Multi-types of behaviors (e.g., clicking, carting, purchasing, etc.) widely exist in most real-world recommendation scenarios, which are beneficial to learn users’ multi-faceted preferences. As dependencies are explicitly exhibited by the multiple types of behaviors, effectively modeling complex behavior dependencies is crucial for multi-behavior prediction. The state-of-the-art multi-behavior models learn behavior dependencies indistinguishably with all historical interactions as input. However, different behaviors may reflect different aspects of user preference, which means that some irrelevant interactions may play as noises to the target behavior to be predicted. To address the aforementioned limitations, we introduce multi-interest learning to the multi-behavior recommendation. More specifically, we propose a novel Coarse-to-fine Knowledge-enhanced Multi-interest Learning (CKML) framework to learn shared and behavior-specific interests for different behaviors. CKML introduces two advanced modules, namely Coarse-grained Interest Extracting (CIE) and Fine-grained Behavioral Correlation (FBC) , which work jointly to capture fine-grained behavioral dependencies. CIE uses knowledge-aware information to extract initial representations of each interest. FBC incorporates a dynamic routing scheme to further assign each behavior among interests. Empirical results on three real-world datasets verify the effectiveness and efficiency of our model in exploiting multi-behavior data.

Knowledge graphs (KGs) can help enhance recommendations, especially for the data-sparsity scenarios with limited user-item interaction data. Due to the strong power of representation learning of graph neural networks (GNNs), recent works of KG-based recommendation deploy GNN models to learn from both knowledge graph and user-item bipartite interaction graph. However, these works have not well considered the hierarchical structure of knowledge graph, leading to sub-optimal results. Despite the benefit of hierarchical structure, leveraging it is challenging since the structure is always partly-observed. In this work, we first propose to reveal unknown hierarchical structures with a supervised signal detection method and then exploit the hierarchical structure with disentangling representation learning. We conduct experiments on two large-scale datasets, of which the results well verify the superiority and rationality of the proposed method. Further experiments of ablation study with respect to key model designs have demonstrated the effectiveness and rationality of our proposed model. The code is available at https://github.com/tsinghua-fib-lab/HIKE .

The recommender system is one of the most fundamental information services. A significant effort has been devoted to improving prediction accuracy, inevitably leading to the potential degradation of recommendation diversity. Moreover, individuals have different needs for diversity. To address these problems, diversity-enhanced approaches are proposed to modify the recommender models. However, these methods fail to break free from the relevance-oriented paradigm and are mostly haunted by sharply-declined accuracy and high computational costs. To tackle these challenges, we propose the Dual-Process Graph Neural Network (DPGNN), an efficient diversity-enhanced recommender system, resonating with the dual-process model of human cognition and the arousal theory of human interest. The first stage reduces the risk of suboptimal output during the training procedure, which helps to find a solution outside the relevance-oriented paradigm. Moreover, the second stage utilizes user-specific rating adjustments, boosting the recommendation diversity and accommodating users' distinctive needs with minimum computational costs. Extensive experiments on real-world datasets verify the effectiveness of our method in improving diversity, while maintaining accuracy with low computational costs.

Graph Neural Network (GNN)-based models have become the mainstream approach for recommender systems. Despite the effectiveness, they are still suffering from the cold-start problem, i.e., recommend for few-interaction items. Existing GNN-based recommendation models to address the cold-start problem mainly focus on utilizing auxiliary features of users and items, leaving the user-item interactions under-utilized. However, embeddings distributions of cold and warm items are still largely different, since cold items' embeddings are learned from lower-popularity interactions, while warm items' embeddings are from higher-popularity interactions. Thus, there is a seesaw phenomenon, where the recommendation performance for the cold and warm items cannot be improved simultaneously. To this end, we proposed a Uncertainty-aware Consistency learning framework for Cold-start item recommendation (shorten as UCC) solely based on user-item interactions. Under this framework, we train the teacher model (generator) and student model (recommender) with consistency learning, to ensure the cold items with additionally generated low-uncertainty interactions can have similar distribution with the warm items. Therefore, the proposed framework improves the recommendation of cold and warm items at the same time, without hurting any one of them. Extensive experiments on benchmark datasets demonstrate that our proposed method significantly outperforms state-of-the-art methods on both warm and cold items, with an average performance improvement of 27.6%.

In the information-overloaded era of the Web, recommender systems that provide personalized content filtering are now the mainstream portal for users to access Web information. Recommender systems deploy machine learning models to learn users’ preferences from collected historical data, leading to more centralized recommendation results due to the feedback loop. As a result, it will harm the ranking of content outside the narrowed scope and limit the options seen by users. In this work, we first conduct data analysis from a graph view to observe that the users’ feedback is restricted to limited items, verifying the phenomenon of centralized recommendation. We further develop a general simulation framework to derive the procedure of the recommender system, including data collection, model learning, and item exposure, which forms a loop. To address the filter bubble issue under the feedback loop, we then propose a general and easy-to-use reinforcement learning-based method, which can adaptively select few but effective connections between nodes from different communities as the exposure list. We conduct extensive experiments in the simulation framework based on large-scale real-world datasets. The results demonstrate that our proposed reinforcement learning-based control method can serve as an effective solution to alleviate the filter bubble and the separated communities induced by it. We believe the proposed framework of controllable recommendation in this work can inspire not only the researchers of recommender systems, but also a broader community concerned with artificial intelligence algorithms’ impact on humanity, especially for those vulnerable populations on the Web.

Graph neural networks (GNNs) have achieved significant success in numerous fields under settings where training and testing graphs are identically distributed. However, this setting is rarely satisfied in real life. Due to the lack of out-of-distribution (OOD) generalization abilities, existing GNNs methods perform disappointingly when there exist distribution shifts between testing and training graphs. Though several attempts have been made to deal with the issue, they mainly focus on structural properties while overlooking rich graph feature information. To this end, we propose an Invariant Factor GNN (IFGNN), which utilizes causal factor graphs to achieve invariant performances across different environments. Specifically, we dissect the graph generalization problem in a causal view, and argue that the key of graph generalization lies in discovering causal factors. Thus we extract the latent factors in the graph through disentanglement, and the causal ones are discovered with the invariant learning mechanism. We conduct extensive experiments on both synthetic and real-world datasets with distribution shifts to validate the OOD generalization abilities. The results demonstrate that our proposed IFGNN significantly outperforms the state-of-the-art baselines.

Practical recommender systems experience a cold-start problem when observed user-item interactions in the history are insufficient. Meta learning, especially gradient based one, can be adopted to tackle this problem by learning initial parameters of the model and thus allowing fast adaptation to a specific task from limited data examples. Though with significant performance improvement, it commonly suffers from two critical issues: the non-compatibility with mainstream industrial deployment and the heavy computational burdens, both due to the inner-loop gradient operation. These two issues make them hard to be applied in practical recommender systems. To enjoy the benefits of meta learning framework and mitigate these problems, we propose a recommendation framework called Contextual Modulation Meta Learning (CMML). CMML is composed of fully feed-forward operations so it is computationally efficient and completely compatible with the mainstream industrial deployment. CMML consists of three components, including a context encoder that can generate context embedding to represent a specific task, a hybrid context generator that aggregates specific user-item features with task-level context, and a contextual modulation network, which can modulate the recommendation model to adapt effectively. We validate our approach on both scenario-specific and user-specific cold-start setting on various real-world datasets, showing CMML can achieve comparable or even better performance with gradient based methods yet with higher computational efficiency and better interpretability.