Chun-Wei Chiang

dblp:74/171 · DBLP profile ↗
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10ranked-venue papers
5as first author
5since 2021 · last 2025
0000-0001-9635-3385ORCID · reported

Domains — the database's venue-derived domains; a paper can count in several

Human-computer interaction and ubiquitous computing · 6 · 5 first-author · 4 since 2021Databases, data management, data science and information retrieval · 2Applied, interdisciplinary, general and emerging computing · 2Artificial intelligence and machine learning · 1 · 1 since 2021Computer networks · 1Graphics, computer vision, multimedia, augmented reality and games · 1 · 1 since 2021
YearPublicationVenuePosition
2025 Understanding User Needs and Attitudes for Privacy Protection Tools in Online Visual Content Sharing
abstract
Visual content shared on social media often includes sensitive elements that can threaten personal privacy. While privacy protection tools--some of which are powered by the state-of-the-art generative AI (Gen-AI) technologies--have been increasingly developed to address such visual privacy concerns by identifying sensitive elements in visual content and suggesting or applying modifications to process the visual content, the success of these tools depends on how well they meet users' nuanced needs and preferences. In this study, we conducted semi-structured interviews with 18 individuals who have either experienced or caused privacy violations in shared visual content in the past to gather first-hand perspectives on stakeholders' privacy concerns, their preferences for how to address these concerns, and their attitude toward the use of generative AI for privacy protection. Our findings highlight that sensitive elements are often not limited to direct identifiers but include contextual combinations and external information that can lead to unintended inferences. Decisions about whether and what to modify are shaped by concerns about privacy effectiveness, content value, content meaning, and emotional or social relevance, while choices around how to modify are influenced by recognition difficulty, visual content integrity, contextual consistency, atmosphere, and usability of modification methods. Participants saw Gen-AI as a promising tool for lowering editing barriers and enhancing creative control but also raised concerns about data usage, manipulation, and transparency. Importantly, we identify tensions between uploaders and depicted individuals, emphasizing the need for shared consent mechanisms and user-centered design in privacy protection. We conclude by discussing design implications for context-aware, flexible, and ethically responsible privacy tools.
Chun-Wei Chiang, Harry Yizhou Tian, Ming Yin 0001
Proc. ACM Hum. Comput. Interact.1
2024 Enhancing AI-Assisted Group Decision Making through LLM-Powered Devil's Advocate
abstract
Group decision making plays a crucial role in our complex and interconnected world. The rise of AI technologies has the potential to provide data-driven insights to facilitate group decision making, although it is found that groups do not always utilize AI assistance appropriately. In this paper, we aim to examine whether and how the introduction of a devil’s advocate in the AI-assisted group decision making processes could help groups better utilize AI assistance and change the perceptions of group processes during decision making. Inspired by the exceptional conversational capabilities exhibited by modern large language models (LLMs), we design four different styles of devil’s advocate powered by LLMs, varying their interactivity (i.e., interactive vs. non-interactive) and their target of objection (i.e., challenge the AI recommendation or the majority opinion within the group). Through a randomized human-subject experiment, we find evidence suggesting that LLM-powered devil’s advocates that argue against the AI model’s decision recommendation have the potential to promote groups’ appropriate reliance on AI. Meanwhile, the introduction of LLM-powered devil’s advocate usually does not lead to substantial increases in people’s perceived workload for completing the group decision making tasks, while interactive LLM-powered devil’s advocates are perceived as more collaborating and of higher quality. We conclude by discussing the practical implications of our findings.
Chun-Wei Chiang, Zhuoran Lu, Zhuoyan Li, Ming Yin 0001
IUI1
2023 Are Two Heads Better Than One in AI-Assisted Decision Making? Comparing the Behavior and Performance of Groups and Individuals in Human-AI Collaborative Recidivism Risk Assessment
abstract
With the prevalence of AI assistance in decision making, a more relevant question to ask than the classical question of “are two heads better than one?’’ is how groups’ behavior and performance in AI-assisted decision making compare with those of individuals’. In this paper, we conduct a case study to compare groups and individuals in human-AI collaborative recidivism risk assessment along six aspects, including decision accuracy and confidence, appropriateness of reliance on AI, understanding of AI, decision-making fairness, and willingness to take accountability. Our results highlight that compared to individuals, groups rely on AI models more regardless of their correctness, but they are more confident when they overturn incorrect AI recommendations. We also find that groups make fairer decisions than individuals according to the accuracy equality criterion, and groups are willing to give AI more credit when they make correct decisions. We conclude by discussing the implications of our work.
Chun-Wei Chiang, Zhuoran Lu, Zhuoyan Li, Ming Yin 0001
CHI1
2023 Strategic Adversarial Attacks in AI-assisted Decision Making to Reduce Human Trust and Reliance
abstract
With the increased integration of AI technologies in human decision making processes, adversarial attacks on AI models become a greater concern than ever before as they may significantly hurt humans’ trust in AI models and decrease the effectiveness of human-AI collaboration. While many adversarial attack methods have been proposed to decrease the performance of an AI model, limited attention has been paid on understanding how these attacks will impact the human decision makers interacting with the model, and accordingly, how to strategically deploy adversarial attacks to maximize the reduction of human trust and reliance. In this paper, through a human-subject experiment, we first show that in AI-assisted decision making, the timing of the attacks largely influences how much humans decrease their trust in and reliance on AI—the decrease is particularly salient when attacks occur on decision making tasks that humans are highly confident themselves. Based on these insights, we next propose an algorithmic framework to infer the human decision maker’s hidden trust in the AI model and dynamically decide when the attacker should launch an attack to the model. Our evaluations show that following the proposed approach, attackers deploy more efficient attacks and achieve higher utility than adopting other baseline strategies.
Zhuoran Lu, Zhuoyan Li, Chun-Wei Chiang, Ming Yin 0001
IJCAI3
2022 Exploring the Effects of Machine Learning Literacy Interventions on Laypeople's Reliance on Machine Learning Models
abstract
Today, machine learning (ML) technologies have penetrated almost every aspect of people’s lives, yet public understandings of these technologies are often limited. This highlights the urgent need of designing effective methods to increase people’s machine learning literacy, as the lack of relevant knowledge may result in people’s inappropriate usage of machine learning technologies. In this paper, we focus on an ML-assisted decision-making setting and conduct a human-subject randomized experiment to explore how providing different types of user tutorials as the machine learning literacy interventions can influence laypeople’s reliance on ML models, on both in-distribution and out-of-distribution examples. We vary the existence, interactivity and scope of the user tutorial across different treatments in our experiment. Our results show that user tutorials, when presented in appropriate forms, can help some people rely on ML models more appropriately. For example, for those individuals who have relatively high ability in solving the decision-making task themselves, receiving a user tutorial that is interactive and addresses the specific ML model to be used allows them to reduce their over-reliance on the ML model when they could outperform the model. In contrast, low-performing individuals’ reliance on the ML model is not affected by the presence or the type of user tutorial. Finally, we also find that people perceive the interactive tutorial to be more understandable and slightly more useful. We conclude by discussing the design implications of our study.
Chun-Wei Chiang, Ming Yin 0001
IUI1
2020 Becoming the Super Turker: Increasing Wages via a Strategy from High Earning Workers
abstract
Crowd markets have traditionally limited workers by not providing transparency information concerning which tasks pay fairly or which requesters are unreliable. Researchers believe that a key reason why crowd workers earn low wages is due to this lack of transparency. As a result, tools have been developed to provide more transparency within crowd markets to help workers. However, while most workers use these tools, they still earn less than minimum wage. We argue that the missing element is guidance on how to use transparency information. In this paper, we explore how novice workers can improve their earnings by following the transparency criteria of Super Turkers, i.e., crowd workers who earn higher salaries on Amazon Mechanical Turk (MTurk). We believe that Super Turkers have developed effective processes for using transparency information. Therefore, by having novices follow a Super Turker criteria (one that is simple and popular among Super Turkers), we can help novices increase their wages. For this purpose, we: (i) conducted a survey and data analysis to computationally identify a simple yet common criteria that Super Turkers use for handling transparency tools; (ii) deployed a two-week field experiment with novices who followed this Super Turker criteria to find better work on MTurk. Novices in our study viewed over 25,000 tasks by 1,394 requesters. We found that novices who utilized this Super Turkers’ criteria earned better wages than other novices. Our results highlight that tool development to support crowd workers should be paired with educational opportunities that teach workers how to effectively use the tools and their related metrics (e.g., transparency values). We finish with design recommendations for empowering crowd workers to earn higher salaries.
Saiph Savage, Chun-Wei Chiang, Carlos Toxtli, Jeffrey P. Bigham
WWW2
2019 Turker Tales: Integrating Tangential Play into Crowd Work
abstract
While past work has admirably supported crowd workers in improving their work performance, we argue that there is also value in designing for enjoyment untied from work outcomes--- what we call "tangential play.'' To this end, we present Turker Tales, a Google Chrome extension that uses tangential play to encourage crowd workers to write, share, and view short tales as a side activity to their main job on Amazon Mechanical Turk (MTurk). Turker Tales introduces a layer of playful narrativization atop typical crowd work tasks in order to alter workers' experiences of those tasks without aiming to improve work efficiency or quality. Using speed-dating (N=12) and a pilot test (N=150) to inform our design, we deployed Turker Tales over one week with 171 participants, receiving 1,096 tales and 1,527 ratings of those tales. We found that our system of tangential play brought to light underlying conflicts (such as unfair working conditions), and provided a space for participants to reveal aspects of themselves and their shared experiences. Through Turker Tales, we critically reflect on the roles of researchers, designers, and requesters in crowd work, and the ethics of incorporating play into crowd work, and consider the implications of the paradigm we introduce both as a method of research through design and as a direction for design to support crowd workers.
Anna Kasunic, Chun-Wei Chiang, Geoff Kaufman, Saiph Savage
Conference on Designing Interactive Systems2
2019 TurkScanner: Predicting the Hourly Wage of Microtasks
abstract
Workers in crowd markets struggle to earn a living. One reason for this is that it is difficult for workers to accurately gauge the hourly wages of microtasks, and they consequently end up performing labor with little pay. In general, workers are provided with little information about tasks, and are left to rely on noisy signals, such as textual description of the task or rating of the requester. This study explores various computational methods for predicting the working times (and thus hourly wages) required for tasks based on data collected from other workers completing crowd work. We provide the following contributions. (i) A data collection method for gathering real-world training data on crowd-work tasks and the times required for workers to complete them; (ii) TurkScanner: a machine learning approach that predicts the necessary working time to complete a task (and can thus implicitly provide the expected hourly wage). We collected 9,155 data records using a web browser extension installed by 84 Amazon Mechanical Turk workers, and explored the challenge of accurately recording working times both automatically and by asking workers. TurkScanner was created using ~ 150 derived features, and was able to predict the hourly wages of 69.6% of all the tested microtasks within a 75% error. Directions for future research include observing the effects of tools on people's working practices, adapting this approach to a requester tool for better price setting, and predicting other elements of work (e.g., the acceptance likelihood and worker task preferences.)
Chun-Wei Chiang, Saiph Savage, Teppei Nakano, Tetsunori Kobayashi, Jeffrey P. Bigham
WWW2
2018 Crowd Coach: Peer Coaching for Crowd Workers' Skill Growth
abstract
Traditional employment usually provides mechanisms for workers to improve their skills to access better opportunities. However, crowd work platforms like Amazon Mechanical Turk (AMT) generally do not support skill development (i.e., becoming faster and better at work). While researchers have started to tackle this problem, most solutions are dependent on experts or requesters willing to help. However, requesters generally lack the necessary knowledge, and experts are rare and expensive. To further facilitate crowd workers' skill growth, we present Crowd Coach, a system that enables workers to receive peer coaching while on the job. We conduct a field experiment and real world deployment to study Crowd Coach in the wild. Hundreds of workers used Crowd Coach in a variety of tasks, including writing, doing surveys, and labeling images. We find that Crowd Coach enhances workers' speed without sacrificing their work quality, especially in audio transcription tasks. We posit that peer coaching systems hold potential for better supporting crowd workers' skill development while on the job. We finish with design implications from our research.
Chun-Wei Chiang, Anna Kasunic, Saiph Savage
Proc. ACM Hum. Comput. Interact.1
2006 A Distributed Active Sensor Selection Scheme for Wireless Sensor Networks
abstract
The paper proposes a distributed active sensor selection scheme, named DASS, for WSNs, under the requirement of complete coverage of a sensing field. By means of Voronoi diagram, the sensor can find appropriate sensors to work together for the sensing tasks. DASS can find as few number of sensors as possible to be in charge of the sensing task. Simulation results show that DASS can efficiently select few sensors to cover the whole sensing field. Furthermore, the network lifetime can be protracted significantly in comparison with the state-of-the-art schemes.
Kuei-Ping Shih, Yen-Da Chen, Chun-Wei Chiang, Bo-Jun Liu
ISCC3