There has been growing interest from both practitioners and researchers in engaging end users in AI auditing, to draw upon users' unique knowledge and lived experiences. However, we know little about how to effectively scaffold end users in auditing in ways that can generate actionable insights for AI practitioners. Through formative studies with both users and AI practitioners, we first identified a set of design goals to support user-engaged AI auditing. We then developed WeAudit, a workflow and system that supports end users in auditing AI both individually and collectively. We evaluated WeAudit through a three-week user study with user auditors and interviews with industry Generative AI practitioners. Our findings offer insights into how WeAudit supports users in noticing and reflecting upon potential AI harms and in articulating their findings in ways that industry practitioners can act upon. Based on our observations and feedback from both users and practitioners, we identify several opportunities to better support user engagement in AI auditing processes. We discuss implications for future research to support effective and responsible user engagement in AI auditing.

Sidewalk robots are increasingly common across the globe. Yet, their operation on public paths poses challenges for people with mobility disabilities (PwMD) who face barriers to accessibility, such as insufficient curb cuts. We interviewed 15 PwMD to understand how they perceive sidewalk robots. Findings indicated that PwMD feel they have to compete for space on the sidewalk when robots are introduced. We next interviewed eight robotics practitioners to learn about their attitudes towards accessibility. Practitioners described how issues often stem from robotic companies addressing accessibility only after problems arise. Both interview groups underscored the importance of integrating accessibility from the outset. Building on this finding, we held four co-design workshops with PwMD and practitioners in pairs. These convenings brought to bear accessibility needs around robots operating in public spaces and in the public interest. Our study aims to set the stage for a more inclusive future around public service robots.

Sidewalk robots are becoming increasingly common worldwide, yet their operation on public walkways presents challenges for pedestrians. This is especially true for people with motor disabilities (PWMD) who already manage obstacles such as inadequate ramps and public incivility. The addition of sidewalk robots could further intensify these difficulties, which poses an urgent need to examine how the design of sidewalk robots may influence the daily navigation experiences of PWMD. This poster illustrates findings from semi-structured interviews with ten PWMD, providing insights into their perspectives on the presence of sidewalk robots. The study uncovers potential conflicts in shared sidewalk use and the adaptive actions PWMD described needing to undertake in response. Interviewees raised concerns about whether the robots could accommodate the needs of PWMD, as compared to people walking on foot, and the repercussions of any shortcomings in this regard. Our research also examines tensions stemming from different robotic design choices, indicating the necessity for more accessible public robot designs. We further delve into PWMD’s interaction needs and modalities for routine operation and in the event of robot malfunction. As cities increasingly allow for the deployment of robots in public spaces, this work seeks to inform equitable design and deployment guidelines for sidewalk robots and calls for further research into the implications of the rise of public robots for the diverse populations that make up any given municipality.