In this paper, we seek to understand how grassroots activists, operating within the hegemony of data-centrism, are often disempowered by data even as they appropriate it towards their own ends. We posit that the shift towards data-driven governance and organizing, by elevating a particular epistemology, can pave over other ways of knowing that are central to social movement practices. Building on Muravyov's [102] concept of ''epistemological ambiguity,'' we demonstrate how data-focused activism requires complex navigations between data-based epistemologies and the heterogeneous, experiential, and relational epistemologies that characterize social movements. Through three case studies (two drawn from existing literature and the third being an original analysis), we provide an analytical model of how generative epistemological refusals can support more value-aligned navigations of epistemological ambiguity that resist data-centrism. Finally, we suggest how these findings can inform pedagogy, research, and technology design to support communities navigating datafied political arenas.

Community-collaborative approaches (CCA) have been proposed as more equitable ways to engage communities in research, as they urge researchers to commit to long-term relationships with community members than with other participatory methods. However, the normative structures of HCI and computing research can present challenges in pursuing CCA for the researchers and community partners involved. This paper offers insights into: i) how research and relation impact each other, and ii) how we can conceptualize research as a mode of relation. We present our findings from eighteen semi-structured interviews with community-collaborative researchers in computing and HCI. We then ground our paper in theories of relation and relationality from Caribbean thought, Black studies, and Indigenous scholarship to apply a conceptual framework of relation to our findings. Through this work, we aim to interrogate what it means to center relationality in CCA, beyond and within the development of scientific research.

In today’s digital age, searching for information online is considered a ubiquitous task that can be accomplished in just a few moments using various web-based technologies. Yet, information seeking has geopolitical burdens for users who are racialized and marginalized by the nation-state and other structures of power. In our paper, we conducted a qualitative interview study with 15 Muslim participants, mostly of South Asian origin, living in the US with varying citizenship or (non)immigration status about their information needs and concerns around privacy as a Muslim, and the resulting restrictive patterns of information seeking on various Internet platforms. We argue that our findings on the barriers faced and strategies employed by Muslim residents toward information access suggest a broader pattern of digital manifestations of border imperialism. We posit that HCI researchers should pay attention to how “digital borders" have epistemic implications for people marginalized by geopolitical boundaries.

When large, complex interorganizational collaborations create new systems, they must discover how the system should work and how it should integrate into the overall organizational milieu. These collaborations must also draw upon and accommodate a host of processes and resources. In this paper, we present results from a qualitative case study of a key policy and process document for a large design project for a civic traffic management system that must serve multiple organizations and government agencies. The document is one common to systems engineering, but less familiar to CSCW: the Concept of Operations (ConOps). We describe the sociotechnical design functions of the ConOps. We also analyze the document and its developmental process using Ewenstein and Whyte's concept of epistemic objects," which has been useful for CSCW and design research scholars to understand the roles artifacts play in the messy processes of design and cooperative work. We find that the ConOps exhibits many qualities of an epistemic object and supports the deeply integrated work of "designing" both the system and the interorganizational collaboration itself. We then explore avenues for future research in similarly complex infrastructural design settings.

Designing for values has been a focus of human-computer interaction research, but what happens when value-laden design artifacts are put into practice? Do they exercise their commitment to stated design values? We present four case studies that suggest a gap between the values that technologies set out to support and their performance toward supporting these values in practice. By critically analyzing these case studies, we theorize the phenomenon of value dilution—technical artifacts moving away from values they committed to embody. We hypothesize two significant methodological gaps contributing to value dilution—the static framing of stakeholders and a lack of engagement with politics of values. We argue that addressing value dilution needs to be a long-term and ongoing task in the design and use of technology as values in design are not only embodied, but also they are dynamic, subject to change in how they are enacted.

Information and Communication Technologies (ICTs) can support grassroots social movements toward greateroutreach and better day-to-day communication. In this paper, we present the results of action research with alarge-scale grassroots social movement, the Southern Movement Assembly (SMA), exploring their uses andperceptions of ICTs. We find that the ICTs chosen by the SMA are often at odds with their grassroots cultureof inclusion and participation-which results in inequitable sociotechnical realities within the movement. Forexample, people with technical skills gain more power as they start to control organizational processes. Astechnical skills are most commonly associated with racial, gender, and socioeconomic privileges, this leads toinequitable participation. We conclude by calling for a grassroots culture of technology practice rooted inanalyses of systemic exclusion with a continuous effort to center the marginalized voices and experienceswith technology.

Social movement organizing is becoming increasingly dependent on communication technologies. How can Computer-Supported Cooperative Work systems support grassroots organizations in facilitating collective action through democratic participation? In this article, we study Science for the People-Atlanta, a social movement organization dedicated to building a grassroots movement around science activism. We used action research, both participating in the organization and studying it. We use the Freirean model of participatory communication theory to unpack the movement-building process of SftP-Atlanta. The Freirean model provides a three-step, iterative process for sustainable movement building: forming a collective identity, moving toward collective action, and engaging in reflexive dialog. We analyze both the perceived strengths and weaknesses of their sociotechnical practices in supporting the organization as they iteratively go through the phases of the Freirean model. Finally, we identify inclusivity , privacy/security , and social translucence as three values desirable for sociotechnical practices of grassroots organizing.

Online harassment is a complex and growing problem. On Twitter, one mechanism people use to avoid harassment is the blocklist , a list of accounts that are preemptively blocked from interacting with a subscriber. In this article, we present a rich description of Twitter blocklists – why they are needed, how they work, and their strengths and weaknesses in practice. Next, we use blocklists to interrogate online harassment – the forms it takes, as well as tactics used by harassers. Specifically, we interviewed both people who use blocklists to protect themselves, and people who are blocked by blocklists. We find that users are not adequately protected from harassment, and at the same time, many people feel that they are blocked unnecessarily and unfairly. Moreover, we find that not all users agree on what constitutes harassment. Based on our findings, we propose design interventions for social network sites with the aim of protecting people from harassment, while preserving freedom of speech.