Abstract This study addresses an unexplored intersection of vocational education and training (VET), motor skill learning, craftsmanship and the architecture, engineering and construction (AEC) industry as well as expertise sharing. Acquiring proficiency in craftsmanship involves not only theoretical knowledge but also a multitude of physical skills, such as chiselling, which are honed through repetition. Mastering these manual skills and combining them with knowledge of materials, such as wood, is essential for an effective executing of craftmanship. We developed an augmented reality (AR) prototype through the design case study approach to design a support for beginners, especially apprentices, in woodworking education where the connection between craftspeople and material is important for the end results. The prototype was evaluated by 28 apprentices inside and outside a woodwork shop setting. While participants praised the prototype’s 3D visualisations and interactive models, challenges in compatibility with woodwork shop environments were evident. Our findings highlight the importance of on-site evaluations in the craftsmanship context and the significance of direct interaction with real world materials. We provide a set of seven design guidelines derived from our empirical findings to inform the development of AR-based learning applications in craftsmanship. Our discussion opens up the question of the role of interactive 3D models for collaborative learning. The research extends AR’s impact in craftsmanship and AEC industry. Our study underscores the importance of expert knowledge in handling certain materials and the potential of AR to reshape work practices and visualisations, contributing to expertise sharing in this domain.

The COVID-19 pandemic triggered an unprecedented shift from office-based to remote work, catching many organizations off guard. This paper examines a German video game development company's adaptation to enforced working from home during the first lockdown. Through remote interviews with 20 employees from various departments, we identify technological, physical, organizational, and socio-psychological challenges. To address these, we devised a Crisis-Responsive Infrastructuring framework, blending socio-technical perspectives with strategies to enhance organizational adaptability. Our research highlights the crucial and reassuring role of Information and Communication Technology in maintaining productivity and social connectivity and reshaping work dynamics and infrastructure. Further, we emphasize the importance of flexible work concepts, such as hybrid models and decentralized organizations, in fostering resilience. Finally, by advocating for adaptive infrastructures that support remote work during crises and beyond, we aim to enrich the discourse on modern work practices and offer a systematic approach to strengthening organizational resilience.

For decades, research around emerging technologies has been inspired by science fiction and vice versa. While so far almost only the technologies themselves have been considered, we explore the underlying software development and programming approaches. We therefore conduct a detailed media content analysis of twenty-seven movies that examines the role of software development in science fiction by identifying and investigating new approaches to programming and how software development is conceptualized portrayed within science fiction scenes. With the additional analysis of eighteen design fiction stories exploring the scenario “What if everyone is able to program?”, we envision potential impacts of the democratization of software development on business and society. Our study opens new discussions and perspectives, by investigating the current vision of the future of programming and uncovers new approaches to software development which can serve as a starting point for further research in the HCI community.

Most participation processes in urban planning offer poor incentives, especially for young citizens, hence important citizen's needs are excluded. Our work aims at identifying the degree to which Augmented Reality (AR) might motivate young people. We developed an AR-app with Unity3D to create new interaction concepts for use cases in urban planning. Building projects and environment changes are visualized, so citizens can contribute design ideas to the process. Using a human-centered design approach, we invited different stakeholders to participate. We conducted 40 interviews and a survey, then interaction concepts were evolved by citizens in four participatory design workshops. Our findings show that AR can motivate increased participation in urban planning. We also demonstrate a new approach to engaging low-tech users in designing high-tech solutions such as AR systems by using haptic 3D-tools like Lego or clay. Furthermore, we propose ways in which AR could be used collaboratively and embedded in existing participation processes.