Short-video recommender systems typically optimize ranking models using dense user behavioral signals, such as clicks and watch time. However, these signals are only indirect proxies of user satisfaction and often suffer from noise and bias. Recently, explicit satisfaction feedback collected through questionnaires has emerged as a high-quality direct alignment supervision, but is extremely sparse and easily overwhelmed by abundant behavioral data, making it difficult to incorporate into online recommendation models. To address these challenges, we propose a novel framework which is towards End-to-End Alignment of user Satisfaction via Questionnaire, named EASQ, to enable real-time alignment of ranking models with true user satisfaction. Specifically, we first construct an independent parameter pathway for sparse questionnaire signals by combining a multi-task architecture and a lightweight LoRA module. The multi-task design separates sparse satisfaction supervision from dense behavioral signals, preventing the former from being overwhelmed. The LoRA module pre-inject these preferences in a parameter-isolated manner, ensuring stability in the backbone while optimizing user satisfaction. Furthermore, we employ a DPO-based optimization objective tailored for online learning, which aligns the main model outputs with sparse satisfaction signals in real time. This design enables end-to-end online learning, allowing the model to continuously adapt to new questionnaire feedback while maintaining the stability and effectiveness of the backbone. Extensive offline experiments and large-scale online A/B tests demonstrate that EASQ consistently improves user satisfaction metrics across multiple scenarios. EASQ has been successfully deployed in a production short-video recommendation system, delivering significant and stable business gains.

Live streaming platforms have become a dominant form of online content consumption, offering dynamically evolving content, real-time interactions, and highly engaging user experiences. These unique characteristics introduce new challenges that differentiate live streaming recommendation from traditional recommendation settings and have garnered increasing attention from industry in recent years. However, research progress in academia has been hindered by the lack of publicly available datasets that accurately reflect the dynamic nature of live streaming environments. To address this gap, we introduce KuaiLive, the first real-time, interactive dataset collected from Kuaishou, a leading live streaming platform in China with over 400 million daily active users. The dataset records the interaction logs of 23,772 users and 452,621 streamers over a 21-day period. Compared to existing datasets, KuaiLive offers several advantages: it includes precise live room start and end timestamps, multiple types of real-time user interactions (click, comment, like, gift), and rich side information features for both users and streamers. These features enable more realistic simulation of dynamic candidate items and better modeling of user and streamer behaviors. We conduct a thorough analysis of KuaiLive from multiple perspectives and evaluate several representative recommendation methods on it, establishing a strong benchmark for future research. KuaiLive can support a wide range of tasks in the live streaming domain, such as top-K recommendation, click-through rate prediction, watch time prediction, and gift price prediction. Moreover, its fine-grained behavioral data also enables research on multi-behavior modeling, multi-task learning, and fairness-aware recommendation. We believe that KuaiLive will serve as a valuable resource to advance the development of intelligent live streaming services. The dataset and related resources are publicly available at: https://imgkkk574.github.io/KuaiLive.

Current benchmarks evaluate the performance of RAG methods from various perspectives, they share a common assumption that user queries used for retrieval are error-free. However, in real-world interactions between users and LLMs, query entry errors are frequent. The impact of these errors on current RAG methods against such errors remains largely unexplored. To bridge this gap, we propose QE-RAG, the first robust RAG benchmark designed specifically to evaluate performance against query entry errors. We analyze the impact of these errors on LLM outputs and find that corrupted queries degrade model performance, which can be mitigated through query correction and training a robust retriever for retrieving relevant documents. Based on these insights, we propose a contrastive learning-based robust retriever training method and a retrieval-augmented query correction method. Extensive experiments reveal that: (1) state-of-the-art RAG methods including sequential, branching, and iterative methods, exhibit poor robustness to query entry errors; (2) our method enhances the robustness of RAG when handling query entry errors and it's compatible with existing RAG methods, further improving their robustness.

Personalized search ranking systems are critical for driving engagement and revenue in modern e-commerce platforms. Existing methods primarily model users' broad interests from historical behaviors but often fail to explicitly align these with real-time intent expressed in user queries. In this paper, we propose DiffusionGS, a scalable generative framework that treats user queries as explicit intent anchors to extract user interests from long-term, noisy behavior histories. Specifically, we formulate interest extraction as a conditional denoising task, where the user's query guides a conditional diffusion process to produce a robust, user intent-aware representation from their behavioral sequence. A User-aware Denoising Layer (UDL) further refines attention distribution using user-specific profiles. By reframing queries as intent priors and leveraging diffusion-based denoising, our method provides a powerful mechanism for capturing dynamic user interest shifts. Extensive offline and online experiments demonstrate the superiority of DiffusionGS over state-of-the-art methods. © 2026 Copyright held by the owner/author(s).

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts—such as spatiotemporal factors, historical interactions, and current query's information—constitute an essential part of their decision-making, reflecting implicit preferences that complement explicit query terms. Modeling such rich contextual signals and their intricate associations with candidate items remains a key challenge. Although numerous efforts have been devoted to building more effective search methods, existing approaches still show limitations in integrating contextual information, which hinders their ability to fully capture user intent. To address these challenges, we propose a context-aware reasoning-enhanced generative search framework for better understanding the complicated context. Specifically, the framework first unifies heterogeneous user and item contexts into textual representations or text-based semantic identifiers and aligns them. To overcome the lack of explicit reasoning trajectories, we introduce a self-evolving post-training paradigm that iteratively combines supervised fine-tuning and reinforcement learning to progressively enhance the model's reasoning capability. In addition, we identify potential biases in existing RL algorithms when applied to search scenarios and present a debiased variant of GRPO to improve ranking performance. Extensive experiments on search log data collected from a real-world e-commerce platform demonstrate that our approach achieves superior performance compared with strong baselines, validating its effectiveness for search-based recommendation.

Watch time prediction (WTP) has emerged as a pivotal task in short video recommendation systems, designed to quantify user engagement through continuous interaction modeling. Predicting users' watch times on videos often encounters fundamental challenges, including wide value ranges and imbalanced data distributions, which can lead to significant estimation bias when directly applying regression techniques. Recent studies have attempted to address these issues by converting the continuous watch time estimation into an ordinal regression task. While these methods demonstrate partial effectiveness, they exhibit notable limitations: (1) The discretization process frequently relies on bucket partitioning, inherently reducing prediction flexibility and accuracy. (2) The interdependencies among different partition intervals remain underutilized, missing opportunities for effective error correction.

The growth of e-commerce has created substantial demand for multimodal search systems that process diverse visual and textual inputs. Current e-commerce multimodal retrieval systems face two key limitations: they optimize for specific tasks with fixed modality pairings, and lack comprehensive benchmarks for evaluating unified retrieval approaches. To address these challenges, we introduce UniECS, a unified multimodal e-commerce search framework that handles all retrieval scenarios across image, text, and their combinations. Our work makes three key contributions. First, we propose a flexible architecture with a novel gated multimodal encoder that uses adaptive fusion mechanisms. This encoder integrates different modality representations while handling missing modalities. Second, we develop a comprehensive training strategy to optimize learning. It combines cross-modal alignment loss (CMAL), cohesive local alignment loss (CLAL), intra-modal contrastive loss (IMCL), and adaptive loss weighting. Third, we create M-BEER, a carefully curated multimodal benchmark containing 50K product pairs for e-commerce search evaluation. Extensive experiments demonstrate that UniECS consistently outperforms existing methods across four e-commerce benchmarks with fine-tuning or zero-shot evaluation. On our M-BEER bench, UniECS achieves substantial improvements in cross-modal tasks (up to 28% gain in R@10 for text-to-image retrieval) while maintaining parameter efficiency (0.2B parameters) compared to larger models like GME-Qwen2VL (2B) and MM-Embed (8B). Furthermore, we deploy UniECS in the e-commerce search platform of Kuaishou Inc. across two search scenarios, achieving notable improvements in Click-Through Rate (+2.74%) and Revenue (+8.33%). The comprehensive evaluation demonstrates the effectiveness of our approach in both experimental and real-world settings. Corresponding codes, models and datasets will be made publicly available at https://github.com/qzp2018/UniECS.

User retention is critical in large-scale recommender systems, significantly influencing online platforms' long-term success. Existing methods typically focus on short-term engagement, neglecting the evolving dynamics of user behaviors over time. Reinforcement learning (RL) methods, though promising for optimizing long-term rewards, face challenges like delayed credit assignment and sample inefficiency. We introduce Stratified Expert Cloning (SEC), an imitation learning framework that leverages abundant interaction data from high-retention users to learn robust policies. SEC incorporates: 1) multi-level expert stratification to model diverse retention behaviors; 2) adaptive expert selection to dynamically match users with appropriate policies based on their state and retention history; and 3) action entropy regularization to enhance recommendation diversity and policy generalization. Extensive offline evaluations and online A/B tests on major video platforms (Kuaishou and Kuaishou Lite) with hundreds of millions of users validate SEC's effectiveness. Results show substantial improvements, achieving cumulative lifts of 0.098% and 0.122% in active days on the two platforms respectively, each translating into over 200,000 additional daily active users.

The popularity of short video applications has brought new opportunities and challenges to video recommendation.In addition to the traditional ranking-based pipeline, industrial solutions usually introduce additional distribution management components to guarantee a diverse and content-rich user experience.However, existing solutions are either non-personalized or fail to generalize well to the ever-changing user preferences.Inspired by the success of uplift modeling in online marketing, we attempt to implement uplift modeling in the video recommendation scenario to mitigate the problems.However, we face two main challenges when migrating the technique: 1) the complex-response causal relation in distribution management problem, and 2) the modeling of long-term and real-time user preferences.To address these challenges, we correspond each treatment to a specific adjustment of the distribution over video types, then propose a Coarse-to-fine Dynamic Uplift Modeling (CDUM) framework for real-time video recommendation scenarios.Specifically, CDUM consists of two modules, a coarse-grained module that utilizes the offline features of users to model their long-term preferences, and a fine-grained * Both authors contributed equally to this research.

Generative recommender systems have gained increasing attention as an innovative approach that directly generates item identifiers for recommendation tasks. Despite their potential, a major challenge is the effective construction of item identifiers that align well with recommender systems. Current approaches often treat item tokenization and generative recommendation training as separate processes, which can lead to suboptimal performance. To overcome this issue, we introduce ETEGRec, a novel End-To-End Generative Recommender that unifies item tokenization and generative recommendation into a cohesive framework. Built on a dual encoder-decoder architecture, ETEGRec consists of an item tokenizer and a generative recommender. To enable synergistic interaction between these components, we propose a recommendation-oriented alignment strategy, which includes two key optimization objectives: sequence-item alignment and preference-semantic alignment. These objectives tightly couple the learning processes of the item tokenizer and the generative recommender, fostering mutual enhancement. Additionally, we develop an alternating optimization technique to ensure stable and efficient end-to-end training of the entire framework. Extensive experiments demonstrate the superior performance of our approach compared to traditional sequential recommendation models and existing generative recommendation baselines. Our code is available at https://github.com/RUCAIBox/ETEGRec.

Recently, the personalization of Large Language Models (LLMs) to generate content that aligns with individual user preferences has garnered widespread attention. Personalized Retrieval-Augmented Generation (RAG), which retrieves relevant documents from the user's history to reflect their preferences and enhance LLM generation, is one commonly used approach for personalization. However, existing personalized RAG methods do not consider that the histories of similar users can also assist in personalized generation for the current user, meaning that collaborative information between users can also benefit personalized generation. Inspired by the application of collaborative filtering in recommender systems, we propose a method called CFRAG, which adapts Collaborative Filtering to RAG for personalized text generation. However, this presents two challenges: (1) how to incorporate collaborative information without explicit user similarity labels? (2) how to retrieve documents that support personalized LLM generation? For Challenge 1, we use contrastive learning to train user embeddings to retrieve similar users and introduce collaborative information. For Challenge 2, we design a personalized retriever and reranker to retrieve the top-k documents from these users' histories. We take into account the user's preference during retrieval and reranking. Then we leverage feedback from the LLM to fine-tune the personalized retriever and reranker, enabling them to retrieve documents that meet the personalized generation needs of the LLM. Experimental results on the Language Model Personalization (LaMP) benchmark validate the effectiveness of CFRAG. Further analysis confirms the importance of incorporating collaborative information.

Retrieval-Augmented Generation (RAG) systems for Large Language Models (LLMs) have shown promise in knowledge-intensive tasks, yet their reasoning capabilities, particularly for complex multi-step reasoning, remain limited. Although recent approaches have explored integrating RAG with chain-of-thought reasoning or incorporating test-time search with process reward model (PRM), these methods face several untrustworthy challenges, including lack of explanations, bias in PRM training data, early-step bias in PRM scores, and ignoring post-training that fails to fully optimize reasoning potential. To address these issues, we propose Retrieval-Augmented Reasoning through Trustworthy Process Rewarding (ReARTeR), a framework that enhances RAG systems' reasoning capabilities through both post-training and test-time scaling. At test time, ReARTeR introduces Trustworthy Process Rewarding via a Process Reward Model for accurate scalar scoring and a Process Explanation Model (PEM) for generating natural language explanations, enabling step refinement. During post-training, we leverage Monte Carlo Tree Search guided by Trustworthy Process Rewarding to collect high-quality step-level preference data, which is used to optimize the model through Iterative Preference Optimization. ReARTeR tackles three key challenges: (1) misalignment between PRM and PEM, addressed through off-policy preference learning; (2) bias in PRM training data, mitigated by a balanced annotation method and incorporating stronger annotations for difficult examples; and (3) early-step bias in PRM, resolved via a temporal-difference-based look-ahead search strategy. Experimental results on multi-step reasoning benchmarks demonstrate that ReARTeR significantly improves reasoning performance, highlighting its potential to advance the reasoning capability of RAG systems.

Reranking models solve the final recommendation lists that best fulfill users' demands.While existing solutions focus on finding parametric models that approximate optimal policies, recent approaches find that it is better to generate multiple lists to compete for a "pass" ticket from an evaluator, where the evaluator serves as the supervisor who accurately estimates the performance of the candidate lists.In this work, we show that we can achieve a more efficient and effective list proposal with a multi-generator framework and provide empirical evidence on two public datasets and online A/B tests.More importantly, we verify that the effectiveness of a generator is closely related to how much it complements the views of other generators with sufficiently different rerankings, which derives the metric of list comprehensiveness.With this intuition, we design an automatic complementary generator-finding framework that learns a policy that simultaneously aligns the users' preferences and maximizes the list comprehensiveness metric.The experimental results indicate that the proposed framework can further improve the multi-generator reranking performance.

In online ad auctions, when an Internet user's certain actions trigger an auction, the auctioneer (the platform) usually sends the information about the user to help the buyers better estimate their valuations. However, by strategically revealing only partial information, we cannot only improve the revenue of the auction, but also help protect the privacy of the user. In this paper, we propose a privacy measure in the online ad auction setting, and seek to maximize a convex combination of revenue and privacy. We formulate the problem as a convex optimization program and derive structural results and properties of the program. We prove that any combination coefficient achieves a certain fraction of the optimal revenue gain and privacy gain, and that we can trade-off between revenue and privacy by simply tuning the combination coefficient. We also show that the gap between the optimal revenue and the revenue achieved by revealing no information can be bounded by a certain valuation discrepancy between the buyers. We also conduct extensive experiments (on both synthetic and real data) to show the effectiveness of our method.

Recent advances in recommender systems have shown that user-system interaction essentially formulates long-term optimization problems, and online reinforcement learning can be adopted to improve recommendation performance. The general solution framework incorporates a value function that estimates the user's expected cumulative rewards in the future and guides the training of the recommendation policy. To avoid local maxima, the policy may explore potential high-quality actions during inference to increase the chance of finding better future rewards. To accommodate the stepwise recommendation process, one widely adopted approach to learning the value function is learning from the difference between the values of two consecutive states of a user. However, we argue that this paradigm involves a challenge of Mixing Random Factors: there exist two random factors from the stochastic policy and the uncertain user environment, but they are not separately modeled in the standard temporal difference (TD) learning, which may result in a suboptimal estimation of the long-term rewards and less effective action exploration. As a solution, we show that these two factors can be separately approximated by decomposing the original temporal difference loss. The disentangled learning framework can achieve a more accurate estimation with faster learning and improved robustness against action exploration. As an empirical verification of our proposed method, we conduct offline experiments with simulated online environments built on the basis of public datasets.

Rich user behavior data has been proven to be of great value for recommendation systems. Modeling lifelong user behavior data in the retrieval stage to explore user long-term preference and obtain comprehensive retrieval results is crucial. Existing lifelong modeling methods cannot applied to the retrieval stage because they extract target-relevant items through the coupling between the user and the target item. Moreover, the current retrieval methods fail to precisely capture user interests when the length of the user behavior sequence increases further. That leads to a gap in the ability of retrieval models to model lifelong user behavior data. In this paper, we propose the concept of missing interest, leveraging the idea of complementarity, which serves as a supplement to short-term interest based on lifelong behavior data in the retrieval stage. Specifically, we design a missing interest operator and deploy it in Kafka data stream, without incurring latency or storage costs. This operator derives categories and authors of items that the user was previously interested in but has recently missed, and uses these as triggers to output missing features to the downstream retrieval model. Our retrieval model is a complete dual-tower structure that combines short-term and missing interests on the user side to provide a comprehensive depiction of lifelong behaviors. Since 2023, the presented solution has been deployed in Kuaishou, one of the most popular short-video streaming platforms in China with hundreds of millions of active users.

Achieving fairness among different individuals or groups is an essential task for industrial recommender systems. Due to the group's personalized selection tendencies and the non-uniform population distributions, existing industrial recommenders tend to make unfair predictions towards the preferences of minority groups. To alleviate this unfairness, we propose a model-agnostic self-adaptive fairness constraint framework (SaFair) based on the posterior preferences of different groups. We construct group-level and individual-level fairness constraints. The former measures consistency between group-level posterior preferences and predicted interests, and the latter relies on the degree of consistency in interests between a user and their associated group to perform self-adaptive constraints. In particular, to balance effectiveness and fairness, we utilize uncertainty estimation to adjust the intensity of constraints according to the model's learning status called self-adaptive constraints. Extensive offline experiments and online A/B Testing are conducted and the results validate the superiority of our proposed method over the baselines. SaFair has been successfully deployed in Kuaishou, one of China's most popular short-video streaming platforms with hundreds of millions of active users.

Recommender systems aim to fulfill the user's daily demands. While most existing research focuses on maximizing the user's engagement with the system, it has recently been pointed out that how frequently the users come back for the service also reflects the quality and stability of recommendations. However, optimizing this user retention behavior is non-trivial and poses several challenges including the intractable leave-and-return user activities, the sparse and delayed signal, and the uncertain relations between users' retention and their immediate feedback towards each item in the recommendation list. In this work, we regard the retention signal as an overall estimation of the user's end-of-session satisfaction and propose to estimate this signal through a probabilistic flow. This flow-based modeling technique can back-propagate the retention reward towards each recommended item in the user session, and we show that the flow combined with traditional learning-to-rank objectives eventually optimizes a non-discounted cumulative reward for both immediate user feedback and user retention. We verify the effectiveness of our method through both offline empirical studies on two public datasets and online A/B tests in an industrial platform.

In recent years, graph contrastive learning (GCL) has received increasing attention in recommender systems due to its effectiveness in reducing bias caused by data sparsity. However, most existing GCL models rely on heuristic approaches and usually assume entity independence when constructing contrastive views. We argue that these methods struggle to strike a balance between semantic invariance and view hardness across the dynamic training process, both of which are critical factors in graph contrastive learning. To address the above issues, we propose a novel GCL-based recommendation framework RGCL, which effectively maintains the semantic invariance of contrastive pairs and dynamically adapts as the model capability evolves through the training process. Specifically, RGCL first introduces decision boundary-aware adversarial perturbations to constrain the exploration space of contrastive augmented views, avoiding the decrease of task-specific information. Furthermore, to incorporate global user-user and item-item collaboration relationships for guiding on the generation of hard contrastive views, we propose an adversarial-contrastive learning objective to construct a relation-aware view-generator. Besides, considering that unsupervised GCL could potentially narrower margins between data points and the decision boundary, resulting in decreased model robustness, we introduce the adversarial examples based on maximum perturbations to achieve margin maximization. We also provide theoretical analyses on the effectiveness of our designs. Through extensive experiments on five public datasets, we demonstrate the superiority of RGCL compared against twelve baseline models.

In recommender systems, reinforcement learning solutions have shown promising results in optimizing the interaction sequence between users and the system over the long-term performance. For practical reasons, the policy's actions are typically designed as recommending a list of items to handle users' frequent and continuous browsing requests more efficiently. In this list-wise recommendation scenario, the user state is updated upon every request in the corresponding MDP formulation. However, this request-level formulation is essentially inconsistent with the user's item-level behavior. In this study, we demonstrate that an item-level optimization approach can better utilize item characteristics and optimize the policy's performance even under the request-level MDP. We support this claim by comparing the performance of standard request-level methods with the proposed item-level actor-critic framework in both simulation and online experiments. Furthermore, we show that a reward-based future decomposition strategy can better express the item-wise future impact and improve the recommendation accuracy in the long term. To achieve a more thorough understanding of the decomposition strategy, we propose a model-based re-weighting framework with adversarial learning that further boost the performance and investigate its correlation with the reward-based strategy.

Natural language explainable recommendation has become a promising direction to facilitate more efficient and informed user decisions. Previous models mostly focus on how to enhance the explanation accuracy. However, the robustness problem has been largely ignored, which requires the explanations generated for similar user-item pairs should not be too much different. Different from traditional classification problems, improving the robustness of natural languages has two unique characteristics: (1) Different token importances, that is, different tokens play various roles in representing the complete sentence, and the robustness requirements for predicting them should also be different. (2) Continuous token semantics, that is, the similarity of the output should be judged based on semantics, and the sequences without any token-level overlap may also be highly similar. Based on these characteristics, we formulate and solve a novel problem in the recommendation domain, that is, robust natural language explainable recommendation. To the best of our knowledge, it is the first time in this field. Specifically, we base our modeling on adversarial robust optimization and design four types of heuristic methods to modify the adversarial outputs with weighted token probabilities and synonym replacements. Furthermore, to consider the mutual influence between the above characteristics, we regard language generation as a decision-making problem and design a dual-policy reinforcement learning framework to improve the robustness of the generated languages. We conduct extensive experiments to demonstrate the effectiveness of our framework.

Short video has witnessed rapid growth in the past few years in multimedia platforms. To ensure the freshness of the videos, platforms receive a large number of user-uploaded videos every day, making collaborative filtering-based recommender methods suffer from the item cold-start problem (e.g., the new-coming videos are difficult to compete with existing videos). Consequently, increasing efforts tackle the cold-start issue from the content perspective, focusing on modeling the multi-modal preferences of users, a fair way to compete with new-coming and existing videos. However, recent studies ignore the existing gap between multi-modal embedding extraction and user interest modeling as well as the discrepant intensities of user preferences for different modalities. In this paper, we propose M3CSR, a multi-modal modeling framework for cold-start short video recommendation. Specifically, we preprocess content-oriented multi-modal features for items and obtain trainable category IDs by performing clustering. In each modality, we combine modality-specific cluster ID embedding and the mapped original modality feature as modality-specific representation of the item to address the gap. Meanwhile, M3CSR measures the user modality-specific intensity based on the correlation between modality-specific interest and behavioral interest and employs pairwise loss to further decouple user multi-modal interests. Extensive experiments on four real-world datasets demonstrate the superiority of our proposed model. The framework has been deployed on a billion-user scale short video application and has shown improvements in various commercial metrics within cold-start scenarios.

Cascade ranking is widely used for large-scale top-k selection problems in online advertising and recommendation systems, and learning-to-rank is an important way to optimize the models in cascade ranking. Previous works on learning-to-rank usually focus on letting the model learn the complete order or top-k order, and adopt the corresponding rank metrics (e.g. OPA and NDCG@k) as optimization targets. However, these targets can not adapt to various cascade ranking scenarios with varying data complexities and model capabilities; and the existing metric-driven methods such as the Lambda framework can only optimize a rough upper bound of limited metrics, potentially resulting in sub-optimal and performance misalignment. To address these issues, we propose a novel perspective on optimizing cascade ranking systems by highlighting the adaptability of optimization targets to data complexities and model capabilities. Concretely, we employ multi-task learning to adaptively combine the optimization of relaxed and full targets, which refers to metrics Recall@m@k and OPA respectively. We also introduce permutation matrix to represent the rank metrics and employ differentiable sorting techniques to relax hard permutation matrix with controllable approximate error bound. This enables us to optimize both the relaxed and full targets directly and more appropriately. We named this method as Adaptive Neural Ranking Framework (abbreviated as ARF). Furthermore, we give a specific practice under ARF. We use the NeuralSort to obtain the relaxed permutation matrix and draw on the variant of the uncertainty weight method in multi-task learning to optimize the proposed losses jointly. Experiments on a total of 4 public and industrial benchmarks show the effectiveness and generalization of our method, and online experiment shows that our method has significant application value.

Recommender systems have emerged as an indispensable mean to meet personalized interests of users and alleviate information overload. Despite the great success, accuracy-oriented recommendation models are creating information cocoons, i.e., it is becoming increasingly difficult for users to see other items they might be interested in. Although recent studies start paying attention to enhancing recommendation diversity, models based on point embedding fail to describe the range of user preferences and item features well, which is essential for diversified matching. To this end, we propose LCD-UC , a novel List-Check-Decide framework with UnCertainty masking based on box embedding to improve recommendation diversity with recommendation accuracy maintained. Specifically, LCD-UC creates hypercubes to represent users and items using box embedding for high model flexibility and expressiveness. Then, a hypercube similarity scoring function is designed to measure the similarity between hypercubes representing users and items. To make a balance between the accuracy and diversity of recommendations and achieve personalized diversity needs, we further develop a user-item pairwise attention mechanism as well as a user uncertainty masking mechanism in LCD-UC. Besides, we present two new metrics for better evaluation on recommendation diversity, which address the issue that existing metrics only consider the coverage of categories while ignore the frequency of categories. The extensive experiments on three real-world datasets show that LCD-UC can improve both recommendation accuracy and diversity over three base models, and is superior to six state-of-the-art recommendation models. An online 10-day AB test also demonstrates that LCD-UC can improve the performance of a real-world advertising system.

For e-commerce platforms such as Taobao and Amazon, advertisers play an important role in the entire digital ecosystem: their behaviors explicitly influence users' browsing and shopping experience; more importantly, advertiser's expenditure on advertising constitutes a primary source of platform revenue. Therefore, providing better services for advertisers is essential for the long-term prosperity for e-commerce platforms. To achieve this goal, the ad platform needs to have an in-depth understanding of advertisers in terms of both their marketing intents and satisfaction over the advertising performance, based on which further optimization could be carried out to service the advertisers in the correct direction. In this paper, we propose a novel Deep Satisfaction Prediction Network (DSPN), which models advertiser intent and satisfaction simultaneously. It employs a two-stage network structure where advertiser intent vector and satisfaction are jointly learned by considering the features of advertiser's action information and advertising performance indicators. Experiments on an Alibaba advertisement dataset and online evaluations show that our proposed DSPN outperforms state-of-the-art baselines and has stable performance in terms of AUC in the online environment. Further analyses show that DSPN not only predicts advertisers' satisfaction accurately but also learns an explainable advertiser intent, revealing the opportunities to optimize the advertising performance further.

To drive purchase in online advertising, it is of the advertiser's great interest to optimize the sequential advertising strategy whose performance and interpretability are both important. The lack of interpretability in existing deep reinforcement learning methods makes it not easy to understand, diagnose and further optimize the strategy.In this paper, we propose our Deep Intents Sequential Advertising (DISA) method to address these issues. The key part of interpretability is to understand a consumer's purchase intent which is, however, unobservable (called hidden states). In this paper, we model this intention as a latent variable and formulate the problem as a Partially Observable Markov Decision Process (POMDP) where the underlying intents are inferred based on the observable behaviors. Large-scale industrial offline and online experiments demonstrate our method's superior performance over several baselines. The inferred hidden states are analyzed, and the results prove the rationality of our inference.

Most e-commerce product feeds provide blended results of advertised products and recommended products to consumers. The underlying advertising and recommendation platforms share similar if not exactly the same set of candidate products. Consumers' behaviors on the advertised results constitute part of the recommendation model's training data and therefore can influence the recommended results. We refer to this process as Leverage. Considering this mechanism, we propose a novel perspective that advertisers can strategically bid through the advertising platform to optimize their recommended organic traffic. By analyzing the real-world data, we first explain the principles of Leverage mechanism, i.e., the dynamic models of Leverage. Then we introduce a novel Leverage optimization problem and formulate it with a Markov Decision Process. To deal with the sample complexity challenge in model-free reinforcement learning, we propose a novel Hybrid Training Leverage Bidding (HTLB) algorithm which combines the real-world samples and the emulator-generated samples to boost the learning speed and stability. Our offline experiments as well as the results from the online deployment demonstrate the superior performance of our approach.

In E-commerce advertising, where product recommendations and product ads are presented to users simultaneously, the traditional setting is to display ads at fixed positions. However, under such a setting, the advertising system loses the flexibility to control the number and positions of ads, resulting in sub-optimal platform revenue and user experience. Consequently, major e-commerce platforms (e.g., Taobao.com) have begun to consider more flexible ways to display ads. In this paper, we investigate the problem of advertising with adaptive exposure: can we dynamically determine the number and positions of ads for each user visit under certain business constraints so that the platform revenue can be increased? More specifically, we consider two types of constraints: request-level constraint ensures user experience for each user visit, and platform-level constraint controls the overall platform monetization rate. We model this problem as a Constrained Markov Decision Process with per-state constraint (psCMDP) and propose a constrained two-level reinforcement learning approach to decompose the original problem into two relatively independent sub-problems. To accelerate policy learning, we also devise a constrained hindsight experience replay mechanism. Experimental evaluations on industry-scale real-world datasets demonstrate the merits of our approach in both obtaining higher revenue under the constraints and the effectiveness of the constrained hindsight experience replay mechanism.

Real-time advertising allows advertisers to bid for each impression for a visiting user. To optimize specific goals such as maximizing revenue and return on investment (ROI) led by ad placements, advertisers not only need to estimate the relevance between the ads and user's interests, but most importantly require a strategic response with respect to other advertisers bidding in the market. In this paper, we formulate bidding optimization with multi-agent reinforcement learning. To deal with a large number of advertisers, we propose a clustering method and assign each cluster with a strategic bidding agent. A practical Distributed Coordinated Multi-Agent Bidding (DCMAB) has been proposed and implemented to balance the tradeoff between the competition and cooperation among advertisers. The empirical study on our industry-scaled real-world data has demonstrated the effectiveness of our methods. Our results show cluster-based bidding would largely outperform single-agent and bandit approaches, and the coordinated bidding achieves better overall objectives than purely self-interested bidding agents.

Click-through rate prediction is an essential task in industrial applications, such as online advertising. Recently deep learning based models have been proposed, which follow a similar Embedding&MLP paradigm. In these methods large scale sparse input features are first mapped into low dimensional embedding vectors, and then transformed into fixed-length vectors in a group-wise manner, finally concatenated together to fed into a multilayer perceptron (MLP) to learn the nonlinear relations among features. In this way, user features are compressed into a fixed-length representation vector, in regardless of what candidate ads are. The use of fixed-length vector will be a bottleneck, which brings difficulty for Embedding&MLP methods to capture user's diverse interests effectively from rich historical behaviors. In this paper, we propose a novel model: Deep Interest Network (DIN) which tackles this challenge by designing a local activation unit to adaptively learn the representation of user interests from historical behaviors with respect to a certain ad. This representation vector varies over different ads, improving the expressive ability of model greatly. Besides, we develop two techniques: mini-batch aware regularization and data adaptive activation function which can help training industrial deep networks with hundreds of millions of parameters. Experiments on two public datasets as well as an Alibaba real production dataset with over 2 billion samples demonstrate the effectiveness of proposed approaches, which achieve superior performance compared with state-of-the-art methods. DIN now has been successfully deployed in the online display advertising system in Alibaba, serving the main traffic.

Model-based methods for recommender systems have been studied extensively in recent years. In systems with large corpus, however, the calculation cost for the learnt model to predict all user-item preferences is tremendous, which makes full corpus retrieval extremely difficult. To overcome the calculation barriers, models such as matrix factorization resort to inner product form (i.e., model user-item preference as the inner product of user, item latent factors) and indexes to facilitate efficient approximate k-nearest neighbor searches. However, it still remains challenging to incorporate more expressive interaction forms between user and item features, e.g., interactions through deep neural networks, because of the calculation cost. In this paper, we focus on the problem of introducing arbitrary advanced models to recommender systems with large corpus. We propose a novel tree-based method which can provide logarithmic complexity w.r.t. corpus size even with more expressive models such as deep neural networks. Our main idea is to predict user interests from coarse to fine by traversing tree nodes in a top-down fashion and making decisions for each user-node pair. We also show that the tree structure can be jointly learnt towards better compatibility with users' interest distribution and hence facilitate both training and prediction. Experimental evaluations with two large-scale real-world datasets show that the proposed method significantly outperforms traditional methods. Online A/B test results in Taobao display advertising platform also demonstrate the effectiveness of the proposed method in production environments.

Taobao, as the largest online retail platform in the world, provides billions of online display advertising impressions for millions of advertisers every day. For commercial purposes, the advertisers bid for specific spots and target crowds to compete for business traffic. The platform chooses the most suitable ads to display in tens of milliseconds. Common pricing methods include cost per mille (CPM) and cost per click (CPC). Traditional advertising systems target certain traits of users and ad placements with fixed bids, essentially regarded as coarse-grained matching of bid and traffic quality. However, the fixed bids set by the advertisers competing for different quality requests cannot fully optimize the advertisers' key requirements. Moreover, the platform has to be responsible for the business revenue and user experience. Thus, we proposed a bid optimizing strategy called optimized cost per click (OCPC) which automatically adjusts the bid to achieve finer matching of bid and traffic quality of page view (PV) request granularity. Our approach optimizes advertisers' demands, platform business revenue and user experience and as a whole improves traffic allocation efficiency. We have validated our approach in Taobao display advertising system in production. The online A/B test shows our algorithm yields substantially better results than previous fixed bid manner.