Abstract This paper documents the results of the PIM.3 (Process Improvement Management) working group in INTACS (International Assessor Certification Schema) supported by the VDA‐QMC (Verband der Deutschen Automobilindustrie/German Automotive Association–Quality Management Center). INTACS promotes Automotive SPICE, which is an international standard that allows process capability assessment of projects, which implement systems that integrate mechanics, electronics, and software including optionally cybersecurity, functional safety, and machine learning. The paper outlines that for the first time since more than 20 years, the INTACS and VDA‐QMC included a process like PIM.3 Process Improvement Management in the scope for the assessor training. Before that, the assessments focused on the management, engineering, and support processes of series projects, while the improvement management has not been trained or assessed.

Abstract The authors have been working on establishment of a knowledge structure for process improvement (PI) at “Japan SPI Consortium”. Our objective is to store useful knowledge, to provide mechanisms for their usage, and to encourage creation of new knowledge. During our efforts to extract, categorize and consolidate knowledge from the presentation materials at our conferences, we saw problems with respect to the coverage of knowledge expressed in the experiences. To solve this issue, we devised a knowledge model that consists of seven information elements as a representation, and then introduced a standard template to be used when submitting a proposal to the conference. As a result, statistically significant change in the knowledge coverage was observed, and the amount of information has increased for items such as causal analysis, verification and validation of process improvement over the successive conferences. Positive feedback was obtained from proposal reviewers and conference participants for improved understandability. Percentage of successful stories has also increased among the presentations.