• This study simultaneously addresses the issues of SOA and TP of SCN. • The proposed mathematical model considers multiple decision objectives. • A real CNC machine tools assembly company provides data for a demonstration case. • Scenario comparisons and sensitivity analyses show the model’s effectiveness. • The implementation process is data-driven, requiring no expert intervention. Effective supplier order allocation (SOA) and transportation planning (TP) are critical for the smooth operation of supply chains, especially in dynamic markets with evolving customer demands. While previous research has made significant strides in addressing these areas individually, studies that integrate both aspects while considering a comprehensive set of objectives are limited. This study introduces an innovative multi-objective model that concurrently addresses total operational costs, supplier defect rates, sustainability performance, and supply chain network disruption risks. The model applies an augmented max–min approach of fuzzy multiple objective linear programming (AMM-FMOLP), which enhances overall utility while ensuring balanced performance across all objectives. The inclusion of all five objectives in the model is essential for a holistic evaluation of supply chain performance. The model’s effectiveness and practicality are validated through a case study involving a computer numerical control (CNC) machine tool assembly company, under various scenarios. Additionally, sensitivity analysis reveals how adjustments in supply chain structure can further improve performance. Moreover, the execution process of this study does not require expert intervention, making it a unique data-driven decision model particularly suitable for intelligent supply chain management and decision-support systems. This approach enhances the flexibility and resilience of supply chains, enabling them to effectively respond to unforeseen events and minimize their impact on business operations, especially in volatile global markets.