Counterfactual learning to rank (CLTR) can be risky and, in various circumstances, can produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR methods, cannot handle trust bias, and relies on specific assumptions about user behavior.

The off-policy learning paradigm allows for recommender systems and general ranking applications to be framed as decision-making problems, where we aim to learn decision policies that optimize an unbiased offline estimate of an online reward metric. With unbiasedness comes potentially high variance, and prevalent methods exist to reduce estimation variance. These methods typically make use of control variates, either additive (i.e., baseline corrections or doubly robust methods) or multiplicative (i.e., self-normalisation).

Since its inception, the field of unbiased learning to rank (ULTR) has remained very active and has seen several impactful advancements in recent years. This tutorial provides both an introduction to the core concepts of the field and an overview of recent advancements in its foundations, along with several applications of its methods.

Since its inception, the field of unbiased learning to rank (ULTR) has remained very active and has seen several impactful advancements in recent years. This tutorial provides both an introduction to the core concepts of the field and an overview of recent advancements in its foundations along with several applications of its methods.

Counterfactual learning to rank (CLTR) relies on exposure-based inverse propensity scoring (IPS), a LTR-specific adaptation of IPS to correct for position bias. While IPS can provide unbiased and consistent estimates, it often suffers from high variance. Especially when little click data is available, this variance can cause CLTR to learn sub-optimal ranking behavior. Consequently, existing CLTR methods bring significant risks with them, as naively deploying their models can result in very negative user experiences.

Estimation of session duration for an e-commerce search engine is important for various downstream applications, including user satisfaction prediction, personalization, and diversification of search results. It has been shown in previous studies that search session length has a strong correlation with user's explore vs specific purchase intent. Based on previous work [14], we hypothesize that early prediction of session length distribution can be used to control the degree of explore vs exploit (loosely related to diversification v/s personalization) for Search Engine Result Pages (SERPs) in the user's session to follow. In this work, we try to early predict the user's session length, which will enable the control on explore v/s exploit of the search results. Towards this end, based on previous work and strong empirical evidence, we hypothesize session lengths are Weibull distributed and propose its parameters being modeled by a Recurrent Neural Network over actions in user's search sessions. Through experimentation, we demonstrate that our method performs better as compared to strong baselines for the same.

Inferring trust relations between social media users is critical for a number of applications wherein users seek credible information. The fact that available trust relations are scarce and skewed makes trust prediction a challenging task. To the best of our knowledge, this is the first work on exploring representation learning for trust prediction. We propose an approach that uses only a small amount of binary user-user trust relations to simultaneously learn user embeddings and a model to predict trust between user pairs. We empirically demonstrate that for trust prediction, our approach outperforms classifier-based approaches which use state-of-the-art representation learning methods like DeepWalk and LINE as features. We also conduct experiments which use embeddings pre-trained with DeepWalk and LINE each as an input to our model, resulting in further performance improvement. Experiments with a dataset of ~356K user pairs show that the proposed method can obtain a high F-score of 92.65%.