Peng Liu, Lemei Zhang, Terje Farup, Even W. Lauvrak, Jon Espen Ingvaldsen, Simen Eide, Jon Atle Gulla, Zhirong Yang. Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing. 2024.

Artificial Intelligence is transforming the news eco-system at a rapid pace. Large Language Models have emerged and facilitate producing content in larger quantities and with less skill or technical oversight. At the same time, media organizations struggle to maintain public trust as misinformation and disinformation continue to spread. The 11th International Workshop on News Recommendation and Analytics (INRA) serves as a venue for exchanging ideas, discussing recent developments, and important issues concerning news. We welcome contributions as scientific articles, demonstrations, and innovative ideas or citicism. Our goal is to bring together both academia and practitioners to address vital challenges facing the media world. The workshop gives attendees the chance to learn about ongoing research, discuss technical as well as ethical aspects of personalization, and contemplate about how technology, in particular Artificial Intelligence, will affect the way humans engage with news. Topics of interest include Large Language Models, advances in news personalization, mis- and disinformation, and user experience.

Abstract We consider the problem of recommending relevant content to users of an internet platform in the form of lists of items, called slates. We introduce a variational Bayesian Recurrent Neural Net recommender system that acts on time series of interactions between the internet platform and the user, and which scales to real world industrial situations. The recommender system is tested both online on real users, and on an offline dataset collected from a Norwegian web-based marketplace, FINN.no, that is made public for research. This is one of the first publicly available datasets which includes all the slates that are presented to users as well as which items (if any) in the slates were clicked on. Such a data set allows us to move beyond the common assumption that implicitly assumes that users are considering all possible items at each interaction. Instead we build our likelihood using the items that are actually in the slate, and evaluate the strengths and weaknesses of both approaches theoretically and in experiments. We also introduce a hierarchical prior for the item parameters based on group memberships. Both item parameters and user preferences are learned probabilistically. Furthermore, we combine our model with bandit strategies to ensure learning, and introduce ‘in-slate Thompson sampling’ which makes use of the slates to maximise explorative opportunities. We show experimentally that explorative recommender strategies perform on par or above their greedy counterparts. Even without making use of exploration to learn more effectively, click rates increase simply because of improved diversity in the recommended slates.

We present a novel recommender systems dataset that records the sequential interactions between users and an online marketplace. The users are sequentially presented with both recommendations and search results in the form of ranked lists of items, called slates, from the marketplace. The dataset includes the presented slates at each round, whether the user clicked on any of these items and which item the user clicked on. Although the usage of exposure data in recommender systems is growing, to our knowledge there is no open large-scale recommender systems dataset that includes the slates of items presented to the users at each interaction. As a result, most articles on recommender systems do not utilize this exposure information. Instead, the proposed models only depend on the user's click responses, and assume that the user is exposed to all the items in the item universe at each step, often called uniform candidate sampling. This is an incomplete assumption, as it takes into account items the user might not have been exposed to. This way items might be incorrectly considered as not of interest to the user. Taking into account the actually shown slates allows the models to use a more natural likelihood, based on the click probability given the exposure set of items, as is prevalent in the bandit and reinforcement learning literature. \cite{Eide2021DynamicSampling} shows that likelihoods based on uniform candidate sampling (and similar assumptions) are implicitly assuming that the platform only shows the most relevant items to the user. This causes the recommender system to implicitly reinforce feedback loops and to be biased towards previously exposed items to the user.

Recommendations are broadly used in marketplaces to match users with items relevant to their interests and needs. To understand user intent and tailor recommendations to their needs, we use deep learning to explore various heterogeneous data available in marketplaces. This paper focuses on the challenge of measuring recommender performance and summarizes the online experiment results with several promising types of deep neural network recommenders - hybrid item representation models combining features from user engagement and content, sequence-based models, and multi-armed bandit models that optimize user engagement by re-ranking proposals from multiple submodels. The recommenders are currently running in production at the leading Norwegian marketplace FINN.no and serves over one million visitors everyday.