Context: A deeper understanding of human factors in software engineering (SE) is essential for improving team collaboration, decision-making, and productivity. Communication channels like code reviews and chats provide insights into developers’ psychological and emotional states. While large language models excel at text analysis, they often lack transparency and precision. Psycholinguistic tools like Linguistic Inquiry and Word Count (LIWC) offer clearer, interpretable insights into cognitive and emotional processes exhibited in text. Despite its wide use in SE research, no comprehensive mapping study of LIWC’s use has been conducted. Objective: We examine the importance of psycholinguistic tools, particularly LIWC, and provide a thorough analysis of its current and potential future applications in SE research. Methods: We conducted a systematic mapping study of six prominent databases, identifying 43 SE-related papers using LIWC. Our analysis focuses on five research questions: RQ1. How was LIWC employed in SE studies, and for what purposes?, RQ2. What datasets were analyzed using LIWC?, RQ3: What Behavioral Software Engineering (BSE) concepts were studied using LIWC? RQ4: How often has LIWC been evaluated in SE research?, RQ5: What concerns were raised about adopting LIWC in SE? Results: Our findings reveal a wide range of applications, including analyzing team communication to detect developer emotions and personality, developing ML models to predict deleted Stack Overflow posts, and more recently comparing AI-generated and human-written text. LIWC has been primarily used with data from project management platforms (e.g., GitHub) and Q&A forums (e.g., Stack Overflow). Key BSE concepts include Communication , Organizational Climate , and Positive Psychology . 26 of 43 papers did not formally evaluate LIWC. Concerns were raised about some limitations, including difficulty handling SE-specific vocabulary. Conclusion: We highlight the potential of psycholinguistic tools and their limitations, and present new use cases for advancing research on human factors in SE (e.g., bias in human-LLM conversations).

Abstract The widespread adoption of conversational LLMs for software development has raised new security concerns regarding the safety of LLM-generated content. Our motivational study outlines ChatGPT’s potential in volunteering context-specific information to the developers, promoting safe coding practices. Motivated by this finding, we conduct a study to evaluate the degree of security awareness exhibited by three prominent LLMs: Claude 3, GPT-4, and Llama 3. We prompt these LLMs with Stack Overflow questions that contain vulnerable code to evaluate whether they merely provide answers to the questions or if they also warn users about the insecure code, thereby demonstrating a degree of security awareness. Further, we assess whether LLM responses provide information about the causes, exploits, and the potential fixes of the vulnerability, to help raise users’ awareness. Our findings show that all three models struggle to accurately detect and warn users about vulnerabilities, achieving a detection rate of only 12.6% to 40% across our datasets. We also observe that the LLMs tend to identify certain types of vulnerabilities related to sensitive information exposure and improper input neutralization much more frequently than other types, such as those involving external control of file names or paths. Furthermore, when LLMs do issue security warnings, they often provide more information on the causes, exploits, and fixes of vulnerabilities compared to Stack Overflow responses. Finally, we provide an in-depth discussion on the implications of our findings, and demonstrated a CLI-based prompting tool that can be used to produce more secure LLM responses.

Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on understanding the broad spectrum of emotions expressed in chats. As one of the most widely used means of communication, chats contain valuable information in the form of informal conversations, such as negative perspectives about adopting a tool. In this paper, we present a dataset of developer chat messages manually annotated with a wide range of emotion labels (and sub-labels), and analyze the type of information present in those messages. We also investigate the unique signals of emotions specific to chats and distinguish them from other forms of software communication. Our findings suggest that chats have fewer expressions of Approval and Fear but more expressions of Curiosity compared to GitHub comments. We also notice that Confusion is frequently observed when discussing programming-related information such as unexpected software behavior. Overall, our study highlights the potential of mining emotions in developer chats for supporting software maintenance and evolution tools.