Abstract The nature of modern organizations needs to be increasingly adaptive, since they are dealing with a constant demand to respond to stimuli derived from the dynamic environments they operate in. Changing their capabilities is a common response, and this makes capability management a vital aspect of organizational survivability. To date, there are no approaches specifically designed to address this specific situation. KYKLOS and Compass are two interlinked approaches of different complexity, a DSML and a canvas, developed to support capability change. As recently developed methods, they lacked formal demonstration and evaluation; therefore, the goal of this article is to present the demonstration and evaluation of the two approaches by their stakeholders, in particular, business and modeling experts. A case study in a Swedish company in the ERP system consulting domain that is undergoing changes in its sales and consulting capabilities related to evolving customer requirements has been used to demonstrate and evaluate the two approaches. The process consisted of two evaluation cycles. The first cycle concerned KYKLOS and used two categories of evaluators, the business experts and the modeling experts. While the modeling experts evaluated positively the method, the business experts had difficulties associated with its ease of use and adoption. This resulted in the development of Compass, which was evaluated by business experts during the second evaluation cycle. Compass was evaluated more positively in terms of the difficult aspects, but the challenge is ongoing and motivates further future research.

Abstract Environmental dynamism is gaining ground as a driving force for enterprise transformation. To address the changes, the capabilities of digital enterprises need to adapt. Capability modeling can facilitate this process of transformation. However, a plethora of approaches for capability modeling exist. This study explores how concepts relevant to change have been implemented in the meta-models of these approaches, aiming to visualize relationships among change-related concepts, and identify ways to improve capability modeling toward a more efficient depiction of capability change. The concepts are visualized in concept maps, and a framework is developed to assist the classification of concepts relevant to change functions. Similarities and differences among the existing models are discussed, leading to suggestions toward improvements of capability modeling for capability adaptation.