This study examines the role of information and communication technologies (ICT) in promoting organizational inclusion, especially in globally dispersed firms addressing discrimination. Drawing on the resource-based view and contingency theory, it explores ICT-enabled practices in job access, orientation, and enculturation, their impact on knowledge management capability (KMC) and firm performance, and the moderating effects of managers’ initiating structure and considerations. Survey data from 329 managers and employees across diverse industries were analyzed using structural equation modeling. The results reveal that ICT-enabled inclusion practices enhance KMC, which in turn improves firm performance. KMC is found to mediate this relationship. However, the study uncovers that managers’ inclusive initiating structure unexpectedly weakens the link between ICT practices and KMC. These findings offer new insights into how ICT supports workplace inclusion and highlight the critical role of managerial leadership—particularly initiating structure and consideration—in shaping the effectiveness of ICT-enabled inclusive initiatives.

Smartphone-based Social networking sites (SNS) use changed the ways that individuals are increasingly becoming free and flexible to engage in social media wherever and whenever they like. However, there have been few studies that ask possible adverse effects of the late-night usage of Smartphone-based SNS. The current aims to explore the effects of late-night extreme social, cognitive, and hedonic usages of social media, such as poor sleep quality (PSQ) and cognitive function depletion (CFD). Drawing from stress–strain-outcome and ego-depletion theories, we argue that late-night Smartphone-based SNS usage is a reason for sleep deprivation, thereby leading to the depletion of cognitive function with the inducement of poor academic performance. The study opted for an empirical study (N = 701), based on a dual theoretical model measured by using the adapted scale from well-established and reliable studies. This study determined that Smartphone-based SNS use for personal gratification at night affects PSQ, thereby relating to significant CFD during the day. Consequently, it influences the academic performance of the users. We also discussed the implications for the service provider, users, especially students, and others who are working with the dark side of SNSs use.

Social networking site (SNS) providers and information system (IS) researchers are becoming increasingly interested in the factors that cause individuals to quit SNS. This study integrates the psychological and neurocognitive perspectives to examine the effects of poor sleep quality on the intention to quit. We utilise stress–strain–outcome, guilt, and ego depletion theories to argue that the excessive use of smartphone-based SNSs at night decreases sleep quality. Poor sleep quality increases the failure of self-control on SNS use and guilt, thereby increasing the intention to quit. We tested the hypothesised model by using a sample (N = 701) of Chinese students, which generally support our hypotheses.

While the sizable body of research focuses on various psychological effects of enterprise social media (ESM), research connecting the link between ESM and cyber-slacking is still very sparse. Drawing from theories of affordance and social bonding, we propose that the negative relationship between four genres of ESM (i.e., visibility, association, editability, and persistence) and cyber-slacking is mediated by social bounding at the workplace. Using a sample of 277 respondents, we found four genres of ESM technology (except for persistence affordance) relates to social bonding at the workplace, which in turn reduces the level of cyber-slacking behavior. Our findings suggest that ESM, being a potential tool for employee engagement, may offset employees’ tendency to involve in cyber-slacking.