Personalization in social robots refers to the ability of the robot to meet the needs and/or preferences of an individual user. Existing approaches typically rely on large language models (LLMs) to generate context-aware responses based on user metadata and historical interactions or on adaptive methods such as reinforcement learning (RL) to learn from users’ immediate reactions in real time. However, these approaches fall short of comprehensively capturing user preferences–including long-term, short-term, and fine-grained aspects–, and of using them to rank and select actions, proactively personalize interactions, and ensure ethically responsible adaptations. To address the limitations, we propose drawing on recommender systems (RSs), which specialize in modeling user preferences and providing personalized recommendations. To ensure the integration of RS techniques is well-grounded and seamless throughout the social robot pipeline, we (i) align the paradigms underlying social robots and RSs, (ii) identify key techniques that can enhance personalization in social robots, and (iii) design them as modular, plug-and-play components. This work not only establishes a framework for integrating RS techniques into social robots but also opens a pathway for deep collaboration between the RS and HRI communities, accelerating innovation in both fields.

Institutional and social barriers in higher education often prevent students with disabilities from effectively accessing support, including lengthy procedures, insufficient information, and high social-emotional demands. This study empirically explores how disabled students perceive robot-based support, comparing two interaction roles, one information based (signposting) and one disclosure based (sounding board), and two embodiment types (physical robot/disembodied voice agent). Participants assessed these systems across five dimensions: perceived understanding, social energy demands, information access/clarity, task difficulty, and data privacy concerns. The main findings of the study reveal that the physical robot was perceived as more understanding than the voice-only agent, with embodiment significantly shaping perceptions of sociability, animacy, and privacy. We also analyse differences between disability types. These results provide critical insights into the potential of social robots to mitigate accessibility barriers in higher education, while highlighting ethical, social and technical challenges.

Grounding language in the physical world requires AI systems to interpret references that emerge dynamically during conversation. While current vision-language models (VLMs) excel at static image tasks, they struggle to resolve ambiguous expressions in spontaneous, multi-turn dialogue. We address this gap by introducing (1) a benchmark for referential communication in dynamic 3D environments, built from 6.7 hours of egocentric VR interaction with synchronized speech, motion, gaze, and 3D scene geometry, and (2) a two-stage grounding pipeline that explicitly resolves conversational ambiguity before visual localization. The benchmark includes over 4,200 manually verified referring expressions spanning full, partitive, and pronominal types. Our contextual rewriting approach improves grounding performance by 11-22 percentage points on average, with a pure detector (GroundingDINO) reaching 56.7% on pronominals after rewriting, nearly double the best end-to-end baseline. Results demonstrate that decoupling linguistic reasoning from visual perception is more effective than end-to-end approaches for conversational grounding.

Dyadic social relationships, which refer to relationships between two individuals who know each other through repeated interactions (or not), are shaped by shared spatial and temporal experiences. Current computational methods for modeling these relationships face three major challenges: (1) the failure to model asymmetric relationships, e.g., one individual may perceive the other as afriendwhile the other perceives them as anacquaintance, (2) the disruption of continuous interactions by discrete frame sampling, which segments the temporal continuity of interaction in real-world scenarios, and (3) the limitation to consider periodic behavioral cues, such as rhythmic vocalizations or recurrent gestures, which are crucial for inferring the evolution of dyadic relationships. To address these challenges, we propose AsyReC, a multimodal graph-based framework for asymmetric dyadic relationship classification, with three core innovations: (i) a triplet graph neural network with node-edge dual attention that dynamically weights multimodal cues to capture interaction asymmetries (addressing challenge 1); (ii) a clip-level relationship learning architecture that preserves temporal continuity, enabling fine-grained modeling of real-world interaction dynamics (addressing challenge 2); and (iii) a periodic temporal encoder that projects time indices onto sine/cosine waveforms to model recurrent behavioral patterns (addressing challenge 3). Extensive experiments on two public datasets demonstrate state-of-the-art performance, while ablation studies validate the critical role of asymmetric interaction modelling and periodic temporal encoding in improving the robustness of dyadic relationship classification in real-world scenarios. Our code is publicly available at: https://github.com/tw-repository/AsyReC.

Robots powered by AI and machine learning are increasingly capable of collaboration and social interaction with humans, leading to a demand to develop new approaches to ensure their transparency and explainable behaviour. As explainable AI (XAI) seeks to clarify AI decisions, its integration into physical robots often creates an illusion of explainability—raising questions about whether current approaches truly enhance understanding. The 3rd Workshop on Explainability in Human-Robot Collaboration aims to address the real-world concerns associated with developing explainable and transparent robots through a focused, multi-faceted panel discussion and a series of paper presentations. In this workshop, we will focus on refining when and how explanations should be provided, integrating human communication principles to enhance trust and transparency in human-robot collaboration through both technical and user-centred solutions.

When operating in human environments, robots need to handle complex tasks while both adhering to social norms and accommodating individual preferences. For instance, based on common sense knowledge, a household robot can pre-dict that it should avoid vacuuming during a social gathering, but it may still be uncertain whether it should vacuum before or after having guests. In such cases, integrating common-sense knowledge with human preferences, often conveyed through human explanations, is fundamental yet a challenge for existing systems. In this paper, we introduce GRACE, a novel approach addressing this while generating socially appropriate robot actions. GRACE leverages common sense knowledge from LLMs, and it integrates this knowledge with human explanations through a generative network. The bidirectional structure of GRACE enables robots to refine and enhance LLM predictions by utilizing human explanations and makes robots capable of generating such explanations for human-specified actions. Our evaluations show that integrating human explanations boosts GRACE's performance, where it outperforms several baselines and provides sensible explanations.

This study presents a novel robot-led approach to assessing children’s mental wellbeing using a Vision Language Model (VLM). Inspired by the Child Apperception Test (CAT), the social robot NAO presented children with pictorial stimuli to elicit their verbal narratives of the images, which were then evaluated by a VLM in accordance with CAT assessment guidelines. The VLM’s assessments were systematically compared to those provided by a trained psychologist. The results reveal that while the VLM demonstrates moderate reliability in identifying cases with no wellbeing concerns, its ability to accurately classify assessments with wellbeing concerns remains limited. Moreover, although the model’s performance was generally consistent when prompted with varying demographic factors such as age and gender, a significantly higher false positive rate was observed for girls, indicating potential sensitivity to gender attribute. These findings highlight both the promise and the challenges of integrating VLMs into robot-led assessments of children’s wellbeing.

In real-world settings, robots are expected to assist humans across diverse tasks and still continuously adapt to dynamic changes over time. For example, in domestic environments, robots can proactively help users by fetching needed objects based on learned routines, which they infer by observing how objects move over time. However, data from these interactions are inherently non-independent and non-identically distributed (non-i.i.d.), e.g., a robot assisting multiple users may encounter varying data distributions as individuals follow distinct habits. This creates a challenge: integrating new knowledge without catastrophic forgetting. To address this, we propose STREAK (Spatio Temporal RElocation with Adaptive Knowledge retention), a continual learning framework for real-world robotic learning. It leverages a streaming graph neural network with regularization and rehearsal techniques to mitigate context drifts while retaining past knowledge. Our method is time- and memory-efficient, enabling long-term learning without retraining on all past data, which becomes infeasible as data grows in real-world interactions. We evaluate STREAK on the task of incrementally predicting human routines over 50+ days across different households. Results show that it effectively prevents catastrophic forgetting while maintaining generalization, making it a scalable solution for long-term human-robot interactions.

Ambiguities are inevitable in human-robot interaction, especially when a robot follows user instructions in a large, shared space. For example, if a user asks the robot to find an object in a home environment with underspecified instructions, the object could be in multiple locations depending on missing factors. For instance, a bowl might be in the kitchen cabinet or on the dining room table, depending on whether it is clean or dirty, full or empty, and the presence of other objects around it. Previous works on object search have assumed that the queried object is immediately visible to the robot or have predicted object locations using one-shot inferences, which are likely to fail for ambiguous or partially understood instructions. This paper focuses on these gaps and presents a novel model-agnostic approach leveraging semantically driven clarifications to enhance the robot’s ability to locate queried objects in fewer attempts. Specifically, we leverage different knowledge embedding models, and when ambiguities arise, we propose an informative clarification method, which follows an iterative prediction process. The user experiment evaluation of our method shows that our approach is applicable to different custom semantic encoders as well as LLMs, and informative clarifications improve performances, enabling the robot to locate objects on its first attempts. The user experiment data is publicly available at https://github.com/IrmakDogan/ExpressionDataset.

Natural language instructions are often abstract and complex, requiring robots to execute multiple subtasks even for seemingly simple queries. For example, when a user asks a robot to prepare avocado toast, the task involves several sequential steps. Moreover, such instructions can be ambiguous or infeasible for the robot or may exceed the robot’s existing knowledge. While Large Language Models (LLMs) offer strong language reasoning capabilities to handle these challenges, effectively integrating them into robotic systems remains a key challenge. To address this, we propose BT-ACTION, a test-driven approach that combines the modular structure of Behavior Trees (BT) with LLMs to generate coherent sequences of robot actions for following complex user instructions, specifically in the context of preparing recipes in a kitchen-assistance setting. We evaluated BT-ACTION in a comprehensive user study with 45 participants, comparing its performance to direct LLM prompting. Results demonstrate that the modular design of BT-ACTION helped the robot make fewer mistakes and increased user trust, and participants showed a significant preference for the robot leveraging the modular approach. The code is publicly available at https://github.com/1Eggbert7/BTLLM.

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and topic personalization, with the agent having an active role in the discussion. Also, studies have shown the usefulness of including robots in groups, yet further exploration is still needed for robots to learn when to change the topic while facilitating discussions. Accordingly, our work investigates the suitability of machine-learning models and audiovisual non-verbal features in predicting appropriate topic changes. We utilized interactions between a robot moderator and human participants, which we annotated and used for extracting acoustic and body language-related features. We provide a detailed analysis of the performance of machine learning approaches using sequential and non-sequential data with different sets of features. The results indicate promising performance in classifying inappropriate topic changes, outperforming rule-based approaches. Additionally, acoustic features exhibited comparable performance and robustness compared to the complete set of multimodal features. Our annotated data is publicly available at https://github.com/ghadj/topic-change-robot-discussions-data-2024.

When a robot aims to comprehend its human partner's request by identifying the referenced objects in Human-Robot Conversation, ambiguities can occur because the environment might contain many similar objects or the objects described in the request might be unknown to the robot. In the case of ambiguities, most of the systems ask users to repeat their request, which assumes that the robot is familiar with all of the objects in the environment. This assumption might lead to task failure, especially in complex real-world environments. In this paper, we address this challenge by presenting an interactive system that asks for follow-up clarifications to disambiguate the described objects using the pieces of information that the robot could understand from the request and the objects in the environment that are known to the robot. To evaluate our system while disambiguating the referenced objects, we conducted a user study with 63 participants. We analyzed the interactions when the robot asked for clarifications and when it asked users to redescribe the same object. Our results show that generating followup clarification questions helped the robot correctly identify the described objects with fewer attempts (i.e., conversational turns). Also, when people were asked clarification questions, they perceived the task as easier, and they evaluated the task understanding and competence of the robot as higher. Our code and anonymized dataset are publicly available11https://github.com/IrmakDogan/Resolving-Ambiguities.

During human-robot conversation, it is critical for robots to be able to answer users’ questions accurately and provide a suitable explanation for why they arrive at the answer they provide. Depth is a crucial component in producing more intelligent robots that can respond correctly as some questions might rely on spatial relations within the scene, for which 2D RGB data alone would be insufficient. Due to the lack of existing depth datasets for the task of VQA, we introduce a new dataset, VQA-SUNRGBD. When we compare our proposed model on this RGB-D dataset against the baseline VQN network on RGB data alone, we show that ours outperforms, particularly in questions relating to depth such as asking about the proximity of objects and relative positions of objects to one another. We also provide Grad-CAM activations to gain insight regarding the predictions on depth-related questions and find that our method produces better visual explanations compared to Grad-CAM on RGB data. To our knowledge, this work is the first of its kind to leverage depth and an explainability module to produce an explainable Visual Question Answering (VQA) system.

Referring to objects in a natural and unambiguous manner is crucial for effective human-robot interaction. Previous research on learning-based referring expressions has focused primarily on comprehension tasks, while generating referring expressions is still mostly limited to rule-based methods. In this work, we propose a two-stage approach that relies on deep learning for estimating spatial relations to describe an object naturally and unambiguously with a referring expression. We compare our method to the state of the art algorithm in ambiguous environments (e.g., environments that include very similar objects with similar relationships). We show that our method generates referring expressions that people find to be more accurate (~30% better) and would prefer to use (~32% more often).

Context is an essential capability for robots that are to be as adaptive as possible in challenging environments. Although there are many context modeling efforts, they assume a fixed structure and number of contexts. In this paper, we propose an incremental deep model that extends Restricted Boltzmann Machines. Our model gets one scene at a time, and gradually extends the contextual model when necessary, either by adding a new context or a new context layer to form a hierarchy. We show on a scene classification benchmark that our method converges to a good estimate of the contexts of the scenes, and performs better or on-par on several tasks compared to other incremental models or non-incremental models.

There have been several attempts at modeling context in robots. However, either these attempts assume a fixed number of contexts or use a rule-based approach to determine when to increment the number of contexts. In this paper, we pose the task of when to increment as a learning problem, which we solve using a Recurrent Neural Network. We show that the network successfully (with 98% testing accuracy) learns to predict when to increment, and demonstrate, in a scene modeling problem (where the correct number of contexts is not known), that the robot increments the number of contexts in an expected manner (i.e., the entropy of the system is reduced). We also present how the incremental model can be used for various scene reasoning tasks.