Multi-level vector autoregression (mlVAR) is a recently developed dynamic network model for assessing multimodal temporal data streams derived from multiple users over time. Importantly, mlVAR facilitates investigations into highly complex collaborative interactions within a unified framework. In order to demonstrate the utility of mlVAR for understanding the temporal dynamics of multimodal multi-party (MMP) interactions, we apply it to 9 signals measured from 201 users (67 triads) who engaged in a 15-minute collaborative problem solving task. Measured signals reflect participants’ affective states (positive valence and negative valence), physiological states (skin conductance and heart rate), attention (gaze fixation duration and gaze dispersion), nonverbal communication (head acceleration and facial expressiveness), and verbal communication (speech rate). Using node-level metrics of in-strength, out-strength, and synchrony, we show that mlVAR is capable of teasing apart complex role-based dynamics (controller, primary contributor, or secondary contributor) between participants. Our findings also provide evidence for a complex feedback system between individuals where internal states (i.e., skin conductance) are influenced by external signals of shared attention and communication (i.e., gaze and speech).

In an increasingly globalized and service-oriented economy, people need to engage in computer-mediated collaborative problem solving (CPS) with diverse teams. However, teams routinely fail to live up to expectations, showcasing the need for technologies that help develop effective collaboration skills. We take a step in this direction by investigating how different dimensions of team diversity (demographic, personality, attitudes towards teamwork, prior domain experience) predict objective (e.g. effective solutions) and subjective (e.g. positive perceptions) collaborative outcomes. We collected data from 96 triads who engaged in a 30-minute CPS task via videoconferencing. We found that demographic diversity and differing attitudes towards teamwork predicted impressions of positive engagement, while personality diversity predicted learning outcomes. Importantly, these relationships were maintained after accounting for team makeup. None of the diversity measures predicted task performance. We discuss how our findings can be incorporated into technologies that aim to help diverse teams develop CPS skills.

Collaborative problem solving (CPS) in virtual environments is an increasingly important context of 21st century learning. However, our understanding of this complex and dynamic phenomenon is still limited. Here, we examine unimodal primitives (activity on the screen, speech, and body movements), and their multimodal combinations during remote CPS. We analyze two datasets where 116 triads collaboratively engaged in a challenging visual programming task using video conferencing software. We investigate how UI-interactions, behavioral primitives, and multimodal patterns were associated with teams' subjective and objective performance outcomes. We found that idling with limited speech (i.e., silence or backchannel feedback only) and without movement was negatively correlated with task performance and with participants' subjective perceptions of the collaboration. However, being silent and focused during solution execution was positively correlated with task performance. Results illustrate that in some cases, multimodal patterns improved the predictions and improved explanatory power over the unimodal primitives. We discuss how the findings can inform the design of real-time interventions for remote CPS.

We adopt a multimodal approach to investigating team interactions in the context of remote collaborative problem solving (CPS). Our goal is to understand multimodal patterns that emerge and their relation with collaborative outcomes. We measured speech rate, body movement, and galvanic skin response from 101 triads (303 participants) who used video conferencing software to collaboratively solve challenging levels in an educational physics game. We use multi-dimensional recurrence quantification analysis (MdRQA) to quantify patterns of team-level regularity, or repeated patterns of activity in these three modalities. We found that teams exhibit significant regularity above chance baselines. Regularity was unaffected by task factors. but had a quadratic relationship with session time in that it initially increased but then decreased as the session progressed. Importantly, teams that produce more varied behavioral patterns (irregularity) reported higher emotional valence and performed better on a subset of the problem solving tasks. Regularity did not predict arousal or subjective perceptions of the collaboration. We discuss implications of our findings for the design of systems that aim to improve collaborative outcomes by monitoring the ongoing collaboration and intervening accordingly.

Collaborative problem solving (CPS) is a crucial 21st century skill; however, current technologies fall short of effectively supporting CPS processes, especially for remote, computer-enabled interactions. In order to develop next-generation computer-supported collaborative systems that enhance CPS processes and outcomes by monitoring and responding to the unfolding collaboration, we investigate automated detection of three critical CPS process ? construction of shared knowledge, negotiation/coordination, and maintaining team function ? derived from a validated CPS framework. Our data consists of 32 triads who were tasked with collaboratively solving a challenging visual computer programming task for 20 minutes using commercial videoconferencing software. We used automatic speech recognition to generate transcripts of 11,163 utterances, which trained humans coded for evidence of the above three CPS processes using a set of behavioral indicators. We aimed to automate the trained human-raters' codes in a team-independent fashion (current study) in order to provide automatic real-time or offline feedback (future work). We used Random Forest classifiers trained on the words themselves (bag of n-grams) or with word categories (e.g., emotions, thinking styles, social constructs) from the Linguistic Inquiry Word Count (LIWC) tool. Despite imperfect automatic speech recognition, the n-gram models achieved AUROC (area under the receiver operating characteristic curve) scores of .85, .77, and .77 for construction of shared knowledge, negotiation/coordination, and maintaining team function, respectively; these reflect 70%, 54%, and 54% improvements over chance. The LIWC-category models achieved similar scores of .82, .74, and .73 (64%, 48%, and 46% improvement over chance). Further, the LIWC model-derived scores predicted CPS outcomes more similar to human codes, demonstrating predictive validity. We discuss embedding our models in collaborative interfaces for assessment and dynamic intervention aimed at improving CPS outcomes.

Positive interpersonal relationships require shared understanding along with a sense of rapport. A key facet of rapport is mirroring and convergence of facial expression and body language, known as nonverbal synchrony. We examined nonverbal synchrony in a study of 29 heterosexual romantic couples, in which audio, video, and bracelet accelerometer were recorded during three conversations. We extracted facial expression, body movement, and acoustic-prosodic features to train neural network models that predicted the nonverbal behaviors of one partner from those of the other. Recurrent models (LSTMs) outperformed feed-forward neural networks and other chance baselines. The models learned behaviors encompassing facial responses, speech-related facial movements, and head movement. However, they did not capture fleeting or periodic behaviors, such as nodding, head turning, and hand gestures. Notably, a preliminary analysis of clinical measures showed greater association with our model outputs than correlation of raw signals. We discuss potential uses of these generative models as a research tool to complement current analytical methods along with real-world applications (e.g., as a tool in therapy).