New requirements may unfold as users gain proficiency in software usage, leading to software development that end-users can tailor to fit their demands. In this context, from a literature review, we got additional information on studies addressing tailoring software by end-users. We retrieved 42 studies from 1997 to 2020, encompassing 63 authors and 1579 references. We conducted a bibliometric analysis to examine the topic in which we applied co-authorship, co-citation, and bibliographic coupling methods. Regarding the results, we identified the clusters of authors that constitute the social and intellectual structure of the topic. In addition, we characterized the clusters’ production according to their outputs as design approaches, quality in tailorable systems, design environments, design for a new user experience, EUD-like environments challenges and findings, EUD frameworks, and EUD environments. Finally, the approach adopted can be extended to other fields, providing researchers with a structured overview of scientific outputs.

Abstract The social interaction restrictions imposed by COVID-19 required academic researchers to rethink the design of their research projects, especially those that involved human interaction. Considering this scenario, we report here the experience of conducting four studies in Human–Computer Interaction research projects that were adapted to be executed remotely: a focus group study, a communicability evaluation study, a speculative design study and a user observation study. Considering how the studies were planned, executed and analysed, we reflect on the adaptations needed, and lessons related to our experiences. From these lessons, we believe that, even after all the pandemic restrictions are lifted, we may continue conducting at least part of our research studies remotely to increase our geographical reach, reduce costs and facilitate data capture.

Television and live internet broadcasts coexist with a stream of social network commentary, engaging audiences in more complex ways than traditional ratings can represent, demanding convergent tools to analyze such contemporary media. In this work, we present PeakVis, an interactive tool that syncs a video recording with a responsive line graph representing the total number of tweets from each moment, the top messages, a dynamic word cloud, and a semantic graph showing word correlation. Thus, this novel interactive approach allows the analysis of broadcast highlights identified through Twitter posts peaks. We explored this freely available tool’s applicability by analyzing two different case studies: the season finale of a reality show and the final episode of a telenovela. We could observe that it allows us to quickly identify the most relevant segments and grasp the discussed subjects in-depth through the obtained results, showing its value in broadcast analysis.

Several non-technical skills - such as teamwork, verbal and written communication, time management, problem-solving, and critical thinking - are currently being highlighted in discussions about curriculum recommendations for the computing field. In the same way, methodological alternatives are discussed in order to support the development of these skills and engage students in the learning process. In this scenario, we report an experience carried out in three distinct Human-Computer Interaction (HCI) courses, in graduate and undergraduate programs, where the students created their own (non-digital) board games to explore specific HCI concepts. The experience involved 84 students. We observed student engagement during the proposed activities and their impressions of the impact of those activities on their learning process.

Abstract One of the main challenges faced while establishing the integration of Agile and User-Centered Design is how to facilitate communication among the invariably distinct involved practitioners. Advocating the use of artifacts as enablers in this scenario, this paper aims to explore and understand the artifacts which can facilitate the communication between developers and designers in an Agile User-Centered Design approach. Drawing upon a netnography of a globally-distributed online community, we carried out community observation, data collection, and data analysis. The data analysis and interpretation pointed out two major themes: artifacts facilitate communication and artifacts support collaboration. Our paper provides an overview of the artifacts used for communication in Agile User-Centered Design and highlights how artifact-facilitated communication ensues in the industry through a perspective from practitioners.

Feature models are considered a reference in the majority of Software Product Line (SPL) methods.There are several different feature model notations to represent requirements of an SPL, at a higher or lower level of abstraction.Some notations present properties to distinguish functional, conceptual and non-functional features of an SPL.Non-functional requirements, especially those that involve the construction of user interfaces (UI), are usually not represented in the feature models, since the user interfaces are often created manually for each product.In this paper we present an experimental study performed in order to evaluate the effort required to, as well as the benefits and drawbacks of representing UI elements during the feature modeling of a Financial SPL.To this end, we applied the Odyssey-Fex and UI-Odyssey-Fex notations to design feature models from the perspective of Domain Engineers in the context of undergraduates, M.Sc.and Ph.D. students and software engineers with some expertise in SPL.Our results indicate that the effort to use the notations are similar, but the use of the UI-Odyssey-Fex notation provides a better representativeness of UI elements.