Modern recommendation systems can be broadly divided into two key stages: the ranking stage, where the system predicts various user engagements (e.g., click-through rate, like rate, follow rate, watch time), and the value model stage, which aggregates these predictive scores through a function (e.g., a linear combination defined by a weight vector) to measure the value of each content by a single numerical score. Both stages play roughly equally important roles in real industrial systems; however, how to optimize the model weights for the second stage still lacks systematic study. This paper focuses on optimizing the second stage through auto-tuning technology. Although general auto-tuning systems and solutions - both from established production practices and open-source solutions - can address this problem, they typically require weeks or even months to identify a feasible solution. Such prolonged tuning processes are unacceptable in production environments for recommendation systems, as suboptimal value models can severely degrade user experience. An effective auto-tuning solution is required to identify a viable model within 2-3 days, rather than the extended timelines typically associated with existing approaches. In this paper, we introduce a practical auto-tuning system named HyperZero that addresses these time constraints while effectively solving the unique challenges inherent in modern recommendation systems. Moreover, this framework has the potential to be expanded to broader tuning tasks within recommendation systems.

As the de facto high-throughput accelerators, graphics processing units (G PU s) are now used in a wide spec-trum of fields, including artificial intelligence, high performance computing and finance. While with excessive computing and memory resources, G PU s are facing significant challenges to reach high utilization by a monolithic task. Multiple tasks are thus concurrently running to share the GPUs, but they may adversely affect each other, causing performance degradation. As a result, it is extremely critical to manage resources in a reasonable way to strike a balance between utilization and performance. Targeting the issue, this paper proposes an effective resource management design via hybrid task scheduling. Our design continuously tracks the G PU executions and collects the usage statistics, which are then used to direct the task selection and dispatch, including the type, starting time and kernel dimensions. A prototype is developed on off-the-shelf GPUs by moderately refactoring the CUDA source codes. Experimental results show that the design can achieve up to 1.96x performance improvement (1.51x on average), meanwhile effectively boosting resource utilization.

Vision-Dialog Navigation (VDN) requires an agent to ask questions and navigate following the human responses to find target objects. Conventional approaches are only allowed to ask questions at predefined locations, which are built upon expensive dialogue annotations, and inconvenience the real-word human-robot communication and cooperation. In this paper, we propose a Self-Motivated Communication Agent (SCoA) that learns whether and what to communicate with human adaptively to acquire instructive information for realizing dialogue annotation-free navigation and enhancing the transferability in real-world unseen environment. Specifically, we introduce a whether-to-ask (WeTA) policy, together with uncertainty of which action to choose, to indicate whether the agent should ask a question. Then, a what-to-ask (WaTA) policy is proposed, in which, along with the oracle’s answers, the agent learns to score question candidates so as to pick up the most informative one for navigation, and meanwhile mimic oracle’s answering. Thus, the agent can navigate in a self-Q&A manner even in real-world environment where the human assistance is often unavailable. Through joint optimization of communication and navigation in a unified imitation learning and reinforcement learning framework, SCoA asks a question if necessary and obtains a hint for guiding the agent to move towards the target with less communication cost. Experiments on seen and unseen environments demonstrate that SCoA shows not only superior performance over existing baselines without dialog annotations, but also competing results compared with rich dialog annotations based counterparts.

The quality of automatic speech recognition (ASR) is critical to Dialogue Systems as ASR errors propagate to and directly impact downstream tasks such as language understanding (LU). In this paper, we propose multi-task neural approaches to perform contextual language correction on ASR outputs jointly with LU to improve the performance of both tasks simultaneously. To measure the effectiveness of this approach we used a public benchmark, the 2nd Dialogue State Tracking (DSTC2) corpus. As a baseline approach, we trained task specific Statistical Language Models (SLM) and fine-tuned state-of-the-art Generative Pre-training (GPT) Language Model to re-rank the n-best ASR hypotheses, followed by a model to identify the dialog act and slots. i) We further trained ranker models using GPT and Hierarchical CNN-RNN models with discriminatory losses to detect the best output given n-best hypotheses. We extended these ranker models to first select the best ASR output and then identify the dialogue act and slots in an end to end fashion. ii) We also proposed a novel joint ASR error correction and LU model, a word confusion pointer network (WCN-Ptr) with multihead self attention on top, which consumes the word confusions populated from the n-best. We show that the error rates of off the shelf ASR and following LU systems can be reduced significantly by 14% relative with joint models trained using small amounts of in-domain data.

Smart reply systems have been developed for various messaging platforms. In this paper, we introduce Uber's smart reply system: one-click-chat (OCC), which is a key enhanced feature on top of the Uber in-app chat system. It enables driver-partners to quickly respond to rider messages using smart replies. The smart replies are dynamically selected according to conversation content using machine learning algorithms. Our system consists of two major components: intent detection and reply retrieval, which are very different from standard smart reply systems where the task is to directly predict a reply. It is designed specifically for mobile applications with short and non-canonical messages. Reply retrieval utilizes pairings between intent and reply based on their popularity in chat messages as derived from historical data. For intent detection, a set of embedding and classification techniques are experimented with, and we choose to deploy a solution using unsupervised distributed embedding and nearest-neighbor classifier. It has the advantage of only requiring a small amount of labeled training data, simplicity in developing and deploying to production, and fast inference during serving and hence highly scalable. At the same time, it performs comparably with deep learning architectures such as word-level convolutional neural network. Overall, the system achieves a high accuracy of 76% on intent detection. Currently, the system is deployed in production for English-speaking countries and 71% of in-app communications between riders and driver-partners adopted the smart replies to speedup the communication process.