AI assistants are transforming creative and knowledge domains, holding similar promise for mechanical design via 3D CAD software. Yet, current AI assistance for CAD relies on geometry or command history, lacking rich design intent. We investigate think-aloud computing as a lightweight approach to capture designers’ spoken intent and inform how future AI assistance could leverage this to provide in-situ feedback. Through a three-part study with 10 designers and 10 experts, we (1) recorded designers’ think-aloud verbalizations during 3D modelling, (2) compared expert feedback with and without think-aloud recordings, and (3) interviewed the original designers to evaluate feedback quality. Findings show that verbalizations surface rationale, future actions, and challenges — insights absent from geometric and command data — that enable feedback attuned to designers’ goals. By harnessing think-aloud data, we uncover when to intervene, what to prompt, and characteristics of effective feedback, paving the way for context-aware AI assistance for CAD.

Version control is critical in mechanical computer-aided design (CAD) to enable traceability, manage product variation, and support collaboration. Yet, its implementation in modern CAD software as an essential information infrastructure for product development remains plagued by issues due to the complexity and interdependence of design data. This paper presents a systematic review of user-reported challenges with version control in modern CAD tools. Analyzing 170 online forum threads, we identify recurring socio-technical issues that span the management, continuity, scope, and distribution of versions. Our findings inform a broader reflection on how version control should be designed and improved for CAD and motivate opportunities for tools and mechanisms that better support articulation work, facilitate cross-boundary collaboration, and operate with infrastructural reflexivity. This study offers actionable insights for CAD software providers and highlights opportunities for researchers to rethink version control.

In today's landscape, hardware development teams face increasing demands for better quality products, greater innovation, and shorter manufacturing lead times. Despite the need for more efficient and effective processes, hardware designers continue to struggle with a lack of awareness of design changes and other collaborators' actions, a persistent issue in decades of CSCW research. One significant and unaddressed challenge is understanding and managing dependencies between 3D CAD (computer-aided design) models, especially when products can contain thousands of interconnected components. In this two-phase formative study, we explore designers' pain points of CAD dependency management through a thematic analysis of 100 online forum discussions and semi-structured interviews with 10 designers. We identify nine key challenges related to the traceability, navigation, and consistency of CAD dependencies, that harm the effective coordination of hardware development teams. To address these challenges, we propose design goals and necessary features to enhance hardware designers' awareness and management of dependencies, ultimately with the goal of improving collaborative workflows.

Open-source is a decentralized and collaborative method of development that encourages open contribution from an extensive and undefined network of individuals. Although commonly associated with software development (OSS), the open-source model extends to hardware development, forming the basis of open-source hardware development (OSH). Compared to OSS, OSH is relatively nascent, lacking adequate tooling support from existing platforms and best practices for efficient collaboration. Taking a necessary step towards improving OSH collaboration, we conduct a detailed case study of DrawBot, a successful OSH project that remarkably fostered a long-term collaboration on Thingiverse - a platform not explicitly intended for complex collaborative design. Through analyzing comment threads and design changes over the course of the project, we found how collaboration occurred, the challenges faced, and how the DrawBot community managed to overcome these obstacles. Beyond offering a detailed account of collaboration practices and challenges, our work contributes best practices, design implications, and practical implications for OSH project maintainers, platform builders, and researchers, respectively. With these insights and our publicly available dataset, we aim to foster more effective and efficient collaborative design in OSH projects.

Branching is a feature of distributed version control systems that facilitates the "divide and conquer" strategy present in complex and collaborative work domains. Branching has revolutionized modern software development and has the potential to similarly transform hardware product development via CAD (computer-aided design). Yet, contrasting with its status in software, branching as a feature of commercial CAD systems is in its infancy, and little research exists to investigate its use in the digital design and development of physical products. To address this knowledge gap, in this paper, we mine and analyze 719 user-generated posts from online CAD forums to qualitatively study designers' intentions for and preliminary use of branching in CAD. Our work contributes a taxonomy of CAD branching use cases, an identification of deficiencies of existing branching capabilities in CAD, and a discussion of the untapped potential of CAD branching to support a new paradigm of collaborative mechanical design. The insights gained from this study may help CAD tool developers address design shortcomings in CAD branching tools and assist CAD practitioners by raising their awareness of CAD branching to improve design efficiency and collaborative workflows in hardware development teams.

Computer-aided design (CAD) has become indispensable to increasingly collaborative hardware design processes. Despite the long-standing and growing need for collaboration with CAD models and tools, anecdotal reports and ongoing researcher efforts point to a complex and unresolved set of challenges faced by designers when working with distributed CAD. We aim to close this academic-practitioner knowledge gap through the first systematic study of professional user-driven CAD collaboration challenges. In this work, we conduct semi-structured interviews with 20 CAD professionals of diverse industries, roles, and experience levels to understand their collaborative workflows with distributed CAD tools. In total, we identify 14 challenges related to collaborative design, communication, data management, and permissioning that are currently impeding effective collaboration in professional CAD teams. Our systematic classification of CAD collaboration challenges presents a guide for pressing areas of future work, highlighting important implications for CAD researchers, practitioners, and tool builders to target new advancement in CAD infrastructure, management choices, and modelling best practices. With the insights gained from this work, we hope to ultimately improve collaboration efficiency, quality, and innovation for future product design teams.

Information retrieval has traditionally been framed in terms of searching and extracting information from mostly static resources. Interactive information retrieval (IIR) has widened the scope, with interactive dialogues largely playing the role of clarifying (i.e., making explicit, and/or refining) the information search space. Informed by market research practices, we seek to reframe IIR as a process of eliciting novel information from human interlocutors, with a chatbot-inspired virtual agent playing the role of an interviewer. This reframing flips conventional IIR into what we call an inverse information seeking dialogue, wherein the virtual agent recurrently extracts information from human utterances and poses questions intended to elicit related information. In this work, we introduce and provide a formal definition of an inverse information seeking agent, outline some of its unique challenges, and propose our novel framework to tackle this problem based on techniques from natural language processing (NLP) and IIR.