Understanding what affects software developer productivity can help organizations choose wise investments in their technical and social environment. But the research literature either focuses on what correlates with developer productivity in ecologically valid settings or focuses on what causes developer productivity in highly constrained settings. In this paper, we bridge the gap by studying software developers at Google through two analyses. In the first analysis, we use panel data with 39 productivity factors, finding that code quality, technical debt, infrastructure tools and support, team communication, goals and priorities, and organizational change and process are all causally linked to self-reported developer productivity. In the second analysis, we use a lagged panel analysis to strengthen our causal claims. We find that increases in perceived code quality tend to be followed by increased perceived developer productivity, but not vice versa, providing the strongest evidence to date that code quality affects individual developer productivity.

Code review is a powerful technique to ensure high quality software and spread knowledge of best coding practices between engineers. Unfortunately, code reviewers may have biases about authors of the code they are reviewing, which can lead to inequitable experiences and outcomes. In principle, anonymous author code review can reduce the impact of such biases by withholding an author's identity from a reviewer. In this paper, to understand the engineering effects of using author anonymous code review in a practical setting, we applied the technique to 5217 code reviews performed by 300 software engineers at Google. Our results suggest that during anonymous author code review, reviewers can frequently guess authors’ identities; that focus is reduced on reviewer-author power dynamics; and that the practice poses a barrier to offline, high-bandwidth conversations. Based on our findings, we recommend that those who choose to implement anonymous author code review should reveal the time zone of the author by default, have a break-the-glass option for revealing author identity, and reveal author identity directly after the review.

Organizations have a variety of options to help their software developers become their most productive selves, from modifying office layouts, to investing in better tools, to cleaning up the source code. But which options will have the biggest impact? Drawing from the literature in software engineering and industrial/organizational psychology to identify factors that correlate with productivity, we designed a survey that asked 622 developers across 3 companies about these productivity factors and about self-rated productivity. Our results suggest that the factors that most strongly correlate with self-rated productivity were non-technical factors, such as job enthusiasm, peer support for new ideas, and receiving useful feedback about job performance. Compared to other knowledge workers, our results also suggest that software developers' self-rated productivity is more strongly related to task variety and ability to work remotely.

Maintaining awareness of useful tools is a substantial challenge for developers. Physical newsletters are a simple technique to inform developers about tools. In this paper, we evaluate such a technique, called Testing on the Toilet, by performing a mixed-methods case study. We first quantitatively evaluate how effective this technique is by applying statistical causal inference over six years of data about tools used by thousands of developers. We then qualitatively contextualize these results by interviewing and surveying 382 developers, from authors to editors to readers. We found that the technique was generally effective at increasing software development tool use, although the increase varied depending on factors such as the breadth of applicability of the tool, the extent to which the tool has reached saturation, and the memorability of the tool name.

Without usable and accurate documentation of how to use an API, developers can find themselves deterred from reusing relevant code. In C++, one place developers can find documentation is in a header file. When information is missing, they may look at the corresponding implementation code. To understand what's missing from C++ API documentation and the factors influencing whether it will be fixed, we conducted a mixed-methods study involving two experience sampling surveys with hundreds of developers at the moment they visited implementation code, interviews with 18 of those developers, and interviews with 8 API maintainers. In many cases, updating documentation may provide only limited value for developers, while requiring effort maintainers don't want to invest. We identify a set of questions maintainers and tool developers should consider when improving API-level documentation.

Digital technologies have enabled new temporalities of media consumption in the home. Through a field study of home television viewing practices, we investigated temporal orderings of television watching. In contrast to traditional pictures of television use, our evidence suggests that rhythms across households play an important role in shaping television watching. Further, we found a flexibility and openness within the patterns of television viewing that we refer to as “plasticity.” Our data suggest that plasticity and rhythms co-exist and together compose the qualitative experience of domestic television time; an understanding of both aspects of temporality suggests an approach for the design of future television technologies.