Outsourced software development using the DevOps Model (COSD) has become very popular in the tech industry due to its financial and strategic benefits. The DevOps (COSD) Model facilitates the development process of software across different geographical locations for developer virtual. However, there are many difficulties in managing and organizing the development processes/activities due to cultural and time zone differences in distributed geographical locations. In this research project, our aim is to develop a readiness model that could improve the DevOps Model (COSD) for managing software development activities through assessment using the readiness model. We will compare the structural design of our model with the Capability Maturity Model Integration (CMMI). Additionally, we will consider the most critical factors in terms of success and barriers as readiness levels highlighted in real-world industry practices and existing literature. Our proposed model provides an idea and emphasizes the importance of a maturity model for software development and successful management of COSD activities in the tech industry.

Agile is an established software development methodology that helps develop software by improving time to market, quality, customer engagement and reducing costs. Factors underpinning its adoption have been widely researched. However, most of these studies have been conducted in developed countries, particularly Europe and North America, with only a handful carried out in developing countries, including the Middle East. This is problematic given the strategic and economic importance of the software industry in such places as Saudi Arabia, where Agile adoption remains in the early stages, despite heavy investment in this industry in recent years to diversify its oil-dependent economy. Therefore, this study empirically investigates the factors influencing Agile adoption by Saudi Arabian software small and medium-sized enterprises (SMEs). To this end, in-depth interviews were conducted with 12 software practitioners from three software SMEs. Our findings reveal that human factors, such as customer involvement, team capability, organisational culture and national culture, are considered the most impactful factors affecting the adoption of Agile as opposed to technical ones, such as the availability of specific tools or techniques.