Carousels have become the de-facto standard user interface in online services. However, there is a lack of research in carousels, particularly examining how recommender systems may be designed differently than the traditional single-list interfaces. One of the key elements for understanding how to design a system for a particular interface is understanding how users browse. For carousels, users may browse in a number of different ways due to the added complexity of multiple topic defined-lists and swiping to see more items.

Despite the wide-spread use of multi-list or carousel (Netflix-like) interfaces in e-commerce and streaming services, there is little academic research (less than 30 papers), especially when compared to works for single-list interfaces. Recent eye tracking results [5] have shown that users browse multi-list and carousels significantly differently than other interfaces. Carousels are much more complex, allowing a wide-range of browsing/interaction sequences with multiple topic defined-lists that can be swiped to see more items. To account for this complexity and improve recommendations, recommender systems should be designed specifically for the interfaces they are used on, in other words interface-aware recommenders.

Gaze may enhance the robustness of lie detectors but remains under-studied. This study evaluated the efficacy of AI models (using fixations, saccades, blinks, and pupil size) for detecting deception in Concealed Information Tests across two datasets. The first, collected with Eyelink 1000, contains gaze data from a computerized experiment where 87 participants revealed, concealed, or faked the value of a previously selected card. The second, collected with Pupil Neon, involved 36 participants performing a similar task but facing an experimenter. XGBoost achieved accuracies up to 74% in a binary classification task (Revealing vs. Concealing) and 49% in a more challenging three-classification task (Revealing vs. Concealing vs. Faking). Feature analysis identified saccade number, duration, amplitude, and maximum pupil size as the most important for deception prediction. These results demonstrate the feasibility of using gaze and AI to enhance lie detectors and encourage future research that may improve on this.

Carousel interfaces are widely used in e-commerce and streaming services, but little research has been devoted to them. Previous studies of interfaces for presenting search and recommendation results have focused on single ranked lists, but it appears their results cannot be extrapolated to carousels due to the added complexity. Eye tracking is a highly informative approach to understanding how users click, yet there are no eye tracking studies concerning carousels. There are very few interaction datasets on recommenders with carousel interfaces and none that contain gaze data. We introduce the RecGaze dataset: the first comprehensive feedback dataset on carousels that includes eye tracking results, clicks, cursor movements, and selection explanations. The dataset comprises of interactions from 3 movie selection tasks with 40 different carousel interfaces per user. In total, 87 users and 3,477 interactions are logged. In addition to the dataset, its description and possible use cases, we provide results of a survey on carousel design and the first analysis of gaze data on carousels, which reveals a golden triangle or F-pattern browsing behavior. Our work seeks to advance the field of carousel interfaces by providing the first dataset with eye tracking results on carousels. In this manner, we provide and encourage an empirical understanding of interactions with carousel interfaces, for building better recommender systems through gaze information, and also encourage the development of gaze-based recommenders.

Although carousels (also-known as multilists) have become the standard user interface for recommender systems in many domains (e-commerce, streaming services, etc.) replacing the ranked list, there are many unanswered questions and undeveloped areas when compared to the literature for ranked lists. This is due to two significant barriers: lack of public datasets and lack of eye tracking user studies of browsing behavior. Clicks, the standard feedback collected by recommender systems, are insufficient to understand the whole interaction process of a user with a recommender requiring system designers to make assumptions, especially on browsing behavior. Eye tracking provides a means to elucidate the process and test these assumptions. In this extended abstract, the PhD project is outlined, which aims to address the open research questions in carousel recommender systems by: 1) improving our understanding of users' browsing behavior with carousels, 2) formulating a new click model based on the empirical evidence of users' behavior, and 3) proposing a learning to rank algorithm adapted to the carousel setting. For this purpose, we will carry out the first eye tracking user study within a carousel movie recommendation setting and make the resulting unique dataset of users' gaze and clicks publicly available.

Eye tracking in recommender systems can provide an additional source of implicit feedback, while helping to evaluate other sources of feedback. In this study, we use eye tracking data to inform a collaborative filtering model for movie recommendation providing an improvement over the click-based implementations and additionally analyze the area of interest (AOI) duration as related to the known information of click data and movies seen previously, showing AOI information consistently coincides with these items of interest.