AI models are constantly evolving, with new versions released frequently. Human-AI interaction guidelines encourage notifying users about changes in model capabilities, ideally supported by thorough benchmarking. However, as AI systems integrate into domain-specific workflows, exhaustive benchmarking can become impractical, often resulting in silent or minimally communicated updates. This raises critical questions: Can users notice these updates? What cues do they rely on to distinguish between models? How do such changes affect their behavior and task performance? We address these questions through two studies in the context of facial recognition for historical photo identification: an online experiment examining users’ ability to detect model updates, followed by a diary study exploring perceptions in a real-world deployment. Our findings highlight challenges in noticing AI model updates, their impact on downstream user behavior and performance, and how they lead users to develop divergent folk theories. Drawing on these insights, we discuss strategies for effectively communicating model updates in AI-infused systems.

Abstract The rise of Large Language Models (LLMs) and generative visual analytics systems has transformed data‐driven insights, yet significant challenges persist in accurately interpreting users analytical and interaction intents. While language inputs offer flexibility, they often lack precision, making the expression of complex intents inefficient, error‐prone, and time‐intensive. To address these limitations, we investigate the design space of multimodal interactions for generative visual analytics through a literature review and pilot brainstorming sessions. Building on these insights, we introduce a highly extensible workflow that integrates multiple LLM agents for intent inference and visualization generation. We develop InterChat, a generative visual analytics system that combines direct manipulation of visual elements with natural language inputs. This integration enables precise intent communication and supports progressive, visually driven exploratory data analyses. By employing effective prompt engineering, and contextual interaction linking, alongside intuitive visualization and interaction designs, InterChat bridges the gap between user interactions and LLM‐driven visualizations, enhancing both interpretability and usability. Extensive evaluations, including two usage scenarios, a user study, and expert feedback, demonstrate the effectiveness of InterChat. Results show significant improvements in the accuracy and efficiency of handling complex visual analytics tasks, highlighting the potential of multimodal interactions to redefine user engagement and analytical depth in generative visual analytics.

Abstract Real‐world machine learning models require rigorous evaluation before deployment, especially in safety‐critical domains like autonomous driving and surveillance. The evaluation of machine learning models often focuses on data slices, which are subsets of the data that share a set of characteristics. Data slice finding automatically identifies conditions or data subgroups where models underperform, aiding developers in mitigating performance issues. Despite its popularity and effectiveness, data slicing for vision model validation faces several challenges. First, data slicing often needs additional image metadata or visual concepts, and falls short in certain computer vision tasks, such as object detection. Second, understanding data slices is a labor‐intensive and mentally demanding process that heavily relies on the expert's domain knowledge. Third, data slicing lacks a human‐in‐the‐loop solution that allows experts to form hypothesis and test them interactively. To overcome these limitations and better support the machine learning operations lifecycle, we introduce VISLIX, a novel visual analytics framework that employs state‐of‐the‐art foundation models to help domain experts analyze slices in computer vision models. Our approach does not require image metadata or visual concepts, automatically generates natural language insights, and allows users to test data slice hypothesis interactively. We evaluate VISLIX with an expert study and three use cases, that demonstrate the effectiveness of our tool in providing comprehensive insights for validating object detection models.

With the rising popularity of electrified vehicles, emphasis has been placed on encouraging charging with renewable energy and maximizing battery longevity to improve vehicle sustainability. Many mobile applications offer tools to suggest charging times with more sustainable renewable energy and charging strategies that preserve battery health. However, these options often result in longer, less convenient charging times for drivers. Here we conducted three charging scenario studies to identify factors that influence willingness to wait for sustainable charging. Participants selected between faster but less sustainable charging options and slower charging options that either reduce charging emissions or improve battery longevity. We find people’s willingness to wait for green energy is influenced by situational factors; further we find that information and battery longevity interventions can increase willingness to wait for sustainable charging. Finally, we provide design recommendations to promote sustainably in charging behaviors.

From ride-hailing to car rentals, consumers are often presented with eco-friendly options. Beyond highlighting a “green” vehicle and CO2 emissions, CO2 equivalencies have been designed to provide understandable amounts; we ask which equivalencies will lead to eco-friendly decisions. We conducted five ride-hailing scenario surveys where participants picked between regular and eco-friendly options, testing equivalencies, social features, and valence-based interventions. Further, we tested a car-rental embodiment to gauge how an individual (needing a car for several days) might behave versus the immediate ride-hailing context. We find that participants are more likely to choose green rides when presented with additional information about emissions; CO2 by weight was found to be the most effective. Further, we found that information framing—be it individual or collective footprint, positive or negative valence—had an impact on participants’ choices. Finally, we discuss how our findings inform the design of effective interventions for reducing car-based carbon-emissions.

Facial recognition systems pose numerous ethical challenges around privacy, racial and gender bias, and accuracy, yet little guidance is available for designers and developers. We explore solutions to these challenges in a three-phase design process to create Civil War Twin (CWT), an educational web-based application where users can discover their lookalikes from the American Civil War era (1861--65) while learning more about facial recognition and history. Through this design process, we operationalize a framework for AI literacy, consult with scholars of history, gender, and race, and evaluate CWT in feedback sessions with diverse prospective users. We iteratively formulate design goals to incorporate transparency, inclusivity, speculative design, and empathy into our application. We found that users' perceived learning about the strengths and limitations of facial recognition and Civil War history improved after using CWT, and that our design successfully met users' ethical standards. We also discuss how our ethical design process can be applied to future facial recognition applications.

Identifying people in historical photographs is important for interpreting material culture, correcting the historical record, and creating economic value, but it is also a complex and challenging task. In this paper, we focus on identifying portraits of soldiers who participated in the American Civil War (1861-65). Millions of these portraits survive, but only 10-20% are identified. We created Photo Sleuth, a web-based platform that combines crowdsourced human expertise and automated face recognition to support Civil War portrait identification. Our mixed-methods evaluation of Photo Sleuth one month after its public launch showed that it helped users successfully identify unknown portraits.

Identifying people in historical photographs is important for preserving material culture, correcting the historical record, and creating economic value, but it is also a complex and challenging task. In this article, we focus on identifying portraits of soldiers who participated in the American Civil War (1861--65), the first widely photographed conflict. Many thousands of these portraits survive, but only 10%--20% are identified. We created Photo Sleuth, a web-based platform that combines crowdsourced human expertise and automated face recognition to support Civil War portrait identification. Our mixed-methods evaluations of Photo Sleuth one month and 11 months after its public launch showed that it helped users successfully identify unknown portraits and provided a sustainable model for volunteer contribution. We also discuss implications for crowd-AI interaction and person identification pipelines.

As AI-based face recognition technologies are increasingly adopted for high-stakes applications like locating suspected criminals, public concerns about the accuracy of these technologies have grown as well. These technologies often present a human expert with a shortlist of high-confidence candidate faces from which the expert must select correct match(es) while avoiding false positives, which we term the “last-mile problem.” We propose Second Opinion, a web-based software tool that employs a novel crowdsourcing workflow inspired by cognitive psychology, seed-gather-analyze, to assist experts in solving the last-mile problem. We evaluated Second Opinion with a mixed-methods lab study involving 10 experts and 300 crowd workers who collaborate to identify people in historical photos. We found that crowds can eliminate 75% of false positives from the highest-confidence candidates suggested by face recognition, and that experts were enthusiastic about using Second Opinion in their work. We also discuss broader implications for crowd–AI interaction and crowdsourced person identification.

Identifying people in historical photographs is important for preserving material culture, correcting the historical record, and creating economic value, but it is also a complex and challenging task. In this paper, we focus on identifying portraits of soldiers who participated in the American Civil War (1861-65), the first widely-photographed conflict. Many thousands of these portraits survive, but only 10--20% are identified. We created Photo Sleuth, a web-based platform that combines crowdsourced human expertise and automated face recognition to support Civil War portrait identification. Our mixed-methods evaluation of Photo Sleuth one month after its public launch showed that it helped users successfully identify unknown portraits and provided a sustainable model for volunteer contribution. We also discuss implications for crowd-AI interaction and person identification pipelines.