Graph neural networks (GNNs) are widely used in urban spatiotemporal forecasting, e.g., predicting infrastructure problems. In this setting, government officials aim to identify in which neighborhoods incidents like potholes or rodents occur. The true state of incidents is observed via government inspection ratings. However, these ratings are only conducted for a sparse set of neighborhoods and incident types. We also observe the state of incidents via crowdsourced reports, which are more densely observed but may be biased due to heterogeneous reporting. First, we propose a multiview, multioutput GNN-based model that uses both unbiased rating data and biased reporting data to predict the true latent state of incidents. Second, we investigate a case study of New York City urban incidents and collect a dataset of 9,615,863 crowdsourced reports and 1,041,415 government inspection ratings over 3 years and across 139 types of incidents. We show on both real and semi-synthetic data that our model can better predict the latent state compared to models that use only reporting data or only rating data. Finally, we quantify demographic biases in crowdsourced reporting, e.g., higher-income neighborhoods report problems at higher rates. Our analysis showcases a widely applicable approach for latent state prediction using heterogeneous, sparse, and biased data.

It is difficult to evaluate machine learning classifiers without large labeled datasets, which are often unavailable. In contrast, unlabeled data is plentiful, but not easily used for evaluation. Here, we introduce Semi-Supervised Model Evaluation (SSME), a method that uses both labeled and unlabeled data to evaluate machine learning classifiers. The key idea is to estimate the joint distribution of ground truth labels and classifier scores using a semi-supervised mixture model. The semi-supervised mixture model allows SSME to learn from three sources of information: unlabeled data, multiple classifiers, and probabilistic classifier scores. Once fit, the mixture model enables estimation of any metric that is a function of classifier scores and ground truth labels (e.g., accuracy or AUC). We derive theoretical bounds on the error of these estimates, showing that estimation error decreases with the number of classifiers and the amount of unlabeled data. We present experiments in four domains where obtaining large labeled datasets is often impractical: healthcare, content moderation, molecular property prediction, and text classification. Our results demonstrate that SSME estimates performance more accurately than do competing methods, reducing error by 5.1x relative to using labeled data alone and 2.4x relative to the next best method.