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Pradheepan Raghavan

dblp:438/9846 · DBLP profile ↗
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1ranked-venue papers
1as first author
1since 2021 · last 2026
0009-0005-2325-5801ORCID · reported

Domains — the database's venue-derived domains; a paper can count in several

Databases, data management, data science and information retrieval · 1 · 1 first-author · 1 since 2021

Expertise — from the expertise taxonomy: the topics of the expert's papers under the CCF categories. A weight counts papers with recency: 1 for a paper about the topic, 0.3 when the topic is its context, halved every five years.

Artificial intelligence
1 paper
Language models and text generation · 77% Trustworthy machine learning · 23%
Software engineering, system software, and programming languages
1 paper
Services computing and microservices · 100%

Topics — the 1 heaviest of 3, each with the papers that count most for it

TopicWeightPapersLastEvidence papers
Machine learning › Trustworthy machine learning › fairness
fairness and bias mitigation
0.312026
LLMOps in Action: A Framework for Designing, Deploying, and Governing Advanced Chatbots · IEEE Trans. Knowl. Data Eng. 2026

Methods — techniques the papers use, named apart from their topics

retrieval-augmented generation · 2.0prompt engineering · 2.0fine-tuning · 2.0
YearPublicationVenuePosition
2026 LLMOps in Action: A Framework for Designing, Deploying, and Governing Advanced Chatbots
abstract
This paper presents a systematic literature review (SLR) focused on the implementation of chatbots using Large Language Models (LLMs), aimed at providing insights into the architectures, frameworks, best practices, and evaluation metrics that are shaping the field. By analyzing 39 primary studies, the review addresses six key research questions, exploring common architectures such as client-server and Retrieval-Augmented Generation (RAG), and identifying frequently utilized models, including the GPT family, BERT, and open-source models like LLaMA. The paper evaluates the performance of these models across various domains, emphasizing the impact of fine-tuning, prompt engineering, and embedding techniques on accuracy and domain-specific relevance. Additionally, it highlights the critical evaluation metrics used in LLM-based chatbot systems, including accuracy, user satisfaction, content quality, safety, and efficiency. Ethical considerations, including data governance, bias mitigation, and fairness audits, are also discussed to ensure responsible deployment of LLM chatbots. The review concludes with an exploration of the trade-offs between performance, cost-efficiency, and scalability, providing a comprehensive framework for future research and development of LLM-based chatbot applications.
Pradheepan Raghavan, Damian A. Tamburri, Stefano Fossati, Willem-Jan van den Heuvel
IEEE Trans. Knowl. Data Eng.1