Abstract In this paper, we present a methodology to provide users with knowledge-aware recommendations based on the fusion of multimodal item embeddings. Our approach relies on the intuition that each modality ( i.e., graph, text, video, images, etc.) emphasizes different characteristics and nuances of the items, so it is necessary that a comprehensive knowledge-aware recommender system (KARS) encodes and exploits all the different data sources that are available in a specific domain. Accordingly, we design a multimodal KARS architecture based on a deep neural network that: (a) learns a representation of each uni-modal feature ( i.e., description, trailers, covers, audio signals, and so on) through an appropriate encoder; (b) exploits self-attention and cross-attention to fuse the different sources and refine the embeddings; (c) returns a prediction score which represents user’s interest in the item, which is finally used to generate a top-k recommendation list. In the evaluation, we carried out experiments against two datasets, and the results showed that our approach overcame several baselines for multimodal and knowledge-aware recommendations, thus confirming the intuitions behind this work.

The 12th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems (IntRS'25) takes a user-centric perspective on recommender systems research. It brings together an interdisciplinary community of researchers and practitioners who explore a range of important issues on the "user side"of recommender systems, including user studies, psychology-informed design of RSs, novel interfaces, and evaluation methodologies. Its purpose is to identify critical challenges and emerging topics with a strong focus on fundamental historical challenges in the field. In this summary, we introduce the motivation and perspective of the workshop, review its history, and discuss the most critical issues that deserve attention for future research directions.

Work-related musculoskeletal disorders, often caused by poor lifting posture and unsafe manual handling, continue to pose a significant threat to worker health and safety. This paper presents a health recommender system designed to prevent injury by assessing and correcting posture for lifting techniques. Leveraging monocular video input, our method estimates key ergonomic parameters to compute the Lifting Index based on the Revised NIOSH Lifting Equation. When the computed Lifting Index exceeds a predefined safety threshold, the system automatically generates graphical and textual recommendations to guide the worker towards safer postural strategies. This safety-aware recommender system provides interpretable and actionable feedback without requiring wearable sensors or multi-camera setups, making it suitable for deployment in real-world workplace environments. By integrating ergonomics with recommender system design, we contribute to a new class of context-aware, safety-oriented recommendation technologies tailored for occupational health.

Conversational Recommender Systems (CRSs) facilitate item discovery through multi-turn dialogues that elicit user preferences via natural language interaction. This field has gained significant attention following advancements in Natural Language Processing (NLP) enabled by Large Language Models (LLMs). However, current CRS research remains constrained by datasets with fundamental limitations. Human-generated datasets suffer from inconsistent dialogue quality, limited domain expertise, and insufficient scale for real-world application, while synthetic datasets created with proprietary LLMs ignore the diversity of real-world user behavior and present significant barriers to accessibility and reproducibility. The development of effective CRSs depends critically on addressing these deficiencies.To this end, we present DistillRecDial, a novel conversational recommendation dataset generated through a knowledge distillation pipeline that leverages smaller, more accessible open LLMs. Crucially, DistillRecDial simulates a range of user types with varying intentions, preference expression styles, and initiative levels, capturing behavioral diversity that is largely absent from prior work. Human evaluation demonstrates that our dataset significantly outperforms widely adopted CRS datasets in dialogue coherence and domain-specific expertise, indicating its potential to advance the development of more realistic and effective conversational recommender systems.

The last few years have seen an increasing interest of the RecSys community in the multimodal recommendation research field, as shown by the numerous contributions proposed in the literature. Our paper falls in this research line, as we released a multimodal extension of three state-of-the-art datasets (MovieLens-1M, DBbook, Last.fm-2K) in the movie, book, music recommendation domains, respectively. Although these datasets have been widely adopted for classical recommendation tasks (e.g., collaborative filtering), their use in multimodal recommendation has been hindered by the absence of multimodal information. To fill this gap, we have manually collected multimodal item raw files from different modalities (text, images, audio, and video, when available) for each dataset.Specifically, we have collected, for MovieLens-1M, movie plots (textual information), movie posters (images) and movie trailers (audio and video); for Last.fm-2K, we have collected, for each artist, the tags provided by users (textual information), the most popular album covers (images), and the most popular songs (audio); finally, for DBbook we have collected book abstracts (textual information) and book covers (image). We encoded all this information using state-of-the-art feature encoders, and we released the extended datasets, which include the mappings to the raw multimodal information and the encoded features. Finally, we conduct a benchmark analysis of various recommendation models using MMRec as a multimodal recommendation framework. Our results show that multimodal information can further enhance the quality of recommendations in these domains compared to single collaborative filtering. We release the multimodal version of such datasets to foster this research line, including links to download the raw multimodal files and the encoded item features.

Recommender systems can significantly benefit from the availability of pre-trained large language models (LLMs), which can serve as a basic mechanism for generating recommendations based on detailed user and item data, such as text descriptions, user reviews, and metadata. On the one hand, this new generation of LLM-based recommender systems paves the way for dealing with traditional limitations, such as cold-start and data sparsity. Still, on the other hand, this poses fundamental challenges for their accountability. Reproducing experiments in the new context of LLM-based recommender systems is challenging for several reasons. New approaches are published at an unprecedented pace, which makes difficult to have a clear picture of the main protocols and good practices in the experimental evaluation. Moreover, the lack of proper frameworks for LLM-based recommendation development and evaluation makes the process of benchmarking models complex and uncertain.

In this paper, we present a strategy to provide users with explainable cross-domain recommendations (CDR) that exploits large language models (LLMs). Generally speaking, CDR is a task that is hard to tackle, mainly due to data sparsity issues. Indeed, CDR models require a large amount of data labeled in both source and target domains, which are not easy to collect. Accordingly, our approach relies on the intuition that the knowledge that is already encoded in LLMs can be used to more easily bridge the domains and seamlessly provide users with personalized cross-domain suggestions.

Abstract Tenders are powerful means of investment of public funds and represent a strategic development resource. Despite the efforts made so far by governments at national and international levels to digitalise documents related to the Public Administration sector, most of the information is still available in an unstructured format only. With the aim of bridging this gap, we present OIE4PA, our latest study on extracting and classifying relations from tenders of the Public Administration. Our work focuses on the Italian language, where the availability of linguistic resources to perform Natural Language Processing tasks is considerably limited. Nevertheless, OIE4PA adopts a multilingual approach so it can be applied to several languages by providing appropriate training data. Rather than purely training a classifier on a portion of the extracted relations, the backbone idea of our learning strategy is to put a supervised method based on self-training to the proof and to assess whether or not it improves the performance of the classifier. For evaluation purposes, we built a dataset composed of 2,000 triples which have been manually annotated by two human experts. The in-vitro evaluation shows that OIE4PA achieves a MacroF $$_1$$ 1 equal to 0.89 and a 91 $$\%$$ % accuracy. In addition, OIE4PA was used as the pillar of a prototype search engine, which has been evaluated through an in-vivo experiment with positive feedback from 32 final users, obtaining a SUS score equal to 83.98.

Recommender systems (RSs) have undoubtedly played a significant role in addressing the information overload problem by efficiently filtering and suggesting relevant items to users. These systems use both explicit and implicit user preferences to filter available data and suggest items that might align with the user’s interests. This can range from recommending movies on a streaming platform based on previous views to suggesting products for purchase based on browsing history. In their early stages, RSs focused on enhancing their algorithmic capabilities to provide accurate recommendations. However, the overemphasis on algorithms resulted in neglecting the human aspect of the user experience. Recognizing this limitation, recent trends in RSs have started to shift their attention toward incorporating Symbiotic Human-Machines Decision Making models. These models aim to provide users with dynamic and persuasive interfaces that empower them to understand and engage better with the recommendations. This shift represents an essential step in creating recommender systems that truly resonate with users and create a more enjoyable, trustable, and user-friendly experience. A crucial aspect of recommender systems’ evolution lies in their proactive nature. Early works focused on designing systems that could proactively anticipate user preferences and needs. While this remains a valuable trait, modern RSs also recognize the importance of giving users control and transparency over their recommendations. Striking the right balance between proactivity and user control ensures that the system supports users without being overly intrusive, thus enhancing their overall satisfaction. These aspects are the main discussion topics of the Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’23. In this summary, we introduce the workshop’s motivation and view, review its history, and discuss the most critical issues that deserve attention for future research directions.

Reproducibility is an important requirement for scientific progress, and the lack of reproducibility for a large amount of published research can hinder the progress over the state-of-the-art. This concerns several research areas, and recommender systems are witnessing the same reproducibility crisis. Even solid works published at prestigious venues might not be reproducible for several reasons: data might not be public, source code for recommendation algorithms might not be available or well documented, and evaluation metrics might be computed using parameters not explicitly provided. In addition, recommendation pipelines are becoming increasingly complex due to the use of deep neural architectures or representations for multimodal side information involving text, images, audio, or video. This makes the reproducibility of experiments even more challenging.

Knowledge-aware recommender systems represent one of the most innovative research directions in the area of recommender systems, aiming at giving meaning to information expressed in natural language and obtaining a deeper comprehension of the information conveyed by textual content. Though rich and constantly evolving, the literature on knowledge-aware recommender systems is particularly scattered when considering software libraries. This makes it difficult to easily exploit advanced content representation and implement replicable experimental protocols. Accordingly, this work aims to fill in these gaps by introducing ClayRS, an end-to-end framework for replicable knowledge-aware recommender systems. ClayRS provides researchers and practitioners with the most recent state-of-the-art methodologies to build knowledge-aware content representations and also includes methods to exploit these representations in content-based recommendation algorithms. Finally, the structure of the framework also allows for building replicable pipelines to push forward the current research in the area and to develop accountable recommender systems.

Tenders are powerful means of investment of public funds and represent a strategic development resource. Thus, improving the efficiency of procuring entities and developing evaluation models turn out to be essential to facilitate e-procurement procedures. With this contribution, we introduce our research to create a supporting system for the decision-making and monitoring process during the entire course of investments and contracts. This system employs artificial intelligence techniques based on natural language processing, focused on providing instruments for extracting useful information from both structured and unstructured (i.e., text) data. Therefore, we developed a framework based on a web app that provides integrated tools such as a semantic search engine, a summarizer, an open information extraction engine in the form of triples (subject–predicate–object) for tender documents, and dashboards for analysing tender data.

The constant increase in the amount of data and information available on the Web has made the development of systems that can support users in making relevant decisions increasingly important. Recommender systems (RSs) have emerged as tools to address this task. RSs use the preferences expressed by a user, either explicitly or implicitly, to filter the available information and proactively suggest items that might be of interest to him or her. Although in early works about the topic there was a strong interest in ways to make such systems proactive, user-friendly, and persuasive, over time they became increasingly focused on the algorithmic component solely. However, this trend is gradually being reversed and always more attention is nowadays placed also on Human Decision Making models that focus on supporting the end user in understanding what is being proposed through RSs by using dynamic and persuasive interfaces. A recommender system should be based on valuable strategies for proactively guiding users to items that match their preferences and therefore should put attention on how it is possible to make this process trustable, pleasant, and user-friendly. Such systems, moreover, should take into account psychological, cognitive and emotional aspects to enable personalization that is appropriate not only to the context of use but also to the psychological reactions of the end user. The workshop provides a venue for works that invest in the design of recommender systems which consider users’ experience during the interaction, as well as for works that explore the implications of human-computer interactions with different theories of human decision-making. In this summary, we introduce the Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’22, review its history, and discuss the most important topics considered at the workshop.

In this paper, we present a knowledge-aware recommendation framework based on neuro-symbolic graph embeddings that encode first-order logical (FOL) rules. In particular, our workflow starts from a knowledge graph (KG) encoding user preferences (based on explicit ratings [13]) and item properties. Next, knowledge-aware recommendation are obtained through the combination of three modules: (i) a rule learner, that extracts FOL rules from the KG; (ii) a graph embedding module, that learns the embeddings of users and items based on the triples of the KG and the FOL rules previously extracted; (iii) a recommendation module that uses the embeddings to feed a deep learning architecture. In the experimental session, we evaluate the effectiveness of our strategy on two datasets and the results show that the combination of KG embeddings and FOL rules led to an improvement in the accuracy and in the novelty of the recommendations.

Recommender systems were originally developed as interactive intelligent systems that can proactively guide users to items that match their preferences. Despite its origin on the crossroads of HCI and AI, the majority of research on recommender systems gradually focused on objective accuracy criteria paying less and less attention to how users interact with the system as well as the efficacy of interface designs from users’ perspectives. This trend is reversing with the increased volume of research that looks beyond algorithms, into users’ interactions, decision making processes, and overall experience. The series of workshops on Interfaces and Human Decision Making for Recommender Systems focuses on the ”human side” of recommender systems. The goal of the research stream featured at the workshop is to improve users’ overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems. In this summary, we introduce the Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’21, review its history, and discuss most important topics considered at the workshop.

In this paper, we present a hybrid recommendation framework based on the combination of graph embeddings and contextual word representations. Our approach is based on the intuition that each of the above mentioned representation models heterogeneous (and equally important) information, that is worth to be taken into account to generate a recommendation. Accordingly, we propose a strategy to combine both the features, which is based on the following steps: first, we separately generate graph embeddings and contextual word representations by exploiting state-of-the-art techniques. Next, these embeddings are used to feed a deep architecture that learns a hybrid representation based on the combination of the single groups of features. Finally, we exploit the resulting embedding to identify suitable recommendations. In the experimental session, we evaluate the effectiveness of our strategy on two datasets and results show that the use of a hybrid representation leads to an improvement of the predictive accuracy. Moreover, our approach overcomes several competitive baselines, thus confirming the validity of this work.

In this article, we present MyrrorBot , a personal digital assistant implementing a natural language interface that allows the users to: (i) access online services, such as music, video, news, and food recommendation s, in a personalized way, by exploiting a strategy for implicit user modeling called holistic user profiling ; (ii) query their own user models, to inspect the features encoded in their profiles and to increase their awareness of the personalization process. Basically, the system allows the users to formulate natural language requests related to their information needs. Such needs are roughly classified in two groups: quantified self-related needs (e.g., Did I sleep enough? Am I extrovert? ) and personalized access to online services (e.g., Play a song I like ). The intent recognition strategy implemented in the platform automatically identifies the intent expressed by the user and forwards the request to specific services and modules that generate an appropriate answer that fulfills the query. In the experimental evaluation, we evaluated both qualitative (users’ acceptance of the system, usability) as well as quantitative (time required to complete basic tasks, effectiveness of the personalization strategy) aspects of the system, and the results showed that MyrrorBot can improve the way people access online services and applications. This leads to a more effective interaction and paves the way for further development of our system.

As an interactive intelligent system, recommender systems are developed to give recommendations that match users’ preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from users’ perspectives. The field has reached a point where it is ready to look beyond algorithms, into users’ interactions, decision making processes, and overall experience. The series of workshops on Interfaces and Human Decision Making for Recommender Systems focuses on the ”human side” of recommender systems. The goal of the research stream featured at the workshop is to improve users’ overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems. In this summary, we introduce 7th Joint Workshop on Interfaces and Human Decision Making for Recommender Systems at RecSys’20, review its history, and discuss most important topics considered at the workshop.

As an interactive intelligent system, recommender systems are developed to give recommendations that match users' preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from users' perspectives. The field has reached a point where it is ready to look beyond algorithms, into users' interactions, decision making processes, and overall experience. This workshop will focus on the "human side" of recommender systems research. The workshop goal is to improve users' overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems.

In this paper we present a methodology to justify recommendations that relies on the information extracted from users' reviews discussing the available items. The intuition behind the approach is to conceive the justification as a summary of the most relevant and distinguishing aspects of the item, automatically obtained by analyzing its reviews. To this end, we designed a pipeline of natural language processing techniques including aspect extraction, sentiment analysis and text summarization to gather the reviews, process the relevant excerpts, and generate a unique synthesis presenting the main characteristics of the item. Such a summary is finally presented to the target user as a justification of the received recommendation. In the experimental evaluation we carried out a user study in the movie domain (N=141) and the results showed that our approach is able to make the recommendation process more transparent, engaging and trustful for the users.

More and more precise and powerful recommendation algorithms and techniques have been proposed over the last years able to effectively assess users' tastes and predict information that would probably be of interest for them. Most of these approaches rely on the collaborative paradigm (often exploiting machine learning techniques) and do not take into account the huge amount of knowledge, both structured and non-structured ones, describing the domain of interest for the recommendation engine. The aim of knowledge-aware and conversational recommender systems is to go beyond the traditional accuracy goal and to start a new generation of algorithms and interactive approaches which exploit the knowledge encoded in ontological and logic-based knowledge bases, knowledge graphs as well as the semantics emerging from the analysis and exploitation of semi-structured textual sources.

As an interactive intelligent system, recommender systems are developed to give recommendations that match users' preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from users' perspectives. The field has reached a point where it is ready to look beyond algorithms, into users' interactions, decision making processes, and overall experience. his workshop will focus on the "human side" of recommender systems research. The workshop goal is to improve users' overall experience with recommender systems by integrating different theories of human decision making into the construction of recommender systems and exploring better interfaces for recommender systems.

As intelligent interactive systems, recommender systems focus on determining predictions that fit the wishes and needs of users. Still, a large majority of recommender systems research focuses on accuracy criteria and much less attention is paid to how users interact with the system, and in which way the user interface has an influence on the selection behavior of the users. Consequently, it is important to look beyond algorithms. The main goals of the IntRS workshop are to analyze the impact of user interfaces and interaction design, and to explore human interaction with recommender systems from a human decision making perspective. Methodologies for evaluating these aspects are also within the scope of the workshop.

In this paper we propose a multi-criteria recommender system based on collaborative filtering (CF) techniques, which exploits the information conveyed by users' reviews to provide a multi-faceted representation of users' interests.

While content-based recommendation has been applied successfully in many different domains, it has not seen the same level of attention as collaborative filtering techniques have. However, there are many recommendation domains and applications where content and metadata play a key role, either in addition to or instead of ratings and implicit usage data. For some domains, such as movies, the relationship between content and usage data has seen thorough investigation already, but for many other domains, such as books, news, scientific articles, and Web pages we still do not know if and how these data sources should be combined to provided the best recommendation performance. The CBRecSys 2016 workshop provides a dedicated venue for papers dedicated to all aspects of content-based recommendation.

As intelligent interactive systems, recommender systems focus on determining predictions that fit the wishes and needs of users. Still, a large majority of recommender systems research focuses on accuracy criteria and much less attention is paid to how users interact with the system, and in which way the user interface has an influence on the selection behavior of the users. Consequently, it is important to look beyond algorithms. The main goals of the IntRS workshop are to analyze the impact of user interfaces and interaction design, and to explore human interaction with recommender systems. Methodologies for evaluating these aspects are also within the scope of the workshop.

In this paper we present ExpLOD, a framework which exploits the information available in the Linked Open Data (LOD) cloud to generate a natural language explanation of the suggestions produced by a recommendation algorithm. The methodology is based on building a graph in which the items liked by a user are connected to the items recommended through the properties available in the LOD cloud. Next, given this graph, we implemented some techniques to rank those properties and we used the most relevant ones to feed a module for generating explanations in natural language. In the experimental evaluation we performed a user study with 308 subjects aiming to investigate to what extent our explanation framework can lead to more transparent, trustful and engaging recommendations. The preliminary results provided us with encouraging findings, since our algorithm performed better than both a non-personalized explanation baseline and a popularity-based one.

This paper presents T-RecS (Temporal analysis of Recommender Systems conference proceedings), a framework that supplies services to analyze the Recommender Systems Conference proceedings from the first edition, held in 2007, to the last one, held in 2015, under a temporal point of view. The idea behind T-RecS is to identify linguistic phenomena that reflect some interesting variations for the research community, such as topic drift, or how the correlation between two terms changed over time, or how similarity between two authors evolved over time.

Community question answering (CQA) sites use a collaborative paradigm to satisfy complex information needs. Although the task of matching questions to their best answers has been tackled for more than a decade, the social question-answering practice is a complex process. The factors influencing the accuracy of question-answer matching are many and hard to disentangle. We approach the task from an application-oriented perspective, probing the space of several dimensions relevant to this problem: features, algorithms, and topics. We gather under a learning to rank framework the most extensive feature set used in literature to date, including 225 features from five different families. We test the power of such features in predicting the best answer to a question on the largest dataset from Yahoo Answers used for this task so far (40M answers) and provide a faceted analysis of the results along different topical areas and question types. We propose a novel family of distributional semantics measures that most of the time can seamlessly replace widely used linguistic similarity features, being more than one order of magnitude faster to compute and providing greater predictive power. The best feature set reaches an improvement between 11% and 26% in P@1 compared to recent well-established state-of-the-art methods.

As an interactive intelligent system, recommender systems are developed to give predictions that match users preferences. Since the emergence of recommender systems, a large majority of research focuses on objective accuracy criteria and less attention has been paid to how users interact with the system and the efficacy of interface designs from the end-user perspective. The field has reached a point where it is ready to look beyond algorithms, into users interactions, decision making processes and overall experience. Accordingly, the goals of this workshop (Int[email protected]) are to explore the human aspects of recommender systems, with a particular focus on the impact of interfaces and interaction design on decision-making and user experiences with recommender systems, and to explore methodologies to evaluate these human aspects of the recommendation process that go beyond traditional automated approaches.

A primary function of recommender systems is to help their users to make better choices and decisions. The overall goal of the workshop is to analyse and discuss novel techniques and approaches for supporting effective and efficient human decision making in different types of recommendation scenarios. The submitted papers discuss a wide range of topics from core algorithmic issues to the management of the human computer interaction.

The primary goal of the workshop is to showcase cutting edge research on the intersection of Recommender Systems and Semantic Technologies, by taking the best of the two worlds. This combination may provide the RecSys community with important scenarios where the potential of Semantic Technologies can be effectively exploited into systems performing complex tasks, such as recommendation engines processing Big Data.

The Social Web is now a successful reality with its quickly growing number of users and applications. Also the Semantic Web, which started with the objective of describing Web resources in a machine-processable way, is now outgrowing the research labs and is being massively exploited in many websites, incorporating high-quality user-generated content and semantic annotations. The primary goal of this special section is to showcase some recent research at the intersection of the Social Web and the Semantic Web that explores the benefits that adaptation and personalization have to offer in the Web of the future, the so-called Social Adaptive Semantic Web. We have selected two articles out of fourteen submissions based on the quality of the articles and we present the main lessons learned from the overall analysis of these submissions.

Interacting with a recommender system means to take different decisions such as selecting an item from a recommendation list, selecting a specific item feature value (e.g., camera's size, zoom) as a search criteria, selecting feedback features to be critiqued in a critiquing based recommendation session, or selecting a repair proposal for inconsistent user preferences when interacting with a knowledge-based recommender. In all these situations, users face a decision task. This workshop ([email protected]) focuses on approaches for supporting effective and efficient human decision making in different types of recommendation scenarios.

In the last years, hundreds of social networks sites have been launched with both professional (e.g., LinkedIn) and non-professional (e.g., MySpace, Facebook) orientations. This resulted in a renewed information overload problem, but it also provided a new and unforeseen way of gathering useful, accurate and constantly updated information about user interests and tastes. Content-based recommender systems can leverage the wealth of data emerging by social networks for building user profiles in which representations of the user interests are maintained.

Content-based recommender systems try to recommend items similar to those a given user has liked in the past. The basic process consists of matching up the attributes of a user profile, in which preferences and interests are stored, with the attributes of a content object (item).

Recommender systems (RSs) proved to make easier the task of accessing relevant information in a broad range of domains. In content-based RSs, preferences on content items expressed by users turned out to be reliable indicators to suggest and filter interesting contents. Item representation plays a key role in content-based RSs, thus choosing proper facets to represent items is a fundamental task for deploying effective RSs. Contextual facets are often marginally relevant to predict user preferences, but in some domains disregarding contextual facets makes recommendations useless. This paper proposes a strategy to improve the effectiveness of a content-based RS that dynamically suggests tours within a museum by exploiting contextual facets such the physical layout of items and the interaction of users with the environment.

Basic content personalization consists in matching up the attributes of a user profile, in which preferences and interests are stored, with the attributes of a content object. The Web 2.0 (r)evolution and the advent of user generated content have changed the game for personalization, since the role of people has evolved from passive consumers of information to that of active contributors. One of the forms of user generated content that has drawn more attention from the research community is folksonomy, a taxonomy generated by users who collaboratively annotate and categorize resources of interests with freely chosen keywords called tags.