It is common in the internet industry to use offline-developed algorithms to power online products that contribute to the success of a business. Offline-developed algorithms are guided by offline evaluation metrics, which are often different from online business key performance indicators (KPIs). To maximize business KPIs, it is important to pick a north star among all available offline evaluation metrics. By noting that online products can be measured by online evaluation metrics, the online counterparts of offline evaluation metrics, we decompose the problem into two parts. As the offline A/B test literature works out the first part: counterfactual estimators of offline evaluation metrics that move the same way as their online counterparts, we focus on the second part: causal effects of online evaluation metrics on business KPIs. The north star of offline evaluation metrics should be the one whose online counterpart causes the most significant lift in the business KPI. We model the online evaluation metric as a mediator and formalize its causality with the business KPI as dose-response function (DRF). Our novel approach, causal meta-mediation analysis, leverages summary statistics of many existing randomized experiments to identify, estimate, and test the mediator DRF. It is easy to implement and to scale up, and has many advantages over the literature of mediation analysis and meta-analysis. We demonstrate its effectiveness by simulation and implementation on real data.

E-commerce companies have a number of online products, such as organic search, sponsored search, and recommendation modules, to fulfill customer needs. Although each of these products provides a unique opportunity for users to interact with a portion of the overall inventory, they are all similar channels for users and compete for limited time and monetary budgets of users. To optimize users' overall experiences on an E-commerce platform, instead of understanding and improving different products separately, it is important to gain insights into the evidence that a change in one product would induce users to change their behaviors in others, which may be due to the fact that these products are functionally similar. In this paper, we introduce causal mediation analysis as a formal statistical tool to reveal the underlying causal mechanisms. Existing literature provides little guidance on cases where multiple unmeasured causally-dependent mediators exist, which are common in A/B tests. We seek a novel approach to identify in those scenarios direct and indirect effects of the treatment. In the end, we demonstrate the effectiveness of the proposed method in data from Etsy's real A/B tests and shed lights on complex relationships between different products.