Textual open intent classification is crucial for real-world dialogue systems, enabling robust detection of unknown user intents without prior knowledge and contributing to the robustness of the system. While adaptive decision boundary methods have shown great potential by eliminating manual threshold tuning, existing approaches assume isotropic distributions of known classes, restricting boundaries to balls and overlooking distributional variance along different directions. To address this limitation, we propose EliDecide, a novel method that learns ellipsoid decision boundaries with varying scales along different feature directions. First, we employ supervised contrastive learning to obtain a discriminative feature space for known samples. Second, we apply learnable matrices to parameterize ellipsoids as the boundaries of each known class, offering greater flexibility than spherical boundaries defined solely by centers and radii. Third, we optimize the boundaries via a novelly designed dual loss function that balances empirical and open-space risks: expanding boundaries to cover known samples while contracting them against synthesized pseudo-open samples. Our method achieves state-of-the-art performance on multiple text intent benchmarks and further on a question classification dataset. The flexibility of the ellipsoids demonstrates superior open intent detection capability and strong potential for generalization to more text classification tasks in diverse complex open-world scenarios.

Understanding human intents from multimodal signals is critical for analyzing human behaviors and enhancing human-machine interactions in real-world scenarios.However, existing methods exhibit limitations in their modality-level reliance, constraining relational reasoning over fine-grained semantics for complex intent understanding.This paper proposes a novel LLM-Guided Semantic Relational Reasoning (LGSRR) method, which harnesses the expansive knowledge of large language models (LLMs) to establish semantic foundations that boost smaller models' relational reasoning performance.Specifically, an LLM-based strategy is proposed to extract fine-grained semantics as guidance for subsequent reasoning, driven by a shallow-to-deep Chain-of-Thought (CoT) that autonomously uncovers, describes, and ranks semantic cues by their importance without relying on manually defined priors.Besides, we formally model three fundamental types of semantic relations grounded in logical principles and analyze their nuanced interplay to enable more effective relational reasoning.Extensive experiments on multimodal intent and dialogue act recognition tasks demonstrate LGSRR's superiority over state-of-theart methods, with consistent performance gains across diverse semantic understanding scenarios.The complete data and code are available at https://github.com/thuiar/LGSRR.

Multimodal language analysis is a rapidly evolving field that leverages multiple modalities to enhance the understanding of high-level semantics underlying human conversational utterances. Despite its significance, little research has investigated the capability of multimodal large language models (MLLMs) to comprehend cognitive-level semantics. In this paper, we introduce MMLA, a comprehensive benchmark specifically designed to address this gap. MMLA comprises over 61K multimodal utterances drawn from both staged and real-world scenarios, covering six core dimensions of multimodal semantics: intent, emotion, dialogue act, sentiment, speaking style, and communication behavior. We evaluate eight mainstream branches of LLMs and MLLMs using three methods: zero-shot inference, supervised fine-tuning, and instruction tuning. Extensive experiments reveal that even fine-tuned models achieve only about 60~70% accuracy, underscoring the limitations of current MLLMs in understanding complex human language. We believe that MMLA will serve as a solid foundation for exploring the potential of large language models in multimodal language analysis and provide valuable resources to advance this field. The datasets and code are open-sourced at https://github.com/thuiar/MMLA.

Multimodal intent recognition aims to leverage diverse modalities such as expressions, body movements and tone of speech to comprehend user's intent, constituting a critical task for understanding human language and behavior in real-world multimodal scenarios. Nevertheless, the majority of existing methods ignore potential correlations among different modalities and own limitations in effectively learning semantic features from nonverbal modalities. In this paper, we introduce a token-level contrastive learning method with modality-aware prompting (TCL-MAP) to address the above challenges. To establish an optimal multimodal semantic environment for text modality, we develop a modality-aware prompting module (MAP), which effectively aligns and fuses features from text, video and audio modalities with similarity-based modality alignment and cross-modality attention mechanism. Based on the modality-aware prompt and ground truth labels, the proposed token-level contrastive learning framework (TCL) constructs augmented samples and employs NT-Xent loss on the label token. Specifically, TCL capitalizes on the optimal textual semantic insights derived from intent labels to guide the learning processes of other modalities in return. Extensive experiments show that our method achieves remarkable improvements compared to state-of-the-art methods. Additionally, ablation analyses demonstrate the superiority of the modality-aware prompt over the handcrafted prompt, which holds substantial significance for multimodal prompt learning. The codes are released at https://github.com/thuiar/TCL-MAP.

Discovering the semantics of multimodal utterances is essential for understanding human language and enhancing human-machine interactions.Existing methods manifest limitations in leveraging nonverbal information for discerning complex semantics in unsupervised scenarios.This paper introduces a novel unsupervised multimodal clustering method (UMC), making a pioneering contribution to this field.UMC introduces a unique approach to constructing augmentation views for multimodal data, which are then used to perform pre-training to establish well-initialized representations for subsequent clustering.An innovative strategy is proposed to dynamically select high-quality samples as guidance for representation learning, gauged by the density of each sample's nearest neighbors.Besides, it is equipped to automatically determine the optimal value for the top-K parameter in each cluster to refine sample selection.Finally, both high-and low-quality samples are used to learn representations conducive to effective clustering.We build baselines on benchmark multimodal intent and dialogue act datasets.UMC shows remarkable improvements of 2-6% scores in clustering metrics over state-of-the-art methods, marking the first successful endeavor in this domain.The complete code and data are available at https://github.com/thuiar/UMC.

Multimodal intent recognition poses significant challenges, requiring the incorporation of non-verbal modalities from real-world contexts to enhance the comprehension of human intentions. However, most existing multimodal intent benchmark datasets are limited in scale and suffer from difficulties in handling out-of-scope samples that arise in multi-turn conversational interactions. In this paper, we introduce MIntRec2.0, a large-scale benchmark dataset for multimodal intent recognition in multi-party conversations. It contains 1,245 high-quality dialogues with 15,040 samples, each annotated within a new intent taxonomy of 30 fine-grained classes, across text, video, and audio modalities. In addition to more than 9,300 in-scope samples, it also includes over 5,700 out-of-scope samples appearing in multi-turn contexts, which naturally occur in real-world open scenarios, enhancing its practical applicability. Furthermore, we provide comprehensive information on the speakers in each utterance, enriching its utility for multi-party conversational research. We establish a general framework supporting the organization of single-turn and multi-turn dialogue data, modality feature extraction, multimodal fusion, as well as in-scope classification and out-of-scope detection. Evaluation benchmarks are built using classic multimodal fusion methods, ChatGPT, and human evaluators. While existing methods incorporating nonverbal information yield improvements, effectively leveraging context information and detecting out-of-scope samples remains a substantial challenge. Notably, powerful large language models exhibit a significant performance gap compared to humans, highlighting the limitations of machine learning methods in the advanced cognitive intent understanding task. We believe that MIntRec2.0 will serve as a valuable resource, providing a pioneering foundation for research in human-machine conversational interactions, and significantly facilitating related applications. The full dataset and codes are available for use at https://github.com/thuiar/MIntRec2.0.

New intent discovery is of great value to natural language processing, allowing for a better understanding of user needs and providing friendly services. However, most existing methods struggle to capture the complicated semantics of discrete text representations when limited or no prior knowledge of labeled data is available. To tackle this problem, we propose a novel clustering framework, USNID, forunsupervised andsemi-supervisednewintentdiscovery, which has three key technologies. First, it fully utilizes of unsupervised or semi-supervised data to mine shallow semantic similarity relations and provide well-initialized representations for clustering. Second, it designs a centroid-guided clustering mechanism to address the issue of cluster allocation inconsistency and provide high-quality self-supervised targets for representation learning. Third, it captures high-level semantics in unsupervised or semi-supervised data to discover fine-grained intent-wise clusters by optimizing both cluster-level and instance-level objectives. We also propose an effective method for estimating the cluster number in open-world scenarios without knowing the number of new intents beforehand. USNID performs exceptionally well on several benchmark intent datasets, achieving new state-of-the-art results in unsupervised and semi-supervised new intent discovery and demonstrating robust performance with different cluster numbers.

Federated learning (FL) has received great attention in recent years due to its good performance and privacy security. However, there are still some problems in FL, such as resource allocation, client selection and incentive mechanism. Auctions, as an incentive mechanism with many advantages, solve these problems well. In this paper, we propose DDS, a lightweight and effective method to evaluate the data value for the scenario of federated learning. Based on DDS, we can pick up clients with high training value with low calculation cost. Furthermore, our method is independent of data aggregation, which makes it possible to implement in federated learning. We also conduct the simulation experiments to demonstrate the effectiveness and robustness of our method.

Open intent detection is a significant problem in natural language understanding, which aims to identify the unseen open intent while ensuring known intent identification performance. However, current methods face two major challenges. Firstly, they struggle to learn friendly representations to detect the open intent with prior knowledge of only known intents. Secondly, there is a lack of an effective approach to obtaining specific and compact decision boundaries for known intents. To address these issues, this paper presents an original framework called DA-ADB, which successively learns distance-aware intent representations and adaptive decision boundaries for open intent detection. Specifically, we first leverage distance information to enhance the distinguishing capability of the intent representations. Then, we design a novel loss function to obtain appropriate decision boundaries by balancing both empirical and open space risks. Extensive experiments demonstrate the effectiveness of the proposed distance-aware and boundary learning strategies. Compared to state-of-the-art methods, our framework achieves substantial improvements on three benchmark datasets. Furthermore, it yields robust performance with varying proportions of labeled data and known categories. The full data and codes are available for use athttps://github.com/thuiar/TEXTOIR.

Multimodal intent recognition is a significant task for understanding human language in real-world multimodal scenes. Most existing intent recognition methods have limitations in leveraging the multimodal information due to the restrictions of the benchmark datasets with only text information. This paper introduces a novel dataset for multimodal intent recognition (MIntRec) to address this issue. It formulates coarse-grained and fine-grained intent taxonomies based on the data collected from the TV series Superstore. The dataset consists of 2,224 high-quality samples with text, video, and audio modalities and has multimodal annotations among twenty intent categories. Furthermore, we provide annotated bounding boxes of speakers in each video segment and achieve an automatic process for speaker annotation. MIntRec is helpful for researchers to mine relationships between different modalities to enhance the capability of intent recognition. We extract features from each modality and model cross-modal interactions by adapting three powerful multimodal fusion methods to build baselines. Extensive experiments show that employing the non-verbal modalities achieves substantial improvements compared with the text-only modality, demonstrating the effectiveness of using multimodal information for intent recognition. The gap between the best-performing methods and humans indicates the challenge and importance of this task for the community. The full dataset and codes are available for use at https://github.com/thuiar/MIntRec.

Open intent classification is a challenging task in dialogue systems. On the one hand, it should ensure the quality of known intent identification. On the other hand, it needs to detect the open (unknown) intent without prior knowledge. Current models are limited in finding the appropriate decision boundary to balance the performances of both known intents and the open intent. In this paper, we propose a post-processing method to learn the adaptive decision boundary (ADB) for open intent classification. We first utilize the labeled known intent samples to pre-train the model. Then, we automatically learn the adaptive spherical decision boundary for each known class with the aid of well-trained features. Specifically, we propose a new loss function to balance both the empirical risk and the open space risk. Our method does not need open intent samples and is free from modifying the model architecture. Moreover, our approach is surprisingly insensitive with less labeled data and fewer known intents. Extensive experiments on three benchmark datasets show that our method yields significant improvements compared with the state-of-the-art methods.

Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. These methods also have difficulties in providing high-quality supervised signals to learn clustering-friendly features for grouping unlabeled intents. In this work, we propose an effective method (Deep Aligned Clustering) to discover new intents with the aid of limited known intent data. Firstly, we leverage a few labeled known intent samples as prior knowledge to pre-train the model. Then, we perform k-means to produce cluster assignments as pseudo-labels. Moreover, we propose an alignment strategy to tackle the label inconsistency problem during clustering assignments. Finally, we learn the intent representations under the supervision of the aligned pseudo-labels. With an unknown number of new intents, we predict the number of intent categories by eliminating low-confidence intent-wise clusters. Extensive experiments on two benchmark datasets show that our method is more robust and achieves substantial improvements over the state-of-the-art methods.

Discovering new user intents is an emerging task in the dialogue system. In this paper, we propose a self-supervised clustering method that can naturally incorporate pairwise constraints as prior knowledge to guide the clustering process and does not require intensive feature engineering. Extensive experiments on three benchmark datasets show that our method can yield significant improvements over strong baselines.

Identifying new user intents is an essential task in the dialogue system. However, it is hard to get satisfying clustering results since the definition of intents is strongly guided by prior knowledge. Existing methods incorporate prior knowledge by intensive feature engineering, which not only leads to overfitting but also makes it sensitive to the number of clusters. In this paper, we propose constrained deep adaptive clustering with cluster refinement (CDAC+), an end-to-end clustering method that can naturally incorporate pairwise constraints as prior knowledge to guide the clustering process. Moreover, we refine the clusters by forcing the model to learn from the high confidence assignments. After eliminating low confidence assignments, our approach is surprisingly insensitive to the number of clusters. Experimental results on the three benchmark datasets show that our method can yield significant improvements over strong baselines. 1