While much has been written on the age-based digital divide, more understanding of the relative importance of factors affecting use of the internet is needed. This paper analyses nationally representative data from the English Longitudinal Study of Ageing (ELSA) to understand older adults’ frequency of using the internet and reasons for not using it more. We examine the extent to which health, lifestyle, and sociodemographic correlate with the pronounced age gradient in not using the internet. We find that the reasons why people in the 80+ cohort did not use the internet more are not qualitatively different from the reasons people aged 50–64 or 65–79 did not use it more, but do differ between rare and regular users. We also find that of the myriad factors that are potentially relevant, only cognitive ability, educational attainment, and employment status were robustly associated with the age gradient in internet use.

Abstract The focus on managing problems that can arise for older adults has meant that extant HCI and Ageing research has not given the concepts of “age”’ and “ageing” the explicit theoretical attention they deserve. Attending to this gap, we critically examine a ten-year corpus of CHI publications through the lens of an existing typology that we have further developed to analyse how age is understood, interpreted, and constructed in the field of HCI. Our resulting multidimensional typology of age in HCI elucidates the distinctive characteristics of older adults considered when designing with and for this user group, but also highlights the need for a more critical, reflexive, social constructivist approach to age in HCI. Applying this approach, we explore age as a multidimensional system of stratification to better understand the phenomenon of the age-based digital divide.

The uptake of digital technology by older adults and service-providers has been partly driven by the pandemic but more recently by the erosion of in-person services because of increasing austerity and a harsher global economic climate. Against the backdrop of the UK’s cost of living crisis, we examine technology used frequently within five older adults’ households. Through two rounds of interviews and participant diaries, we show benefits and struggles of participants’ costly technology use, reflecting on what ‘cost of living’ means when technology designed to simplify older peoples lives, encounters problems. For HCI practitioners, we provide evidence of how personal smart devices can be better tailored to help older adults support themselves both economically and practically, during the cost of living crisis. We propose avenues for future research and design that better support indirect costs and reflect on how personal devices can be made self-sustaining, integrated and repairable.