Many long-established, traditional manufacturing businesses are becoming more digital and data-driven to improve their production. These companies are embracing visual analytics in these transitions through their adoption of commercial dashboarding systems. Although a number of studies have looked at the technical challenges of adopting these systems, very few have focused on the socio-technical issues that arise. In this paper, we report on the results of an interview study with 17 participants working in a range of roles at a long-established, traditional manufacturing company as they adopted Microsoft Power BI. The results highlight a number of socio-technical challenges the employees faced, including difficulties in training, using and creating dashboards, and transitioning to a modern digital company. Based on these results, we propose a number of opportunities for both companies and visualization researchers to improve these difficult transitions, as well as opportunities for rethinking how we design dashboarding systems for real-world use.

Spreadsheet-based tools provide a simple yet effective way of calculating values, which makes them the number-one choice for building and formalizing simple models for budget planning and many other applications. A cell in a spreadsheet holds one specific value and gives a discrete, overprecise view of the underlying model. Therefore, spreadsheets are of limited use when investigating the inherent uncertainties of such models and answering what-if questions. Existing extensions typically require a complex modeling process that cannot easily be embedded in a tabular layout. In Fuzzy Spreadsheet, a cell can hold and display a distribution of values. This integrated uncertainty-handling immediately conveys sensitivity and robustness information. The fuzzification of the cells enables calculations not only with precise values but also with distributions, and probabilities. We conservatively added and carefully crafted visuals to maintain the look and feel of a traditional spreadsheet while facilitating what-if analyses. Given a user-specified reference cell, Fuzzy Spreadsheet automatically extracts and visualizes contextually relevant information, such as impact, uncertainty, and degree of neighborhood, for the selected and related cells. To evaluate its usability and the perceived mental effort required, we conducted a user study. The results show that our approach outperforms traditional spreadsheets in terms of answer correctness, response time, and perceived mental effort in almost all tasks tested.

In this work, we propose an interactive visual approach for the exploration and formation of structural relationships in embeddings of high-dimensional data. These structural relationships, such as item sequences, associations of items with groups, and hierarchies between groups of items, are defining properties of many real-world datasets. Nevertheless, most existing methods for the visual exploration of embeddings treat these structures as second-class citizens or do not take them into account at all. In our proposed analysis workflow, users explore enriched scatterplots of the embedding, in which relationships between items and/or groups are visually highlighted. The original high-dimensional data for single items, groups of items, or differences between connected items and groups are accessible through additional summary visualizations. We carefully tailored these summary and difference visualizations to the various data types and semantic contexts. During their exploratory analysis, users can externalize their insights by setting up additional groups and relationships between items and/or groups. We demonstrate the utility and potential impact of our approach by means of two use cases and multiple examples from various domains.

Understanding user behavior patterns and visual analysis strategies is a long-standing challenge. Existing approaches rely largely on time-consuming manual processes such as interviews and the analysis of observational data. While it is technically possible to capture a history of user interactions and application states, it remains difficult to extract and describe analysis strategies based on interaction provenance. In this article, we propose a novel visual approach to the meta-analysis of interaction provenance. We capture single and multiple user sessions as graphs of high-dimensional application states. Our meta-analysis is based on two different types of two-dimensional embeddings of these high-dimensional states: layouts based on (i) topology and (ii) attribute similarity. We applied these visualization approaches to synthetic and real user provenance data captured in two user studies. From our visualizations, we were able to extract patterns for data types and analytical reasoning strategies.

Abstract Dashboards are used ubiquitously to gain and present insights into data by means of interactive visualizations. To bridge the gap between non‐expert dashboard users and potentially complex datasets and/or visualizations, a variety of onboarding strategies are employed, including videos, narration, and interactive tutorials. We propose a process model for dashboard onboarding that formalizes and unifies such diverse onboarding strategies. Our model introduces the onboarding loop alongside the dashboard usage loop. Unpacking the onboarding loop reveals how each onboarding strategy combines selected building blocks of the dashboard with an onboarding narrative. Specific means are applied to this narration sequence for onboarding, which results in onboarding artifacts that are presented to the user via an interface. We concretize these concepts by showing how our process model can be used to describe a selection of real‐world onboarding examples. Finally, we discuss how our model can serve as an actionable blueprint for developing new onboarding systems.

Comprehending and exploring large and complex data is becoming increasingly important for a diverse population of users in a wide range of application domains. Visualization has proven to be well-suited in supporting this endeavor by tapping into the power of human visual perception. However, non-experts in the field of visual data analysis often have problems with correctly reading and interpreting information from visualization idioms that are new to them. To support novices in learning how to use new digital technologies, the concept of onboarding has been successfully applied in other fields and first approaches also exist in the visualization domain. However, empirical evidence on the effectiveness of such approaches is scarce. Therefore, we conducted three studies with Amazon Mechanical Turk (MTurk) workers and students investigating visualization onboarding at different levels: (1) Firstly, we explored the effect of visualization onboarding, using an interactive step-by-step guide, on user performance for four increasingly complex visualization techniques with time-oriented data: a bar chart, a horizon graph, a change matrix, and a parallel coordinates plot. We performed a between-subject experiment with 596 participants in total. The results showed that there are no significant differences between the answer correctness of the questions with and without onboarding. Particularly, participants commented that for highly familiar visualization types no onboarding is needed. However, for the most unfamiliar visualization type — the parallel coordinates plot — performance improvement can be observed with onboarding. (2) Thus, we performed a second study with MTurk workers and the parallel coordinates plot to assess if there is a difference in user performances on different visualization onboarding types: step-by-step, scrollytelling tutorial, and video tutorial. The study revealed that the video tutorial was ranked as the most positive on average, based on a sentiment analysis, followed by the scrollytelling tutorial and the interactive step-by-step guide. (3) As videos are a traditional method to support users, we decided to use the scrollytelling approach as a less prevalent way and explore it in more detail. Therefore, for our third study, we gathered data towards users’ experience in using the in-situ scrollytelling for the VA tool Netflower. The results of the evaluation with students showed that they preferred scrollytelling over the tutorial integrated in the Netflower landing page. Moreover, for all three studies we explored the effect of task difficulty. In summary, the in-situ scrollytelling approach works well for integrating onboarding in a visualization tool. Additionally, a video tutorial can help to introduce interaction techniques of visualization.

Comprehending and exploring large and complex data is becoming increasingly important for a diverse population of users in a wide range of application domains. Visualization has proven to be well-suited in supporting this endeavor by tapping into the power of human visual perception. However, non-experts in the field of visual analysis often have difficulties in correctly reading and interpreting information from novel visualization idioms. Visualization onboarding can support novices in learning how to use new digital technologies. Therefore, we developed an interactive step-by-step guide and applied the method to four visualization techniques—a bar chart, a horizon graph, a change matrix, and a parallel coordinates plot. Results using Amazon Mechanical Turk workers show that there is a need for onboarding, especially for more complex visualization techniques. We further investigated the perception and rating of a scrollytelling and a video tutorial for the most unfamiliar visualization—the parallel coordinates plot. A comparison between the three onboarding methods indicates that participants appreciated the easy-to-understand examples, the precise wording of the onboarding messages in a step-by-step manner, and the introduction of interaction concepts by highlighting the most relevant information over all onboarding methods. The video tutorial supported the introduction of unknown interaction techniques best.

Abstract There is fast‐growing literature on provenance‐related research, covering aspects such as its theoretical framework, use cases, and techniques for capturing, visualizing, and analyzing provenance data. As a result, there is an increasing need to identify and taxonomize the existing scholarship. Such an organization of the research landscape will provide a complete picture of the current state of inquiry and identify knowledge gaps or possible avenues for further investigation. In this STAR, we aim to produce a comprehensive survey of work in the data visualization and visual analytics field that focus on the analysis of user interaction and provenance data. We structure our survey around three primary questions: (1) WHY analyze provenance data, (2) WHAT provenance data to encode and how to encode it, and (3) HOW to analyze provenance data. A concluding discussion provides evidence‐based guidelines and highlights concrete opportunities for future development in this emerging area. The survey and papers discussed can be explored online interactively at https://provenance-survey.caleydo.org .