Scott Sanner

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46ranked-venue papers in the field
2as first author
21since 2021 · last 2026
0000-0001-7984-8394ORCID · verified

Domains — venue-derived; a paper can count in several

Information Retrieval & Web Search · 35 (2 first)Data Mining & Knowledge Discovery · 9Database Systems & Data Management · 2
YearPublicationVenuePosition
2026 CommonWhy: A Dataset for Evaluating Entity-Based Causal Commonsense Reasoning in Large Language Models
Armin Toroghi, Faeze Moradi Kalarde, Scott Sanner
SIGIR3
2025 GENNEXT: The Next Generation of IR and Recommender Systems with Language Agents, Generative Models, and Conversational AI
abstract
We present GENNEXT, a workshop dedicated to exploring the integration of language agents, generative models, and conversational AI within information retrieval (IR) and recommender systems (RS). Building on the success of our recent RecSys'24 workshop, GENNEXT aims to advance discussions on the applications of language agents powered by Large Language Models (LLMs). The workshop will focus on enhancing interactivity between users and systems through multi-turn dialogues, improving creative content generation, advancing personalization, and enabling multifaceted, context-aware decision-making. For example, a language agent could respond to a query like ''Suggest an eco-friendly food tour for a weekend in my city'' by using a recommendation API to identify eateries specializing in sustainable or organic cuisine and a pollution API to ensure the selected routes have low air pollution levels.
Yashar Deldjoo, Scott Sanner, Enrico Palumbo, Hugues Bouchard, Shuai Zhang 0007, Pablo Castells, Julian J. McAuley
SIGIR2
2025 CoLoTa: A Dataset for Entity-based Commonsense Reasoning over Long-Tail Knowledge
abstract
The rise of Large Language Models (LLMs) has redefined the AI landscape, particularly due to their ability to encode factual and commonsense knowledge, and their outstanding performance in tasks requiring reasoning. Despite these advances, hallucinations and reasoning errors remain a significant barrier to their deployment in high-stakes settings. In this work, we observe that even the most prominent LLMs, such as OpenAI-o1, suffer from high rates of reasoning errors and hallucinations on tasks requiring commonsense reasoning over obscure, long-tail entities. To investigate this limitation, we present a new dataset for Commonsense reasoning over Long-Tail entities (CoLoTa), that consists of 3,300 queries from question answering and claim verification tasks and covers a diverse range of commonsense reasoning skills. We remark that CoLoTa can also serve as a Knowledge Graph Question Answering (KGQA) dataset since the support of knowledge required to answer its queries is present in the Wikidata knowledge graph. However, as opposed to existing KGQA benchmarks that merely focus on factoid questions, our CoLoTa queries also require commonsense reasoning. Our experiments with strong LLM-based KGQA methodologies indicate their severe inability to answer queries involving commonsense reasoning. Hence, we propose CoLoTa as a novel benchmark for assessing both (i) LLM commonsense reasoning capabilities and their robustness to hallucinations on long-tail entities and (ii) the commonsense reasoning capabilities of KGQA methods.
Armin Toroghi, Willis Guo, Scott Sanner
SIGIR3
2025 Tutorial on Recommendation with Generative Models (Gen-RecSys)
abstract
This intermediate-level tutorial, titled "Gen-RecSys", merges both industrial and academic perspectives on recent advances in Generative AI for recommender systems (beyond LLMs). It aims to highlight the transformative role of generative models in modern recommender systems, which have significantly impacted the AI field-particularly with the rise of large language models (LLMs) like ChatGPT-and have contributed to a rapid convergence of the fields of search, data mining, and recommendation. By providing attendees with a modern perspective on GenAI applications in recommendation, the tutorial will emphasize how generative models can drive recommendation by unlocking and interacting with rich data representations, including behavioral, textual, and multi-modal data-knowledge highly transferable across many applications of interest to the WSDM community. Participants will learn about the categorization of generative models in recommender systems based on underlying data modalities: (i) ID-based collaborative models, (ii) text-driven models such as LLMs, and (iii) multi-modal models. Within each category, various deep generative model paradigms (e.g., AR, GAN, diffusion models) will be introduced, along with insights into their application areas. The tutorial will also cover evaluation aspects, including benchmarks, metrics, and assessments of social and ethical impacts and harms. This tutorial presents a condensed version of the industrial and academic work featured in the forthcoming book at FntIR 2024-25, titled "Recommendation with Generative Models [7]," and a shorter version prepared, and presented by the team, see GenRecSys-Survey [6].
Yashar Deldjoo, Zhankui He, Julian J. McAuley, Anton Korikov, Scott Sanner, Arnau Ramisa, René Vidal, Maheswaran Sathiamoorthy, Atoosa Kasirzadeh, Silvia Milano
WSDM5
2024 A Review of Modern Recommender Systems Using Generative Models (Gen-RecSys)
abstract
Traditional recommender systems typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item interactions, text, images, and videos, enabling novel recommendation tasks. This comprehensive, multidisciplinary survey connects key advancements in RS using Generative Models (Gen-RecSys), covering: interaction-driven generative models; the use of large language models (LLM) and textual data for natural language recommendation; and the integration of multimodal models for generating and processing images/videos in RS. Our work highlights necessary paradigms for evaluating the impact and harm of Gen-RecSys and identifies open challenges. This survey accompanies a "tutorial" presented at ACM KDD'24, with supporting materials provided at: https://encr.pw/vDhLq.
Yashar Deldjoo, Zhankui He, Julian J. McAuley, Anton Korikov, Scott Sanner, Arnau Ramisa, René Vidal, Maheswaran Sathiamoorthy, Atoosa Kasirzadeh, Silvia Milano
KDD5
2024 Bayesian Optimization with LLM-Based Acquisition Functions for Natural Language Preference Elicitation
abstract
Designing preference elicitation (PE) methodologies that can quickly ascertain a user’s top item preferences in a cold-start setting is a key challenge for building effective and personalized conversational recommendation (ConvRec) systems. While large language models (LLMs) enable fully natural language (NL) PE dialogues, we hypothesize that monolithic LLM NL-PE approaches lack the multi-turn, decision-theoretic reasoning required to effectively balance the exploration and exploitation of user preferences towards an arbitrary item set. In contrast, traditional Bayesian optimization PE methods define theoretically optimal PE strategies, but cannot generate arbitrary NL queries or reason over content in NL item descriptions – requiring users to express preferences via ratings or comparisons of unfamiliar items. To overcome the limitations of both approaches, we formulate NL-PE in a Bayesian Optimization (BO) framework that seeks to actively elicit NL feedback to identify the best recommendation. Key challenges in generalizing BO to deal with natural language feedback include determining: (a) how to leverage LLMs to model the likelihood of NL preference feedback as a function of item utilities, and (b) how to design an acquisition function for NL BO that can elicit preferences in the infinite space of language. We demonstrate our framework in a novel NL-PE algorithm, PEBOL, which uses: 1) Natural Language Inference (NLI) between user preference utterances and NL item descriptions to maintain Bayesian preference beliefs, and 2) BO strategies such as Thompson Sampling (TS) and Upper Confidence Bound (UCB) to guide LLM query generation. We numerically evaluate our methods in controlled simulations, finding that after 10 turns of dialogue, PEBOL can achieve an MRR@10 of up to 0.27 compared to the best monolithic LLM baseline’s MRR@10 of 0.17, despite relying on earlier and smaller LLMs.1
David Eric Austin, Anton Korikov, Armin Toroghi, Scott Sanner
RecSys4
2024 The 1st International Workshop on Risks, Opportunities, and Evaluation of Generative Models in Recommendation (ROEGEN)
abstract
We present an overview of a workshop focused on the exploration of generative models within recommender systems (RS). It highlights the dual nature of these technologies: on the one hand, they offer groundbreaking opportunities for enhancing RS through improved personalization, innovative content creation, and interactive user experiences; on the other hand, they introduce a range of challenges, including bias, misinformation, privacy concerns, and environmental impact.
Yashar Deldjoo, Julian J. McAuley, Scott Sanner, Pablo Castells, Shuai Zhang 0007, Enrico Palumbo
RecSys3
2024 Retrieval-Augmented Conversational Recommendation with Prompt-based Semi-Structured Natural Language State Tracking
abstract
Conversational recommendation (ConvRec) systems must understand rich and diverse natural language (NL) expressions of user preferences and intents, often communicated in an indirect manner (e.g., "I'm watching my weight''). Such complex utterances make retrieving relevant items challenging, especially if only using often incomplete or out-of-date metadata. Fortunately, many domains feature rich item reviews that cover standard metadata categories and offer complex opinions that might match a user's interests (e.g., "classy joint for a date''). However, only recently have large language models (LLMs) let us unlock the commonsense connections between user preference utterances and complex language in user-generated reviews. Further, LLMs enable novel paradigms for semi-structured dialogue state tracking, complex intent and preference understanding, and generating recommendations, explanations, and question answers. We thus introduce a novel technology RA-Rec, a Retrieval-Augmented, LLM-driven dialogue state tracking system for ConvRec, showcased with a video, open source GitHub repository, and interactive Google Colab notebook.
Sara Kemper, Justin Cui, Kai Dicarlantonio, Kathy Lin, Danjie Tang, Anton Korikov, Scott Sanner
SIGIR7
2024 Bayesian network Motifs for reasoning over heterogeneous unlinked datasets
Yi Sui 0005, Alex Kwan, Alexander W. Olson, Scott Sanner, Daniel A. Silver
Data Min. Knowl. Discov.4
2024 User Experience and the Role of Personalization in Critiquing-Based Conversational Recommendation
abstract
Critiquing—where users propose directional preferences to attribute values—has historically been a highly popular method for conversational recommendation. However, with the growing size of catalogs and item attributes, it becomes increasingly difficult and time-consuming to express all of one’s constraints and preferences in the form of critiquing. It is found to be even more confusing in case of critiquing failures: when the system returns no matching items in response to user critiques. To this end, it would seem important to combine a critiquing-based conversational system with a personalized recommendation component to capture implicit user preferences and thus reduce the user’s burden of providing explicit critiques. To examine the impact of such personalization on critiquing, this article reports on a user study with 228 participants to understand user critiquing behavior for two different recommendation algorithms: (i) non-personalized , that recommends any item consistent with the user critiques; and (ii) personalized , which leverages a user’s past preferences on top of user critiques. In the study, we ask users to find a restaurant that they think is the most suitable to a given scenario by critiquing the recommended restaurants at each round of the conversation on the dimensions of price, cuisine, category, and distance. We observe that the non-personalized recommender leads to more critiquing interactions, more severe critiquing failures, overall more time for users to express their preferences, and longer dialogs to find their item of interest. We also observe that non-personalized users were less satisfied with the system’s performance. They find its recommendations less relevant, more unexpected, and somewhat equally diverse and surprising than those of personalized ones. The results of our user study highlight an imperative for further research on the integration of the two complementary components of personalization and critiquing to achieve the best overall user experience in future critiquing-based conversational recommender systems.
Arpit Rana, Scott Sanner, Mohamed Reda Bouadjenek, Ronald Di Carlantonio, Gary Farmaner
ACM Trans. Web2
2023 Self-supervised Contrastive BERT Fine-tuning for Fusion-Based Reviewed-Item Retrieval
Mohammad Mahdi Abdollah Pour, Parsa Farinneya, Armin Toroghi, Anton Korikov, Ali Pesaranghader, Touqir Sajed, Manasa Bharadwaj, Borislav Mavrin, Scott Sanner
ECIR (1)9
2023 Large Language Models are Competitive Near Cold-start Recommenders for Language- and Item-based Preferences
abstract
Traditional recommender systems leverage users’ item preference history to recommend novel content that users may like. However, modern dialog interfaces that allow users to express language-based preferences offer a fundamentally different modality for preference input. Inspired by recent successes of prompting paradigms for large language models (LLMs), we study their use for making recommendations from both item-based and language-based preferences in comparison to state-of-the-art item-based collaborative filtering (CF) methods. To support this investigation, we collect a new dataset consisting of both item-based and language-based preferences elicited from users along with their ratings on a variety of (biased) recommended items and (unbiased) random items. Among numerous experimental results, we find that LLMs provide competitive recommendation performance for pure language-based preferences (no item preferences) in the near cold-start case in comparison to item-based CF methods, despite having no supervised training for this specific task (zero-shot) or only a few labels (few-shot). This is particularly promising as language-based preference representations are more explainable and scrutable than item-based or vector-based representations.
Scott Sanner, Krisztian Balog, Filip Radlinski, Benjamin D. Wedin, Lucas Dixon
RecSys1
2023 LogicRec: Recommendation with Users' Logical Requirements
abstract
Users may demand recommendations with highly personalized requirements involving logical operations, e.g., the intersection of two requirements, where such requirements naturally form structured logical queries on knowledge graphs (KGs). To date, existing recommender systems lack the capability to tackle users' complex logical requirements. In this work, we formulate the problem of recommendation with users' logical requirements (LogicRec) and construct benchmark datasets for LogicRec. Furthermore, we propose an initial solution for LogicRec based on logical requirement retrieval and user preference retrieval, where we face two challenges. First, KGs are incomplete in nature. Therefore, there are always missing true facts, which entails that the answers to logical requirements can not be completely found in KGs. In this case, item selection based on the answers to logical queries is not applicable. We thus resort to logical query embedding (LQE) to jointly infer missing facts and retrieve items based on logical requirements. Second, answer sets are under-exploited. Existing LQE methods can only deal with query-answer pairs, where queries in our case are the intersected user preferences and logical requirements. However, the logical requirements and user preferences have different answer sets, offering us richer knowledge about the requirements and preferences by providing requirement-item and preference-item pairs. Thus, we design a multi-task knowledge-sharing mechanism to exploit these answer sets collectively. Extensive experimental results demonstrate the significance of the LogicRec task and the effectiveness of our proposed method.
Zhenwei Tang, Griffin Floto, Armin Toroghi, Shichao Pei, Xiangliang Zhang 0001, Scott Sanner
SIGIR6
2023 Bayesian Knowledge-driven Critiquing with Indirect Evidence
abstract
Conversational recommender systems (CRS) enhance the expressivity and personalization of recommendations through multiple turns of user-system interaction. Critiquing is a well-known paradigm for CRS that allows users to iteratively refine recommendations by providing feedback about attributes of recommended items. While existing critiquing methodologies utilize direct attributes of items to address user requests such as 'I prefer Western movies', the opportunity of incorporating richer contextual and side information about items stored in Knowledge Graphs (KG) into the critiquing paradigm has been overlooked. Employing this substantial knowledge together with a well-established reasoning methodology paves the way for critique-based recommenders to allow for complex knowledge-based feedback (e.g., 'I like movies featuring war side effects on veterans') which may arise in natural user-system conversations. In this work, we aim to increase the flexibility of critique-based recommendation by integrating KGs and propose a novel Bayesian inference framework that enables reasoning with relational knowledge-based feedback. We study and formulate the framework considering a Gaussian likelihood and evaluate it on two well-known recommendation datasets with KGs. Our evaluations demonstrate the effectiveness of our framework in leveraging indirect KG-based feedback (i.e., preferred relational properties of items rather than preferred items themselves), often improving personalized recommendations over a one-shot recommender by more than 15%. This work enables a new paradigm for using rich knowledge content and reasoning over indirect evidence as a mechanism for critiquing interactions with CRS.
Armin Toroghi, Griffin Floto, Zhenwei Tang, Scott Sanner
SIGIR4
2023 Recipe-MPR: A Test Collection for Evaluating Multi-aspect Preference-based Natural Language Retrieval
abstract
The rise of interactive recommendation assistants has led to a novel domain of natural language (NL) recommendation that would benefit from improved multi-aspect reasoning to retrieve relevant items based on NL statements of preference. Such preference statements often involve multiple aspects, e.g., "I would like meat lasagna but I'm watching my weight". Unfortunately, progress in this domain is slowed by the lack of annotated data. To address this gap, we curate a novel dataset which captures logical reasoning over multi-aspect, NL preference-based queries and a set of multiple-choice, multi-aspect item descriptions. We focus on the recipe domain in which multi-aspect preferences are often encountered due to the complexity of the human diet. The goal of publishing our dataset is to provide a benchmark for joint progress in three key areas: 1) structured, multi-aspect NL reasoning with a variety of properties (e.g., level of specificity, presence of negation, and the need for commonsense, analogical, and/or temporal inference), 2) the ability of recommender systems to respond to NL preference utterances, and 3) explainable NL recommendation facilitated by aspect extraction and reasoning. We perform experiments using a variety of methods (sparse and dense retrieval, zero- and few-shot reasoning with large language models) in two settings: a monolithic setting which uses the full query and an aspect-based setting which isolates individual query aspects and aggregates the results. GPT-3 results in much stronger performance than other methods with 73% zero-shot accuracy and 83% few-shot accuracy in the monolithic setting. Aspect-based GPT-3, which facilitates structured explanations, also shows promise with 68% zero-shot accuracy. These results establish baselines for future research into explainable recommendations via multi-aspect preference-based NL reasoning.
Haochen Zhang 0001, Anton Korikov, Parsa Farinneya, Mohammad Mahdi Abdollah Pour, Manasa Bharadwaj, Ali Pesaranghader, Xi Yu Huang, Yi Xin Lok, Nathan Jones, Scott Sanner
SIGIR11
2023 Towards understanding and mitigating unintended biases in language model-driven conversational recommendation
Tianshu Shen, Jiaru Li, Mohamed Reda Bouadjenek, Zheda Mai, Scott Sanner
Inf. Process. Manag.5
2023 A User-Centric Analysis of Social Media for Stock Market Prediction
abstract
Social media platforms such as Twitter or StockTwits are widely used for sharing stock market opinions between investors, traders, and entrepreneurs. Empirically, previous work has shown that the content posted on these social media platforms can be leveraged to predict various aspects of stock market performance. Nonetheless, actors on these social media platforms may not always have altruistic motivations and may instead seek to influence stock trading behavior through the (potentially misleading) information they post. While a lot of previous work has sought to analyze how social media can be used to predict the stock market, there remain many questions regarding the quality of the predictions and the behavior of active users on these platforms. To this end, this article seeks to address a number of open research questions: Which social media platform is more predictive of stock performance? What posted content is actually predictive, and over what time horizon? How does stock market posting behavior vary among different users? Are all users trustworthy or do some user’s predictions consistently mislead about the true stock movement? To answer these questions, we analyzed data from Twitter and StockTwits covering almost 5 years of posted messages spanning 2015 to 2019. The results of this large-scale study provide a number of important insights among which we present the following: (i) StockTwits is a more predictive source of information than Twitter, leading us to focus our analysis on StockTwits; (ii) on StockTwits, users’ self-labeled sentiments are correlated with the stock market but are only slightly predictive in aggregate over the short-term; (iii) there are at least three clear types of temporal predictive behavior for users over a 144 days horizon: short, medium, and long term; and (iv) consistently incorrect users who are reliably wrong tend to exhibit what we conjecture to be “botlike” post content and their removal from the data tends to improve stock market predictions from self-labeled content.
Mohamed Reda Bouadjenek, Scott Sanner, Ga Wu
ACM Trans. Web2
2022 Mitigating the Filter Bubble While Maintaining Relevance: Targeted Diversification with VAE-based Recommender Systems
abstract
Online recommendation systems are prone to create filter bubbles, whereby users are only recommended content narrowly aligned with their historical interests. In the case of media recommendation, this can reinforce political polarization by recommending topical content (e.g., on the economy) at one extreme end of the political spectrum even though this topic has broad coverage from multiple political viewpoints that would provide a more balanced and informed perspective for the user. Historically, Maximal Marginal Relevance (MMR) has been used to diversify result lists and even mitigate filter bubbles, but suffers from three key drawbacks: (1)~MMR directly sacrifices relevance for diversity, (2)~MMR typically diversifies across all content and not just targeted dimensions (e.g., political polarization), and (3)~MMR is inefficient in practice due to the need to compute pairwise similarities between recommended items. To simultaneously address these limitations, we propose a novel methodology that trains Concept Activation Vectors (CAVs) for targeted topical dimensions (e.g., political polarization). We then modulate the latent embeddings of user preferences in a state-of-the-art VAE-based recommender system to diversify along the targeted dimension while preserving topical relevance across orthogonal dimensions. Our experiments show that our Targeted Diversification VAE-based Collaborative Filtering (TD-VAE-CF) methodology better preserves relevance of content to user preferences across a range of diversification levels in comparison to both untargeted and targeted variations of Maximum Marginal Relevance (MMR); TD-VAE-CF is also much more computationally efficient than the post-hoc re-ranking approach of MMR.
Zhaolin Gao, Tianshu Shen, Zheda Mai, Mohamed Reda Bouadjenek, Isaac Waller, Ashton Anderson, Ron Bodkin, Scott Sanner
SIGIR8
2022 Distributional Contrastive Embedding for Clarification-based Conversational Critiquing
abstract
Managing uncertainty in preferences is core to creating the next generation of conversational recommender systems (CRS). However, an often-overlooked element of conversational interaction is the role of clarification. Users are notoriously noisy at revealing their preferences, and a common error is being unnecessarily specific, e.g., suggesting ”chicken fingers” when a restaurant with a ”kids menu” was the intended preference. Correcting such errors requires reasoning about the level of generality and specificity of preferences and verifying that the user has expressed the correct level of generality. To this end, we propose a novel clarification-based conversational critiquing framework that allows the system to clarify user preferences as it accepts critiques. To support clarification, we propose the use of distributional embeddings that can capture the specificity and generality of concepts through distributional coverage while facilitating state-of-the-art embedding-based recommendation methods. Specifically, we incorporate Distributional Contrastive Embeddings of critiqueable keyphrases with user preference embeddings in a Variational Autoencoder recommendation framework that we term DCE-VAE. Our experiments show that our proposed DCE-VAE is (1) competitive in terms of general performance in comparison to state-of-the-art recommenders and (2) supports effective clarification-based critiquing in comparison to alternative clarification baselines. In summary, this work adds a new dimension of clarification to enhance the well-known critiquing framework along with a novel data-driven distributional embedding for clarification suggestions that significantly improves the efficacy of user interaction with critiquing-based CRSs.
Tianshu Shen, Zheda Mai, Ga Wu, Scott Sanner
WWW4
2021 Bayesian Critiquing with Keyphrase Activation Vectors for VAE-based Recommender Systems
abstract
Critiquing is a method for conversational recommendation that incrementally adapts recommendations in response to user preference feedback. Recent advances in critiquing have leveraged the power of VAE-CF recommendation in a critiquable-explainable (CE-VAE) framework that updates latent user preference embeddings based on their critiques of keyphrase-based explanations. However, the CE-VAE has two key drawbacks: (i) it uses a second VAE head to facilitate explanations and critiquing, which can sacrifice recommendation performance of the first VAE head due to multiobjective training, and (ii) it requires iterating an inverse decoding-encoding loop for multi-step critiquing that yields poor performance. To address these deficiencies, we propose a novel Bayesian Keyphrase critiquing VAE (BK-VAE) framework that builds on the strengths of VAE-CF, but avoids the problematic second head of CE-VAE. Instead, the BK-VAE uses a Concept Activation Vector (CAV) inspired approach to determine the alignment of item keyphrase properties with latent user preferences in VAE-CF. BK-VAE leverages this alignment in a Bayesian framework to model uncertainty in a user's latent preferences and to perform posterior updates to these preference beliefs after each critique --- essentially achieving CE-VAE's explanation and critique inversion through a simple application of Bayes rule. Our empirical evaluation on two datasets demonstrates that BK-VAE matches or dominates CE-VAE in both recommendation and multi-step critiquing performance.
Hojin Yang, Tianshu Shen, Scott Sanner
SIGIR3
2021 A Workflow Analysis of Context-driven Conversational Recommendation
abstract
A number of recent works have made seminal contributions to the understanding of user intent and recommender interaction in conversational recommendation. However, to date, these studies have not focused explicitly on context-driven interaction that underlies the typical use of more pervasive Question Answering (QA) focused conversational assistants like Amazon Alexa, Apple Siri, and Google Assistant. In this paper, we aim to understand a general workflow of natural context-driven conversational recommendation that arises from a pairwise study of a human user interacting with a human simulating the role of a recommender. In our analysis of this intrinsically organic human-to-human conversation, we observe a clear structure of interaction workflow consisting of a preference elicitation and refinement stage, followed by inquiry and critiquing stages after the first recommendation. To better understand the nature of these stages and the conversational flow within them, we augment existing taxonomies of intent and action to label all interactions at each stage and analyze the workflow. From this analysis, we identify distinct conversational characteristics of each stage, e.g., (i) the preference elicitation stage consists of significant iteration to clarify, refine, and obtain a mutual understanding of preferences, (ii) the inquiry and critiquing stage consists of extensive informational queries to understand features of the recommended item and to (implicitly) specify critiques, and (iii) explanation appears to drive a substantial portion of the post-recommendation interaction, suggesting that beyond the purpose of justification, explanation serves a critical role to direct the evolving conversation itself. Altogether, we contribute a novel qualitative and quantitative analysis of workflow in conversational recommendation that further refines our existing understanding of this important frontier of conversational systems and suggests a number of critical avenues for further research to better automate natural recommendation conversations.
Shengnan Lyu, Arpit Rana, Scott Sanner, Mohamed Reda Bouadjenek
WWW3
2020 A Ranking Optimization Approach to Latent Linear Critiquing for Conversational Recommender Systems
abstract
Critiquing is a method for conversational recommendation that incrementally adapts recommendations in response to user preference feedback. Specifically, a user is iteratively provided with item recommendations and attribute descriptions for those items; the user may then either accept the recommendation or choose to critique an attribute to generate a new recommendation. A recent direction known as latent linear critiquing (LLC) takes a modern embedding-based approach that seeks to optimize the combination of user preference embeddings with embeddings of critiques based on subjective item descriptions (i.e., keyphrases from user reviews); LLC does so by exploiting the linear structure of the embeddings to efficiently optimize their weights in a linear programming (LP) formulation. In this paper, we revisit LLC and note that it’s score-based optimization approach inherently encourages extreme weightings in order to maximize predicted score gaps between preferred and non-preferred items. Noting that the overall end task objective in critiquing is to re-rank rather than re-score, in this paper we take a ranking optimization approach that seeks to optimize embedding weights based on observed rank violations from earlier critiquing iterations. We evaluate the proposed framework on two recommendation datasets containing user reviews. Empirical results demonstrate that ranking-based LLC generally outperforms scoring-based LLC and other baselines across a variety of datasets, critiquing styles, and both satisfaction and session-length performance metrics.
Hanze Li, Scott Sanner, Ga Wu
RecSys2
2020 Deep Critiquing for VAE-based Recommender Systems
abstract
Providing explanations for recommended items not only allows users to understand the reason for receiving recommendations but also provides users with an opportunity to refine recommendations by critiquing undesired parts of the explanation. While much research focuses on improving the explanation of recommendations, less effort has focused on interactive recommendation by allowing a user to critique explanations. Aside from traditional constraint- and utility-based critiquing systems, the only end-to-end deep learning based critiquing approach in the literature so far, CE-VNCF, suffers from unstable and inefficient training performance. In this paper, we propose a Variational Autoencoder (VAE) based critiquing system to mitigate these issues and improve overall performance. The proposed model generates keyphrase-based explanations of recommendations and allows users to critique the generated explanations to refine their personalized recommendations. Our experiments show promising results: (1) The proposed model is competitive in terms of general performance in comparison to state-of-the-art recommenders, despite having an augmented loss function to support explanation and critiquing. (2) The proposed model can generate high-quality explanations compared to user or item keyphrase popularity baselines. (3) The proposed model is more effective in refining recommendations based on critiquing than CE-VNCF, where the rank of critiquing-affected items drops while general recommendation performance remains stable. In summary, this paper presents a significantly improved method for multi-step deep critiquing based recommender systems based on the VAE framework.
Hojin Yang, Ga Wu, Scott Sanner
SIGIR4
2020 Latent Linear Critiquing for Conversational Recommender Systems
abstract
Critiquing is a method for conversational recommendation that iteratively adapts recommendations in response to user preference feedback. In this setting, a user is iteratively provided with an item recommendation and attribute description for that item; a user may either accept the recommendation, or critique the attributes in the item description to generate a new recommendation. Historical critiquing methods were largely based on explicit constraint- and utility-based methods for modifying recommendations w.r.t. critiqued item attributes. In this paper, we revisit the critiquing approach in the era of recommendation methods based on latent embeddings with subjective item descriptions (i.e., keyphrases from user reviews). Two critical research problems arise: (1) how to co-embed keyphrase critiques with user preference embeddings to update recommendations, and (2) how to modulate the strength of multi-step critiquing feedback, where critiques are not necessarily independent, nor of equal importance. To address (1), we build on an existing state-of-the-art linear embedding recommendation algorithm to align review-based keyphrase attributes with user preference embeddings. To address (2), we exploit the linear structure of the embeddings and recommendation prediction to formulate a linear program (LP) based optimization problem to determine optimal weights for incorporating critique feedback. We evaluate the proposed framework on two recommendation datasets containing user reviews with simulated users. Empirical results compared to a standard approach of averaging critique feedback show that our approach reduces the number of interactions required to find a satisfactory item and increases the overall success rate.
Scott Sanner, Ga Wu, Hanze Li, Hojin Yang
WWW2
2020 Relevance- and interface-driven clustering for visual information retrieval
Mohamed Reda Bouadjenek, Scott Sanner, Yihao Du
Inf. Syst.2
2020 Bayesian Networks for Data Integration in the Absence of Foreign Keys
abstract
In the era of open data, a single data source rarely contains all of the attributes we need for inference in specific applications. For example, a marketing department may aim to integrate retailer-specific purchase data with separate demographic data for purposes of targeted advertising - a capability not possible with either dataset alone. In this work, we address two key desiderata of an automated framework for probabilistic data integration over multiple data sources: (1) we require that each relational data source share at least one attribute with another relational data source, but we do not require these attributes to be foreign keys (e.g., attributes such as gender, age, and postal code are not foreign keys because they do not uniquely identify individuals in a data source) and (2) we require inference to be probabilistic to reflect inherent uncertainty in population-level predictions given the absence of foreign keys. While some frameworks such as Probabilistic Relational Models (PRMs) address point (2), they do not address point (1) since they rely on foreign keys to link tables. To achieve both desiderata simultaneously, we develop an automated framework to construct Bayesian networks for data integration capable of answering any probabilistic query spanning the attributes of multiple relational data sources. We demonstrate that our framework is able to closely approximate the inference of a global Bayesian network over a single relation that has been projected onto multiple local relations and further investigate properties of local relations such as the number of shared attributes and their cardinality to understand how these properties affect the quality of inference.
Scott Sanner, Mohamed Reda Bouadjenek, Shagun Gupta
IEEE Trans. Knowl. Data Eng.2
2019 Relevance-driven Clustering for Visual Information Retrieval on Twitter
abstract
Geo-temporal visualization of Twitter search results is a challenging task since the simultaneous display of all matching tweets would result in a saturated and unreadable display. In such settings, clustering search results can assist users to scan only a few coherent groups of related tweets rather than many individual tweets. However, in practice, the use of unsupervised clustering methods such as K -Means does not necessarily guarantee that the clusters themselves are relevant. Therefore, we develop a novel method of relevance-driven clustering for visual information retrieval to supply users with highly relevant clusters representing different information perspectives of their queries. We specifically propose a Visual Twitter Information Retrieval (Viz-TIR) tool for relevance-driven clustering and ranking of Twitter search results. At the heart of Viz-TIR is a fast greedy algorithm that optimizes an approximation of an expected F1-Score metric to generate these clusters. We demonstrate its effectiveness w.r.t. K -Means and a baseline method that shows all top matching results on a scenario related to searching natural disasters in US-based Twitter data spanning 2013 and 2014. Our demo shows that Viz-TIR is easy to use and more precise in extracting geo-temporally coherent clusters given search queries in comparison to K-Means, thus aiding the user in visually searching and browsing social network content. Overall, we believe this work enables new opportunities for the synthesis of information retrieval as well as combined relevance and display-aware optimization techniques to support query-adaptive visual information exploration interfaces.
Mohamed Reda Bouadjenek, Scott Sanner
CHIIR2
2019 Deep language-based critiquing for recommender systems
abstract
Critiquing is a method for conversational recommendation that adapts recommendations in response to user preference feedback regarding item attributes. Historical critiquing methods were largely based on constraint- and utility-based methods for modifying recommendations w.r.t. these critiqued attributes. In this paper, we revisit the critiquing approach from the lens of deep learning based recommendation methods and language-based interaction. Concretely, we propose an end-to-end deep learning framework with two variants that extend the Neural Collaborative Filtering architecture with explanation and critiquing components. These architectures not only predict personalized keyphrases for a user and item but also embed language-based feedback in the latent space that in turn modulates subsequent critiqued recommendations. We evaluate the proposed framework on two recommendation datasets containing user reviews. Empirical results show that our modified NCF approach not only provides a strong baseline recommender and high-quality personalized item keyphrase suggestions, but that it also properly suppresses items predicted to have a critiqued keyphrase. In summary, this paper provides a first step to unify deep recommendation and language-based feedback in what we hope to be a rich space for future research in deep critiquing for conversational recommendation.
Ga Wu, Scott Sanner, Harold Soh
RecSys3
2019 A Novel Regularizer for Temporally Stable Learning with an Application to Twitter Topic Classification
abstract
Supervised topic classifiers for Twitter and other media sources are important in a variety of long-term topic tracking tasks. Unfortunately, over long periods of time, features that are predictive during the training period may prove ephemeral and fail to generalize to prediction at future times. For example, if we trained a classifier to identify tweets concerning the topic of “Celebrity Death”, individual celebrity names and terms associated with these celebrities such as “Nelson Mandela” or “South Africa” would prove to be temporally unstable since they would not generalize over long periods of time; in contrast, terms like “RIP” (rest in peace) would prove to be temporally stable predictors of this topic over long periods of time. In this paper, we aim to design supervised learning methods for Twitter topic classifiers that are capable of automatically downweighting temporally unstable features to improve future generalization. To do this, we first begin with an oracular approach that chooses temporally stable features based on knowledge of both train and test data labels. We then search for feature metrics evaluated on only the training data that are capable of recovering the temporally stable features identified by our oracular definition. We next embed the top-performing metric as a temporal stability regularizer in logistic regression with the important property that the overall training objective retains convexity, hence enabling a globally optimal solution. Finally, we train our topic classifiers on 6 Twitter topics over roughly one year of data and evaluate on the following year of data, showing that logistic regression with our temporal stability regularizer generally outperforms logistic regression without such regularization across the full precision-recall continuum. Overall, these results establish a novel regularizer for training long-term temporally stable topic classifiers for Twitter and beyond.
Ga Wu, Mohamed Reda Bouadjenek, Scott Sanner, Sen Su, Zhongbao Zhang
SDM4
2019 One-Class Collaborative Filtering with the Queryable Variational Autoencoder
abstract
Variational Autoencoder (VAE) based methods for Collaborative Filtering (CF) demonstrate remarkable performance for one-class (implicit negative) recommendation tasks by extending autoencoders with relaxed but tractable latent distributions. Explicitly modeling a latent distribution over user preferences allows VAEs to learn user and item representations that not only reproduce observed interactions, but also generalize them by leveraging learning from similar users and items. Unfortunately, VAE-CF can exhibit suboptimal learning properties; e.g., VAE-CFs will increase their prediction confidence as they receive more preferences per user, even when those preferences may vary widely and create ambiguity in the user representation. To address this issue, we propose a novel Queryable Variational Autoencoder (Q-VAE) variant of the VAE that explicitly models arbitrary conditional relationships between observations. The proposed model appropriately increases uncertainty (rather than reduces it) in cases where a large number of user preferences may lead to an ambiguous user representation. Our experiments on two benchmark datasets show that the Q-VAE generally performs comparably or outperforms VAE-based recommenders as well as other state-of-the-art approaches and is generally competitive across the user preference density spectrum, where other methods peak for certain preference density levels.
Ga Wu, Mohamed Reda Bouadjenek, Scott Sanner
SIGIR3
2019 Noise Contrastive Estimation for One-Class Collaborative Filtering
abstract
Previous highly scalable One-Class Collaborative Filtering (OC-CF) methods such as Projected Linear Recommendation (PLRec) have advocated using fast randomized SVD to embed items into a latent space, followed by linear regression methods to learn personalized recommendation models per user. However, naive SVD embedding methods often exhibit a strong popularity bias that prevents them from accurately embedding less popular items, which is exacerbated by the extreme sparsity of implicit feedback matrices in the OC-CF setting. To address this deficiency, we leverage insights from Noise Contrastive Estimation (NCE) to derive a closed-form, efficiently computable "depopularized" embedding. We show that NCE item embeddings combined with a personalized user model from PLRec produces superior recommendations that adequately account for popularity bias. Further analysis of the popularity distribution of recommended items demonstrates that NCE-PLRec uniformly distributes recommendations over the popularity spectrum while other methods exhibit distinct biases towards specific popularity subranges. Empirically, NCE-PLRec produces highly competitive performance with run-times an order of magnitude faster than existing state-of-the-art approaches for OC-CF.
Ga Wu, Maksims Volkovs, Chee Loong Soon, Scott Sanner, Himanshu Rai
SIGIR4
2017 A Longitudinal Study of Topic Classification on Twitter
Zahra Iman, Scott Sanner, Mohamed Reda Bouadjenek, Lexing Xie
ICWSM2
2017 Expecting to be HIP: Hawkes Intensity Processes for Social Media Popularity
abstract
Modeling and predicting the popularity of online content is a significant problem for the practice of information dissemination, advertising, and consumption. Recent work analyzing massive datasets advances our understanding of popularity, but one major gap remains: To precisely quantify the relationship between the popularity of an online item and the external promotions it receives. This work supplies the missing link between exogenous inputs from public social media platforms, such as Twitter, and endogenous responses within the content platform, such as YouTube. We develop a novel mathematical model, the Hawkes intensity process, which can explain the complex popularity history of each video according to its type of content, network of diffusion, and sensitivity to promotion. Our model supplies a prototypical description of videos, called an endo-exo map. This map explains popularity as the result of an extrinsic factor -- the amount of promotions from the outside world that the video receives, acting upon two intrinsic factors -- sensitivity to promotion, and inherent virality. We use this model to forecast future popularity given promotions on a large 5-months feed of the most-tweeted videos, and found it to lower the average error by 28.6% from approaches based on popularity history. Finally, we can identify videos that have a high potential to become viral, as well as those for which promotions will have hardly any effect.
Marian-Andrei Rizoiu, Lexing Xie, Scott Sanner, Manuel Cebrián, Honglin Yu, Pascal Van Hentenryck
WWW3
2015 The Lifecyle of a Youtube Video: Phases, Content and Popularity
Honglin Yu, Lexing Xie, Scott Sanner
ICWSM3
2015 Context-Aware Detection of Sneaky Vandalism on Wikipedia Across Multiple Languages
Khoi-Nguyen Tran, Peter Christen, Scott Sanner, Lexing Xie
PAKDD (1)3
2015 On Term Selection Techniques for Patent Prior Art Search
abstract
In this paper, we investigate the influence of term selection on retrieval performance on the CLEF-IP prior art test collection, using the Description section of the patent query with Language Model (LM) and BM25 scoring functions. We find that an oracular relevance feedback system that extracts terms from the judged relevant documents far outperforms the baseline and performs twice as well on MAP as the best competitor in CLEF-IP 2010. We find a very clear term selection value threshold for use when choosing terms. We also noticed that most of the useful feedback terms are actually present in the original query and hypothesized that the baseline system could be substantially improved by removing negative query terms. We tried four simple automated approaches to identify negative terms for query reduction but we were unable to notably improve on the baseline performance with any of them. However, we show that a simple, minimal interactive relevance feedback approach where terms are selected from only the first retrieved relevant document outperforms the best result from CLEF-IP 2010 suggesting the promise of interactive methods for term selection in patent prior art search.
Mona Golestan Far, Scott Sanner, Mohamed Reda Bouadjenek, Gabriela Ferraro, David Hawking
SIGIR2
2014 Social collaborative filtering for cold-start recommendations
abstract
We examine the cold-start recommendation task in an online retail setting for users who have not yet purchased (or interacted in a meaningful way with) any available items but who have granted access to limited side information, such as basic demographic data (gender, age, location) or social network information (Facebook friends or page likes). We formalize neighborhood-based methods for cold-start collaborative filtering in a generalized matrix algebra framework that does not require purchase data for target users when their side information is available. In real-data experiments with 30,000 users who purchased 80,000+ books and had 9,000,000+ Facebook friends and 6,000,000+ page likes, we show that using Facebook page likes for cold-start recommendation yields up to a 3-fold improvement in mean average precision (mAP) and up to 6-fold improvements in Precision@k and Recall@k compared to most-popular-item, demographic, and Facebook friend cold-start recommenders. These results demonstrate the substantial predictive power of social network content, and its significant utility in a challenging problem - recommendation for cold-start users.
Suvash Sedhain, Scott Sanner, Darius Braziunas, Lexing Xie, Jordan Christensen
RecSys2
2013 Decision-Theoretic Sparsification for Gaussian Process Preference Learning
Ehsan Abbasnejad, Edwin V. Bonilla, Scott Sanner
ECML/PKDD (2)3
2013 Improving LDA topic models for microblogs via tweet pooling and automatic labeling
abstract
Twitter, or the world of 140 characters poses serious challenges to the efficacy of topic models on short, messy text. While topic models such as Latent Dirichlet Allocation (LDA) have a long history of successful application to news articles and academic abstracts, they are often less coherent when applied to microblog content like Twitter. In this paper, we investigate methods to improve topics learned from Twitter content without modifying the basic machinery of LDA; we achieve this through various pooling schemes that aggregate tweets in a data preprocessing step for LDA. We empirically establish that a novel method of tweet pooling by hashtags leads to a vast improvement in a variety of measures for topic coherence across three diverse Twitter datasets in comparison to an unmodified LDA baseline and a variety of pooling schemes. An additional contribution of automatic hashtag labeling further improves on the hashtag pooling results for a subset of metrics. Overall, these two novel schemes lead to significantly improved LDA topic models on Twitter content.
Rishabh Mehrotra, Scott Sanner, Wray L. Buntine, Lexing Xie
SIGIR2
2012 Score-Based Bayesian Skill Learning
Shengbo Guo, Scott Sanner, Thore Graepel, Wray L. Buntine
ECML/PKDD (1)2
2012 On the mathematical relationship between expected n-call@k and the relevance vs. diversity trade-off
abstract
It has been previously noted that optimization of the n[email protected]k relevance objective (i.e., a set-based objective that is 1 if at least n documents in a set of k are relevant, otherwise 0) encourages more result set diversification for smaller n, but this statement has never been formally quantified. In this work, we explicitly derive the mathematical relationship between expected [email protected] and the relevance vs. diversity trade-off --- through fortuitous cancellations in the resulting combinatorial optimization, we show the trade-off is a simple and intuitive function of n (notably independent of the result set size k e n), where diversification increases as n approaches 1.
Kar Wai Lim, Scott Sanner, Shengbo Guo
SIGIR2
2012 New objective functions for social collaborative filtering
abstract
This paper examines the problem of social collaborative filtering (CF) to recommend items of interest to users in a social network setting. Unlike standard CF algorithms using relatively simple user and item features, recommendation in social networks poses the more complex problem of learning user preferences from a rich and complex set of user profile and interaction information. Many existing social CF methods have extended traditional CF matrix factorization, but have overlooked important aspects germane to the social setting. We propose a unified framework for social CF matrix factorization by introducing novel objective functions for training. Our new objective functions have three key features that address main drawbacks of existing approaches: (a) we fully exploit feature-based user similarity, (b) we permit direct learning of user-to-user information diffusion, and (c) we leverage co-preference (dis)agreement between two users to learn restricted areas of common interest. We evaluate these new social CF objectives, comparing them to each other and to a variety of (social) CF baselines, and analyze user behavior on live user trials in a custom-developed Facebook App involving data collected over five months from over 100 App users and their 37,000+ friends.
Joseph Noel, Scott Sanner, Khoi-Nguyen Tran, Peter Christen, Lexing Xie, Edwin V. Bonilla, Ehsan Abbasnejad, Nicolás Della Penna
WWW2
2011 Diverse retrieval via greedy optimization of expected 1-call@k in a latent subtopic relevance model
abstract
It has been previously observed that optimization of the [email protected] relevance objective (i.e., a set-based objective that is 1 if at least one document is relevant, otherwise 0) empirically correlates with diverse retrieval. In this paper, we proceed one step further and show theoretically that greedily optimizing expected [email protected] w.r.t. a latent subtopic model of binary relevance leads to a diverse retrieval algorithm sharing many features of existing diversification approaches. This new result is complementary to a variety of diverse retrieval algorithms derived from alternate rank-based relevance criteria such as average precision and reciprocal rank. As such, the derivation presented here for expected [email protected] provides a novel theoretical perspective on the emergence of diversity via a latent subtopic model of relevance --- an idea underlying both ambiguous and faceted subtopic retrieval that have been used to motivate diverse retrieval.
Scott Sanner, Shengbo Guo, Thore Graepel, Sadegh Kharazmi, Sarvnaz Karimi
CIKM1
2011 Sparse Kernel-SARSA(λ) with an Eligibility Trace
Matthew W. Robards, Peter Sunehag, Scott Sanner, Bhaskara Marthi
ECML/PKDD (3)3
2010 Probabilistic latent maximal marginal relevance
abstract
Diversity has been heavily motivated in the information retrieval literature as an objective criterion for result sets in search and recommender systems. Perhaps one of the most well-known and most used algorithms for result set diversification is that of Maximal Marginal Relevance (MMR). In this paper, we show that while MMR is somewhat ad-hoc and motivated from a purely pragmatic perspective, we can derive a more principled variant via probabilistic inference in a latent variable graphical model. This novel derivation presents a formal probabilistic latent view of MMR (PLMMR) that (a) removes the need to manually balance relevance and diversity parameters, (b) shows that specific definitions of relevance and diversity metrics appropriate to MMR emerge naturally, and (c) formally derives variants of latent semantic indexing (LSI) similarity metrics for use in PLMMR. Empirically, PLMMR outperforms MMR with standard term frequency based similarity and diversity metrics since PLMMR maximizes latent diversity in the results.
Shengbo Guo, Scott Sanner
SIGIR2
2008 Cost-Sensitive Parsimonious Linear Regression
abstract
We examine linear regression problems where some features may only be observable at a cost (e.g., in medical domains where features may correspond to diagnostic tests that take time and costs money). This can be important in the context of data mining, in order to obtain the best predictions from the data on a limited cost budget. We define a parsimonious linear regression objective criterion that jointly minimizes prediction error and feature cost. We modify least angle regression algorithms commonly used for sparse linear regression to produce the ParLiR algorithm, which not only provides an efficient and parsimonious solution as we demonstrate empirically, but it also provides formal guarantees that we prove theoretically.
Robby Goetschalckx, Kurt Driessens, Scott Sanner
ICDM3