Voice assistants (VAs) like Siri and Alexa are transforming human-computer interaction; however, they lack awareness of users’ spatiotemporal context, resulting in limited performance and unnatural dialogue. We introduce GazePointAR, a fully-functional context-aware VA for wearable augmented reality that leverages eye gaze, pointing gestures, and conversation history to disambiguate speech queries. With GazePointAR, users can ask “what’s over there?” or “how do I solve this math problem?” simply by looking and/or pointing. We evaluated GazePointAR in a three-part lab study (N=12): (1) comparing GazePointAR to two commercial systems, (2) examining GazePointAR’s pronoun disambiguation across three tasks; (3) and an open-ended phase where participants could suggest and try their own context-sensitive queries. Participants appreciated the naturalness and human-like nature of pronoun-driven queries, although sometimes pronoun use was counter-intuitive. We then iterated on GazePointAR and conducted a first-person diary study examining how GazePointAR performs in-the-wild. We conclude by enumerating limitations and design considerations for future context-aware VAs.

User studies play a critical role in human subject research, including human-computer interaction. Virtual reality (VR) researchers tend to conduct user studies in-person at their laboratory, where participants experiment with novel equipment to complete tasks in a simulated environment, which is often new to many. However, due to social distancing requirements in recent years, VR research has been disrupted by preventing participants from attending in-person laboratory studies. On the other hand, affordable head-mounted displays are becoming common, enabling access to VR experiences and interactions outside traditional research settings. Recent research has shown that unsupervised remote user studies can yield reliable results, however, the setup of experiment software designed for remote studies can be technically complex and convoluted. We present a novel open-source Unity toolkit, RemoteLab, designed to facilitate the preparation of remote experiments by providing a set of tools that synchronize experiment state across multiple computers, record and collect data from various multimedia sources, and replay the accumulated data for analysis. This toolkit facilitates VR researchers to conduct remote experiments when in-person experiments are not feasible or increase the sampling variety of a target population and reach participants that otherwise would not be able to attend in-person.

Human speech often contains ambiguity stemming from the use of demonstrative pronouns (DPs), such as “this” and “these.” While we can typically decipher which objects of interest DPs are referring to based on context, modern day voice assistants (VAs – such as Google Assistant and Siri) are yet unable to process queries containing such ambiguity. For instance, to humans, a question such as “how much is this?” can be clarified through visual reference (e.g., a buyer gestures to the seller the object they would like to purchase). To bridge this gap between human and machine cognition, we built and examined a touch + voice multimodal VA prototype that enables users to select key spatial information to embed as context and query the VA. The prototype converts results of mobile, real-time object recognition and optical character recognition models into augmented reality buttons that represent features. Users can interact with and modify the selected features through a word grid. We conducted a study to investigate: 1) how touch performs as an additional modality to resolve ambiguity in queries, 2) how users use DPs when interacting with VAs, and 3) how users perceive a VA that can understand DPs. From this procedure we found that as the query becomes more complex, users prefer the multimodal VA over the standard VA without experiencing elevated cognitive load. Additionally, even though it took some time getting used to, many participants eventually became comfortable with using DPs to interact with the multimodal VA and appreciated the improved human-likeness of human-VA conversations.