Although AI assistance can improve writing quality, it can also decrease feelings of ownership. Ownership in writing has important implications for attribution, rights, norms, and cognitive engagement, and designers of AI support systems may want to consider how system features may impact ownership. We investigate how the stage at which AI support for writing is provided (planning, drafting, or revising) changes ownership. In a study of short essay writing (between subjects, n = 253) we find that while any AI assistance decreased ownership, planning support only minimally decreased ownership, while drafting support saw the largest decrease. This variation maps onto the amount of text and ideas contributed by AI, where more text and ideas from AI decreased ownership. Notably, an AI-generated draft based on participants’ own outline resulted in significantly more AI-contributed ideas than AI support for planning. At the same time, more AI contributions improved essay quality. We propose that writers, educators, and designers consider writing stage when introducing AI assistance.

Creativity support tools (CSTs) aim to elevate the quality of artists’ creative processes and artifacts. Yet most current CST evaluations overlook temporal and social aspects of tool use. To address this gap, we present a longitudinal, group-based CST evaluation through a three-week deployment of ArtKrit, a computational drawing tool that supports disciplined drawing. Nine digital artists, organized into three communities of practice, completed weekly “master studies” alongside a researcher-artist. Our results show users’ evolving relationships with ArtKrit over time—from early experimentation to selective incorporation or misuse—alongside changes in their ways of artistic seeing. These changes unfolded within artist support networks that fostered confidence and creative safety, and validated individual expression. Overall, our findings suggest that CST evaluations can—and should—be designed as opportunities for meaningful artistic engagement rather than purely extractive measurement exercises. We contribute this longitudinal, group-based approach as one CST evaluation method.

Design thrives on feedback. However, gathering constant feedback throughout the design process can be labor-intensive and disruptive. We explore how AI can bridge this gap by providing effortless, ambient feedback. We introduce FeedQUAC, a lightweight design companion that delivers real-time, read-aloud, AI-generated commentary from diverse personas based on live screenshots of the designer’s workspace. FeedQUAC is always available, context-aware, ambient, playful, and iteration-aware. In a design probe with eight 3D CAD designers, participants highlighted convenience, playfulness, confidence boosts, and inspiration. Our findings suggest that ambient interaction is a valuable consideration for both designing and evaluating future creativity support systems.

Generative AI brings novel and impressive abilities to help people in everyday tasks. There are many AI workflows that solve real and complex problems by chaining AI outputs together with human interaction. Although there is an undeniable lure of AI, it is uncertain how useful generative AI workflows are after the novelty wears off. Additionally, workflows built with generative AI have the potential to be easily customized to fit users’ individual needs, but do users take advantage of this? We conducted a three-week longitudinal study with 12 users to understand the familiarization and customization of generative AI tools for science communication. Our study revealed that there exists a familiarization phase, during which users were exploring the novel capabilities of the workflow and discovering which aspects they found useful. After this phase, users understood the workflow and were able to anticipate the outputs. Surprisingly, after familiarization the perceived utility of the system was rated higher than before, indicating that the perceived utility of AI is not just a novelty effect. The increase in benefits mainly comes from end-users’ ability to customize prompts, and thus potentially appropriate the system to their own needs. This points to a future where generative AI systems can allow us to design for appropriation.

Short videos on social media are the dominant way young people consume content. News outlets aim to reach audiences through news reels—short videos conveying news—but struggle to translate traditional journalistic formats into short, entertaining videos. To translate news into social media reels, we support journalists in reframing the narrative. In literature, narrative framing is a high-level structure that shapes the overall presentation of a story. We identified three narrative framings for reels that adapt social media norms but preserve news value, each with a different balance of information and entertainment. We introduce ReelFramer, a human-AI co-creative system that helps journalists translate print articles into scripts and storyboards. ReelFramer supports exploring multiple narrative framings to find one appropriate to the story. AI suggests foundational narrative details, including characters, plot, setting, and key information. ReelFramer also supports visual framing; AI suggests character and visual detail designs before generating a full storyboard. Our studies show that narrative framing introduces the necessary diversity to translate various articles into reels, and establishing foundational details helps generate scripts that are more relevant and coherent. We also discuss the benefits of using narrative framing and foundational details in content retargeting.

Recently, large language models have made huge advances in generating coherent, creative text. While much research focuses on how users can interact with language models, less work considers the social-technical gap that this technology poses. What are the social nuances that underlie receiving support from a generative AI? In this work we ask when and why a creative writer might turn to a computer versus a peer or mentor for support. We interview 20 creative writers about their writing practice and their attitudes towards both human and computer support. We discover three elements that govern a writer’s interaction with support actors: 1) what writers desire help with, 2) how writers perceive potential support actors, and 3) the values writers hold. We align our results with existing frameworks of writing cognition and creativity support, uncovering the social dynamics which modulate user responses to generative technologies.

There is a concerning lack of clear and accurate information around accessing public benefits for asylum applicants in the United States (U.S.), which has been shown to negatively affect their healthcare engagement. Digital tools such as websites and mobile applications can be a potentially promising way to disseminate public benefits information to asylum applicants. The goal of this study is to understand the current informational needs of asylum applicants in the U.S. seeking legal information and resources regarding their individual rights to public health benefits and services. Through semi-structured interviews with 24 asylum applicants currently in the U.S. and 13 healthcare and legal professionals working with asylum applicants and other immigrants, we identify four key challenges and barriers to using currently available digital tools: information uncertainty, accessibility, emotional barriers, and contextual sensitivity. Our findings highlight the importance of considering multiple stakeholders' perspectives when designing tools within the immigration informational space. We provide targeted design recommendations to create digital tools for asylum seekers and the stakeholders who support them.