Abstract Transport is one of the main branches of the economy and the costs associated with transport affect the prices of various goods and services to a large extent. Companies are constantly striving to optimize costs related to transport. Today they are largely dependent on fuel prices, but also on labor costs. Innovations in the field of transport solutions will be a response to emerging problems in the field of transport services. One of the directions of transport development is mobile infrastructure and autonomous vehicles for transport. In the article authors analyze the use of IT systems in transport and forwarding, and present the directions of innovations in this area. The article was based on the analysis of the literature and questionnaire research. The research methods used allowed to identify the problems faced by transport companies and those that use transport as their auxiliary activity. The main idea of this article is the need to implement standardized transport management systems. The aim of the article is to analyze the use of IT systems in transport and shipping and to present the possibilities and directions of innovation in this area. The article presents the level of use of IT systems dedicated to transport. It was based on the results of surveys conducted by the authors. The result of the conducted research is the idea of implementing a single IT system for transport, which will cover all aspects of transport management.

Abstract Increased demand for transport services and increased mobility of citizens can lead to a reduction in the level of reliability of transport systems. This in turn increases the demand for ways to assess the reliability of road infrastructure by both transport companies and individual users. The article presents the substantive basis of an application used to determine the reliability of transport infrastructure. Our approach was based on grouping information into clusters – based on the author’s proprietary clustering method. Its basis is the detailed analysis of the road infrastructure in terms of errors occurring on it, divided into conceptual, design and operational errors. The methodology consists of three stages of clustering (1) creating a database of sections with assigned errors, (2) determining the initial clusters, (3) creating a final database of clusters, and then assessing the reliability of the road infrastructure of the transport system on their basis. The assumption is that the application will remain open-ended – i.e. the database will be developed by users. The proposed methodology was verified on the example of the selected route in Poland (between Kalisz and Szczecin). Based on the results obtained during the experiment on the selected route, errors in the road infrastructure were determined. This, in turn, allowed us to find that there are a number of errors in the road infrastructure, including errors with a high frequency of occurrence i.e. the so-called permanent errors, which further confirms the need to create an application to assess the reliability of the road infrastructure.