a novel algorithm, Teammate Algorithm for Shared Cooperation (TASC). TASC is motivated by the concept of shared cooperative activity (SCA) for human-human teamwork, developed in prior work by Bratman. We focus on enabling the robot to prioritize certain SCA facets in its action selection depending on the task. We evaluated TASC in three experiments using different tasks with human users on Amazon Mechanical Turk. Our results show that TASC enabled participants to predict the robot's goal earlier by one robot move and with greater confidence. The robot also helped reduce participants' energy usage in a simulated block-moving task. Altogether, these results show that considering the SCA facets in the robot's action selection improves teamwork.
Mai Lee Chang, Taylor Kessler Faulkner, Thomas Benjamin Wei, Elaine Short, Gokul Anandaraman, Andrea Thomaz
IROS1
2020 Defining Fairness in Human-Robot Teams
abstract
We seek to understand the human teammate's perception of fairness during a human-robot physical collaborative task where certain subtasks leverage the robot's strengths and others leverage the human's. We conduct a user study (n=30) to investigate the effects of fluency (absent vs. present) and effort (absent vs. present) on participants' perception of fairness. Fluency controls if the robot minimizes the idle time between the human's action and robot's action. Effort controls if the robot performs tasks that it is least skilled at, i.e., most time-consuming tasks, as quickly as possible. We evaluated four human-robot teaming algorithms that consider different levels of fluency and effort. Our results show that effort and fluency help improve fairness without making a trade-off with efficiency. When the robot displays effort, this significantly increased participants' perceived fairness. Participants' perception of fairness is also influenced by team members' skill levels and task type. To that end, we propose three notions of fairness for effective human-robot teamwork: equality of workload, equality of capability, and equality of task type.
Mai Lee Chang, Zachary Pope, Elaine Short, Andrea Thomaz
RO-MAN1
2018 Detecting Contingency for HRI in Open-World Environments
abstract
This paper presents a novel algorithm for detecting contingent reactions to robot behavior in noisy real-world environments with naive users. Prior work has established that one way to detect contingency is by calculating a difference metric between sensor data before and after a robot probe of the environment. Our algorithm, CIRCLE (Contingency for Interactive Real-time CLassification of Engagement) provides a new approach to calculating this difference and detecting contingency, improving the running time for the difference calculation from 2.5 seconds to approximately 0.001 seconds on an 1100-sample vector, and effectively enabling real-time detection of contingent events. We show accuracy comparable to the best offline results for detecting contingency in this way (89.5% vs 91% in prior work), and demonstrate the utility of the real-time contingency detection in a field study of a survey-administering robot in a noisy open-world environment with naive users, showing that the robot can decrease the number of requests it makes (from 38 to 13) while more efficiently collecting survey responses (30% response rate rather than 26.3%).
Elaine Short, Mai Lee Chang, Andrea Thomaz
HRI2
2018 Effects of Integrated Intent Recognition and Communication on Human-Robot Collaboration
abstract
Human-robot interaction research to date has investigated intent recognition and communication separately. In this paper, we explore the effects of integrating both the robot's ability to generate intentional motion and predict the human's motion in a collaborative physical task. We implemented an intent recognition system to recognize the human partner's hand motion intent and a motion planner system to enable the robot to communicate its intent by using legible and predictable motion. We tested this bi-directional intent system in a 2-way within-subjects user study. Results suggest that an integrated intent recognition and communication system may facilitate more collaborative behavior among team members.
Mai Lee Chang, Reymundo Gutierrez, Priyanka Khante, Elaine Short, Andrea Thomaz
IROS1