VLDB 2026 Research / reviewers in the wild / expert
Marisol Wong-Villacres
dblp:62/9599 · also Marisol Wong-Villacrés
· DBLP profile ↗
28ranked-venue papers
9as first author
17since 2021 · last 2026
0000-0002-8071-6716ORCID · corroborated
Domains — the database's venue-derived domains; a paper can count in several
Human-computer interaction and ubiquitous computing · 25 · 8 first-author · 16 since 2021Applied, interdisciplinary, general and emerging computing · 5 · 1 first-author · 3 since 2021Artificial intelligence and machine learning · 2 · 1 first-author · 2 since 2021
| Year | Publication | Venue | Position |
|---|---|---|---|
| 2026 | From Reflection to Repair: A Scoping Review of Dataset Documentation ToolsabstractDataset documentation is widely recognized as essential for the responsible development of automated systems. Despite growing efforts to support documentation through different kinds of artifacts, little is known about the motivations shaping documentation tool design or the factors hindering their adoption. We present a systematic review supported by mixed-methods analysis of 59 dataset documentation publications to examine the motivations behind building documentation tools, how authors conceptualize documentation practices, and how these tools connect to existing systems, regulations, and cultural norms. Our analysis shows four persistent patterns in dataset documentation conceptualization that potentially impede adoption and standardization: unclear operationalizations of documentation’s value, decontextualized designs, unaddressed labor demands, and a tendency to treat integration as future work. Building on these findings, we propose a shift in Responsible AI tool design toward institutional rather than individual solutions, and outline actions the HCI community can take to enable sustainable documentation practices. Pedro Reynolds-Cuéllar, Marisol Wong-Villacres, Adriana Alvarado Garcia, Heila Precel |
CHI | 2 |
| 2026 | The Limits of Technological Disruption: AI Imaginaries for Parkinson's Care in Low-Resourced Public Health SystemsabstractAI research in healthcare often promotes disruptive innovations for diagnosis and care, yet the infrastructural and clinical realities of many public health systems raise questions about whether such transformations are sustainable. We present an exploratory qualitative study with ten Parkinson’s disease (PD) specialists and decision-makers in Ecuador’s public healthcare system—a low-resource setting—examining how they perceive disruptive AI approaches for PD. Our findings show that infrastructural constraints shape not only AI adoption, but also stakeholders’ capacity to imagine disruptive technological futures. Participants favored AI systems that support existing clinical workflows over stand-alone predictive systems for early diagnosis. We discuss methodological and ethical implications for responsible, sustainable AI design and argue for revalorizing non-disruptive, support-oriented AI as a legitimate goal for low-resourced public healthcare systems. Luis Ramos-Pozo, Juan Pisco-Jordán, Gabriel Madroñero-Pachajoa, Gonzalo Méndez 0002, Javier Tibau, Marisol Wong-Villacres |
COMPASS | 6 |
| 2025 | Emerging Data Practices: Data Work in the Era of Large Language Models
Adriana Alvarado Garcia, Heloisa Candello, Karla A. Badillo-Urquiola, Marisol Wong-Villacres |
CHI | 4 |
| 2025 | Service Learning as a Catalyst for Building HCI Capacity in the Global South: Reflections from a First Exploration in Ecuador
Marisol Wong-Villacres, Ronny Andrade, Gladys Carrillo |
COMPASS | 1 |
| 2025 | Error Resolution Strategies: What do Novice Non-Native English Programmers Use?abstractThis study investigates the error resolution strate-gies employed by novice non-native English-speaking students in programming tasks. A controlled experiment was conducted with think-aloud sessions to solve code fragments containing syntax and logic errors, allowing participants to use any resources and tools but AI. Observations and notes were taken on each student's actions and answers to questions from two accompanying researchers. Four distinct strategies emerged: Trial-and-Error, Debugging, Online Searching, and Online Translation. Our findings suggest that students rely mainly on trial-and-error while missing opportunities to apply other strategies or poorly executing them. Rafael Bonilla, Marisol Wong-Villacres, Michael J. Johnson, Juan Guadalupe, Adair Abrigo, Ashmitha Julius Aravind, Bryan Segovia, Fausto Jacome |
EDUCON | 2 |
| 2025 | PACMHCI, V9, N2, April 2025 CSCW EditorialabstractWe are again thrilled to be able to present the Computer-Supported Cooperative Work and Social Computing (CSCW) community with an issue of the Proceedings of the ACM on Human-Computer Interaction, containing very interesting and relevant scholarship from its members. This issue includes 211 papers, of which 192 were accepted from the January 2024 cycle, and 19 were accepted from the July 2024 cycle. It reflects great efforts and contributions from external reviewers, Associate Chairs and Editors, who together have conducted a rigorous review process to select contributions of the highest quality advancing the CSCW field. As Track Chairs, we are grateful for the community's collective efforts to continue shaping and sharing CSCW's tradition of high-quality scholarship across the years. Xiaojuan Ma, Xinru Page, Chiara Rossitto, Norman Makoto Su, Daniel Cardoso Llach, Maryam Mustafa, Shuo Niu, Daniele Quercia, Marisol Wong-Villacres |
Proc. ACM Hum. Comput. Interact. | 9 |
| 2025 | PACMHCI, V9, N7, November 2025 CSCW EditorialabstractWe are again thrilled to be able to present the Computer-Supported Cooperative Work and Social Computing (CSCW) community with an issue of the Proceedings of the ACM on Human-Computer Interaction, containing very interesting and relevant scholarship from its members. This issue includes 313 papers, of which 45 were accepted from the January 2024 cycle, 85 were accepted from the July 2025 cycle, and 183 were accepted from the October 2025 cycle. It reflects great efforts and contributions from external reviewers, Associate Chairs and Editors, who together have conducted a rigorous review process to select contributions of the highest quality advancing the CSCW field. As Track Chairs, we are grateful for the community's collective efforts to continue shaping and sharing CSCW's tradition of high-quality scholarship across the years. Xiaojuan Ma, Xinru Page, Chiara Rossitto, Norman Makoto Su, Daniel Cardoso Llach, Maryam Mustafa, Shuo Niu, Daniele Quercia, Marisol Wong-Villacres |
Proc. ACM Hum. Comput. Interact. | 9 |
| 2025 | The Hidden Workload: Student Data Work in Multimodal Algorithmic EvaluationsabstractAs algorithmic systems increasingly mediate human activities across diverse domains, they shift more responsibility for data collection onto users, fundamentally altering the nature of data work. This paper examines the implications of this shift by investigating student-led data collection and automated feedback interpretation using a mobile, multimodal learning analytics (MMLA) tool designed to coach oral presentation skills. Our findings reveal that while this user-controlled data collection provides greater flexibility, it also imposes speculative labor, compelling students to adjust their behavior to align with perceived standards of good data even when such changes are unwarranted. The study highlights the often-overlooked informal labor involved in managing the socio-material conditions of data collection, emphasizing the need for MMLA tools that offer adaptive support and guidance. These insights extend to algorithmic system design in educational and professional contexts, advocating for systems that balance user autonomy with workload-minimizing guidance to achieve equitable accountability. Gonzalo Méndez 0002, Jhonston Hernan Benjumea, Leonardo Eras, Federico Domínguez, Marisol Wong-Villacres |
Proc. ACM Hum. Comput. Interact. | 5 |
| 2024 | Politics of the Past: Understanding the Role of Memory, Postmemory, and Remembrance in Navigating the History of Migrant FamiliesabstractThe importance of history as an HCI method has been gaining increasing attention in HCI literature. However, the mainstream historical sources (books, documentaries, etc.) and methods often risk (re)producing western colonial biases potentially providing a narrow one-sided perspective on history and detaching “sanitized facts” from people’s emotional accounts. While oral history and similar alternative methods are often used as a countermeasure, their applicability has remained underexplored in HCI, especially in a sensitive context, such as migration. We build on the rich body of social science work on collective memory to introduce a complementary way of navigating the past of the migrant families, and also reveal the corresponding challenges to advance this literature. Our interview study with 17 migrant families highlights how the politics of remembrance, family dynamics, and postmemory shape the past stories of migrant families. We discuss how these findings inform the HCI literature on migration, design, and postcolonial computing. Nabila Chowdhury, Natasha Shokri, Cibeles Herrera Valera, Carolina Reyes Marquez, Md. Rashidujjaman Rifat, Marisol Wong-Villacres, Cosmin Munteanu, Negin Dahya, Syed Ishtiaque Ahmed |
CHI | 7 |
| 2024 | Bitacora: A Toolkit for Supporting NonProfits to Critically Reflect on Social Media Data UseabstractIn this paper, we describe the design and evaluation of the toolkit Bitacora, addressed to practitioners working in non-profit organizations interested in integrating Twitter data into their work. The toolkit responds to the call to maintain the locality of data by promoting a qualitative and contextualized approach to analyzing Twitter data. We assessed the toolkit’s effectiveness in guiding practitioners to search, collect, and be critical when analyzing data from Twitter. We evaluated the toolkit with ten practitioners from three non-profit organizations of different aims and sizes in Mexico. The assessment surfaced tensions between the assumptions embedded in the toolkit’s design and practitioners’ expectations, needs, and backgrounds. We show that practitioners navigated these tensions in some cases by developing strategies and, in others, questioning the appropriateness of using Twitter data to inform their work. We conclude with recommendations for researchers who developed tools for non-profit organizations to inform humanitarian action. Adriana Alvarado Garcia, Marisol Wong-Villacres, Benjamín Hernández, Christopher A. Le Dantec |
CHI | 2 |
| 2024 | PACMHCI V8, CSCW1, April 2024 EditorialabstractWe are extremely happy to be able to present the Computer-Supported Cooperative Work and Social Computing (CSCW) community with this issue of the Proceedings of the ACM on Human-Computer Interaction, containing very interesting and relevant scholarship from its members. This issue includes 209 papers, of which 175 were accepted from the Jan 2023 cycle, and 34 were accepted from the Jul 2023 cycle. It reflects great efforts and contributions from external reviewers, Associate Chairs and Editors, who together have conducted a rigorous review process to select contributions of the highest quality advancing the CSCW field. As Track Chairs, we are grateful for the community's collective efforts to continue shaping and sharing CSCW's tradition of high-quality scholarship across the years. Munmun De Choudhury, Xianghua Ding, Shion Guha, Aparecido Fabiano Pinatti de Carvalho, Daniel Cardoso Llach, Maryam Mustafa, Daniele Quercia, Marisol Wong-Villacres |
Proc. ACM Hum. Comput. Interact. | 8 |
| 2024 | PACMHCI V8, CSCW2, November 2024 EditorialabstractWe are delighted to present this issue of the Proceedings of the ACM on Human-Computer Interaction to the Computer-Supported Cooperative Work and Social Computing (CSCW) community. The issue contains 171 papers, of which 117 were accepted from the July 2023 cycle, and 55 were accepted from the January 2024 cycle, and one was withdrawn. Exploring a broad range of inspiring and timely topics, the issue collects the sustained efforts of a community of authors, external reviewers, Associate Chairs, and Editors. The result is an outstanding selection of high-quality contributions which are certain to shape the future of the field. Our deepest gratitude as Papers Chairs goes to this community for its determination to extend the CSCW traditions of collegiality and rigor in crafting extraordinary scholarship. Daniel Cardoso Llach, Maryam Mustafa, Shuo Niu, Daniele Quercia, Marisol Wong-Villacres |
Proc. ACM Hum. Comput. Interact. | 5 |
| 2023 | Mobilizing Social Media Data: Reflections of a Researcher Mediating between Data and OrganizationabstractThis paper examines the practices involved in mobilizing social media data from their site of production to the institutional context of non-profit organizations. We report on nine months of fieldwork with a transnational and intergovernmental organization using social media data to understand the role of grassroots initiatives in Mexico, in the unique context of the COVID-19 pandemic. We show how different stakeholders negotiate the definition of problems to be addressed with social media data, the collective creation of ground-truth, and the limitations involved in the process of extracting value from data. The meanings of social media data are not defined in advance; instead, they are contingent on the practices and needs of the organization that seeks to extract insights from the analysis. We conclude with a list of reflections and questions for researchers who mediate in the mobilization of social media data into non-profit organizations to inform humanitarian action. Adriana Alvarado Garcia, Marisol Wong-Villacres, Milagros Miceli, Benjamín Hernández, Christopher A. Le Dantec |
CHI | 2 |
| 2023 | Para Cima y Pa' Abajo: Building Bridges Between HCI Research in Latin America and in the Global NorthabstractThe Human-computer Interaction (HCI) community has the opportunity to foster the integration of research practices across the Global South and North to begin overcoming colonial relationships. In this paper, we focus on the case of Latin America (LATAM), where initiatives to increase the representation of HCI practitioners lack a consolidated understanding of the practices they employ, the factors that influence them, and the challenges that practitioners face. To address this knowledge gap, we employ a mixed-methods approach, comprising a survey (66 respondents) and in-depth interviews (19 interviewees). Our analyses characterize a set of research perspectives on how HCI is practiced in/about LATAM; a set of driving forces and tensions with a heavy reliance on diasporic dynamics; and a set of professional demands and associated structural limitations. We also offer a roadmap towards building connections across HCI communities, in an attempt to rebuild HCI as a pluriverse. Pedro Reynolds-Cuéllar, Marisol Wong-Villacres, Karla A. Badillo-Urquiola, Mayra Donaji Barrera Machuca, Franceli L. Cibrian, Marianela Ciolfi Felice, Carolina Fuentes, Laura S. Gaytán-Lugo, Vivian Motti 0001, Monica Perusquía-Hernández, Oscar A. Lemus |
CHI | 2 |
| 2022 | Digital Platform Use for Refugee Crisis ResponseabstractIncreases in forced migration crises and the digitalization of humanitarian response require ongoing innovation in information management tools and processes. Our research-in-progress examines emergent data aggregation and data quality management methods enabled by a humanitarian data sharing platform from the Global North. Through an international and inter-regional comparison of this platform's use, our team of international faculty will generate insights for humanitarian informatics theory as well as practice. Specifically, our research examines the role of power and control in collaborative humanitarian operations. Given the neocolonial dimensions of the humanitarian system, we also explore potential North/South divides and their effects. Preliminary results provide insight into power exercised in national response, diversity in aggregation procedures related to technology and staff preferences, and the loss of data's meaning due to the centralization processes supported by data aggregation. Carleen F. Maitland, Marisol Wong-Villacres, Roberto Pereira 0002, Elba del Carmen Valderrama Bahamóndez, Letícia M. Peres, Rehema Baguma |
ICTD | 2 |
| 2022 | An Exploratory Evaluation of a Collaboration Feedback ReportabstractProviding formative feedback to foster collaboration and improve students’ practice has been an emerging topic in CSCL and LA research communities. However, this pedagogical practice could be unrealistic in authentic classrooms, as observing and annotating improvements for every student and group exceeds the teacher’s capabilities. In the research area of group work and collaborative learning, current learning analytics solutions have reported accurate computational models to understand collaboration processes, yet evaluating formative collaboration feedback, where the final user is the student, is an under-explored research area. This paper reports an exploratory evaluation to understand the effects a collaboration feedback report through an authentic study conducted in regular classes. Fifty students from a Computer Science undergraduate program participated in the study. We followed an user-centered design approach to define six collaboration aspects that are relevant to students. These aspects were part of initial prototypes for the feedback report. From the exploratory intervention, we did not find effects between students who received the feedback (experimental condition) report and those who did not (control condition). Finally, this paper discusses design implications for further feedback report designs and interventions. Vanessa Echeverría, Marisol Wong-Villacres, Xavier Ochoa 0001, Katherine Chiluiza |
LAK | 2 |
| 2021 | Reflections on Assets-Based Design: A Journey Towards A Collective of Assets-Based ThinkersabstractThe field of Computer-Supported Cooperative Work (CSCW) has long recognized a socio-technical gap complicating the design of technologies that can sustainably meet social needs. In response, a growing body of research advocates for assets-based design, an approach that seeks to build upon what the individuals and community already have. The emphasis on positioning assets rather than needs at the center of the process can complicate designers' decisions on what activities to foster, how to conduct them, and what outcomes to expect. In this paper, we reflect on two different assets-based design endeavors with vulnerable populations. Our reflections present assets-based design as an ongoing process that prioritizes the formation and evolution of a collective of assets-based thinkers who continually learn about their assets and ways to use them to attain desirable change. From that reflection, we contribute three methodological commitments for assets-based design to the growing CSCW scholarship on supporting vulnerable communities to attain emancipatory transformations: (1) embedding trust-building elements throughout the journey; (2) facilitating the formation of an interdependent collective; and (3) making moves towards incremental transformations. Further, we contribute a discussion on the change of perspective that entails for researchers and designers interested in undertaking assets-based design. In particular, we underscore the need to recognize the value of work before the work, to see technology as an intermediary rather than an inevitable end, and embrace impact in the shape of slow incremental transformation. Marisol Wong-Villacres, Aakash Gautam, Deborah G. Tatar, Betsy James DiSalvo |
Proc. ACM Hum. Comput. Interact. | 1 |
| 2020 | Culture in Action: Unpacking Capacities to Inform Assets-Based DesignabstractThe field of Human-Computer Interaction (HCI) aims at securing a lasting impact for technology-based interventions in the context of social inequities. Increasingly, HCI scholars are proposing assets-based design as an effective approach towards this issue. Rather than starting from people's needs and deficits, this approach posits that design should start from a deep understanding of people's assets. A pending issue, however, is how to account for the situated nature of assets; that is, how to decide which asset to leverage and for what design purpose. Drawing from cultural sociology and shifting the emphasis from assets to capacities, we propose Swidler's theory of culture-in-action as an analytical lens for unpacking the complex relationship between capacities, goals, and structural limitations. Leveraging findings from a Participatory Design engagement with 35 Latino immigrant parents for envisioning parent-education technologies, we demonstrate the applicability of this lens. We contribute to HCI scholarship by further discussing 1) how to analyze capacities' design potential, and 2) the methodological particularities for collecting them. Marisol Wong-Villacres, Carl F. DiSalvo, Neha Kumar 0001, Betsy James DiSalvo |
CHI | 1 |
| 2019 | Engaging Lived and Virtual RealitiesabstractWe examined the integration of VR into informal and less-structured learning environments in Atlanta (USA) and Mumbai (India) through a process of co-design, co-creation, and co-learning with students and teachers where students learned to use VR to engage with their economic, social, and cultural realities. Using qualitative methods, we engaged students and teachers at both sites in VR content creation activities; through these activities, we attempt to uncover a deeper understanding of the challenges and opportunities of introducing low-cost mobile VR for content generation, consumption, and sharing in underserved learning contexts. We also motivate future work that looks at integrating VR in new contexts, using flexible methods, across borders. The larger vision of our research is to advance us towards greater accessibility and inclusivity of VR across diverse learning environments. Aditya Vishwanath, Naveena Karusala, Marisol Wong-Villacres, Neha Kumar 0001 |
CHI | 3 |
| 2019 | The Parenting Actor-Network of Latino Immigrants in the United StatesabstractThe field of Human-Computer Interaction (HCI) has shown a growing interest in how technology might support parenting. An area that remains underexplored is the design of technology to support parents from nondominant groups in positively impacting their children's education. Drawing on Actor-Network Theory (ANT), our paper takes a sociotechnical view of low-income Latino Spanish-speaking immigrants in the U.S.---a large nondominant group---attempting to form alliances with other actors such as teachers, the broader community, and technology to exchange information that might enrich their children's education. The use of ANT allowed us to advance work on parenting in HCI by providing a deeper understanding of the reasons---including attributes embedded in technology---impacting the quality of information channels in the parental engagement network of a nondominant group. Further, our ANT analysis illuminates a discussion of challenges and opportunities for technology to intervene in the network in ways that align with all actors' needs and harness their potentialities. Marisol Wong-Villacres, Neha Kumar 0001, Betsy James DiSalvo |
CHI | 1 |
| 2019 | Aspirations-based designabstractWe present a case for aspirations-based design by drawing on a qualitative inquiry into the lives of young girls in rural West Bengal (India). These girls form a particularly vulnerable population, coming from an area known to be susceptible to sex trafficking and crimes against women. We leverage our findings to engage with Kentaro Toyama's call for greater attention to aspirations in designing technology for development [51]. We highlight the aspirations of and for these girls and reflect on the embedded, temporal, and mutable qualities of these aspirations. Finally, we examine how an aspirations-based design approach might factor these qualities into technology design. Although our analysis draws on empirical findings from rural/suburban India, the insights derived from this research are relevant for the process of designing technologies towards fulfillment of aspirations, more generally. Neha Kumar 0001, Marisol Wong-Villacres, Naveena Karusala, Aditya Vishwanath, Arkadeep Kumar, Azra Ismail |
ICTD | 2 |
| 2019 | Consejero automatico: chatbots for supporting Latino parents' educational engagementabstractParents' participation and actual engagement in their children's education is one of the most important predictors of children's academic success. However, inequities in information access prevent many parents in the United States from engaging in ways that allow their children to achieve such success. We present preliminary research that holistically captures everyday technology and information practices of low-income Latino immigrants in Atlanta, Georgia. Our findings identify assets mobilized by these parents to design Consejero Automatico, a chatbot for WhatsApp that helps parents improve their information-seeking practices. We use Consejero as a probe for uncovering design goals and constraints when leveraging everday assets, and present a preliminary results that emphasize the role of trust in driving the adoption of tools for enhancing information sharing amongst the targeted group. Marisol Wong-Villacres, Hayley I. Evans, Danielle Schechter, Betsy James DiSalvo, Neha Kumar 0001 |
ICTD | 1 |
| 2019 | Engaging Feminist Solidarity for Comparative Research, Design, and PracticeabstractResearch in the fields of Computer Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) is increasingly embracing and moving across borders. While universalism in such research is widely rejected, sole focus on the "particular'' is also commonly critiqued. Kentaro Toyama unpacks this tension, calling for balance via "deliberate efforts to understand the interplay of human universals and cultural differences, and how it pertains to design.'' In this paper, one such deliberate effort, we introduce the notion of feminist solidarity---as theorized by Chandra Mohanty---for drawing connections across borders in CSCW and HCI research, design, and practice. To enable contributions in these fields to cross cultures and geographies in productive ways, we draw attention to commonalities in the struggles and processes of resistance operating in different contexts of study. To do this, we present lessons learned from conducting three comparative studies in six contexts, which were located across various borders. The primary contribution of our analysis is to leverage a feminist solidarity-based approach towards extending conversations on comparative, transnational, and feminist CSCW and HCI research, design, and practice. Our focus remains on resource-constrained regions across the world, in both the Global North and South. Neha Kumar 0001, Naveena Karusala, Azra Ismail, Marisol Wong-Villacres, Aditya Vishwanath |
Proc. ACM Hum. Comput. Interact. | 4 |
| 2019 | The Work of Bilingual Parent-Education Liaisons: Assembling Information Patchworks for Immigrant ParentsabstractIn this paper, we examine the information work that bilingual parent-education liaisons perform to create connections towards assisting immigrant parents in the United States. As part of formal and informal educational institutions, liaisons operate between different social worlds---within and beyond the domain of education---to maximize immigrant parents' engagement in their children's academic lives. Drawing upon ethnographic fieldwork with low-income Latino immigrants and their liaisons, we explore how liaisons leverage technology, content, and people to align these worlds; bringing them closer to mutual understanding. We borrow inspiration from the analytical lens of seams suggested by Vertesi to explore how liaisons manage the "seams'' between worlds. This analysis provides a rich and unique perspective of the work that successfully engages immigrant parents with their children's education, as well as the tensions that challenge that engagement. This understanding of the work that liaisons do with and across seams provides insights to inform design directions for technology that could facilitate and amplify their efforts. Finally, we highlight how exploring the seams that liaisons work with can inform the field of Computer-Supported Collaborative Work (CSCW) on the role of technology in mediation. Marisol Wong-Villacres, Neha Kumar 0001, Betsy James DiSalvo |
Proc. ACM Hum. Comput. Interact. | 1 |
| 2018 | Designing for IntersectionsabstractIn response to the recent call for a more intersectionally-aware field of human-computer interaction (HCI), we aim to operationalize intersectionality for technology design in HCI. We develop our lens of intersectionality by drawing on the work of Rita Kaur Dhamoon, and use it to analyze data collected from a multi-sited ethnographic study of seven low-resource learning environments in the Indian states of Maharashtra, Tamil Nadu, and West Bengal. Our research contributions are threefold. First, we extend conversations in Intersectional HCI by expanding its scope from understanding users to recognizing social processes. Second, we emphasize the importance of factoring in both penalties and privileges when conducting research in underserved contexts. Finally, we engage situated comparisons as a methodology to identify pathways for designing interactive systems across intersectionally diverse environments. Marisol Wong-Villacres, Arkadeep Kumar, Aditya Vishwanath, Naveena Karusala, Betsy James DiSalvo, Neha Kumar 0001 |
Conference on Designing Interactive Systems | 1 |
| 2018 | Facebook in Venezuela: Understanding Solidarity Economies in Low-Trust EnvironmentsabstractSince 2014, Venezuela has experienced severe economic crisis, including scarcity of basic necessities such as food and medicine. This has resulted in over-priced goods, scams, and other forms of economic abuse. We present an investigation of Venezuelans' efforts to form an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups, individuals can barter for items at fair prices. We highlight group practices and design features of Facebook Groups which support solidarity or anti-solidarity behaviors. We conclude by leveraging design principles for online communities presented by Kollock to present strategies to design more effective SEs in environments of low trust. Hayley I. Evans, Marisol Wong-Villacres, Eric Gilbert, Rosa I. Arriaga, Michaelanne Thomas, Amy S. Bruckman |
CHI | 2 |
| 2017 | Design Guidelines for Parent-School Technologies to Support the Ecology of Parental EngagementabstractParents' engagement in their children's education is key to children's academic success and social development. For many parents in the U.S., engagement is still a struggle partly due to a lack of communication and community-building tools that support the broader ecology of parenting, or parental ecology. Although current technologies have the potential to create opportunities to improve parental engagement, little is known about the impact of existing technology's design on the parental ecology. We present findings from 63 interviews with parents and an observation of existing technologies that support parent-school interactions. We found four critical issues that the design of current technologies need to address: (1) inflexibility in the boundaries of digital spaces, (2) inequality, (3) fragmentation and inconsistency of information, and (4) lack of relevant non-academic information. As a result, we propose design guidelines for technologies to support the parental ecology, and reflect on design issues that require further research. Marisol Wong-Villacres, Upol Ehsan, Amber Solomon, Mercedes Pozo Buil, Betsy James DiSalvo |
IDC | 1 |
| 2017 | Social Media for Earthquake Response: Unpacking its Limitations with CareabstractWhen a 7.8 intensity earthquake caused widespread disaster in Ecuador on April 16, 2016, citizens across the country self-organized to gather, mobilize, and distribute supplies to affected populations, assuming the role of ad hoc humanitarian logisticians. Drawing on ethnographic findings, we present a situated perspective of how these citizens straddled the boundaries of online and offline activity for earthquake relief. In doing so, we offer an enriched understanding of how various social media channels might support informal, on-the-ground, crisis response, but also where they fall short in the process. Studying the emergence of care where social media fell short allows us to make recommendations for technology design to improve the effectiveness of logisticians in crisis response. By examining the bodily engagement of our participants at crisis sites, their efforts to deal with material convergence, and how they interacted with social media for technology-mediated care, we also contribute an understanding of the sociomateriality of care that emerges amidst efforts towards crisis relief. Marisol Wong-Villacres, Cristina M. Velasquez, Neha Kumar 0001 |
Proc. ACM Hum. Comput. Interact. | 1 |