There is a rapid increase in the use of multimedia content in current social media platforms. One of the highly popular forms of such multimedia content are memes. While memes have been primarily invented to promote funny and buoyant discussions, malevolent users exploit memes to target individuals or vulnerable communities, making it imperative to identify and address such instances of hateful memes. Thus social media platforms are in dire need for active moderation of such harmful content. While manual moderation is extremely difficult due to the scale of such content, automatic moderation is challenged by the need of good quality annotated data to train hate meme detection algorithms. This makes a perfect pretext for exploring the power of modern day vision language models (VLMs) that have exhibited outstanding performance across various tasks. In this paper we study the effectiveness of VLMs in handling intricate tasks such as hate meme detection in a completely zero-shot setting so that there is no dependency on annotated data for the task. We perform thorough prompt engineering and query state-of-the-art VLMs using various prompt types to detect hateful/harmful memes. We further interpret the misclassification cases using a novel superpixel based occlusion method. Finally we show that these misclassifications can be neatly arranged into a typology of error classes the knowledge of which should enable the design of better safety guardrails in future. Code and other relevant sources are available online. Warning: Contains potentially offensive content.

Hate speech has become one of the most significant issues in modern society, having implications in both the online and the offline world. Due to this, hate speech research has recently gained a lot of traction. However, most of the work has primarily focused on text media with relatively little work on images and even lesser on videos. Thus, early stage automated video moderation techniques are needed to handle the videos that are being uploaded to keep the platform safe and healthy. With a view to detect and remove hateful content from the video sharing platforms, our work focuses on hate video detection using multi-modalities. To this end, we curate ~43 hours of videos from BitChute and manually annotate them as hate or non-hate, along with the frame spans which could explain the labelling decision. To collect the relevant videos we harnessed search keywords from hate lexicons. We observe various cues in images and audio of hateful videos. Further, we build deep learning multi-modal models to classify the hate videos and observe that using all the modalities of the videos improves the overall hate speech detection performance (accuracy=0.798, macro F1-score=0.790) by ~5.7% compared to the best uni-modal model in terms of macro F1 score. In summary, our work takes the first step toward understanding and modeling hateful videos on video hosting platforms such as BitChute.

Hate speech is a challenging problem in today's online social media. One of the current solutions followed by different social media platforms is detecting hate speech using human-in-the-loop approaches. After detection, they moderate such hate speech by deleting the posts or suspending the users. While this approach can be a short-term solution for reducing the spread of hate, many researchers argue that it stifles freedom of expression. An alternate strategy that does not hamper freedom of expression is counterspeech. Recently, many studies have tried to create generation models to assist counter speakers by providing counterspeech suggestions for combating the explosive proliferation of online hate. This pipeline has two major challenges 1) How to improve the performance of generation without a large-scale dataset since building the dataset is costly 2) How to add control in the counter speech generation to make it more personalized. In this paper, we present our published and proposed research aimed at solving these two challenges.

Social media sites such as Twitter and Facebook have connected billions of people and given the opportunity to the users to share their ideas and opinions instantly. That being said, there are several negative consequences as well such as online harassment, trolling, cyber-bullying, fake news, and hate speech. Out of these, hate speech presents a unique challenge as it is deeply engraved into our society and is often linked with offline violence. Social media platforms rely on human moderators to identify hate speech and take necessary action. However, with the increase in online hate speech, these platforms are turning toward automated hate speech detection and mitigation systems. This shift brings several challenges to the plate, and hence, is an important avenue to explore for the computation social science community.

Exploiting social media to spread hate has tremendously increased over the years. Lately, multi-modal hateful content such as memes has drawn relatively more traction than uni-modal content. Moreover, the availability of implicit content payloads makes them fairly challenging to be detected by existing hateful meme detection systems. In this paper, we present a use case study to analyze such systems’ vulnerabilities against external adversarial attacks. We find that even very simple perturbations in uni-modal and multi-modal settings performed by humans with little knowledge about the model can make the existing detection models highly vulnerable. Empirically, we find a noticeable performance drop of as high as 10% in the macro-F1 score for certain attacks. As a remedy, we attempt to boost the model’s robustness using contrastive learning as well as an adversarial training-based method - VILLA. Using an ensemble of the above two approaches, in two of our high resolution datasets, we are able to (re)gain back the performance to a large extent for certain attacks. We believe that ours is a first step toward addressing this crucial problem in an adversarial setting and would inspire more such investigations in the future.

WhatsApp is the most popular messaging app in the world. Due to its popularity, WhatsApp has become a powerful and cheap tool for political campaigning being widely used during the 2019 Indian general election, where it was used to connect to the voters on a large scale. Along with the campaigning, there have been reports that WhatsApp has also become a breeding ground for harmful speech against various protected groups and religious minorities. Many such messages attempt to instil fear among the population about a specific (minority) community. According to research on inter-group conflict, such ‘fear speech’ messages could have a lasting impact and might lead to real offline violence. In this paper, we perform the first large scale study on fear speech across thousands of public WhatsApp groups discussing politics in India. We curate a new dataset and try to characterize fear speech from this dataset. We observe that users writing fear speech messages use various events and symbols to create the illusion of fear among the reader about a target community. We build models to classify fear speech and observe that current state-of-the-art NLP models do not perform well at this task. Fear speech messages tend to spread faster and could potentially go undetected by classifiers built to detect traditional toxic speech due to their low toxic nature. Finally, using a novel methodology to target users with Facebook ads, we conduct a survey among the users of these WhatsApp groups to understand the types of users who consume and share fear speech. We believe that this work opens up new research questions that are very different from tackling hate speech which the research community has been traditionally involved in. We have made our code and dataset public for other researchers.